Page 7 of 10 · complaints 301–350 of 498

2018 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Vehicle Speed Control
Filed Jan 9, 2021CA

A FEW INCIDENTS HAVE HAPPENED SINCE THE LATTER HALF OF 2020: WHILE AT A STOP LIGHT THAT TURNED GREEN, MY CAR STOPPED MOVING FOR A FEW SECONDS DESPITE PRESSING ON THE GAS PEDAL AND THE RPM WENT UP TO 6/ LOUDLY REVVED. I WAS ALMOST REAR ENDED AT THIS LIGHT.THE CAR HAS ALSO HAD THIS LACK OF MOVEMENT ISSUE ON THE FREEWAY WHILE IN TRAFFIC. MY CAR JERKS SEVERAL TIMES ON SLIGHT INCLINES ESPECIALLY AFTER SURPASSING 40 MPH. OFTEN TIMES, I CANNOT ACCELERATE PAST 40 MPH REGARDLESS IF THE DRIVE IS ON A FLAT SURFACE OR AN INCLINE. THE RPM WILL INCREASE, BUT THE GEAR FEELS LIKE IT WILL GET STUCK AND THE CAR MAKES A LOUD NOISE. THIS IS THE MOST NOTICEABLE GOING FROM 40 MPH TO 50-55 MPH. THESE INCIDENTS ARE ON CITY STREETS. HOWEVER, POWER OFTEN GETS LOST GOING ON TO FREEWAYS FOR THE SAME REASON. I CANNOT SURPASS 40 MPH WHEN ENTERING A FREEWAY AND WAS ALMOST SIDESWIPED ON THE DRIVER'S SIDE BY AN IMPATIENT PERSON ENTERING TOO EARLY WHERE THE ON-RAMP MERGES WITH THE FREEWAY BECAUSE OF THIS. WHILE ON A FREEWAY, THE CAR WILL CONTINUE TO ACCELERATE DESPITE ATTEMPTING TO SLOW IT DOWN BY PRESSING ON THE BRAKE OR COMING TO A COMPLETE STOP. THIS HAS ALSO HAPPENED ON CITY STREETS AND POSES A SAFETY ISSUE. THE ACCELERATION WHEN THIS HAPPENS IS MUCH FASTER THAN WHEN I TRY TO MANUALLY ACCELERATE THE CAR MYSELF IN OTHER CONTEXTS, LIKE MENTIONED ABOVE. I BELIEVE IT IS THE CVT AS THIS SEEMS TO BE A COMMON PROBLEM WITH CARS OF MY MAKE, MODEL, AND YEAR.

Visibility/Wiper
Filed Jan 5, 20215,000 milesCA

DROVE TO DINER PARKED CAR WHEN WE RETURNED THE WINDSHIELD WAS CRACKED NO APPARENT DAMAGE INSIDE OR OUTSIDE

Visibility/Wiper
Filed Jan 3, 202137,000 milesCA

A CRACK APPEARED RANDOMLY IN THE CENTER OF THE WINDSHIELD.

Visibility/Wiper
Filed Dec 30, 202020,000 milesWA

VEHICLE WAS STATIONARY, PARKED, ENGINE WAS OFF, NO ONE WAS IN THE CAR. CRACK SPONTANEOUSLY APPEARED FROM BASE OF WINDSHIELD UP ABOUT 5 INCHES. THERE WAS NO CRACK IN THE WINDSHIELD WHEN I PARKED THE CAR. THERE WAS NO ROCK CHIP ON THE WAY UP. I LOOKED CLOSELY AT THE CRACK AND THERE IS NO EVIDENCE OF A ROCK CHIP, NO DIVOT ANYWHERE ALONG THE CRACK, NONE WHATSOEVER. WHEN I RETURNED, A CRACK HAD SPONTANEOUSLY APPEARED. THE SERVICE DEPT AT EASTSIDE SUBARU IN KIRKLAND, WA, SAID TO CALL MY INSURANCE AND THAT IT'S NOT COVERED THOUGH THE CAR HAS BASIC WARRANTY AND AN EXTENDED WARRANTY.

Engine
Filed Dec 27, 202048,000 milesUT

WHEN DRIVING, SOMETIMES MY CAR LOSES POWER TEMPORARILY. IT HAPPENS AT TIMES WHEN I AM GOING UP AN INCLINE, BUT IT HAS ALSO HAPPENED ON FLAT SURFACES.

