2017 Subaru Forester complaints

Windshield cracked for no good reason and the crack extended to over 12 inches long in 2 weeks time.

I was driving down the street and the whole car shut off without warning. It was the scariest thing ever. I had to pull over the side of the road with cars driving past me. I felt like I had no control of the car.

With engine running and shift lever in Park (CVT transmission) driver is unable to turn the engine off or remove the ignition key from the steering wheel. This occurs sporadically/unpredictably such that driver has no forewarning and cannot take proactive steps to avoid the problem, resulting in instances where driver is forced to leave the car running in situations that present safety concerns. (Examples: in a garage or enclosed area; when temporarily exiting vehicle necessitating leaving the doors unlocked; etc.). The problem is widespread in Subaru vehicles and consistent with problems exhibited/described in Subaru Technical Service Bulletin (TSB) #16-112-18R for which no recall has to date been issued for corrective action by Subaru. Driver was told by Subaru of America that a diagnostics test is needed by a Subaru dealer to verify existence of the problem (which as stated occurs unpredictably) at driver's expense (locally approximately $140), with repair coverage of defective/poorly-designed shift or electrical components not being covered by Subaru beyond the standard warranty period for the affected vehicle. estimated cost of repair for defects as listed in the TSB (per on-line sources)...$400-$650 depending on dealer and geographical location.

Without any cause I found a crack on my windshield on 6/5/ 2021 . On the passenger side Starting at the base . A very clean long crack without any apparent impact . When My i parked my car in my parking on Friday 6/4 after work there was no crack on the windshield , when I got in my car on Saturday 6/5 morning I saw the crack about 12 “ long . On Monday 6/7 when I got in my car to go to work , the crack was already about 2’ in length.

The vehicle does not recognize when it is park (a problem with a sensor down by the shifter) so it is nearly impossible to take the key out of the ignition. Although Subaru has created a TSB 16-112-18R that nhtsa is aware of, I want to report this happening to my vehicle. I believe it is a very dangerous situation to experience especially with children as passengers in the vehicle. I’ve had to bypass the sensor on my own due to the cost ($500+) of the repair ...

Cracked windshield

While driving on the highway around 65mph, the windshield was struck by a small piece of debris, no larger than a nickel in diameter. This initially produced a small crack at the base of the windshield on the driver's side, which quickly lengthened to over 12 inches over the course of the day. Especially under bright sunlight, the crack produces a sharp glare which significantly reduces driver visibility. When running my finger along the crack, I cannot feel any crack. There is no chip in the glass. The crack is internal to the windshield. (See photo included with this incident submission.) This seems to be a defect in the windshield quality that other Subaru Forester owners have also reported.

Vehicle was struck by a dump truck traveling approximately 50 mph that ran a red light. Impact was on the front passenger side. Although, the collision was violent and there was substantial frontend damage, no airbags deployed. Driver was only occupant.

Once vehicle is stopped, transmission shifted to Park, and ignition key turned to off, ignition key will not come out of ignition. This has happened 8-19 times. Driver must start car, put in drive then back in park, turn off then key can be removed. I understand TSB 16-112-18R addresses this issue known to Subaru. It has not been inspected by a mechanic.

THE BATTERY ON MY 2017 FORESTER HAS BEEN REPLACED UNDER WARRANTY THREE TIMES AFTER BEING FOUND DEAD. ALL THREE TIMES SUBARU HAS SAID IT WAS A BAD BATTERY. THE BATTERY COULDN'T BE JUMPED AND MY MECHANIC SAID IT WAS AN ELECTRICAL ISSUE IF IT HAPPENED MORE THAN ONCE. LUCKILY IT WAS AT MY HOUSE ALL THREE TIMES SO ONLY A SIMPLE TOW. IF THIS HAPPENED 300 MILES OFF ROAD, IT WOULD BE A MASSIVE ISSUE.

BATTERY GOES DEAD AND MUST BE REPLACED IF NOT DRIVEN FOR SEVERAL DAYS. I HAVE REPLACED THE BATTERY TWICE.

THE VEHICLE'S BATTERY DRAINS QUICKLY WHEN THE CAR HAS BEEN TURNED OFF, LEFT STATIONARY, AND NOT IN USE, WHICH RENDERS THE VEHICLE INOPERABLE.

