2018 Subaru Forester complaints

2018 SUBARU FORESTER WITH EYESIGHT. 16 INCH LONG CURVED CRACK ORIGINATING FROM DEFROSTER AREA AT BOTTOM OF WINDSHIELD ON DRIVER'S SIDE, CURVING UP INTO DRIVER'S FIELD OF VISION. CRACK OCCURRED WHILE VEHICLE WAS STATIONARY, PARKED IN OWNER'S DRIVEWAY. NOTHING WAS SEEN OR HEARD STRIKING THE WINDSHIELD BEFORE THE CRACK SUDDENLY APPEARED.

ON STRAIGHT HIGHWAY SOMETIMES WILL GIVE A JERK TO THE RIGHT. HAD VEHICLE IN FOR ISSUE THEY FOUND STEERING SHAFT BOLT LOOSE. THEY RETORQUED TO SPEC. DROVE TO FLORIDA STILL HAS SAME ISSUES. WHEN IN A BANKED TURN DOES NOT HOLD TURN PROPERLY. WHEN ON ABSOLUTELY STRAIGHT HIGHWAY STEERING WHEEL APPEARS TO BE SLIGHTLY TO THE LEFT OF 6:00. MAKING APPT WITH DEALERSHIP AGAIN. DON'T KNOW WHEN IT STARTED, WIFE HAD BEEN DRIVING DUE TO MY MEDICAL ISSUE. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

OUR WINDSHIELD CRACKED SPONTANEOUSLY, STARTING AT THE WIPER PARK HEATER ON THE DRIVER SIDE. THE CAR WAS PARKED IN A PARKING GARAGE WHEN THE CRACK SPONTANEOUSLY APPEARED.

I PURCHASED THIS CAR 7/31/18. ON 12/21/18 (ODOMETER 3,427 MILES), THE FIRST MORNING WITH A HARD FROST, I FOUND THAT MY 2018 SUBARU FORESTER (STATIONARY AND PARKED IN MY DRIVEWAY) HAD DEVELOPED A CRACK OVERNIGHT FROM THE LOWER LEFT CORNER OF THE DRIVER'S SIDE UPWARD. (NO CRACK THE DAY BEFORE) I DROVE THE CAR 3 MILES TO WORK, CALLED THE DEALERSHIP WHERE I PURCHASED IT, AND SCHEDULED A SERVICE MANAGER EVALUATION APPOINTMENT THAT MORNING. I DROVE 12 MORE MILES TO THE DEALERSHIP. IN UNDER 3 HOURS, DRIVING TOTAL 15 MILES, SINCE DISCOVERING THE CRACK AND ARRIVING AT THE DEALERSHIP, THE CRACK HAD PROGRESSED UP AND ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE SERVICE MANAGER AGREED TO REPLACE THE WINDSHIELD AT NO COST TO ME, "AS A ONE-TIME GOOD WILL GESTURE". HE POINTED TO THE BASE OF THE CRACK WHICH BEGAN AT THE BOTTOM OF THE BLACK AREA BORDERING THE BASE OF THE WINDSHIELD, CLAIMED HE COULD SEE A CHIP, AND DUG HIS PEN INTO THE GLASS TO ENLARGE THE CRACK. TO ME, THIS ARE LOOKED MORE A FLAW IN THE GLASS WHERE BROKEN WINDSHIELD MAY HAVE HAD A FLAW HAD FLEXED DUE TO THE FREEZING WEATHER. HE DESCRIBED THE DAMAGE AS A CHIP ON MY REPAIR TICKET, WHICH IS MISLEADING IF AN ANALYSIS IS DONE ON THE CRACK, BUT IT SUPPORTS THE TICKET'S NOTE THAT THIS WAS A 1-TIME REPAIR AT NO CHARGE, WITH NO GUARANTEE OF FUTURE SIMILAR REPAIRS. THE DEALER DELAYED THE REPAIR DUE TO CHRISTMAS, AND THE CRACK CONTINUED TO PROGRESS ACROSS THE WINDSHIELD. REPLACEMENT INSTALLATION SCHEDULED FOR 12/26/18. ARRIVING FOR

PASSENGER SIDE SEAT SENSOR DETECTS PERSON SITTING IN SEAT AND TURNS ON THE AIRBAG WHEN THE SEAT IS EMPTY. NOTIFICATIONS TURNS ON AT CAR STARTUP AND WILL TURN ON WHILE VEHICLE IS MOVING. CAR WAS BOUGHT MAY 31ST, 2018. THIS BEHAVIOR STARTED ON THE FIRST COLD DAY IN MY AREA (ROUGHLY LATE NOVEMBER/EARLY DECEMBER 2018).