Visibility/Wiper
Filed Dec 20, 202022,800 milesCA

WINDSHIELD GOT CRACKED WITHOUT ANY VISIBLE REASON WHILE PARKED IN GARAGE, AND CRACK GRADUALLY WENT ALL ACROSS THE WINDOW. THAT MADE DRIVING NOT SAFE. WINDSHIELD REPLACEMENT WAS NOT COVERED BY WARRANTY AND DID COST A BIT OVER $1500 INCLUDING EYESIGHT RECALIBRATION. ALL PAPERWORK FOR REPAIR/CALIBRATION IS AVAILABLE.

Unknown or Other
Filed Dec 20, 2020150 milesOR

I OWNED THIS NEW CAR ONLY 2 WEEKS AND IT DEVELOPED A CRACK IN THE WINDSHIELD. I HAD THE CRACK REPAIRED AT A PRIVATE SHOP. I WAS DRIVING THE CAR ON A RESIDENTIAL STREET WHEN THIS HAPPENED.

Structure › Body
Filed Dec 14, 202020,000 milesWA

WINDSHIELD CRACKED UNEXPECTEDLY WHILE GOING 35 MPH ON A SURFACE ROAD.

Visibility/Wiper
Filed Dec 14, 202045,925 milesAZ

WHILE DRIVING GLASS CHIPS APPEARED, UNEXPECTEDLY, ON THREE MULTIPLE LOCATIONS.

Visibility › Windshield
Filed Dec 10, 202042,159 milesMN

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE WINDSHIELD FRACTURED ON THE LOWER PASSENGER'S SIDE. THERE WAS NO IMPACT TO THE WINDSHIELD BEFORE THE WINDSHIELD FRACTURED. THE FRACTURE EXPANDED TOWARDS THE BASE OF THE WINDSHIELD. THE CONTACT HAD NOT CONTACTED A DEALER NOR A CERTIFIED MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BECAME AWARE OF THE ISSUE FROM A NEWS SOURCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,159.

Visibility › Windshield
Filed Dec 9, 202030,000 milesAL

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT MULTIPLE CRACKS WERE PRESENT ON THE DRIVER'S AND PASSENGER'S SIDE OF THE FRONT WINDSHIELD. THE CONTACT INDICATED THAT THE CRACKS OCCURRED WITHOUT IMPACT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Visibility/Wiper
Filed Dec 1, 202040,000 milesNJ

I ENCOUNTERED A CHIP IN MY FRONT PASSENGER WINDSHIELD WITH CRACKING GOING UP AND DOWN VERTICALLY. MY CAR WAS STATIONARY.

Visibility › Windshield
Filed Nov 30, 202010,000 milesTX

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHO STATED THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Visibility/Wiper
Filed Nov 29, 20203,000 milesTX

ENCOUNTERING 2 ISSUES: WINDSHIELD WAS CRACKED AND FRONT WHEEL ALIGNMENT CAUSED UNEVEN WEAR AND TEAR ON FRONT TIRES

Visibility/Wiper
Filed Nov 29, 20203,000 milesTX

ENCOUNTERING 2 ISSUES: WINDSHIELD WAS CRACKED AND FRONT WHEEL ALIGNMENT CAUSED UNEVEN WEAR AND TEAR ON FRONT TIRES

Visibility/Wiper
Filed Nov 28, 202030,000 milesMT

WINDSHIELD CHIP REPAIRED IMMEDIATELY AT APPROXIMATELY 30K MILES. CRACKED ACROSS THE ENTIRE WINDSHIELD.

Visibility/Wiper
Filed Nov 28, 202058,000 milesCA

I WAS SCRAPING ICE OFF THE WINDSHIELD WITH A PLASTIC/TYPICAL ICE SCRAPER AND IT SHATTERED AT THE EDGE OF THE WINDSHIELD ON THE DRIVER SIDE, WHICH THEN CAUSED A 5" CRACK WHICH HAS CONTINUED TO LENGTHEN. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.

