THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT RANDOMLY GOES OFF WHEN THERE'S A PASSENGER IN THE CAR OR NOT. THE SEAT BELT ALARM FOR THE PASSENGER SIDE GOES OFF WITHOUT A PASSENGER IN THE CAR. AIRBAG SENSOR SAYS "OFF" WITH A PASSENGER IN THE CAR. THIS IS VERY UNSAFE, AS I DO NOT KNOW IF THAT AIRBAG IS TRULY FUNCTIONAL, AND ALSO AN ANNOYANCE, AS THE SEATBELT ALARM DINGS WHILE I'M DRIVING.
2016 Subaru Forester complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
MY VEHICLE IS SUBJECT TO A SAFETY RECALL (WUE-90). AFTER RECEIVING THE RECALL NOTICE, I CALLED MY LOCAL DEALER AND REQUESTED AN APPOINTMENT TO ADDRESS THE SAFETY ISSUE. I WAS TOLD I COULD NOT GET AN APPOINTMENT UNTIL OCTOBER. HOWEVER, IF I SCHEDULED MY CAR FOR ANOTHER PAID SERVICE (A WHEEL ALIGNMENT) THEY WOULD FIX THE ISSUE WITHIN THREE WEEKS. MY QUESTIONS ARE: 1) CAN A DEALER POSTPONE A SAFETY RECALL FOR FIVE MONTHS? AND 2) CAN A DEALER REQUIRE A CUSTOMER TO PAY FOR ANOTHER SERVICE TO GET A TIMELY APPOINTMENT FOR A SAFETY RECALL?
THE REAR HATCH DOOR HAS OPENED THREE TIMES WITHOUT MY DOING ANYTHING TO OPEN IT.. EACH TIME I HAVE FOUND THE DOOR UP AFTER THE CAR HAD BEEN PARKED OVERNIGHT IN MY CARPORT. I LIVE ALONE AND NO ONE ELSE HAS ACCESS TO THE ELECTRONIC CONTROLS.
ON TWO DIFFERENT OCCASIONS 24 HOURS APART THE CAR STALLED (SEEMED TO DROP INTO NEUTRAL) AT HIGHWAY SPEEDS ~80MPH AFTER GREATER THAN 1.5 HOURS OF DRIVING. THE RPM JUMPED UP AND THE CAR LOST ALL ACCELERATION DESPITE PRESSING THE ACCELERATOR. ONCE ON THE SIDE OF THE ROAD IN PARK THE ENGINE DIED. BOTH TIMES IT FAILED TO START AGAIN WITH MULTIPLE SPACED OUT ATTEMPTS OVER MORE THAN 2 HOURS. WE HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP AND BOTH TIMES AFTER BEING UNLOADED HOURS LATER IT STARTED WITH NO ISSUE AND THE DEALERS COULD FIND NOTHING WRONG AND SENT US HOME. A VERY UNSAFE INTERMITTENT ISSUE WITH NO OBVIOUS CAUSE OR FIX.
2 SEPARATE INCIDENTS OF COMPLETE ENGINE POWER LOSS WHILE ON HIGHWAY AT CRUISING SPEEDS. FIRST INCIDENT OCCURRED WHILE THE VEHICLE WAS GOING ABOUT 70MPH ON A HIGHWAY. WE HEARD A LOUD BANG THEN ENGINE DIED AND WE LOST ALL POWER TO THE CAR. THERE WAS A LOT OF SMOKE BUT WE WERE ABLE TO COAST IT TO THE SHOULDER OF THE ROAD. WHEN WE OPENED HOOD THERE WAS OIL EVERYWHERE AND A GIANT CRACK AND HOLE IN THE ENGINE. WE HAD TO TOW IT 170 MILES HOME WHERE IT WAS IN THE SHOP 5 WEEKS GETTING FIXED. AFTER HAVING THE CAR ONLY 3 WEEKS THE SECOND INCIDENT OCCURRED WHERE THE CAR LOST TORQUE WHEN TRYING TO ACCELERATE INTO ONCOMING TRAFFIC. IT WENT UP TO 60 NORMALLY BUT THEN FALTERED AND DROPPED DOWN TO 20MPH. WE WENT TO THE SIDE OF THE ROAD, TURNED OFF THE CAR AND STARTED IT BACK UP AND IT WAS FINE DRIVING NORMALLY THEN DID THE SAME THING AGAIN. WE DROVE IT TO THE SUBARU DEALERSHIP AND RIGHT IN FRONT OF THE DEALER WE HEARD A LOUD BANG, TONS OF SMOKE, AND AS SOON AS WE PULLED UP TO SUBARU WE OPENED THE HOOD AND SURE ENOUGH THERE WAS OIL EVERYWHERE AND A CRACK IN THE ENGINE IN WHAT APPEARS TO BE THE SAME AREA. EXTREMELY SCARY INCIDENTS.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT CALLED TUCSON SUBARU AT 520-422-2111 (LOCATED AT 4901 N ORACLE RD, TUCSON, AZ 85704) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). BOB BAKER SUBARU (5500 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-2200) WAS UNABLE TO SERVICE THE RECALL CAMPAIGN BECAUSE THE TOOLS, EQUIPMENT, AND PART WERE UNAVAILABLE FROM THE MANUFACTURER. IT WAS STATED THAT THE PART MAY NOT BECOME AVAILABLE UNTIL MID OCTOBER OF 2019. THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PROBLEMS SCHEDULING AN APPOINTMENT WITH CARBONE SUBARU ON COMMERCIAL DRIVE, YORKVLLE NY. 1: COULDN'T GET THROUGH ON PHONE TO MAKE AN APPOINTMENT. CALLED NUMEROUS TIMES AND LISTENED TO THEIR OBNOXIOUS PROMOTIONAL SPEECH TO MANY TIMES AND NEVER GOT A PERSON. TRIED LEAVING A MESSAGE AND NOBODY CALLED BACK. WENT IN PERSON AND THEY SAID THE EARLIES THEY COULD SCHEDULE ME IN WAS THE LAST WEEK IN JULY!