THE EYESIGHT HAD BEEN MANIPULATED TO A WARNING EVEN WHEN THERE'S NO OBSTRUCTION WHILE DRIVING FORWARD, WHILE BACKING UP IT GIVES A WARNING THAT SOMEONE OR A VEHICLE IS ADJACENT TO MY CAR. THESE ARE JUST A FEW OF THE PROBLEMS I ENCOUNTER. I HAVE AN IDEA WHO'S BEHIND THIS. BUT I CANNOT PROVE IT. SOMEONE VERY KNOWLEDGEABLE IN COMPUTER SECURITY WITHIN MY VICINITY. IT COMPROMISES THE SAFETY FEATURE OF THE CAR WHILE DRIVING AND EVEN BACKING UP IN MY GARAGE.

HAD SUBRA 2018 FOR 2 WEEKS OIL LIGHTS COME ON ALL LIGHTS BEEN HAVING THIS OIL BURNING FOR A YEAR. NOW THE STEERING FREEZE UP WHILE DRIVING IT LAST WEEK COULDN'T MOVE CAR AT ALL ON THE HIGHWAY TURNING. IT WOULDN'T MOVE GOOD THING WE WEREN'T GOING FAST ON A INTERSTATE. SAT ON SIDE OF ROAD WITH IT. READ BOOK TRYING TO SEE WHAT WAS GOING ON NO STEERING THAT CAR AT ALL. I DIDN'T BUY A BRAND NEW CAR WITH PROBLEMS LIKE THAT. THE OIL ISSUE BEEN GOING ON SINCE I GOT CAR IN 2017. BEEN BACK A FORTH TO DEAL SHIP NOTHING DONE WHAT SO EVER

2018 FORESTER WITH 1100 MILES FIRST EPISODE (FEBRUARY 2 ,2019)APPROACHING A RED LIGHT AT LOW SPEED (10 TO 15 M/H) AT INTERSECTION WITH HEAVY TRAFFIC ; CAR SUDDENLY ACCELERATED , HAD TO BRAKE FORCEFULLY TO PREVENT ADVANCING INTO TRAFFIC SECOND EPISODE (FEBRUARUNUY 4,2019); IN PARKING GARAGE AT NO MORE THAN 10M/H) SUDDEN AND UNINTENDED ACCELARATION ; I WAS ABLE TO FORCEFULLY BRAKE ,CAR STOPPED JUST INCHES FROM CONCRETE WALL ' . NO DAMAGE TO DRIVER , CAR OR OTHER PEOPLE OR PROPERTY. CAR TOWED TO MULLER SUBARU ,HIGHLAND PARK IL I NOTIFIED SUBARU HEADQUARTERS. SECOND EPISODE (FEBRUARY 4,2019

SEAT WARNING BUZZE WHEN THE DRIVER OR THE PASSENGER SEAT BELT IS NOT FASTENED THE BUZZER SOUNDS FOR APPROXIMATELY 8 SECONDS. HOWEVER, AFTER THIS INTERVAL, IF EITHER BELT IS STILL UNFASTENED BUZZER CONTINUES TO CHIME IN EVER INCREASING VOLUME. THE MANUAL STATES THAT THIS DISTURBING SECOND CHIME CAN BE DISABLED BY A SUBARU DEALER. I WENT TO TWO DEALERS ON FOUR DIFFERENT OCCASIONS AND THEY REFUSED TO COMPLY. I CALLED SUBARU AND I WAS ADVISED THAT THE COMPANY HAS NO CONTROL OVER THE ACTIONS OF THEIR DEALERS WHO ARE INDEPENDENT ENTITIES. REFER TO PAGE 3-14 OF THE OWNER'S MANUAL. I WANT TO DISCONNECT THIS FEATURE AS IT IS A HAZARD TO SAFE DRIVING.

MY 2018 SUBARU FORESTER IS EXPERIENCING FAULTY ACTIVATION OF THE PASSENGER SEAT AIR BAG LIGHT SINCE JUNE 2018. VEHICLE WAS PURCHASED NEW IN AUGUST 2017. THE DASHBOARD READS THAT THERE IS NO AIRBAG ON FOR THE PASSENGER WHILE SOMEONE WAS SEATED THERE AND THE CAR WAS SITTING OR IN MOTION. THIS HAS HAPPENED ON AND OFF SINCE JUNE 2018. THE LIGHT READS PERIODICALLY THAT NONE OF THE AIRBAGS ARE ON. AFTER BRINGING IT TO MY SUBARU DEALER IN AUGUST 2018, I WAS TOLD THAT A PART WOULD BE ORDERED AND THAT IT WAS THE PASSENGER SEAT CUSHION THAT NEEDED REPLACED. AFTER WAITING A MONTH, I CONTACTED THE DEALERSHIP AND THEY STATED THAT SUBARU HAS TO CREATE AND MANUFACTURE THIS SEAT CUSHION STILL, AND THEY HAD NO IDEA WHEN THIS WOULD BE DONE. I HAVE BEEN UNABLE TO DRIVE MY FORESTER FOR ALMOST 6 MONTHS NOW DUE TO THE SAFETY ISSUES OF DRIVING WITHOUT THE GUARANTEE OF AIRBAGS DEPLOYING. THE DEALERSHIP HAS NO ANSWER AS TO WHEN SUBARU WILL EVEN START CREATING THIS NEW PART. I AM SURPRISED IT IS NOT A RECALL SINCE IT IS AN AIRBAG ISSUE, AND THE DEALERSHIP STATED THEY HAD AT LEAST 7 OTHER CUSTOMERS CURRENTLY WITH THE SAME ISSUE. I HAVE NOW BEEN WITHOUT MY NEW VEHICLE AND DRIVING A LOANER CAR FROM THE DEALER. THERE SEEMS TO BE NO END IN SIGHT AS TO WHEN THIS ISSUE WILL BE FIXED OR EVEN ADDRESSED BY SUBARU.

