Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
VEHICLE FEELS AS THOUGH IT IS ABOUT TO STALL. THIS OCCURS SPORADICALLY WHEN STOPPING OR WHEN UNDER ACCELERATION ON THE FREEWAY. I HAVE TAKEN THE VEHICLE INTO TWO SEPARATE DEALERSHIPS, NEITHER COULD DIAGNOSE A PROBLEM. HOWEVER ONE DID SUGGEST IT MAY BE A PCV VALVE. THIS APPEARS QUITE SIMILAR TO THE RECENT RECALL (19V856) WHICH DOES NOT INCLUDE THIS MODEL YEAR.
MY CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN STARTED FOR ONE DAY. THE BATTERY WOULD NOT START THE CAR, I HAD TO CALL FOR A JUMP. I WAITED APPROXIMATELY ONE HOUR FOR SOMEONE TO COME THROUGH SUBARU ROAD SIDE ASSIST. THE BATTERY WAS RELATIVELY NEW, AS THE ORIGINAL WAS REPLACED 1/2019. WE TOOK IT TO THE DEALER AND THEY TESTED THE BATTERY AND ALTERNATOR, WHICH WERE FINE. THEY RECHARGED THE BATTERY. I PAID FOR THE BATTERY INSPECTION.
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
WINDSHIELD RANDOMLY CRACKED
NOTICED A CRACK IN MY FRONT WINDSHIELD ONE MORNING WHEN I GOT IN MY CAR AND BY THE END OF THE DAY THE CRACK HAD MOVED INTO MY LINE OF VISION AND WOULD HAVE IMPAIRED MY DRIVING, IF I WOULD HAVE NOT FIXED IMMEDIATELY I HAD IT IMMEDIATELY FIXED BY SAFELIGHT, WHICH COST $452.03
FOR THE PAST MONTH, MY PASSENGER AIRBAG LIGHT WILL INDICATE IT IS "OFF" INTERMITTENTLY WHEN A PASSENGER IS SITTING IN THE SEAT, AND THE CAR'S IGNITION IS TURNED ON AND DRIVING. I BROUGHT MY SUBARU TO THE DEALER TO HAVE IT LOOKED AT AND THEY QUOTED ME A PRICE OF OVER $1,500 IN REPAIRS DUE TO THE NEED TO REPLACE THE SEAT. THE TECHNICIAN TOLD ME NOT TO WORRY ABOUT IT UNLESS THE LIGHT IS ON CONTINUOUSLY. AT THAT POINT, HE SAID TO CONTACT THE SUBARU CORPORATION AS THIS IS A SAFETY ISSUE AND TO FILE A CLAIM. AS OF YESTERDAY (10/26/19) MY PASSENGER AIRBAG LIGHT IS "OFF"CONTINUOUSLY WITH A PASSENGER RIDING IN THE SEAT. THE RED AIRBAG ICON IS LIT UP WHEN THE CAR'S IGNITION IS TURNED ON AND WHILE DRIVING. ON THE DASHBOARD IT INDICATES THAT MY PASSENGER AIRBAG IS "OFF". I HAVE RECEIVED AN EMAIL FROM STARLINK STATING TO TAKE IT TO A SUBARU RETAILER TO HAVE IT CHECKED AS SOON AS POSSIBLE. SINCE I HAVE ALREADY DONE THIS, I WILL BE CONTACTING SUBARU TOMORROW. AFTER RESEARCHING, I SAW THAT THERE WAS AN INVESTIGATION OPEN TO THIS PROBLEM AND WANTED TO ADD MY NAME TO THIS LIST.
HAVING TROUBLE GETTING KEY OUT OF IGNITION. WHEN VEHICLE IS PLACED IN "PARK", I CANNOT TURN THE KEY ALL THE WAY TO THE "LOCK" POSITION SO IT CAN BE REMOVED. INSTEAD, THE KEY WILL STOP AT THE "ACC" POSITION, WHICH PREVENTS ME FROM TURNING THE CAR COMPLETELY OFF. EVEN WITH CONTINUALLY MOVING THE GEAR SHIFT BACK TO "NEUTRAL" THEN INTO "PARK", AS WELL AS TURNING THE KEY TO "ON" AND BACK, IT CAN TAKE SEVERAL MINUTES FOR THE KEY TO RECEIVE THE SIGNAL THAT ALLOWS ME TO TURN IT TO "LOCK" SO I CAN REMOVE IT FROM THE IGNITION SWITCH. THIS STARTED ABOUT 2 WEEKS AGO, AND NOW HAPPENS MOST TIMES WHEN I PARK THE VEHICLE.
UNABLE TO REMOVE KEY FROM IGNITION AFTER CAR IS TURNED OFF. REQUIRES SEVERAL ATTEMPTS OF JIGGLING THE TRANSMISSION SHIFTER TO FINALLY FREE THE KEY. VEHICLE IS OFF AND NOT MOVING WHEN THIS OCCURS. A QUICK BIT OF RESEARCH INDICATES THAT THIS IS PROBLEM IS OCCURRING ON ALL SUBARU MODELS NOT JUST THE FORESTER. SUBARU SERVICE BULLETIN 16-112-18R ADDRESSES THIS ISSUE. ONLY 40K MILES MY VEHICLE, OUT OF WARRANTY REPAIR IS OVER 500 DOLLARS. I DON'T SEE HOW THIS IS NOT A RECALL IF IT HAPPENING ON ALL SUBARU MODELS, AN OBVIOUS DEFECT HERE.