TL* THE CONTACT OWNED A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 5 MINUTES BEFORE THE NEIGHBOR NOTICED FLAMES COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE NEARBY MOTOR HOME AND HOUSE ALSO CAUGHT ON FIRE AND WERE DESTROYED ALONG WITH THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
WHEN USING THE NAVIGATION FUNCTION, THE AUDIO STOPS PROVIDING VOICE DIRECTIONS, FORCING THE DRIVER TO HAVE TO PHYSICALLY LOOK AT THE MAP DISPLAY FOR DIRECTIONS, TAKING EYES OFF OF THE ROAD. THIS HAS OCCURRED ON HIGHWAYS AS WELL AS IN CITY DRIVING. THIS ALSO LOCKS THE RADIO DISPLAY WHICH PREVENTS ANY OTHER USAGE OF THE INFORMATION SCREEN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 10 MONTHS, THE LAST TIME IN APRIL 2019..
THE WINDSHIELD SEEMS TO BE BRITTLE. ROCK CHIPS DEVELOP INTO LONG CRACKS THAT CONTINUE LENGTHENING WITHIN WEEKS. ROCK CHIPS CANNOT BE REPAIRED WITHOUT FURTHER CRACKING CONTINUING. ONE TECHNICIAN TRIED SIX TIMES TO REPAIR A CRACK. THE WINDSHIELD HAD TO BE REPLACED FOR $802.13 AND A CLAIM FILED WITH INSURANCE. WITHIN 14 MONTHS THE WINDSHIELD HAS DEVELOPED A SNACKING CRACK THAT IS CONTINUING TO GROW FROM A ROCK CHIP AGAIN. IT'S CONCERNING THAT ANOTHER INSURANCE CLAIM WILL NEED TO BE FILED AND THAT THE WINDSHIELD CAN NOT WITHSTAND NORMAL ROCK CHIPS. IT IS ALSO CONCERNING HOW THE WINDSHIELD WILL PERFORM IN AN ACCIDENT. ALSO THE REQUIRED WINDSHIELD TO MAINTAIN 'EYESIGHT' IS NOT AFFORDABLE WITHOUT FILING AN INSURANCE CLAIM. THE CHIPS DEVELOP WHEN DRIVING 50-65 MILES AN HOUR ON THE HIGHWAY.
WHILE GETTING READY TO SLOW FOR A TRAFFIC LIGHT RED SIGNAL THE ABS LIGHT CAME ON INCLUDING THE NEED TO TOW THE VEHICLE. I GOT THE VEHICLE TO A PARKING LOT ABOUT 1 MILE AWAY WITH THE WARNING LIGHT STILL ON AND THE VEHICLE SLOWED TO ABOUT 2 MILES PER HOUR UNTIL I STOPPED. I SHUT OFF THE VEHICLE AND RESTARTED IT, THE ABS LIGHTS DID NOT COME BACK ON. THE BRAKES PERFORMED NORMALLY. I DROVE HOME. OVERNIGHT THE BRAKE LIGHTS CAME ON AND I NOW HAVE A DEAD BATTERY. THE BRAKE LIGHT IGNITION SWITCH WAS REPLACED ON A RECALL LAST WEEK ABOUT 150 MILES AGO.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AFTER THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED EVERY TIME THE CONTACT PARKED THE VEHICLE AND REMOVED THE KEY FROM THE IGNITION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHOMP SUBARU (580 S HAVANA ST, AURORA, CO 80012, (720) 343-2210), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
WE'VE HAD THE CAR FROM NEW LEASE THE BATTERY HAS DIED AT LEAST 4 TIMES. AFTER THE 2ND TIME, WE TOOK IT TO THE DEALER TO BE CHECKED. THEY SAID BATTERY AND CHARGER WERE FINE. IT IS NOT FINE IF THE BATTERY CAN'T HOLD ENOUGH POWER TO START CAR AFTER LEAVING KEY ON ACC FOR 15 MINUTES WITH NO LIGHTS, NO RADIO, NOTHING KNOWINGLY DRAWING POWER. EVEN WHEN THE BATTERY STARTS THE CAR NORMALLY, CRANKING IS SLOW, ALMOST UNABLE TO CRANK. I HAVE HAD TO RESCUE MY WIFE, HER SON-IN-LAW HAS HAD TO, BUT WHAT IF WE AREN'T AVAILABLE. A CAR SHOULD BE GENERALLY ABLE TO START UNLESS YOU'VE LEFT THE LIGHTS ON FOR HOURS. THE LAST SITUATION, DRIVEN TO MCDONALD'S, PARKED AND ENGINE OFF, KEY WAS TURNED TO ACC TO ROLL DOWN WINDOW; NOTHING ELSE. AFTER 15-20 MINUTES, CAR WOULD NOT START, DEAD BATTERY. I HAD TO COME AND JUMP IT.
I WAS DRIVING DOWN THERE HIGHWAY IN UTAH WITH NO VEHICLES IN FRONT OF ME. I HEARD A LOUD CRACKING NOISE COME FROM THE PASSENGER SIDE UPPER CORNER OF THE WINDSHIELD. I STOPPED AND INSPECTED THE WINDSHIELD AND DID NOT SEE AND CHIPS OR CRACKS. I KEPT DRIVING ON THE HIGHWAY FOR APPROXIMATELY 4 HOURS AND WHEN I STOPPED I NOTICED A 4 INCH CRACK IN THE UPPER AREA OF THE PASSENGER SIDE WHERE THE ORIGINAL CRACKING NOISE CAME FROM. THERE WAS SIGNIFICANT TEMPERATURE FLUCTUATIONS THIS PAST WEEK WHILE IN UTAH (30F AT NIGHT AND 60-65F DURING THE DAY). THE HIGHWAY WAS SMOOTH (NOT BUMPY OR ROUGH). IT WAS A CLEAR AND SUNNY DAY.
KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. DEALER WANTS TO REPLACE THE SET SENSOR AT MY COST. THE VEHICLE ONLY HAS 41,000 MILES. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND SUBARU IS NOT FIXING THE ISSUE LEAVING DRIVER IN DANGER. THIS NEEDS TO BE A RECALL!