IN NOV 2019 WE LEFT THE CAR PARKED FOR A WEEK AT THE CRUISE TERMINAL WHILE STATIONED OVERSEAS IN ITALY. WE WE CAME BACK, THE CAR WOULDN'T START AND HAD JUMPED. OVER THE NEXT SEVERAL DAYS THE CAR HAD DIFFICULTY STARTING AND WE ENDED UP TAKING THE CAR TO THE SUBARU DEALERSHIP IN FROSINONE, ITALY. THE SERVICE TECHNICIAN SAID THE BATTERY NEEDED TO BE REPLACED AND THAT WE WERE NOT THE FIRST FORRESTER OWNERS TO HAVE THE BATTERY REPLACED.

CAR NEARLY STALLS WHEN STARTING FROM STOP AFTER SITTING AT LIGHT OR INTERSECTION WHEN IN REGULAR (NOT SPORT) MODE. ESPECIALLY OCCURS WHEN HAVING TO TURN FROM A STOP AND ACCELERATE FASTER. HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC SEVERAL TIMES. DOES NOT OCCUR IN THE OTHER MODES. VERY SCARY! ?FUEL PUMP OR OTHER DEFECT? CITY AND COUNTY ROADS. REPRODUCIBLE.

DRIVING ON THE HIGHWAY AND THE DRIVER SIDE WINDOW WHICH IS ROLLED UP COMPLETELY SHATTERED. THERE ARE NO CRACKS NO INDENTATION THAT THE GLASS WOULD HAVE BROKEN AT TIME OF THE INCIDENT. THE ONLY ISSUE LEADING UP TO THIS THE WINDOW WOULD NOT ROLL UP ALL THE WAY AT TIMES. WHICH IS WHY I PERSONALLY NEVER ROLLED THE WINDOW DOWN ONCE I KNEW THAT WAS AN ISSUE

I BOUGHT A CERTIFIED PRE-OWNED 2017 SUBARU FORESTER ON JUNE 19 2020. I HAVE HAD AN INTERMITTENT SAFETY ISSUE WITH THE VEHICLE NOT RESPONDING CORRECTLY WHEN I TRY TO ACCELERATE SINCE. WHEN I PRESS THE GAS PEDAL THE CAR WILL BEGIN TO ACCELERATE WITH MY RPMS RISING NORMALLY. THEN MY RPMS WILL START TO DROP WHEN THEY WOULD NORMALLY RISE AND MY CAR STOPS OR MAINTAINS THE ACCELERATION PRIOR. ONCE THEY HAVE DROPPED THEY WILL STAY THERE FOR A LITTLE AND THEN WILL SHOOT UP SUDDENLY AND RED LINE. I HAVE TRIED A VARIETY OF THINGS TO PREVENT THIS FROM HAPPENING; I HAVE TAKEN MY FOOT OFF THE GAS, KEPT THE SAME OR MORE PRESSURE ON THE GAS, AND BREAKING. REGARDLESS OF WHAT I DO THE VEHICLE RED LINES AND MY SPEED WILL EITHER DROP OR STAY THE SAME. I HAVE TAKEN THE VEHICLE TO SUBARU DEALERSHIPS ON 3 SEPARATE OCCASIONS AND IT WAS RETURNED TO ME WITHOUT DIAGNOSING OR REPAIRING THE PROBLEM. THE LAST TIME I DROVE MY VEHICLE IT DID THIS AGAIN AND THE RPMS RED LINING CAUSING MY ENGINE TO FAIL. I WAS ACCELERATED FROM A STOP AT A STREET LIGHT AND THE VEHICLE STOPPED ACCELERATING EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPMS REDLINED AND MY ENGINE BEGAN MAKING A TERRIBLE NOISE THAT WE LATER DISCOVERED WAS FROM UNREPAIRABLE ENGINE DAMAGE. THE VEHICLE HAS NOW BEEN AT THE DEALERSHIP FOR OVER A MONTH TO REPLACE MY ENGINE AND TRY TO FIX THIS ISSUE. EVERY WEEK THEY TELL ME I WILL GET IT BACK THE NEXT WEEK AND THEN SOMETHING ELSE FAILS OR CAUSES A SET BACK. I BOUGHT A SUBARU FORESTER BECAUSE OF ADVERT

I HAVE NOW REPLACED MY WINDSHIELD A SECOND TIME IN A 30-DAY PERIOD OF TIME. I HAD MY WINDSHIELD BREAK WHILE I WAS DRIVING DOWN THE ROAD AND DID NOT SEE ANYTHING HIT THE WINDSHIELD BEFORE THIS HAPPENED. AS SOON AS I GOT IT REPLACED, 3 DAYS PAST AND I WOKE UP ONE MORNING TO SEE THAT MY WINDSHIELD WAS BROKEN AGAIN. NOTHING HIT THE WINDSHIELD EITHER TIME AND IT JUST SPORADICALLY CRACKED. I'M DREADING HAVING TO PAY FOR THE THIRD REPLACEMENT.