THE PASSENGER SEAT AIRBAG HAS NOT BEEN WORKING FOR ABOUT 9 MONTHS MAKING IT DANGEROUS FOR A PASSENGER (OR NOT AVAILABLE FOR PASSENGER SEAT OCCUPANCY). THE PARTS HAVE BEEN ON ORDER FOR MONTHS BUT STILL NOT DELIVERED. THERE ARE MANY OF THESE ON BACKORDER INDICATING TO ME A SIGNIFICANT SAFERY PROBLEM.

VEHICLE WAS TURNING RIGHT INTO RESIDENTIAL GARAGE. DRIVER EXPERIENCED SUDDEN UNINTENDED ACCELERATION AND STRUCK THE WALL OF THE GARAGE, CAUSING EXTENSIVE DAMAGE TO THE STRUCTURE AND THE VEHICLE. THE AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT THE VEHICLE STRUCK THE RESIDENCE WITH SUFFICIENT FORCE TO SHEAR SEVERAL 2X6 STUDS AND 1/2" OSB SIDING. THE FRONT END OF THE VEHICLE SUSTAINED APPROXIMATELY $15K IN DAMAGE THE DRIVER WAS WELL-RESTED AND HAD 20+ YEARS EXPERIENCE DRIVING A SIMILAR SIZE JAPANESE SUV WITH NO ACCIDENTS.

ON AUGUST 23, 2018, I PURCHASED A BRAND NEW SUBARU FORESTER (VIN # (XX)) FROM SOUTHERN STATES AUTOMOTIVE IN RALEIGH, NC. ON OCTOBER 30, 2018, I RECEIVED A NOTICE FROM SUBARU OF AMERICA STATING THAT SUBARU OF AMERICA IS IMPLEMENTING A WARRANTY EXTENSION OF 10 YEARS/100,000 MILES (WHICHEVER COMES FIRST) FOR MY VEHICLE'S CONTINUOUSLY VARIABLE TRANSMISSION (CVT). ON OCTOBER 31, 2018, AT 5:13 PM, I SPOKE TO ERIC IN SUBARU'S CUSTOMER SERVICE DIVISION. I ASKED ERIC HOW LONG SUBARU HAD KNOWN ABOUT PROBLEMS WITH THEIR CVTS. HE STATED "TWO WEEKS." I STATED TO ERIC THAT I BOUGHT A SUBARU BECAUSE OF ITS RELIABILITY. I ASKED ERIC TO OFFER ME A LIFETIME WARRANTY ON MY CVT. ERIC STATED THERE WAS NO WAY HE OR ANYONE IN HIS DEPARTMENT COULD DO THAT. AT 7:09 PM ON OCTOBER 31, 2018, I SPOKE TO VIRGIL - A SUBARU CUSTOMER SERVICE SUPERVISOR. I ASKED VIRGIL TO PROVIDE ME WITH A LIFETIME WARRANTY ON MY CVT. VIRGIL OFFERED ME A $500 SERVICE VOUCHER WITH AN EXPIRATION DATE OF NOVEMBER 2019. I ASKED VIRGIL HOW MUCH IT WOULD COST TO REPLACE MY CVT. HE STATED "SIX OR SEVEN THOUSAND DOLLARS." HE STATED THERE WAS NO ONE ELSE CAPABLE OF REVIEWING MY CONCERNS. ON NOVEMBER 13, 2018, I SPOKE TO DONNIE (X) AND DERRICK (X) IN THE SALES DEPARTMENT AT SOUTHERN STATES SUBARU. BOTH INFORMED ME THAT THEY WERE UNABLE TO PROVIDE ME A LIFETIME WARRANTY FOR MY CVT. I HAVE PAID SUBARU $11,200 TOWARD THE COST OF MY BRAND NEW 2018 FORESTER. I SPECIFICALLY PURCHASED IT BECAUSE OF SUBARU'S REPUTATION FOR RELIABILITY. PARTS O

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT THE BACKUP CAMERA'S PICTURE QUALITY HAD BECOME EXTREMELY POOR AND OBJECTS BEHIND THE VEHICLE WERE NOT VISIBLE. THE VEHICLE WAS TAKEN TO WHEELING SUBARU (1 NATIONAL RD, WHEELING, WV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED BEFORE SUDDENLY LAUNCHING FORWARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (FC KURBECK SUBARU, 200 W. DECATUR AVE, PLEASANTVILLE, NJ) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4.