HAVE BEEN UNABLE TO GET KEY OUT OF IGNITION ABOUT 1/2 THE TIME AFTER I TURNED THE CAR OFF AND HAVE IT IN PARK. AND HAS HAPPENED OFF AND ON OVER THE LAST FEW MONTHS.
WHEEL BEARING HAD TO BE REPLACED. NOISES OCCURRED WHEN DRIVING. DEALERSHIP FIXED WITHOUT CHARGE.
HAVE BEEN UNABLE TO GET KEY OUT OF IGNITION ABOUT 1/2 THE TIME AFTER I TURNED THE CAR OFF AND HAVE IT IN PARK. AND HAS HAPPENED OFF AND ON OVER ABOUT THE LAST MONTH OR 2 MONTHS.
THE FRONT PASSENGER SEAT AIRBAG OCCUPANCY SENSOR IS MALFUNCTIONING AND SWITCHING OFF THE AIRBAG WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT.
BRAKE LIGHTS MAY NOT ILLUMINATE RECALL (WUE-90) WHEN I'M PARKED OR DRIVING, MULTIPLE ALERTS SHOW ON MY DASHBOARD (EYESIGHT OFF, ABS NEEDS TO BE CHECKED, VEHICLE DYNAMICS CONTROL SYSTEM NEEDS TO BE CHECKED, HILL START ASSIST SYSTEM NEEDS TO BE CHECKED). SOMETIMES WHEN I START MY CAR AND I'M ABOUT TO CHANGE TO DRIVE, IT WON'T LET ME SWITCH OUT OF PARK. I'VE ALSO NOTICED THAT WHEN THE ALERTS GO OFF, MY BRAKE LIGHTS DON'T ALWAYS ILLUMINATE. THIS BEGAN HAPPENING IN OCTOBER 2018. I WAS THEN IN AN ACCIDENT AND AFTER MY CAR WAS REPAIRED, THE PROBLEM APPEARED TO BE FIXED UNTIL THE LIGHTS BEGAN TO ILLUMINATE AGAIN AT THE BEGINNING OF MARCH 2019. YOU CAN SEE THE WARNING LIGHTS THAT HAVE ILLUMINATED IN THE ATTACHMENTS.
SIRIUS RADIO WILL NOT LIST ALL CHANNELS AVAILABLE CAUSING USER TO HAVE TO MANUALLY TUNE RADIO, WHICH IS A SAFETY HAZARD. DEALER UNABLE TO FIX AFTER SIX MONTHS. HAVE BEEN ADVISED NOT A WIDE PROBLEM BUT DEALER IS SEEING A FEW OTHER FORESTERS WITH THIS PROBLEM, BUT NO FIX.
COULDN'T START CAR FOUND OUT IT WAS BECAUSE MY BRAKE LIGHTS WERE NOT WORKING HAD TO HAVE REPLACE AT MY OWN EXPENSE. NOW I CANT ALWAYS GET MY KEY OUR OF THE IGNITION. ALSO MY TIRE PRESSURES DON'T STAY UP. I HAVE HAD TO INFLATE THEM ABOUT 3 TIME IN AS MANY MONTHS.
ON SEMI-SLICK PATCHES OF ROAD, THE 2016 FORESTER DRIVETRAIN WREAKS HAVOC ON THE CONTROL SYSTEMS AND STEERING CAUSING THE VEHICLE TO VIOLENTLY BREAK RIGHT OR LEFT REQUIRING HARD STEERING TO STEER FORWARD. PASSENGERS SUFFER MOTION SICKNESS; IT IS THAT BAD. WHILE OTHER TRAFFIC (E.G., SEMI-TRUCKS, GRAVEL HAULERS, 20+ FOOT TRAILED VEHICLES) CAN PASS THE FORESTER WITH NO PROBLEM AT MUCH HIGHER SPEEDS, THE 2016 FORESTER CANNOT BE DRIVEN OVER 40MPH OR SEVER LOSS OF CONTROL (E.G., EXPRESSWAY); MUCH LIKE LUG NUTS LOOSE ON ONE OR MORE WHEELS. THE 2016 FORESTER IS A DEATH TRAP EVEN AT 40MPH BECAUSE UNKNOWN WHEN IT WILL JUST BREAK TO RIGHT OR LEFT. PUT NEW TIRES ON; SAME PROBLEM (FACTORY SPEC ALIGNMENT OKAY). TOOK TO DEALER, AND REAR WHEELS WERE ADJUSTED WITH IRREGULAR ALIGNMENT TO TRY TO KEEP VEHICLE FROM TRACKING IN A FASHION TO TRY TO PREVENT THE PROBLEM. A LITTLE BETTER WITH IRREGULAR ALIGNMENT BUT NOW 5% TO 10% LOSS MPG AND GREATER TIRE WEAR. I STILL DO NOT TRUST THE VEHICLE. JUST A TERRIBLE RIDE. EVEN ON DRY ROADS, I THOUGHT IT WAS THE WIND; BUT NO WIND; JUST DANGEROUS AND UNACCEPTABLE ENGINEERING BETWEEN STEERING-DRIVETRAIN-WHEELS-VEHICLE SYSTEMS. I HAVE PAID OVER $700 ON THIS PROBLEM PLUS LOSS OF MPG. LOOKING TO TRADE IN BUT I AM NOT COMFORTABLE PASSING ALONG A DEATH TRAP TO SOMEONE ELSE; SO I AM STUCK WITH A $33,000 PIECE OF JUNK.
BRAKE PEDAL GOES TO FLOOR WHEN STOPPING WITH MAXIMUM LOAD WHEN STOPPING ON STREET OR HIGHWAY.