Visibility/Wiper
Filed Nov 28, 202028,000 milesGA

AN ACORN FALLING OUT OF A TREE OUT A 14' CRACK IN MY WINDSHIELD WHILE PARKED THAT I HAD TO PAY TO REPLACE

Unknown or Other
Filed Nov 27, 20205,000 milesNY

2018 SUBARU FORESTER HAS A CRACK IN THE WINDSHIELD, PASSENGER SIDE FOR NO APPARENT REASON. FIRST NOTICED IN AUGUST 2018.

Unknown or Other
Filed Nov 27, 202030,000 milesNY

CRACKED/DENTS IN WINDSHIELD

Electrical System
Filed Nov 23, 202049,000 milesOR

IKEY WILL NOT COME OUT OF THE IGNITION SWITCH AFTER THE CAR IS STOPPED, PUT IN PARK, BRAKE [PEDDLE DEPRESSED.

Unknown or Other
Filed Nov 20, 202015,204 milesLA

ON RANDOM AND UNPREDICTABLE OCCASIONS THE KEY WILL NOT TURN IN THE IGNITION TO START THE VEHICLE APPARENTLY AS AN ISSUE WITH THE ANTI-THEFT MECHANISM. WHEN THIS OCCURS, NOTHING WORKS TO TRY TO RESOLVE EXCEPT TO EXIT THE VEHICLE AND WAIT FOR 10-15 MINUTES AND THE MECHANISM WILL RESET ITSELF AND THEN WORK NORMALLY. THIS HAS OCCURRED SEVERAL TIMES AND THE DEALER HAS BEEN UNABLE TO RESOLVE THE ISSUE.

Unknown or Other
Filed Oct 27, 202013,175 milesCO

BOUGHT THE CAR NEW IN 2018, IN 2019 A SMALL PIECE OF GRAVEL HIT THE WINDSHIELD AND A HUGE CRACK APPEARED A FEW WEEKS LATER. HAD IT REPLACED. NOW 10//27/2020 THERE IS A CRACK THAT JUST APPEARED IN THE WINDSHIELD AGAIN. NO ROCKS HAVE HIT THE WINDSHIELD. .I DROVE THE CAR AND DID NOT SEE A CRACK. PARKED IN MY DRIVEWAY FOR AN HOUR AND WENT OUTSIDE TO CLEAN THE INSIDE OF THE WINDSHIELD AND THERE WAS A CRACK. THEY APPEAR WHEN THE CAR IS JUST SITTING IN THE DRIVEWAY..THE FIRST CRACKED WINDSHIELD AND CLAIM WERE FROM 9/19 CLAIM 06-B531-7M4 WITH STATE FARM.

Service BrakesCrash
Filed Oct 27, 202035,000 milesCA

TL* THE CONTACT LEASED A 2018 A SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT 25 MPH UP A HILL, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND AND VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE. THE DOOR FAILED TO OPEN. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. NO AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO SUBARU SHERMAN OAKS (5747 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 670-7450) WHERE THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000.

Power Train › Automatic Transmission › Internal › Cvt
Filed Oct 26, 202047,000 milesPA

FIRST, DRIVING ON THE HIGHWAY THE AIR CONDITIONER STOPPED WORKING. SECOND, THE VERY NEXT DAY, THE VEHICLE BEGAN TO MAKE NOISES (SQUEALING) WHEN DRIVING IT ANYWHERE. STREETS, TURNS, HILLS ETC. THEN IT BEGAN RACE AND IT FELT AS IF THE BACK TIRES WERE RACING TO CATCH UP TO THE FRONT TIRES. THERE WAS LURCHING FORWARD. SHUDDERING. NO DASHBOARD WARNING LIGHTS CAME ON. I CALLED THE DEALERSHIP, THEN TOOK IT TO THE DEALERSHIP. IT WAS SCARY TO DRIVE IT THERE. I FELT LIKE THE TRANSMISSION WAS GOING UP. THIRD, THE TAILGATE, ( IN OR OUT) RELEASE BUTTONS WERE NOT WORKING CONSISTENTLY (REPEAT COMPLAINT). I LEFT THE VEHICLE AT THE DEALERSHIP AND TELEPHONED SUBARU OF AMERICA. THIS 2018; I HAD OWNED FOR EXACTLY TWO MONTHS. I HAD ONLY DRIVEN THE CAR APPROX 1200 MILES TOTAL. MILEAGE 47,000. THE DEALER HAS REPAIRED THE AC AND CVT TRANSMISSION. THE AC IS A KNOWN PROBLEM AND IT WAS THE CONDENSER THAT WAS LEAKING AND NEEDED REPLACED. THE CVT IS ALSO A KNOWN PROBLEM. THE SERVICE TECH TEST DROVE THE VEHICLE AND ABLE TO DUPLICATE CONCERN. HE FOUND THE RPM INCREASED AND THE SQUEALING COULD BE HEARD. VEHICLE WOULD SHUDDER. WHEN HE REMOVED THE PAN HE FOUND METAL IN THE OIL. CONFIRMING THE CVT (TRANSMISSION) NEEDED REPLACED. REPAIRS WERE MADE UNDER THE EXTENDED WARRANTY. GIVEN THE INFORMATION FOUND ON THE WEB REGARDING THESE PROBLEMS IT WAS IMPORTANT TO REPORT THAT THESE PROBLEMS CONTINUE. SAFETY IS CONCERN.