2017 SUBARU FORESTER BATTERY DRAINS POWER AND LEAVES CAR TOTALLY DEAD ON SEVERAL OCCASIONS SINCE PURCHASE (1/2017). BATTERY DIED IN 2018 TWICE: ONCE DURING SUMMER AND ONCE IN NOVEMBER. (ONE TIME SUBARU SERVICE ROADSIDE ASSIST WAS USED, 11/18, AND ONE TIME A FRIEND CHARGED BATTERY). THIRD TIME BATTERY DIED WAS 3/19. BROUGHT CARE TO DEALER ON 4/29/19 WITH COMPLAINT OF BATTERY DRAIN. SUBARU TESTED BATTERY AND SAID IT WAS ALL GOOD AND WOULD NOT REPLACE BATTERY. IN 1/20 BATTERY AGAIN DIED AND ON 1/29/20 TOOK CAR AGAIN TO SUBARU DEALER WITH COMPLAINT OF BATTERY DRAIN. SUBARU CHECKED THE CHARGING SYSTEM AND UPDATES. BATTERY FAILED TESTING AND WAS REPLACED UNDER WARRANTY. ON 4/22/21 BATTERY AGAIN DIED. I CALLED SUBARU SERVICE MANAGER AND ASKED TO HAVE THE MY CAR TESTED TO SEE IF THERE WAS SOMETHING IN THE CAR THAT WAS DRAINING THE BATTERY. THE MANAGER REPEATEDLY TOLD ME THAT THERE WAS PROBABLY SOMETHING LEFT ON BY ME WHILE THE CARE WAS TURNED OFF.

WHILE SITTING IN THE FRONT PASSENGER SEAT, FOLLOWING THE ODS RECALL REPAIR, THE AIRBAG LIGHT OCCASIONALLY SAYS ON AND OCCASIONALLY SAYS OFF. SOMETIMES THE PASSENGER SEAT BELT LIGHT IS LIT. I AM ABSOLUTELY UNSURE WHEN THE AIRBAG WILL BE ARMED AND DEPLOY. TRIED IT WITH SEAT BELT ATTACHED AND UNATTACHED.

MY WINDSHIELD HAS CRACKED AND HAD TO BE REPLACED TWICE SINCE PURCHASING THE CAR WITH ONLY 41,000 MILES ON IT CURRENTLY. IT IS A 2017 SUBARU FORESTER AND THERE ARE NOW 2 CRACKS IN THE THIRD AND CURRENT WINDSHIELD.THE WINDSHIELDS THEY ARE USING ARE UNSAFE AND COST ROUGHLY $1300 TO REPLACE DUE TO THE EYE SIGHT SYSTEM. SUBARU IS INSTALLING THESE UNSAFE WINDSHIELDS KNOWINGLY AND COLLECTING MASSIVE PROFITS FROM ALL THE REPLACEMENTS.

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED UPON STARTING THE VEHICLE, THE KEY OCCASIONALLY SEIZED IN THE IGNITION. THE CONTACT BELIEVED THAT THE ISSUE WAS RELATED TO THE SHIFTER SENSOR OR THE KEY SENSOR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT

I HAD TO GET MY CATALYTIC CONVERTER REPLACED AFTER DISCOVERING AN EXHAUST LEAK. THE SHOP THAT PERFORMED MY WORK SAID HE HAS SEEN NUMEROUS SUBARU FORESTERS WITH THE SAME EXACT PROBLEM. THE VEHICLE HAS NOT SUSTAINED ANY DAMAGE OR BEEN IN ANY ACCIDENTS THAT MIGHT WARRANT THIS ISSUE TO HAVE OCCURRED.

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 25 MPH AND TURNING RIGHT ONTO THE HIGHWAY RAMP, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OFF THE HIGHWAY ONTO THE SHOULDER, SHUT-OFF AND RESTARTED THE VEHICLE, AND THE STEERING FUNCTIONALITY RETURNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RHETT ALLEN/MARK MILLER SUBARU SOUTHTOWNE (10920 STATE ST, SANDY, UTAH 84070, (801)553-5200 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

KEY GETS STUCK IN IGNITION WHEN PARKED. MUST CONSTANTLY MOVE SHIFTER BACK AND FORTH AND SLAM INTO PARK. SUBARU SERVICE BULLETIN 16-112-18R. SEEMS TO BE A POPULAR PROBLEM AS PER FORUM. CONSTANT PROBLEM AT THIS TIME

FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.