OCCASIONALLY WHEN I SLOWLY ACCELERATE FROM A STOP, AS WHEN I PULL INTO A DRIVING LANE FROM A PARKING LOT A STOP SIGN, THE CAR WILL MOVE A FEW FEET AND THEN STOP. THE ENGINE WILL STILL BE TURNING APPROX. 2000 RPM BUT THE CAR WILL NOT MOVE . WHEN I APPLY THE ACCELERATOR THE RPM DOES NOT CHANGE AND THE CAR STILL WILL NOT MOVE. AFTER ANYWHERE FROM 3-5 SECONDS THE CAR WILL ACCELERATE NORMALLY. OTHERWISE THE CAR PERFORMS NORMALLY AND THERE IS NO HESITATION AT HIGHER SPEEDS. AS A RESULT, I AM SITTING HELPLESS IN A TRAFFIC LAND WITH CARS BEARING DOWN ON ME. S FAR WE HAVE NOT BEEN HIT. I HAVE BEEN UNABLE TO REPLICATE THIS PROBLEM AND IT MAY OCCUR A FEW TIMES IN ONE DAY OR NIT FOR SEVERAL DAYS. I TOOK IT TO MY LOCAL SUBARU DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM ON A TEST DRIVE. HOWEVER, A SERVICE WRITER WITH THE SAME MODEL DID DESCRIBE A SIMILAR EXPERIENCE. THE SERVICE DEPT. RAN DIAGNOSTIC TESTS AND SAID THAT EVERYTHING IS NORMAL. SUBARU CUSTOMER SERVICE SAID THAT UNLESS THEY CAN DUPLICATE THE PROBLEM THERE IS NOTHING THEY CAN DO. WHEN I GOOGLED THIS PROBLEM I FOUND SEVERAL SIMILAR COMPLAINTS INVOLVING SEVERAL SUBARU MODELS AND ALSO THAT SUBARU IS AWARE OF THE PROBLEM BUT APPARENTLY HAS NOT FOUND A SOLUTION.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO PRIME SUBARU HYANNIS (508-778-5066, LOCATED AT 24 RIDGEWOOD AVE, HYANNIS, MA 02601) WHERE IT WAS DIAGNOSED THAT THE SEAT WAS WET. THE DEALER REPROGRAMMED THE AIR BAG INDICATOR, BUT THE FAILURE RECURRED WHEN A PASSENGER OCCUPIED THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR UNDERNEATH THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS BACK ORDERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID N

THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.

IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.

OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.

IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.

WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB

THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !

WINDSHIELD BREAKAGE 2018 SUBARU FORESTER. OUR WINDSHIELD WAS HIT TWICE BY SMALL ROCKS IN EXACTLY THE SAME PLACE TWICE WITHIN 30 DAYS. ONE BREAK ON THE ORIGINAL WINDSHIELD AND AGAIN ON THE REPLACEMENT WINDSHIELD. IT APPEARS THE DESIGN OF THE HOOD FACILITIES THE DAMAGE OR THE DESIGN OF THE GLASS IS FRAGILE. THESE BREAKS OCCURRED WHILE DRIVING ON THE INTERSTATE WITH SPEEDS OF AROUND 70 MPH. WHEN SPEAKING TO THE SUBARU DEALERSHIP OF OUR CONCERN THEY INFORMED US THAT SUBARU WINDSHIELDS HAD A TENDENCY TO CRACK EASILY AND NEEDED TO BE REPLACED OFTEN. WHEN WE ASKED THEM IF THIS SEEMED LIKE A SAFETY CONCERN THEY DID NOT SOME TO THINK IT WAS.

VEHICLE WAS BEING BACKED OUT OF THE GARAGE TO REPLACE THE TRASH CAN. AFTER BACKING PART WAY OUT OF THE GARAGE WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AND I WAS UNABLE TO STOP THE VEHICLE UNTIL IT HIT THE BACK GARAGE WALL. WHEN THE VEHICLE WAS THEN PUT INTO REVERSE IT SHOT BACKWARDS, ALSO. I WAS UNABLE TO STOP THE VEHICLE UNTIL IT WAS TOTALLY OUT OF THE GARAGE. THE VEHICLE SEEMED TO ACCELERATE ON ITS OWN. DAMAGE WAS DONE TO THE FRONT END OF THE VEHICLE, THE GARAGE WALL AND THE INSIDE UTILITY ROOM AND HALLWAY.