Visibility/Wiper
Filed Oct 19, 202043,000 milesWA

ON JULY 5, 2019, I HAD MY WINDSHIELD REPLACED AFTER MULTIPLE CRACKS APPEARED ON BOTH THE DRIVER'S SIDE AND THE TOP-MIDDLE PART. THE DRIVER'S SIDE CRACK WAS FROM DEBRIS THAT IMPACTED IT DIRECTLY WHILE DRIVING ON CITY STREETS. THE ADDITIONAL CRACK AT THE TOP-MIDDLE PART WAS UNEXPLAINED AS THERE WAS NO IMPACT ON IT BY ROCKS OR DEBRIS WHILE DRIVING. A YEAR LATER ON SEPTEMBER 19, 2020, I HAD THE WINDSHIELD REPLACED A SECOND TIME AFTER A ROCK IMPACTED THE SIDE EDGE OF THE WINDSHIELD AND FRAME OF THE CAR SENDING SPIDER CRACKS INTO THE MIDDLE LAYER OF THE WINDSHIELD. THIS HAPPENED IN MID-AUGUST. A THIRD INCIDENT OCCURRED ON OCTOBER 18, 2020, WHEN A SMALL ROCK HIT THE WINDSHIELD IN THE MIDDLE CAUSING THE WINDSHIELD TO CRACK IN THE MIDDLE LAYER AND IS NOW BEING SEALED.

Visibility/Wiper
Filed Oct 9, 202035,000 milesOH

WINDSHIELD BROKEN TOO EASILY

Service Brakes
Filed Oct 7, 202034,000 milesCA

AS IT STANDS IN P (PARK) IT HAS A REALLY HIGH IDLE EVEN IN NEUTRAL AS IF IT WANTS TO GO. THEN IN DRIVE IT WILL LURCH REALLY FAST. OR I HAVE MY FOOT ON THE BREAK AND IT STARTS TO REV HIGH THEN AFTER 3-5SEC OF SEEING REV CYCLE IN THE 2000-3000S IT CALMS DOWN. I ALMOST REAR-ENDED A CAR YESTERDAY. IF YOU SLIGHTLY PULL OFF THE BRAKE THE CAR WILL WANT TO JOLT FORWARD. WHEN IT REVS HIGH AND I TAKE MY FOOT OFF THE BRAKE IT JOLTS FORWARD THEN SLOWS AS IF IT RECOGNIZES I NEVER HAD MY FOOT ON THE ACCELERATOR. IN ALL OF THESE TIMES I NEVER HAD MY FOOT ON THE GAS PEDAL. I DON'T HAVE PICTURES BECAUSE OBVIOUSLY IT'S SCARY AND I'D RATHER FOCUS ON THE DRIVING THEN MY CAR ACTING STRANGE. BUT I REALISED THAT WHEN THIS WAS HAPPENING MORE AND MORE FREQUENTLY MY BRAKES COMPLETELY WORE OUT. I WENT FROM A 7/10 TO A 1/10 IN BETWEEN A 3000 MILE SERVICE! IT ALL BECAME MORE APPARENT AFTER THE 30,000 MILE MARK

Visibility/Wiper
Filed Sep 22, 202020,000 milesNJ

THE WINDSHIELD DEVELOPED A CRACK WHILE I WAS SITTING IN A PARKING LOT. IT EMANATES FROM RIGHT ABOVE THE DRIVER SIDE WINDSHIELD WIPER. THERE IS NO EVIDENCE OF ROCK STRIKE.