VEHICLE SHAKING ON FRONT TIRES DUE TO LOWER CONTROL ARMS NEEDING REPLACEMENT.

FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.

WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK

I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, MAYBE LONGER. IT STARTS AT THE BASE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND EXTENDS MOSTLY HORIZONTALLY TOWARD THE PASSENGER SIDE. I RAN MY FINGER END TO END ACROSS THE CRACK BOTH OUTSIDE THE VEHICLE AND INSIDE THE VEHICLE AND I COULD NOT FEEL THE CRACK. WHICH MEANS THE CRACK IS ON THE INSIDE OF THE WINDSHIELD, WHICH MAKES ME THINK IT IS A STRESS CRACK. THIS IS A COMMON ISSUE WITH NUMEROUS SUBARU VEHICLES OF VARIOUS MAKES, MODELS, AND YEARS. MY 2017 SUBARU FORESTER IS INCLUDED IN THE LIST OF VEHICLES THAT IS AFFECTED. SUBARU HAS A CLASS ACTION LAWSUIT AGAINST THEM BECAUSE THIS ISSUE OF SUBARU WINDSHIELDS CRACKING IS SO COMMON. HERE IS A NEWS ARTICLE WITH MORE INFORMATION: HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-CRACKED-WINDSHIELD-LAWSUIT-UPDATE-WARRANTY-CLAIMS-ARE-DISMISSED

WINDSHIELD PRONE TO LARGE CRACKS AFTER ANY SMALL CHIPS NEAR THE EDGE OF THE FRONT WINDSHIELD. HAS HAPPENED TWICE WITHIN 2 MONTHS. CAR WAS STATIONARY WHEN CRACKS WERE NOTICED.

WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.

I'VE BEEN HAVING MORE PROBLEMS WITH TAKING MY KEY OUT OF THE IGNITION. IT START OF HAPPENING ONCE IN AWHILE AND NOW EVERYTIME I TURN OFF MY CAR AND TAKE THE KEY OUT. I SEARCH ON THE PROBLEM AND READ ALOT OF PEOPLE HAVING THIS PROBLEM. I CALLED MY BRYAN SUBARU AND THEY SAID THIS HAS BEEN HAPPENING.

2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.

THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYING THE ISSUE. THE INTERNET IS LOADED WITH CUSTOMERS REPORTING THIS INCLUDING MYSELF. THIS IS A MANUFACTURING AND DESIGN FLAW THAT SHOULD FIXED. NORMAL DEVICE FAILURE IS FINE BUT THIS IS OVER THE TOP. MY CAR WENT TO THE DEALER ROUGHLY 4 TIMES DUE TO THIS. MY VEHICLE PRODUCED A EAR PIERCING SOUND IN MID WINTER WITH THE WINDOWS UP AND LUCKILY I WAS ABLE TO PULL OVER TO GAS STATION WHILE ATTEMPTING TO PROTECT MY EARS AND SHUT OFF THE CAR. I KNOW THIS SOUNDS SILLY BUT THE SOUND SYSTEM IS ROUGHLY 500W AND THAT MIXED WITH THE HIGH PITCHED TONES IS EAR DAMAGING. I'M LUCKY I DID NOT CRASH. THE ONLY WAY TO OPERATE THE VEHICLE SAFELY WAS PHYSICALLY UNPLUGGING THE AMPLIFIER. PLEASE HELP.

THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN THE LAST SIX MONTHS. AND THERE IS NOTHING WRONG WITH THE BATTERY. TALKING TO MULTIPLE SUBARU OWNERS REVEALS THIS IS A COMMON ISSUE - ONE SUBARU 'SOLVES' BY PUTTING IN A NEW BATTERY (AT MY COST) AND THEN IT WILL DIE TOO.

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, WHERE AN UNKNOWN SOFTWARE WAS REPROGRAMMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A GLITCH IN THE SOFTWARE THAT CAUSED THE VEHICLE TO LAUNCH. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

PERIODICALLY UNABLE TO REMOVE KEY FROM THE IGNITION. HAS BEEN HAPPENING MORE FREQUENTLY OVER THE PAST 2 MONTHS. KEY IS "LOCKED" IN IGNITION, UNABLE TO COMPLETELY "TURN OFF" KEY SWITCH AND THEREFORE UNABLE TO REMOVE THE KEY. ONLY RESOLUTION HAS BEEN TO TURN THE VEHICLE BACK ON AND SHIFT THE GEARS AND REATTEMPT TO TURN CAR OFF AND REMOVE KEY. THIS IS ALSO, LIKELY, AFFECTING BEING ABLE TO USE THE REMOTE START FOR MY VEHICLE.