THE FORESTER HAS AN AUTOMATIC SYSTEM THAT TURNS OFF THE AIRBAGS FOR THE RIGHT SIDE FRONT PASSENGER SEAT WHEN NO-ONE IS SITTING THERE OR WHEN THEY DO NOT WEIGH ENOUGH TO ACTIVATE THE SYSTEM. SHOULD A PERSON NEED TO SIT ON A CUSHION IN THAT SEAT FOR WHATEVER REASON, THE SYSTEM DOES NOT THINK ANYONE IS THERE AND TURNS OFF THE AIRBAGS. I KNOW SEVERAL PEOPLE THAT NEED VARIOUS CUSHIONS FOR BACK SUPPORT OR OTHER HEALTH RELATED REASONS OR BECAUSE THEY HAVE SHORT TORSOS AND FEEL MORE COMFORTABLE SITTING HIGHTER. IF THEY USE THEIR PILLOWS OR CUSHIONS, THEY ARE NOT PROTECTED BY THE AIRBAG SYSTEM. IF THEY DON'T USE THEIR CUSHIONS, THEY ARE IN PAIN. I HAVE CONTACTED SUBARU AND THEY SAY THEY CANNOT CHANGE THE SYSTEM. I FEEL THIS IS A SAFETY ISSUE IN THAT PASSENGERS WILL USUALLY USE THEIR CUSHIONS TO AVOID PAIN AND HOPE THERE IS NO ACCIDENT THAT WOULD NEED AIRBAG PROTECTION. IN MY OPINION, THERE SHOULD BE AN OVERRIDE TO THE AIRBAG DISABLE SYSTEM SO ADULTS NEEDING SEAT CUSHIONS CAN STILL BE PROTECTED BY THE AIRBAG SYSTEM.

ALL MY CARS FROM 2001 THRU 20176 FORDS TOYOTAS MAZDAS ETC. ALL HAD AUTOMATIC DOOR LOCKING WEATHER WHEN PUT IN GEAR OR WHEN THE CAR PROCEDED TO 10 MPH I JUST LEASED A 2018 SUBARU FORESTER IT DOES NOT DO IT! WENT TO THE DEALER THEY STATED THE CAR DOES NOT DO THAT ONLY THE LEGACY AND THE OUTBACK . THIS IS A MAJOR SAFETY ISSUE AND I WILL TAKE LEGAL MOTION AGAINST SUBARU MY CELL NUMBER IS [XXX] PLEASE CALL ME THERE IS A MODULE BOX THAT CAN BE INSTALLED AT MY OWN EXPENCE AND IM OK WITH THAT FOR 125$ I AM IN LAW ENFORCEMENT AND SAFETY IS A BIG ISSUE WITH ME PLEASE ALL ME FOR DIRECTION ME PERSONALLY THEY SHOULD RECALL AND HAVE THAT SAFETY ISSUE INSTALLED THE SALESPERSON DID NOT MENTION THAT THE CAR DIDNT COME WITH OUT THAT OPTION GEE WHIZ ITS LIKE NOT HAVING AN AIR BAG IN YOUR CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY 2018 SUBARU FORESTER XT SHUT OFF WHILE DRIVING 2 TIMES ON 7/26/18. NOTHING HAPPENED, NO WARNING LIGHTS,IT JUST SHUT OFF WHILE DRIVING. AND CAME TO A SUDDEN STOP IN A MATTER OF SECONDS -I WAS GOING 40 MPH. AFTER IT SHUT OFF THE BATTERY LIGHT CAME ONE, THE CHECK ENGINE, AND THE ESP ELECTRONIC STABILITY LIGHT CAME ON. EXTREAMLY HEART STOPPING TO HAVE YOUR VEHICLE SHUT OFF/STALL, WHATEVER, WHILE ON A ROAD, ESPECIALLY A HIGHWAY. LUCKILY I WAS ON A STREET WHERE I COULD GET TO THE SIDE BEFORE IT COMPLETELY STOPPED. BUT I HAD JUST GOTTEN OFF THE FREEWAY HOWEVER I COMMUTE TO WORK ONE A FREEWAY. IF THIS HAPPENS AGAIN TODAY, I PRAY I'M NOT ON THE FREEWAY OR ANYWHERE WHERE I CAN'T SAFELY GET OVER ON TIME BEFORE I'M HIT. IT STARTED AGAIN NO PROBLEM, THEN STALLED AGAIN IN MY DRIVEWAY 10 MINUTES LATER. MY VEHICLE IS AN AUTOMATIC CVT TRANSMISSION AND SHOULDN'T STALL WHILE DRIVING.