Vehicle Speed Control
Filed Sep 17, 202026,000 milesWA

I HAD MY FOOT ON THE BREAK (RIDING THE BREAK AND WAS SLOWING DOWN TO TAKE A LEFT TURN ONTO A RESIDENTIAL ROAD, AND AS I LEFT OFF THE BREAK TO START TURNING BECAUSE I WAS NOW GOING SLOW ENOUGH, THE CAR ACCELERATED FOR A SECOND. RPM RANDOMLY SHOT UP AND THE CAR JUMPED FORWARD. IT HAPPENED QUICKLY AND SUBSIDED JUST AS QUICKLY.

Visibility/Wiper
Filed Sep 17, 202019,600 milesOR

I JOIN COMPLAINANTS WITH A SUBARU WINDSHIELD CRACK. A CRACK MYSTERIOUSLY STARTED AT THE BASE OF MY WINDSHIELD ON THE PASSENGER SIDE. I DON'T RECALL ANYTHING HITTING IT, AND THERE'S NO SIGN OF ANY IMPACT (DING, CHIP, NOTHING!). I CAN'T DETERMINE WHERE OR HOW IT MAY HAVE STARTED (CRACK RUNS TO BASE OF WINDSHIELD). SINCE APPEARING, IT'S GROWN ABOUT HALFWAY UP, AND NOW HALFWAY ACROSS THE WINDSHIELD. I UNDERSTAND FROM A NEWS ARTICLE A CLASS ACTION SUIT IS PENDING WHICH INCLUDES A VAST NUMBER OF SUBARU VEHICLES - MULTIPLE MODELS & YEARS - EXPERIENCING WINDSHIELD CRACKS. MY MODEL AND YEAR IS INCLUDED IN THE CLASS. I FILE MY COMPLAINT AS A RESULT OF FINDING THE NEWS STORY, WHICH SUGGESTS A COMPLAINT BE FILED.

Electrical System
Filed Sep 16, 2020NY

WINDOWS GET LOCKED AND I'M NOT ABLE TO USE THE SWITCH TO UNLOCK THE WINDOWS AND EITHER SIDE. ISSUE WAS REPORTED. SUBARU CORRECTED THE ISSUE BUT IT STILL HAPPENS. ONCE SUBARU DEALER HELPED VIA PHONE CONVERSATION TO RESET BUT THIS IS A CONSTANT ISSUE. I FEEL TRAPPED IN MY CAR AND I HAVE TO OPEN MY DOOR TO REACH FOR A TICKET WHILE AT A PARKING LOT. CAN'T ROLE DOWN MY WINDOW AT THE GAS STATION. THIS CAN HAPPEN STATIONARY OR IN MOTION. THIS IS DEFINITELY A SAFETY HAZARD. ALSO, WHILE DRIVING THE MUSIC GOES TO A HIGH TO LOW VOLUME AND VISE VERSA EITHER ON IT'S OWN OR WHEN I HIT A BUMP. VERY DISTURBING AND SCARY AT TIMES ESPECIALLY WHEN I'M ON THE HIGHWAY.

Air Bags
Filed Sep 16, 202029,670 milesOH

WHILE DRIVING THE VEHICLE WITH A FRONT SIDE PASSENGER, INTERMITTENTLY OVER THE PAST THREE WEEKS, THE DISPLAY SCREEN INDICATES "PASSENGER AIR BAG OFF", THE DISPLAY BRIEFLY GIVES A MESSAGE TO HAVE THE SRS CHECKED, AND THE RED AIRBAG DASHBOARD LIGHT ILLUMINATES AND REMAINS ILLUMINATED FOR THE DURATION OF THE TRIP. (THESE TRIPS INCLUDED BOTH CITY AND HIGHWAY DRIVING.) THE DEALER (ADVENTURE SUBARU OF MENTOR, OHIO) WAS UNABLE TO REPLICATE THIS PROBLEM. MORE TROUBLING THOUGH, THE DEALER STATED THAT A SCAN REVEALED NO ACTIVE OR RETAINED ALARM CODES. THIS CAR WAS BUILT AFTER THE END DATE OF RECENT NHTSA CAMPAIGN 19V-701, BUT THIS PROBLEM IS EXACTLY AS DESCRIBED IN THAT CAMPAIGN.