EXHAUST MANIFOLD CRACKED AND NEEDED REPLACED; WAS FIRST ADVISED THAT THE CATALYT CONVERTER WAS BAD AND WOULD NEED REPLACED BY A NON SUBARU SERVICE PROVIDER. WHEN I TOOK TO SUBARU DEALER, WAS ADVISED I HAD TO PAY FOR 2 HOURS LABOR TO "DIAGNOSIS" THE EXHAUST BEFORE THEY COULD ADVISE OF ISSUE/FIX; DID NOT DO AT THAT TIME. NEXT SUBARU MAINTENANCE REQUESTED TO HAVE SITUATION DIAGNOSED; WAS THEN ADVISED THAT DID NOT NEED TO REMOVE COVERS TO DIAGNOSIS, THEY KNEW IT WAS THE EXHAUST MANIFOLD. PART WAS ON BACKORDER; ORDERED AND THEN REPLACED; EXHAUST STILL LOUD AND NOW HAVE FUMES THAT WERE NOT PRESENT PRIOR TO THE REPAIR

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE WINDSHIELD FRACTURED WITHOUT IMPACT. THE FRACTURE WAS LOCATED ON THE LEFT CORNER OF THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE FRACTURE STARTED TO EXPAND. THE CONTACT CONTACTED A CERTIFIED MECHANIC WHO REPLACED THE WINDSHIELD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

MY WINDSHIELD DEVELOPED A CRACK AFTER BEING PARKED FOR A PERIOD OF 8HRS WHILE I WAS AT WORK. THE CRACK STARTS FROM THE BOTTOM AND EXTENDS VERTICALLY AND THEN MOVES HORIZONTALLY. I BELIEVE IT TO BE INTERNAL AS IT HAS NO EXTERIOR MARKS OR CHIPS FROM THE OUTSIDE. I ALSO HAVENT HAD ANY DEBRIS HIT MY VEHICLE DURING THE LAST TIMES I HAVE COMMUTED TO WORK.

MY NAME IS [XXX] ADDRESS: [XXX] E-MAIL: [XXX] CELL: [XXX] I AM THE FIRST AND THE ONLY OWNER OF THE CAR, SUBARU FORESTER PREMIUM, 2017. VIN [XXX] PURCHASED FROM REEDMAN TOLL SUBARU, LANGHORNE, PA, ON 03/2017, AS A BRAND NEW. CURRENT MILEAGE: 63000 MY CAR IS TOTALED, NONE OF THE AIRBAGS HAD DEPLOYED PASSENGER SIDE AIRBAG WAS SERVICED BY SUBARU REEDMAN THIS SPRING D/T MANUFACTURER RECALL. I WAS TRAVELING 30 MPH ON MAJOR ROAD, HAVING THE RIGHT OF WAY. A DODGE TRUCK CROSSED IN FRONT OF ME, SPEEDING FROM A CROSS ROAD. MY CAR HIT RIGHT FRONT TIRE OF THE TRACK. MY CAR'S FRONT WAS COMPLETELY DESTROYED, FRONT END PUSHED WELL INTO THE ENGINE COMPARTMENT. THIS WAS A FRONT TO SIDE IMPACT. ALL LIQUIDS LEAKED AWAY ON THE SPOT. BOTH HEAD LITES AND FOG LITES WERE TORN AWAY FROM MY CAR AND THROWN AROUND THE ROAD. BOTH RIGHT DOORS ARE HAVING DENTS, TOO. INSURANCE COMPANY, AAA, DECLARED TOTAL LOSS. AIRBAGS DID NOT DEPLOY, NONE OF THEM. I SUSTAINED A WHIPLASH INJURY REQUIRING MEDICAL ATTENTION AND INVESTING IN REHABILITATION MEASURES..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER'S SIDE WINDSHIELD FRACTURED WITHOUT IMPACT WHILE DRIVING APPROXIMATELY 55 MPH IN HIGHWAY TRAFFIC. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 20 TO 45 MPH, THE DRIVER'S SIDE WINDSHIELD FRACTURED WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *BF