FOR 2 MONTHS SINCE MAY 19, 2018, THE AIRBAG WARNING SENSOR LIGHT GOES ON MY DASHBOARD WHILE DRIVING AND THE PASSENGER AIRBAG 'OFF' WARNING LIGHT ALSO GOES ON ' SEE ATTACHED PHOTO. THIS OCCURRENCE HAPPENS ALMOST EVERY TIME I DRIVE MY VEHICLE. I BROUGHT THE VEHICLE TO THE DEALER TWICE FOR REPAIR BUT THE PROBLEM STILL EXISTS. SUBARU ' STARLINK PROGRAM HAS NOTIFIED ME WITH NUMEROUS EMAILS THAT I SHOULD HAVE THIS SERIOUS SAFETY ISSUE FIXED AS SOON AS POSSIBLE. AFTER NOT RECEIVING ANY SATISFACTION FROM THE DEALER, I CALLED AND WRITTEN TWICE TO SUBARU USA HEADQUARTERS IN CHERRY HILL, NJ EXPLAINING THIS SERIOUS SAFETY ISSUE OF HAVING NO ACTIVE PASSENGER AIRBAG WHILE DRIVING. THEY STATED THAT A PART HAS TO BE ORDERED TO REPAIR THIS SERIOUS ISSUE BUT IT HAS NOW BEEN 4 WEEKS SINCE MY INITIAL CALL TO HEADQUARTERS WITH NO RESULTS. I FEEL THAT THEY ARE STALLING AS THERE MAY NOT BE AN EASY FIX AVAILABLE. I'M EXTREMELY CONCERN TO DRIVE THE VEHICLE WITHOUT AN ACTIVE PASSENGER AIRBAG PROTECTION FOR THE SAFETY OF MY WIFE IF WE WERE IN AN ACCIDENT AND THERE WAS NO AIRBAG DEPLOYMENT.

DIRECTIONAL LIGHTS ONLY TURN OFF WHEN MATING 90 TURN. TAKING EXITS OR CROSSING LANES LIGHT WON'T TURN OFF AUTOMATICALLY ELDERLY PEOPLE CANNOT HEAR THE BLINKIN. NEVER HAD THIS PROBLEM WITH OTHER CARS I HAVE OWNED

TAKATA RECALL PASSENGER SIDE AIRBAG INDICATOR SHOWED A PROBLEM WITHIN FIRST 200 MILES OF DRIVING THE NEW FORESTER.

I HAVE TROUBLE MAKING TURNS FOR IT HESITATES BEFORE IT WILL KICK IN,YESTERDAY I WAS ALMOST HIT BY A POLICE CAR GOING ON A CALL, LIGHTS/SIREN ON . I JUST MADE A TURN AND IT HESITATED ICOULDN'T GET OUT OF HIS WAY. THIS IS AN ONGOING PROBLEM WITH THIS CAR.

I WAS DRIVING ON I-95 IN FAIRFIELD CT AND STARTED TO ACCELERATE TO MERGE WITH TRAFFIC WHEN MY CAR STARTED TO RACE. I IMMEDIATELY TRIED TO BRAKE, I NEEDED TO PRESS VERY HARD ON THE BRAKE PEDDLE FOR THE CAR TO STOP ACCELERATING. AS SOON AS I TOOK MY FOOT OFF THE BRAKE, THE CAR ACCELERATED AGAIN AT A VERY HIGH SPEED. WHEN I WAS BRAKING, I COULD NOT CONTROL THE BRAKE SPEED, IT SEEMED LIKE THE CAR WAS SHUTTING OFF SO I REMOVED MY FOOT FROM THE BRAKE. THIS HAPPENED FOUR MORE TIMES UNTIL I WAS ABLE TO GET OVER TO AN OFF RAMP AND SHUT THE CAR DOWN. THE CAR SMELLED LIKE SOMETHING BURNING. I HAD THE CAR TOWED TO SUBARU DEALER.

2018 SUBARU FORESTER 2.5I AUTOMATIC CVT: DEFECTIVE LOW GEAR - SAFETY ISSUE. 21 DAYS AFTER PURCHASE TOOK IT TO DURANGO COLORADO MOUNTAINS, PUT IT IN LOW GEAR BEFORE DESCENDING AND THE LOW GEAR NEVER KICKED IN TO SLOW THE VEHICLE DOWN. STOPPED MULTIPLE TIMES TO RE-ATTEMPT AND LOW GEAR FAILED EACH TIME. I DARED ONLY 40MPH ON THE GRAVELLY SWITCHBACKS. MANUFACTURER & DEALER REFUSED TO ACKNOWLEDGE DEFECT EVEN THOUGH I RECORDED ANOTHER INSTANCE ON TEXAS HILLS. MECHANIC SHOP IN THE AREA SAID THAT THE CAR HAS NO LOW GEAR FAILURE LIGHT SO DIAGNOSTIC MACHINES WILL NEVER BE ABLE TO PICK UP A CODE THAT DOES NOT EXIST. THE MANUFACTURER REFUSED TO FIX ISSUE AND DEALER SAID DIAGNOSTIC MACHINE DID NOT FIND ANYTHING. I GAVE BOTH THE VIDEO OF LOW GEAR FAILURE AND A JAPANESE & USA ARTICLE ON HOW LOW GEAR WORKS. I OFFERED EVEN EXCHANGE FOR A MANUAL PREMIUM. NO RESOLUTION.

WHEN DRIVING FORWARD ON LEVEL ROAD, THE VEHICLE DRIFTS OR GOES TO THE RIGHT. I MUST KEEP TURNING THE STEERING WHEEL TO THE LEFT TO CORRECT THIS PROBLEM. I NOTICE WHEN THE VEHICLE DRIFTS TO THE RIGHT SIDE, STEERING WHEEL MAINTAINS A CENTERED POSITION.