Air Bags
Filed Sep 11, 202010 milesVA

SUBARU FORESTER 2018 AIR BAG WON'T TURN ON WITH ADULT IN FRONT PASSENGERS SEAT. I HAVE SEVERAL PHOTOS TO SHOW THAT IT IS OFF FOR SEVERAL MINUTES. NOT THE FIRST TIME THIS HAS HAPPENED BUT THE FIRST TIME I WAS ABLE TO DOCUMENT IT.

Visibility/Wiper
Filed Sep 9, 2020MD

DRIVING IN A HIGHWAY AT AROUND 45-50 MPH, HEARD A SOUND, AND WINDSHIELD WAS CRACKED FOR MORE THAN 12 INCHES LONG.

Visibility/Wiper
Filed Sep 8, 202028,000 milesOR

SPONTANEOUS CRACK IN WINDSHIELD. BEGAN AS SMALL CRACK CENTER OF WINDSHIELD ON PASSENGER SIDE. SPREAD TO THE LEFT. NO APPARENT DAMAGE AT START OF CRACK..CRACK INITIALLY VERY SMALL AND NOTICED BY PASSENGER WHILE DRIVING.

Visibility/Wiper
Filed Aug 17, 202029,000 milesNY

WHILE DRIVING MY 2018 SUBARU FORESTER ON A HIGHWAY AT 70 MPH, AN 11.5" CRACK APPEARED IN THE WINDSHIELD WITH NO APPARENT CAUSE OF THE DAMAGE. THE CRACK EXTENDS FROM THE EDGE OF THE GLASS HORIZONTALLY. CLOSE INSPECTION REVEALED A CHIP ABOUT 3/8" FROM THE EDGE OF THE WINDSHIELD MEASURING NO WIDER THAN 1/16". GIVEN THE IMMEDIACY AND THE EXTENT OF THE DAMAGE, I BELIEVE THIS IS A SIGN OF DEFECTIVE WINDSHIELD MATERIAL. I AM ALSO CONCERNED THAT THIS CRACK WILL GROW VERY QUICKLY BEFORE I AM ABLE TO GET IT REPAIRED.

Visibility/Wiper
Filed Aug 15, 202043,000 milesNH

THE WINDSHIELD CRACKED AS I WAS DRIVING DOWN A STREET. NOTHING HIT IT. THERE WERE NO OTHER CARS NEAR ME. THE CRACK STARTED AT THE OUTER EDGE OF THE WINDSHIELD.

Visibility/Wiper
Filed Jul 28, 202030,000 milesVA

OUR 2018 SUBARU FORESTER HAS BEEN SITTING IN OUR DRIVEWAY EVERY DAY SINCE MARCH 2020 WHEN THE COVID CRISIS KEPT US HOUSEBOUND. WE MAKE A FEW SHORT TRIPS AROUND TOWN PER WEEK. JUST TODAY (JULY 28, 2020) MY WIFE NOTICED A BIG CRACK IN THE LOWER WINDSHIELD ON THE PASSENGER SIDE. THEN SHE NOTICED THE SAME TYPE OF CRACK IN THE MOONROOF GLASS. WE HAVE BARELY BEEN DRIVING THE CAR AND WOULD CERTAINLY HAVE NOTICED IF A PEBBLE OR OTHER DEBRIS HIT THE WINDSHIELD AND MOONROOF SO HARD THAT THE TWO CRACKS DEVELOPED. (ALSO THERE'S NO CHANCE THAT A TREE FELL ON IT AND WE SIMPLY FAILED TO NOTICE.) WE WERE ABOUT TO TAKE THE CAR ON A 9-HOUR ROAD TRIP IN TWO DAYS BUT ARE CONCERNED THAT FURTHER DAMAGE WILL OCCUR AND WE WILL BE STRANDED. VERY DISAPPOINTING.