WHILE VEHICLE WAS IN MOTION ON CITY STREETS AND HIGHWAYS THE REAR-END SHIFTS TO THE LEFT WHEN DRIVING OVER A BUMP (DRY OR WET PAVEMENT). IT ALSO SHIFTS TO THE LEFT WHEN DRIVING ON ICE. I KNOW CARS PERFORM POORLY ON ICE, BUT I'VE HAD MANY DRIVING CAREERS AND THIS PROBLEM IS UNIQUE AND NOT NORMAL FOR ANY CAR. ALSO IT HYDROPLANES EASILY. THE REAR TIRES (ESPECIALLY THE RIGHT REAR TIRE) WEAR UNNATURALLY. I HAVE TO REPLACE TIRES APPROXIMATELY EVERY 18000 MILES. THIS IS A MANUAL TRANSMISSION AND I RARELY HIT THE BRAKES. I DON'T ACCELERATE AGGRESSIVELY AND NEVER SLAM ON THE BRAKES. I USUALLY GET 60000+ MILES FROM MY TIRES. THE FRONT TIRES BY COMPARISON LAST 5-10 TIMES LONGER THAN THE REAR TIRES BASED ON THE AMOUNT OF TREAD WEAR AS COMPARED TO THE REAR TIRES OVER THE SAME AMOUNT OF MILES AS I DO ROTATE THEM REGULARLY. THIS CAR MAKES ME FEEL UNSAFE ON ICE AT ANY SPEED AND IS A LITTLE BIT HAIR RAISING JUST ON WET PAVEMENT. WHY IT WOULD SHIFT TO THE LEFT ON THE SMALLEST OF BUMPS AND EVEN ON DRY PAVEMENT (WORSE ON WET PAVEMENT) IS BEYOND ME. RECENTLY THE CONTROL ARMS AND TIE RODS HAD TO BE REPLACED AT 102K MILES. AFTER THAT REPAIR THE CHECK ENGINE LIGHT CAME ON AND AIR SENSORS HAD TO BE REPLACED. THIS CAR SEEMS LIKE A LEMON TO ME. I BOUGHT THIS NEW CAR FIGURING I WOULDN'T HAVE ISSUES I'VE HAD WITH USED CARS. I ENTERED A DATE OF 2016 WHEN THIS HAPPENED SINCE IT HAS BEEN HAPPENING SINCE I BOUGHT THIS CAR ALTHOUGH IT HAPPENS EVERY TIME I'M ON ICE.
TL* THE CONTACT OWNED A 2016 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE HYDROPLANED, STRUCK A WALL, AND WAS STRUCK BY THREE OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED FACE AND MINOR CONTUSIONS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
TODAY MARKS THE THIRD TIME WE ARE TAKING THIS VEHICLE TO THE DEALER BECAUSE THE ENGINE STALLS WHILE DRIVING WHEN ACCELERATING.
I HAVE HAD VERY SIMILAR ISSUES TO THE GENTLEMAN WHOSE NHTSA # IS 11161972. ON THREE OCCASIONS WHEN I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MILES AN HOUR AND USUALLY GOING UP AND INCLINE, MY ENGINE WOULD SPUTTER AND THE CAR WOULD DIE. ALL THREE TIMES MY CAR SCREEN SHOWED THAT I HAD BETWEEN 60 AND 80 MILES LEFT IN MY TANK AND MY FUEL GAUGE WHICH SHOW TWO CLICKS TO THE RIGHT OF EMPTY. THE FIRST TIME I THOUGHT IT COULD BE DUE TO THE FACT THAT I NEEDED GAS IN MY CAR . AT THAT POINT I CONTACTED AAA AND THEY BROUGHT ME 2 GALLONS OF GAS TO GET ME TO THE NEXT EXIT TO SO THAT I CAN FILL MY TANK. THE SECOND TIME I HAD MOVED OVER TO THE EMERGENCY LANE AS MY CAR WAS DYING. I HAD WAITED ABOUT 10 MINUTES WHILE I WAS WAITING ON AAA AGAIN TO SHOW UP WHEN I DECIDED TO START MY CAR AND THE ENGINE STARTED. I WAS LITERALLY 2/10 OF A MILE FROM THE GAS STATION SO I HEADED IN THAT DIRECTION TO FILL MY TANK. THE THIRD TIME AS I WAS INCLINING ON A HILL IN THE FAST LANE, THE ENGINE SUDDENLY DIED AS I WAS DRIVING ABOUT 70 MILES AN HOUR. FORTUNATELY I THOUGHT FAST AND HIT THE EMERGENCY FLASHERS AS I HAD A SEMI RIGHT BEHIND MY CAR. THIS TIME I MOVED OVER INTO THE LEFT SIDE EMERGENCY LANE AND WAITED ABOUT 10 MINUTES AND MY CAR STARTED AGAIN. THIS SEEMS TO ALWAYS HAPPEN WHEN THE CAR IS SHOWING BETWEEN 60 AND 90 MILES OF GAS LEFT IN MY TANK AND ALWAYS WITH TWO CLICKS ON THE FULL GAGE. I AM NOT SURE AS TO WHY THIS IS HAPPENING AND HAVE TAKEN IT TO MY SUBARU DEALERSHIP AND THEY ARE UNAWARE OF ANY PROB