WHILE DRIVING STRAIGHT FORWARD ON A WELL-MAINTAINED HIGHWAY UNDER NORMAL ROAD CONDITIONS MY CAR HAS BEEN HIT WITH SEVERAL ROCKS THAT HAVE BEEN FLUNG FROM TRUCK WHEELS INTO MY LANE. MY CAR'S WINDSHIELD CHIPPED AND CRACKED IN AN UNUSUALLY EASY AND VIOLENT MANNER. ONE OF THE CRACKS SPECIFICALLY SEEMS LIKE A HAZARD TO THE STRUCTURAL INTEGRITY OF THE GLASS, AS IT IS EASILY SPREADING WITH ANY PRESSURE ON THE WINDSHIELD. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS, AND I HAVE 7 (POSSIBLY MORE) VISIBLE ROCK CHIPS AND CRACKS ON THE WINDSHIELD. MY PRIOR SUBARU WAS AN OLDER (2001) MODEL AND I NEVER EXPERIENCED A VISIBLE ROCK CHIP IN 8 YEARS OF OWNERSHIP.

WINDSHIELD CRACK

MYSELF, WIFE,AND SON WERE TRAVELING SOUTHBOUND ON HIGHWAY 99 WHEN WE HEARD A POPPING SOUND FOR NO APPARENT REASON WE WERE STARTLED, THERE WAS NO CAR OR TRUCK IN FRONT OF US SO I KNOW IT WASN'T A ROCK,I THEN NOTICED A SMALL CRACK ON THE RIGHT SIDE OF MY WINDSHIELD, THEN WITHIN SECONDS OF NOTICING MY WINDSHIELD BEGAN TO CRACK RIGHT INFRONT OF US AND CONTINUED TILL WE GOT TO OUR DESTINATION. WE WERE SHOCKED TO SEE HOW FAST IT CONTINUED TO CRACK FOR NO APPARENT REASON.

AFTER OWNING MY CERTIFIED PRE-OWNED SUBARU FORESTER FOR 3 MONTHS I WOKE UP TO A LARGE SPIDER CRACK STARTING FROM THE TOP OF THE WINDSHIELD. THE VEHICLE WAS PARKED AT MY APARTMENT COMPLEX IN A PATROLLED LOT. IT WENT DOWNWARD ABOUT 8 INCHES IN LENGTH. NO ROCKS WERE HEARD OR VISUALLY OBSERVED TO IMPACT THE WINDSHIELD WHILE DRIVING THE VEHICLE. THE SOURCE OF THE CRACK APPEARS TO HAVE STARTED ON THE UNDERSIDE OF THE GLASS WHERE IT IS SEALED AT THE VERY TOP. THIS CRACK WAS NOT ABLE TO BE FELT WITH A FINGERNAIL WHICH IS HOW IT IS KNOWN TO BE UNDER THE GLASS.

INTERMITTENTLY, THE KEY IN THE IGNITION WOULD NOT GO TO THE "OFF" POSITION SO THAT I COULD REMOVE IT AFTER THE CAR WAS IN "PARK." I WOULD HAVE TO MOVE IT (THE KEY) BACK TO THE "ON" POSITION, THEN BACK AGAIN TO THE "OFF" POSITION (BEYOND THE "ACC" SETTING).

THERE IS A CHIP/DENT IN THE BOTTOM LEFT OF THE WINDSHIELD OF UNKNOWN ORIGIN. IT IS MY BELIEF THAT THIS SHOULD NOT HAVE OCCURRED FROM REGULAR USE AND THAT THE WINDSHIELD IS INFERIOR/DEFECTIVE.

PULLING INTO A PARKING SPOT AT A LOW RATE OF SPEED (SINCE I'D NOT DRIVEN QUICKLY THROUGH THE PARKING LOT - TOO MANY BACKING UP TOO QUICKLY!). SUDDEN ACCELERATION AND RAMMED INTO BRICK WALL OF THE BUILDING. MY FOOT MUST OF SLIPPED, BUT IT WAS FAST. NO COLLISION DETERRENTS ACTIVATED AT ALL, WHICH WAS STRANGE SINCE THIS CAR WILL STOP FOR AN OBSTACLE 1/2 A BLOCK AHEAD IN LOW LIGHT. NO BUZZING, BEEPING, WARNING, OR STOPPING. WAS ABLE TO SLAM MY FOOT ON THE BRAKE, BUT STILL HIT THE WALL. NO AIR BAGS ACTIVATED.