Visibility/Wiper
Filed Jul 12, 202012,000 milesVA

WHILE DRIVING I HEARD A VERY LOUD BANG AND IMMEDIATELY SAW THE WINDSHIELD WAS CRACKED. THERE WAS NO TRAFFIC OR VEHICLES IN FRONT OF ME ON THE LOCAL HIGHWAY TRAVELING AT 55 MPH. THE BANG STARTLED ME SO BAD I STARTED TO SWERVE INTO THE OTHER LANE. WHEN I REACHED MY DESTINATION I WAS SURPRISED TO SEE HOW LONG THE CRACK EXTENDED. I TOOK THE CAMERA OFF THE WINDSHIELD TO GET PICTURES OF THE FULL EXTENT OF THE CRACK.

Visibility/Wiper
Filed Jul 9, 2020CO

HAVE HAD TO REPLACE WINDSHIELD FULL REPLACEMENTS 3 TIMES IN 2 1/2 YEARS. USUALLY A SMALL ROCK KICKED UP FROM HIGHWAY STARTS THE CHIP AND IT SPREADS VERY QUICKLY. I HAVE HAD CHIP FILLED BUT IT STILL CRACKS ACROSS THE WINDSHIELD SO THE WHOLE WINDSHIELD HAS TO BE REPLACED AGAIN.

Visibility/Wiper
Filed Jul 6, 202030,502 milesNV

WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. CAR WAS SITTING IN DRIVEWAY WHEN I CAM OUT IN THE MORNING A LARGE CRACK FROM THE PASSENGER SIDE NEAR THE BODY WENT ACROSS TO THE CENTER OF THE VEHICLE MY THE REAR VIEW MIRROR

Air Bags
Filed Jun 29, 202021,236 milesFL

PASSENGER AIRBAG OCCASIONALLY SHOWS AS 'OFF' EVEN THOUGH AN OCCUPANT IS IN THE SEAT. THE INFO CENTER (AS SHOWN IN THE ATTACHED PICTURES) ALSO INDICATES AN ISSUE WITH AN AIRBAG AND TO CHECK THE OWNER'S MANUAL. A SIMILAR AIRBAG DEFECT WAS REPORTED IN NHTSA BULLETIN - 19V701000 - SUBARU WUM-98, HOWEVER FOR WHATEVER REASON MY VEHICLE WAS NOT INCLUDED EVEN THOUGH IT HAS SIMILAR SYMPTONS.

Visibility/Wiper
Filed Jun 29, 202036,000 milesIL

THE WINDSHIELD CRACKED AND BROKE WITHOUT ANY NOTICEABLE OTHER DAMAGE AND WITHOUT HAVING BEEN STRUCK WHILE IN OPERATION. THERE IS NOW A LARGE CRACK ACROSS THE MIDDLE OF THE WINDSHIELD. I WOULD HAVE JUST REPLACED THE GLASS WITHOUT FURTHER ISSUE, BUT A FRIEND WHO IS ALSO A SUBARU OWNER EXPERIENCED A STRANGELY SIMILAR CRACK OCCURRING WITHOUT ANY OTHER DAMAGE, AND WITHOUT ANY ISSUES WHILE OPERATING THE VEHICLE. IT SEEMS ODD THAT THE SAME ISSUE WOULD OCCUR TWICE IN A SHORT SPAN. I AM WONDERING HOW MANY OF THE EXACT SAME ISSUES HAVE BEEN REPORTED TO SUBARU AND WHETHER THEY SHOULD HAVE LAUNCHED AN INVESTIGATION AT THIS POINT. THE CAR HAS HAD NUMEROUS OTHER (SMALLER) QUALITY ISSUES FOR THE DURATION OF THE TIME I HAVE BEEN DRIVING IT SO I WOULD ALSO EXPECT THAT THIS IS NOT THE FIRST TIME SUBARU HAS BEEN NOTIFIED OF THIS PARTICULAR ISSUE. I DO NOT HAVE A PHOTO OF THE CRACK WITH ME PRESENTLY BUT AM MORE THAN HAPPY TO PROVIDE ONE IF IT WILL AID IN THIS REVIEW. THANK YOU.

Visibility/Wiper
Filed Jun 21, 202011,000 milesVA

WINDSHIELD CRACKED IN ONE SPOT, THEN THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. HAD TO GET THE ENTIRE WINDSHIELD REPLACED.