2 SEPARATE INCIDENTS OF COMPLETE ENGINE POWER LOSS WHILE ON HIGHWAY AT CRUISING SPEEDS. BOTH IN INCIDENTS OCCURRED WITH LOW FUEL ABOUT 1/8TH TANK (2-3 GALLONS) VERIFIED BASED ON AMOUNT REFILLED TO FULL. FUEL GAUGE WAS READING 2 BARS (1/8) AND LOW FUEL LIGHT ON BUT SHOWING 70 MILES OF FUEL REMAINING. BOTH INCIDENTS OCCURRED AT HIGHWAY SPEEDS GOING UP VERY SLIGHT INCLINE. SUDDEN NON-RESPONSE OF ACCELERATOR PEDAL AND SUBSEQUENT DECELERATION AS CAR WAS DRIVEN TO SHOULDER. ENGINE SHIFT DOWN COMPLETELY ON ITS OWN WHILE ON SIDE OF ROAD. IN FIRST INCIDENT ON INTERSTATE 78W IN PA, THE CAR COULD NOT BE IMMEDIATELY RESTARTED UNTIL AFTER APPROXIMATELY 40 MINUTES AFTER TOW TRUCK ARRIVED. THE CAR WAS TOWED TO LOCAL SUBARU DEALER AND INSPECTED BUT NO ROOT CAUSE FOUND OR REPORTED. THE CAR WAS OPERATED FOR ANOTHER ~20,000 MILES UNTIL SECOND EVENT ON NJ GARDEN STATE PARKWAY SOUTH WHERE ENGINE LOST ALL POWER AND THE CAR WAS COASTED TO THE SHOULDER. AFTER ABOUT 5-10 MINUTES THE CAR WAS RESTARTED AND DRIVEN TO NEAREST GAS STATION AND FILLED UP, REQUIRING 14.1 GALLONS. THIS EVENT OCCURRED ON NOV 28TH, 2018. AS OF THIS WRITING, THIS SECOND EVENT HAS NOT YET BEEN COMMUNICATED TO SUBARU YET WAS POSTED BY ME ON AN ONLINE FORUM IN RESPONSE TO OTHER USERS REPORTING SIMILAR ENGINE ISSUES AT HIGHWAY SPEED WITH SIMILAR LOW FUEL CONDITIONS IN ORDER TO EFFECTIVELY TROUBLESHOOT THE ISSUE. I AM REPORTING THE ISSUE HERE BECAUSE IT SEEMS MY INCIDENTS ARE NOT UNIQUE AND PRESENT SERIOUS SAFETY HAZARDS DUE TO SUDDE
BLUETOOTH EQUIPPED SIRIUS RADIO DOES NOT WORK PROPERLY, CAUSING THE OPERATOR TO HAVE TO TUNE THE RADIO MANUALLY, DISTRACTING THE DRIVER FROM CAREFUL OPERATION. SEVERAL ATTEMPTS BY THE SUBARU DEALER TO CORRECT HAVE BEEN UNSUCCESSFUL. THE VEHICLE WAS PURCHASED BECAUSE OF SUBARU'S CLAIM TO SELL SAFE VEHICLES!
SRS MESSAGE AND WARNING LIGHT COMING ON. MESSAGE SRS SYSTEM NEEDS TO BE CHECKED. MADE AN APPOINTMENT WITH MY LOCAL SUBARU DEALER I EXPLAINED THE ISSUES SHOWED THEM THREE PICTURES OF THE WARNING AND INDICATORS WHEN THE ISSUE OCCURS. WAS TOLD THAT THEIR WAS NOTHING WRONG. NO ACTIVE CODES FOUND. UNABLE TO HAVE SOMEONE IN THE PASSENGERS SEAT IN CASE THE AIR BAG DOES NOT DEPLOY. CONTACTED SUBARU HAVE NOT RESPONDED. THE WARING AND INDICATOR LIGHT COMES ON WHEN SOMEONE IS SETTING IN THE PASSENGERS SEAT, WITH NO ONE IN THE SEAT AND WITH NO ONE IN THE CAR IN PARK WITH ENGINE IDLING. THE VEHICLE COULD BE MOVING OR PARKED IDLING AND THE WARNING AND INDICATOR LIGHT WILL COME ON.
THE OCCUPANT DETECTION SENSOR FOR THE FRONT PASSENGER SEAT DOES NOT WORK PROPERLY. IT WILL OCCASIONALLY SET A WARNING WHILE THE VEHICLE IS IN MOTION, SAYING THAT THE AIR BAG SYSTEM NEEDS TO BE CHECKED OUT, BUT THEN YOU CAN TURN THE VEHICLE OFF AND BACK ON AND THE WARNING DISAPPEARS. THE 'CURE' IS TO REPLACE THE ENTIRE FRONT PASSENGER SEAT ASSEMBLY! THE FOLLOWING TEXT FROM ANOTHER COMPLAINT PERFECTLY DESCRIBES MY SITUATION: "SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF."
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. PERIODICALLY, WHEN STARTING THE VEHICLE, THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT WOULD HAVE TO JIGGLE THE HEADLIGHT ASSEMBLIES IN ORDER TO GET THEM TO OPERATE. THE CONTACT MENTIONED THAT THE HEADLIGHTS HAVE BEEN REPLACED THREE TIMES WITHIN TWO YEARS AND WERE INADEQUATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
PASSENGER DETECTION SYSTEM TO TURN ON AIRBAG HAS BEEN INTERMITTENT SINCE SHORTLY AFTER PURCHASING. WILL TURN OFF PASSENGER AIR BAG WITH AN ADULT PRESENT IN THE SEAT, OR NOT TURN IT ON INITIALLY. NOW IT IS ALMOST ALWAYS OFF AT SOME POINT IN A DRIVING EXPERIENCE. SEVERAL ATTEMPTS TO GET IT CHECKED OUT WERE MADE BUT REQUIRED TOO LONG AND NO LOANER WAS AVAILABLE. AFTER GETTING A SECOND CAR, IT WAS TAKEN TO THE DEALER WHERE IT WAS PURCHASED BE TESTED OCTOBER 2, 2018 AND PARTS WERE ORDERED. WHEN I TRIED TO FIND WHEN THE PART MAY COME IN AFTER ABOUT 2 WEEKS, NO INFORMATION WAS AVAILABLE. THE SYSTEM ACKNOWLEDGES THE PRESENCE OF A PASSENGER BECAUSE IT GIVES A WARNING ON THE DISPLAY THAT IT NEEDS SERVICE BUT IT LEAVES AIRBAG OFF ANYWAY. I BELIEVE IT HAS BEEN TOO LONG WAITING FOR PARTS FOR A SAFETY SYSTEM PROBLEM. THIS HAS OBVIOUSLY BEEN A KNOWN ISSUE FOR SEVERAL MODEL YEARS ACCORDING TO COMPLAINTS TO NHTSA AND ON SUBARU OWNER'S FORUMS.