SUN GLARE THAT BLINDS THE DRIVER WHEN SUN REFLECTS OFF THE SOUND SYSTEM SCREEN WHILE DRIVING.

PAGE 9-6 FIGURE 8 OF THE OWNERS MANUAL SHOWS HOW TO PLACE THE JACK ON THE FRAME TO RAISE THE CAR TO CHANGE A TIRE. THE PROBLEM IS THAT WHEN YOU REEF DOWN ON EITHER LOOSENING OR TIGHTENING THE TIRE, THE CAR WILL ROCK EITHER FORWARD OF BACKWARDS AND SLIDE OFF OF THE JACK. THE CAR WILL THEN FALL FORWARDS OR BACKWARDS DROPPING THE CAR TO THE GROUND, POTENTIALLY INJURING THE PERSON CHANGING THE TIRE. THE CAR FELL TWICE WHEN I WAS TRYING TO CHANGE THE TIRE. THIS CAN BE EASILY RESOLVED BY HAVING A JACK THAT FITS SNUGLY WITH THE MOUNT POINTS ON THE CAR SO THAT THERE IS NO POSSIBILITY OF THE CAR MOVING AS THE PERSON IS TIGHTENING OR LOOSING THE LIRE LUG BOLTS. THE CAR WAS IN PARK WITH THE HAND BRAKE SET, YET WILL STILL MOVE SLIGHTLY AS THE PERSON PRESSES HARD ON THE LUG WRENCH. THE CAR COULD FALL ONTO THE PERSON EITHER INJURING THEM OR TRAPPING THEM UNDER THE CAR. THE CAR NEEDS TO COME WITH THE CORRECT JACK, WHICH WOULD SOLVE THIS PROBLEM. PHOTO 109 SHOWS HOW THE JACK IS TOO NARROW FOR THE SLOTS ON THE FRAME, THE JACK HEAD SHOULD BE ABOUT A HALF INCH WIDER TO FIT SNUGLY WITH THE CAR FRAME. FILE 105 SHOWS HOW CLOSE THE JACK HEAD WHEN CENTERED IS NEXT TO THE FRAME SLOTS.

TL* THE CONTACT OWNS A 2018 SUBARU FORSTER. APPROXIMATELY ONE MONTH AFTER PURCHASING THE VEHICLE, A CRACK SUDDENLY APPEARED IN THE WINDSHIELD. AFTER HAVING THE WINDSHIELD REPLACED WEEKS LATER, ANOTHER CRACK WAS PRESENT AFTER A SMALL PEBBLE MADE CONTACT WITH THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (DAY APOLLO SUBARU IN MOON TOWNSHIP, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

SUNDAY APRIL8 2018, THE 'EYESIGHT' WHICH IS A SAFETY DEVICE WAS POSSIBLY TURNED OFF REMOTELY, THUS RENDERING THIS SAFETY DEVICE INOPERABLE AND COULD CAUSE THE VEHICLE TO GET INTO AN ACCIDENT WITHOUT ANY WARNING, THE SAFETY DEVICE WARNS YOU IF YOU CROSS OVER THE CENTER OR SHOULDER TRAFFIC LINE. THIS IS THE SECOND TIME IT HAPPENED AND WAS REPORTED TO FCC, SUBARU AND THEIR DEALERSHIP. I HAVE AN IDEA WHO'S BEHIND THIS DANGEROUS MANIPULATION BUT I DON'T HAVE THE TALENT OR RESOURCE TO PROVE IT.

THE CAR WILL PERIODICALLY STALL FOR A SECOND OR TWO ON OCCASSIONS WHEN STARTING OUT AND THEN ACCELERATE WITH A JOLT. WHEN IN TRAFFIC THIS IS UNACCEPTABLE. I UNDERSTAND THIS MAY BE COMMON WITH CVT TRANSMISSIONS. IF THAT IS THE CASE I QUESTION WHY THEY ARE ALLOWED ON THE ROAD. I WLL NOT PURCHASE ANOTHER SUBARU OR ANY OTHER CAR WITH A CVT.

WHEN ATTEMPTING TO ACCELERATE TO MAKE A LEFT-HAND TURN THE CAR STOPPED - THE ENGINE WOULD NOT GET ABOVE IDLE, EVEN WHEN THE ACCELERATOR WAS PRESSED TO THE FLOOR. THE CAR STOPPED IN ONCOMING TRAFFIC. IT DID ACCELERATE AFTER COMPLETELY REMOVING PRESSURE FROM THE PEDAL AND PUSHING IT PARTIALLY DOWN AGAIN IT BEGAN TO PICK UP SPEED.