Unknown or Other
Filed Jun 14, 202013,000 milesIL

VEHICLE WAS STATIONARY WHEN "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WARNING APPEARED ON CONSOLE. PASSENGER WAS PRESENT IN PASSENGER SEAT. VEHICLE WAS DRIVEN AND TURNED OFF. AFTER RESTARTING VEHICLE, ERROR MESSAGE APPEARED AGAIN WHEN CAR WAS STATIONARY AND IN MOTION. MESSAGE WAS PRESENT BOTH WHEN PASSENGER WAS PRESENT AND NO PASSENGER. SYMPTOM MATCHES EXISTING NHTSA CAMPAIGN 19V701000. PERFORMED INSPECTION PER HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2019/RCRIT-19V701-0743.PDF, FOUND PASSENGER-SIDE FRONT AIRBAG OCCUPANT DETECTION SYSTEM (ODS) HARNESS THAT MATCHES DEFECTIVE PART DESCRIPTION PROVIDED BY SUBARU (DATE CODE IS BEFORE 18074, SUPPLIER CODE IS 6578). OWNER CONCERN IS THAT THE VEHICLE VIN DOES NOT APPEAR LISTED UNDER RECALL PROVIDED ON NHTSA OR SUBARU WEBSITE, EVEN THOUGH THE DEFECTIVE, RECALLED PART IS PRESENT IN THIS VEHICLE. OWNER BELIEVES THAT SCOPE OF RECALL IS INCORRECT AND DID NOT INCLUDE ALL AFFECTED VEHICLES.

Visibility/Wiper
Filed Jun 13, 202016,243 milesOK

WINDSHIELD GLASS SUDDENLY CRACKED ON RIGHT SIDE FROM THE EDGE TOWARD THE LEFT SIDE. CRACK IS ABOUT 12" LONG. WINDSHIELD WAS NOT STRUCK FROM ROCK OR ROAD DEBRIS. I NOTICED WHEN I GOT IN THE CAR WHEN STATIONARY IN THE GARAGE. *TR

Visibility
Filed Jun 11, 202050,000 milesTX

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PASSENGER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES REPORTED. AN INDEPENDENT MECHANIC REPLACED THE WINDOW PROVIDED THROUGH THE INSURANCE COMPANY. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Jun 3, 202035,000 milesTN

THERE IS A CURRENT RECALL AFFECTING 2018 SUBARU FORESTER'S (NHTSA CAMPAIGN NUMBER: 19V701000). I CURRENTLY OWN A 2018 FORESTER THAT THE VIN NUMBER DOES NOT MATCH THE RECALL. HOWEVER MY VEHICLE I DOING THE EXACT THING THAT THE RECALL IS FOR, THE PASSENGER SIDE AIRBAG TURNS OFF, LIGHT COMES ON AND AN SRS AIRBAG WARNING MESSAGE COMES ON. TOOK MY VEHICLE TO THE DEALER WHILE STILL UNDER WARRANTY, THEY SAID THERE WAS NOTHING WRONG WITH IT, EVEN THOUGH THERE WAS A TROUBLE CODE FOR THE PASSENGER SIDE AIRBAG THAT THEY JUST CLEARED. SIX MONTHS LATER AND NOW NOT COVERED UNDER WARRANTY, VEHICLE IS DOING THE SAME THING, TURNING THE AIRBAG OFF, ERROR MESSAGE COMING ON. I FEEL AS THOUGH SUBARU DIDN'T INCLUDE ALL OF THE CORRECT VIN NUMBER OF VEHICLES THAT WERE AFFECTED. IT CREATES A SAFETY ISSUE FOR THE PASSENGER, BEING THAT THE AIRBAG TURNS OFF AND WILL NOT WORK IN THE EVENT OF A CRASH. I ALSO DON'T FEEL LIKE I SHOULD HAVE TO PAY TO FIX SOMETHING THAT IS OBVIOUSLY A PROBLEM WITH OTHER VEHICLES OF THE SAME YEAR MODEL HAVING THE SAME PROBLEM JUST CAUSE MY VIN NUMBER IS NOT INCLUDED. THEY SHOULD EXTEND THE VIN'S TO ALL 2018 MODELS. *TR

Visibility/Wiper
Filed May 28, 202012,345 milesCA

WINDSHIELD HAS EASILY CRACKED MULTIPLE TIMES AND IS VERY EXPENSIVE TO FIX. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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