I HAVE AN ISSUE WHERE THE ENGINE WILL FLUTTER IN IDLE AND WILL ALMOST SKIP AS IF IT'S NOT GETTING ANY GAS. THE FLUTTER CAUSES THE CAR TO SHAKE, IT HAS EVEN CAUSED THE CAR TO STALL. WHEN IT STALLED I HAD STARTED THE CAR, PUT IT IN DRIVE, TAPPED THE GAS AND THE ENGINE CUT OUT AND SHUT OFF. I BROUGHT THE ISSUE TO THE DEALERSHIP, AND THEY CLAIMED NOTHING WAS WRONG AND THEY COULDNT FIND ANY PROBLEMS.
MY VEHICLE ALARM SYSTEM CAME ON UNEXPECTEDLY TOWARD THE END OF A DAY-LONG DRIVE, WITH THE ENGINE LIGHT, HILL ASSIST, EYESIGHT, AND OTHER DASH WARNING LIGHTS ALL ILLUMINATED. THE PROBLEM DISABLED THE EYESIGHT SYSTEM, WHICH IS A SAFETY ISSUE IN CLEAR WEATHER WHEN A DRIVER EXPECTS IT TO WORK. THE REMAINDER OF THE DRIVE WAS UNNERVING, LATE ON A THURSDAY NIGHT, ON A HIGHWAY IN THE MIDDLE OF NOWHERE, WHEN NOTHING WAS OPEN. TURNS OUT THIS PROBLEM IS ALL OVER THE INTERNET. IT DESERVES A RECALL!
THIS USED VEHICLE WAS PURCHASED FROM A DEALER AS A "GREAT BUY", WITH 74589 MILES ON MAY 23, 2018. LESS THAN ONE WEEK LATER, BELLS AND DINGS BEGAN SOUNDING WHILE DRIVING, LIGHT INDICATORS INDICATED THAT THE SRS SYSTEM NEEDED TO BE CHECKED; THAT THE PASSENGER AIRBAG WAS NOT ON SOMETIMES, OTHER TIMES IT WAS..INTERMITTENT. CAR IN MOTION BOTH ON CITY STREETS AND ON HIGHWAY. NO RECALLS WERE REPORTED AT THAT TIME, AND I NEVER KNEW WHILE DRIVING WHETHER EITHER SIDE SEATBELTS WERE ENGAGED WHEN I KNEW THEY WERE, NOR WHETHER AIRBAGS WERE VIABLE. DANGEROUS FOR DRIVER AND FOR PASSENGER. INDEPENDENT DEALER AND SERVICE DEPARTMENTS WERE PERPLEXED, DEALERSHIPS HAD NO AVAILABLE PARTS.....HERE IT IS, OCT. 2, 2018, OVER 4 MONTHS LATER, AND NO PARTS AVAILABLE TO DEALERS OR AUTHORIZED REPAIR COMPANIES TO COMPLY WITH SAFETY REGULATIONS. THIS VEHICLE IS UNSAFE; SUBARU NEEDS TO PROVIDE PARTS AT NO EXPENSE TO THIS CUSTOMER TO ASSURE SAFETY. AND, THEY NEED TO ISSUE A RECALL OR FACE POTENTIAL LAWSUITS.... ## VIN PASSED ## SUBARU FORESTER 2016 ##
2016 SUBARU FORESTER XT WITH 57000 MILES. THE CEL CAME ON DURING A 5 MINUTE DRIVE AND STARTED TO STALL. AFTER STOPPING AND STARTING THE CAR, THE ENGINE CONTINUOUSLY SPUTTERED. CEL CAME ON, STABILITY CONTROL DISABLED, TRACTION CONTROL DISABLED, CRUISE CONTROL DISABLED. TO KEEP THE CAR FROM DYING, DRIVER HAD TO REV ENGINE. DRIVER TOOK IT TO THE DEALERSHIP BECAUSE THE CAR WAS UNSAFE TO DRIVE (STALLED IN THE MIDDLE OF INTERSECTIONS). CEL WAS RESET AFTER DEALERSHIP CHANGED THE O2 SENSOR. CAR RAN FINE FOR 50 MILES. CEL CAME ON, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL WERE ALL DISABLED. CAR WOULD SKID ON WET SURFACES. CAR WOULD STALL. CAR WOULD LAG ON THE THROTTLE RESPONSE AND THEN ACCELERATE AT A VERY HIGH-RATE, RESULTING IN NEAR MISS ACCIDENTS. RETURNED TO THE DEALERSHIP. BRAKE-LIGHT SENSOR WAS REPLACED FIRST AND CEL RESET. ISSUE APPEARED IMMEDIATELY AFTERWORDS AND ALL FUEL INJECTORS HAD TO REPLACED. DROVE CAR FROM DEALERSHIP AND 1 DAY LATER, SAME PROBLEM APPEARED. DEALERSHIP REPLACED EGR VALVE. DID NOT RESOLVE THE PROBLEM. AS OF AUGUST 20, 2018, THE CAR IS UNDRIVEABLE AND WITH THE DEALERSHIP UNDERGOING DIAGNOSTICS. ALL INCIDENTS OCCURRED WHILE THE VEHICLE WAS IN MOTION DRIVING ON BOTH A HIGHWAY, CITY STREET, AND MAKING TURNS. THE FAULT HAS NOT BEEN SUCCESSFULLY IDENTIFIED BUT ALL ATTEMPTS AT RESOLUTION HAVE BEEN ON THE FUEL, THROTTLE, AND EXHAUST SYSTEMS.
I COPIED THIS MESSAGE FROM ANOTHER COMPLAINT WHICH EXPLAINS EXACTLY WHAT I AM TRYING TO COMPLAINT. SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT. THIS LINK TO SUBARU'S WEBSITE EXPLAINS HOW THEIR AIRBAG SENSOR WORKS HTTP://WWW.STANLEYSUBARU.COM/BLOG/2012/AUGUST/6/HOW-DOES-THE-OCCUPANT-DETECTION-SYSTEM-ODS-WORK-IN-MY-SUBARU.HTM
WATER IS ENTERING THE INTERIOR OF THE CAR FROM UNDERNEATH THE DASHBOARD NEAR THE GLOVE COMPARTMENT. THE CARPET IS STARTING TO SMELL OF MILDEW. I AM AFRAID OF THE REACTION WITH THE ELECTRICAL COMPONENTS AND WATER. I NOTIFIED MY DEALERSHIP AND AWAITING A RESPONSE. MEANWHILE, I TAKING MY CAR TO BE SERVICED.