BRAND NEW VEHICLE. DRIVING ON AN INTERSTATE AT 55MPH AND MADE A SLIGHT LEFT TURN AT A BEND IN THE ROAD, WELL WITHIN THE CLEARLY PAINTED LANE MARKERS. CLEAR WEATHER, TEMP ABOUT 50 DEGREES F. HEARD ONE BEEP AND LOST CONTROL OF THE STEERING FOR A SECOND WHILE THE CAR STEERED ITSELF SLIGHTLY LEFT. MY HANDS WERE ON THE STEERING WHEEL AND I WAS ACTIVE OPERATING THE VEHICLE. STARTLING! HAPPENED TWO MORE TIMES. TOOK IT TO A DEALER AND HE EXPLAINED THAT I MIGHT NOT BE USED TO ELECTRONIC STEERING. THE SAME DAY, ON A TWO LANE ROAD AT 35 MPH, AT A SLIGHT LEFT BEND IN THE ROAD, ONE BEEP AND LOST STEERING FOR ABOUT A SECOND BUT ENOUGH TO TAKE THE VEHICLE TO THE EDGE OF THE SHOULDER. I WAS STARTLED AGAIN AND TURNED SHARP LEFT, CROSSING THE DOUBLE YELLOW LINE INTO THE ONCOMING LANE. FORTUNATELY, THERE WERE NO VEHICLES IN THE LANE. THE CULPRIT SEEMS TO BE THE "LANE KEEP ASSIST" FEATURE OF THE EYESIGHT SYSTEM WHERE THE VEHICLE'S COMPUTER TAKES OVER CONTROL IF IT DETECTS A LANE DEPARTURE UNDER CERTAIN CONDITIONS. OBVIOUSLY, IT IS NOT FUNCTIONING CORRECTLY AND COULD HAVE CAUSED AN ACCIDENT OR WORSE. TURNED LKA OFF.

WHILE DRIVING AT 60 MILES AN HOUR ON A 4 LANE HIGHWAY, I WAS GOING AROUND A SLIGHT CURVE WHEN THE LANE ASSIST CAME ON. I WAS IN THE LEFT LANE AND NOT NEAR THE LEFT LINE IN ROAD, BUT CENTERED IN THE MIDDLE OF LANE. I HEARD ONE BEEP AND THEN THE STEERING WHEEL BECAME VERY LOOSE IN MY HAND AND IT TOOK ME A FEW SECONDS TO GAIN CONTROL OF THE STEERING WHEEL. THIS ALSO HAPPENED WHILE GOING ON A SLIGHTLY CURVED CITY STREET GOING ABOUT 40 MILES AN HOUR. IT SCARED THE DICKENS OUT OF ME AS IT WAS NOT WHAT I EXPECTED THE LANE ASSIST TO DO. I WENT BACK TO DEALERSHIP AND TOLD THEM ABOUT THE STEERING AND THEY SAID I JUST NEEDED TO GET USED TO HOW THE ELECTRIC STEERING WORKED. AFTER IT HAPPENED A COUPLE MORE TIME I MADE APPOINTMENT FOR SOMEONE TO TAKE A TEST DRIVE. THE TECHNICIAN FELT A SLIGHT SWAYING BUT SAID IT WAS THE TYPE OF STEERING OF THE LANE ASSIST. HE SUGGESTED I TURN IT OFF AND NOT USE IT FOR A WHILE AND SEE HOW CAR THEN HANDLED. THE TECHNICIAN FILED CASE # 26296330423, NO PROBLEM FOUND WITH VEHICLE, SYSTEM IS OPERATING AS DESIGNED, NO REPAIR ATTEMPT PERFORMED. (EQMR WAS ALSO FILLED OUT AND SUBMITTED.) I HAVE NOT DRIVEN MY FORESTER WITH THE ASSIST ON SINCE THIS HAPPENED. I HAVE NOT HAD THIS LOOSE WHEEL STEERING HAPPEN AGAIN. I AM CONVINCED IT IS THE LANE ASSIST AND FEEL IT IS NOT WORKING PROPERLY IN MY VEHICLE. I WILL PROBABLY NEVER USE IT AGAIN. LANE DEPARTURE IS FINE, DOES WHAT IT'S SUPPOSED TO DO. I HAVE NO COMPLAINTS WITH THE DEALERSHIP OR THEIR TECHNICIAN, THEY WERE VERY THOR

THE SUBARU (NAV) NAVIGATION SYSTEM IS DANGEROUS AND SHOULD NOT BE USED. IT GIVES YOU NO ADVANCE WARNING OF UPCOMING HIGHWAY EXITS OR UPCOMING TURNS. THE NAV SYSTEM WILL EASILY BE THE CAUSE OF SEVER LIFE THREATENING ACCIDENTS DUE TO ITS POOR OPERATIONAL ABILITY TO SAFELY GIVE CLEAR INSTRUCTIONS IN ADVANCE OF THE ACTUAL DIRECTION. I AM AN EXPERIENCED USER OF OTHER NAV SYSTEMS AND CAN HONESTLY TELL YOU THAT THE ONE IN THE SUBARU IS WORTHLESS.I LOVE THE CAR BUT HATE THE NAV SYSTEM!