ON FIVE DIFFERENT OCCURRENCES WHILE THE CRUISE CONTROL WAS ON AND WE WERE DRIVING AT AROUND 70 MILES AN HOUR ON AN INTERSTATE, OUR CAR WOULD ELECTRONICALLY PUT ITSELF IN NEUTRAL, THE AUTOMATIC GEAR SHIFTER WOULD PHYSICALLY REMAIN IN DRIVE, THE RPM'S WOULD GO UP TO ABOUT 5500 RPMS, BECAUSE THE CAR WAS SLOWING DOWN AND THE CRUISE CONTROL WAS ON. WE WOULD PULL OVER TO THE SIDE OF THE INTERSTATE AND THE ENGINE WILL SHUT OFF AFTER ABOUT 30 SECONDS. THREE OF THE FIVE TIMES, THE CAR WOULD START AFTER SITTING FOR ABOUT 15 MINUTES. THE THIRD TIME THE BATTERY DIED AFTER TRYING TO START IT A FEW TIMES WHILE IT WAS COLD OUT. THE FIFTH TIME THE CAR LEFT US STRANDED ON THE INTERSTATE FOR TWO HOURS WHILE WE WAITED FOR A TOW TRUCK. WE HAVE NOTIFIED SUBARU EVERY TIME THAT THE CAR WOULD DO THIS. ON THE THIRD TIME IT HAPPENED, SUBARU HAD US REMOVE THE REMOTE STARTER WE HAD PURCHASED AND INSTALLED AT BEST BUY. AFTER HAVING BEST BUY REMOVE THE REMOTE STARTED, I INSTALLED A DASHCAM BEHIND THE DRIVER TO RECORD THE DRIVER, DASHBOARD AND THE SHIFTER BECAUSE SUBARU COULD NOT FIND ANY EVIDENCE OF THIS ISSUE HAPPENING. THE FOURTH AND FIFTH TIME HAPPENED WHILE WE WERE ON A FAMILY VACATION OUT OF STATE. THE CAR WAS LEFT AT A DEALERSHIP OUT OF STATE AND FOUR WEEKS AFTER THE INCIDENT THEY DETERMINED IT WAS A FAULTY FUEL PUMP. I WAS TOLD ON THE PHONE THAT THEY WERE UNABLE TO TEST IF THE FUEL PUMP THEY REMOVED WAS IN FACT FAULTY. SUBARU TOLD ME THEY HAD A TECHNICIAN DRIVE IT FOR 500 MILES AND THEY DIDN'T EXPE
SAFETY CONCERN REGARDING MANUAL TRANSMISSION COMING OUT OF GEAR WHILE ENGINE BRAKING.THIS HAS HAPPENED ON FLAT ROADS AND WHILE DESCENDING HILLS, AND WHILE IN FIRST OR SECONDS GEAR. ISSUE EASILY DUPLICATED WHEN IN FIRST GEAR AT LOW SPEED (BETWEEN 1,500 AND 3,000 RPM) GOING DOWNHILL WITH FOOT OFF GAS PEDAL. AS THE VEHICLE DESCENDS THE HILL, THE GEAR LEVER BEGINS MOVING AND EVENTUALLY POPS INTO NEUTRAL. ISSUE WAS REPORTED TO DEALERSHIP AT APPROXIMATELY 10,000 MILES, BUT THEY WERE UNABLE TO REPRODUCE. DURING REGULAR MAINTENANCE AT 30,000 MILES, THE ISSUE WAS BROUGHT UP AGAIN. WENT FOR A DRIVE WITH THE MASTER TECHNICIAN AND DUPLICATED THE PROBLEM MULTIPLE TIMES. DEALERSHIP INSPECTED SHIFT CABLES, BUSHINGS ON CABLES, CABLE ADJUSTMENT, ENGINE MOUNTS AND TRANSMISSION MOUNTS AND DEEMED THEM ALL IN GOOD CONDITION. DEALERSHIP CONTACTED SUBARU TECHNICAL SERVICES WHICH STATED THAT THE VEHICLE COMING OUT OF GEAR IS THE CAR "OPERATING AS DESIGNED" AND THAT IT IS "NORMAL CONDITION FOR CABLE SHIFTED SPLIT CASE 6-SPEED TRANSMISSION". DEALERSHIP ALSO VERIFIED THAT THE ISSUE OCCURS ON ANOTHER VEHICLE WITH THE SAME TRANSMISSION AND SHIFTER. NO REPAIR OR FURTHER INVESTIGATION WAS ADVISED.
ABS WARNING LIGHTS COMES ON THEN AFTER I TURN OFF THE CAR IT DISAPPEARS. BOTHE TIME IT HAPPENED I WAS STOPPED THEN WHILE ACCELERATING THE WARNING LIGHTS CAME ON. THE FIRST TIME I WAS PARKED THEN WHEN I BACKED UP LIGHTS CAME ON. THE SECOND TIME I WAS AT A STOP LIGHT WITH A SLIGHT INCLINE WHEN I STARTED THE LIGHTS CAME ON. THEN FOLLOWING TIME AFTER THE LIGHTS WERE OFF , I WOULD RESTART CAR AND THE LIGHTS CAME ON WHILE DRIVING
SUBARU IS KNOWINGLY BUILDING ITS CARS WITH FAULTY PASSENGER SIDE AIR BAG SENSORS WHICH WILL RANDOMLY TURN OFF THE AIR BAG WHILE THE PASSENGER SEAT IS OCCUPIED UNDER NORMAL LIFE DRIVING CONDITIONS. IT IS IN THE 2016 AND 2017 OWNERS MANUAL THAT IF THERE IS A CELL PHONE OR ELECTRICAL DEVICE IN THE FRONT AREA OF THE CAR THEN THE AIR BAG SENSORS COULD MALFUNCTION. IT ALSO STATES THAT IF YOUR PASSENGER IS WEARING A JACKET OR SWEATER THIS COULD CAUSE THE SENSORS TO TURN THE LIFE SAVING AIR BAG OFF. MY 17 TEENAGER HAD NO ELECTRONICS BUT A SWEATER ON AND IT SHUT OFF AIR BAG WHILE TRAVELING ON HIGHWAY. HOW IS THIS LEGAL TO KNOWINGLY SELL A CAR WITH FAULTY SAFETY EQUIPMENT . ATTACHED IS THE PAGES FROM THE 2016 SUBARU FORESTER OWNERS MANUAL.
I DROVE FROM NJ TO ME (BOUGHT IN 2017). I NOTICED DIFFICULTY WHEN TRYING TO ACCELERATE/PASS CARS FROM THE LEFT LANE. I THOUGHT NOTHING OF IT. AFTER 5 HRS I GOT OFF THE HIGHWAY & MADE A RIGHT ONTO A MAIN ST WHEN I HEARD A LOUD NOISE, FELT IT PULL BACK & MY WHEELS LOCK UP. I THOUGHT I HIT SOMETHING OR GOT A FLAT & WAS RIDING ON MY RIMS. FROM THE RIGHT LANE I MOVED ONTO THE SHOULDER-IT JERKED ROUGHLY BUT REMAINED STUCK. I WALKED AROUND IT & NOTICED NOTHING WRONG ON THE OUTSIDE. I WAITED 2.5 HRS FOR A TOW TRUCK TO TAKE ME 6 MINS AWAY TO OUR HOTEL. I CALLED A FEW LOCAL REPAIR SHOPS. NONE COULD SEE ME FOR A WEEK SO MY PLAN WAS TO BRING IT TO THE HOTEL. THE TOW TRUCK DRIVER SAID MY CALIPER WAS STICKING & RECOMMENDED I HAVE IT TOWED TO SUBARU SINCE NO ONE WOULD BE ABLE TO SERVICE IT AT THE HOTEL. SUBARU CALLED/SAID SOMEONE PULLED MY REAR DIFFERENTIAL PLUG & IT WOULD NEED TO BE REPLACED WITH POSSIBLE TRANSMISSION DAMAGE. THEY BLAMED THE OIL CHANGE GUY, SAYING HE MADE AN ERROR (THE DIFFERENTIAL WAS NEAR THE OIL DRAIN PLUG) & THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE DIFF THEY MEANT WAS THE FRONT DIFF-THEY ARE CLOSE. THERE ARE 2 DIFFS & THE REAR DIFF IS WHERE MY ISSUE WAS-10 FT AWAY FROM OIL DRAIN. I'VE ONLY HAD OIL/BRAKE PAD CHANGES & NEITHER HAD A REASON TO TOUCH ANY DIFF. THAT WORK IS RECOMMENDED BETWEEN 30-50K MILES & I HAD 31K. I DROVE A RENTAL TO NJ WHILE MY CAR WAITS IN NH. I TALKED TO CORPORATE/SERVICE ALL WEEK BUT THEY WON'T LISTEN TO ME EVEN THOUGH I MAKE A VALID POINT. T
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE AND A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WAS EXTENSIVE DAMAGE TO THE BUMPER. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP AND THEN TO SUBARU OF ENGLEWOOD (135 SOUTH DEAN STREET, ENGLEWOOD, NJ 07631, (201) 816-6000). THE DEALER STATED THAT THEY COULD NOT FIND ANY FAILURES. THE CONTACT RESEARCHED AND LEARNED OF MANY SIMILAR OCCURRENCES, WHICH WERE DUE TO ELECTRICAL FAILURES. THE MANUFACTURER STATED THAT THERE WAS AN EVENT DATA RECORDER THAT THE DEALERS DID NOT HAVE AND THEY WERE INVESTIGATING THE MATTER. THE MANUFACTURER FURTHER STATED THAT THEY WOULD CALL THE CONTACT IF THEY DECIDE TO SEND THE EQUIPMENT TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE VEHICLE HAS HAD TO INCIDENTS OF SUDDEN ACCELERATION THAT CAUSED THE VEHICLE TO CRASH INTO OTHER VEHICLES CAUSING DAMAGE.*JS
I WAS DRIVING DOWN A HIGHWAY GOING UP A BRIDGE OVER THE MISSISSIPPI RIVER AT ABOUT 65MPH WHEN A BUNCH OF LIGHTS CAME ON AND MY ENGINE COMPLETELY STOPPED. I COULD NOT ACCELERATE AT ALL AND I HAD TO SWITCH FROM THE LEFT-HAND LANE TO THE RIGHT -HAND LANE TO GET ONTO THE SHOULDER. THIS WAS AN EXTREMELY UNSAFE CONDITION.MY CAR SPEED AND WENT TO 65 MPH TO ABOUT 0 MPH IN THE MATTER OF A MINUTE. I DO YOU SEE THAT MANY PEOPLE ON THE INTERNET HAVE COMPLAINED ABOUT THE SAME TYPE OF INCIDENT HAPPENING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY SUBARU.MY CHECK ENGINE LIGHT CAME ON MY EMISSIONS CONTROL LIGHT CAME ON IN MY TRACTION CONTROL LIGHT CAME ON. LUCKILY I WAS ABLE TO SAFELY GET TO THE SHOULDER WHILE 65 MPH CARS WERE ZOOMING PAST ME. I WAS ABLE TO RESTART MY CAR AND MAKE IT TO THE DEALERSHIP. HOPEFULLY THEY WILL BE ABLE TO COME UP WITH A RESOLUTION FOR THE ISSUE THAT I AM SEEING. UNFORTUNATELY IT SEEMS LIKE A LOT OF FOLKS ON THE INTERNET ARE HAVING SIMILAR ISSUES AND THEY ARE NOT BEING ADDRESSED.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A FENCE ON OCTOBER 24, 2017. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. ON JULY 18, 2018, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO A SECURITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 20,000.
UNINTENDED ACCELERATION, CAUSING 2 ACCIDENTS. I WAS ATTEMPTING TO PARK & I WAS ROLLING TO A STOP WHEN THE ACCELERATION OCCURRED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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