I TURNED MY VEHICLE ON IN THE MORNING AND A RED 'I' APPEARED AND A WARNING THAT SRS AIRBAG SYSTEM NEEDED TO BE CHECKED. THE PANEL ON THE DASHBOARD HAS AN AIRBAG LIGHT BLINKING. THE PASSENGER AIRBAG LIGHT CONTINUES TO SAY 'OFF' DESPITE THERE BEING WEIGHT IN THE SEAT. THERE HAS BEEN NO DAMAGE TO THE SEAT INCLUDING MOISTURE OR ANYTHING TO DAMAGE THE SEAT. HAPPENED COMPLETELY AT RANDOM.
WHILE MY VEHICLE WAS STATIONARY TO PERFORM BRAKE PAD MAINTENANCE, I NOTICED THAT THE SPRING ON THE REAR LEFT SHOCK WAS BROKEN AT THE BOTTOM. VEHICLE HAS 42660 MILES ON IT.
ON OCTOBER 2ND 2019 I WAS TRAVELING ON THE EXPRESS WAY AT HIGHWAY SPEEDS WHEN I WAS INVOLVED IN AN ACCIDENT. DAMAGES TO MY CAR WERE SO BAD THAT THE CLAIMS DEPARTMENT DEEMED IT AS A TOTAL LOSS. THE FRONT OF MY CAR WAS COMPLETELY SMASHED IN. NEITHER OF MY AIRBAGS DEPLOYED. I ALWAYS THOUGHT THAT SUBARUS WERE SUPPOSED TO BE SAFE SO THIS IS VERY DISAPPOINTING. I'M NOT SURE WHERE TO GO FROM HERE ABOUT THIS BUT IT IS SCARY THAT THIS HAPPENED.*DT*JB
WHEN I START THE CAR, THIS INDICATOR TURNS ON: SRS AIRBAG SYSTEM NEEDS TO BE CHECKED PASSENGER AIRBAG REMAINS "OFF" EVEN PERSON SITS ON THE PASSENGER SEAT. THIS HAPPENS WHEN CAR IS STOPPED OR MOVING WHILE THE CAR IS STARTED.
AIRBAG WARNING LIGHT REGISTERS OFF WHEN PASSENGER IN SEAT. SUBARU DEALER FOUND CODES B1650, OCCUPANT DETECTION, AND CODE B1760, SENSOR MAT ABNORMAL. DETERMINED THAT SEAT BOTTOM WITH SENSOR NEEDED TO BE REPLACED. 10/2/19 QUOTE TO REPLACE AIRBAG WAS $1168.00. IS THIS ISSUE COVERED UNDER RECALL?
THE FRONT PASSENGER AIR BAG TURNS OFF WHILE A 130 LBS. PASSENGER IS RIDING IN THAT SEAT. ADJUSTING THE SEAT FORWARD OR BACKWARD WHILE TRAVELING TURNS THE SENSOR BACK ON (INDICATING THE PASSENGER AIR BAG IS ON), BUT AS OF TODAY, 4-5 MINUTES LATER IT WOULD TURN OFF AGAIN...OCCURING 5 TIMES IN 35 MINUTES. I FEAR THAT IF WE ARE INVOLVED IN AN ACCIDENT, THE AIRBAG TO PROTECT MY WIFE AS A PASSENGER MAY FAIL TO DEPLOY.
FRONT SEAT AIRBAG SENSOR LIGHT CAME ON AND WON'T GO OFF. CODE SAYS THAT THE SEAT SENSOR IS NOT WORKING AND AIRBAG STAYS OFF. MOVING, STATIONARY AND CODE WILL NOT RESET
CVT CODES P0700 AND P2764 CAME ON. THE DEALERSHIP SAID THAT IT NEEDS A WHOLE NEW TRANSMISSION AS FIXING JUST THE TORQUE CONVERTER WILL NOT FIX THE ISSUE. ALL WARNING LIGHTS CAME ON AND NONE OF THE SAFETY FEATURES WILL WORK. THE CAR WAS DOING THIS FROM A STARTING POINT AND STAYED ON NO MATTER SPEED. SEEMS TO BE A KNOWN ISSUE WITH CVT...$7,731.00 TO REPLACE
PASSANGER AIRBAG IS OFF NO MATTER IF SOMEONE IS SITTING IN THE SEAT AND WILL NOT TURN BACK ON. THIS HAPPENS IF IT IS SITTING STILL OR MOVING SO NOT SAFE FOR PASSANGERS
PASSENGER AIR BAG DASH BOARD WARNING LIGHT READS "PASSENGER AIR BAG OFF" REGARDLESS OF A PASSENGER BEING IN THE SEAT OR NOT. THIS OCCURS WHILE THE CAR IS BEING DRIVEN. THE AIRBAG SYSTEM SHUTS OFF WITHOUT CAUSE.
UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK AND THE CAR IS STATIONARY. PER TSP 16 112 18R THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. WE OWN 2 IDENTICAL CARS PURCHASED THE SAME DAY. BOTH HAVE STARTED TO EXPERIENCE THIS EVERY DAY SINCE WE HIT 30,000 MILES. WE PURCHASED IN APRIL 2016, SO WARRANTY NO LONGER COVERS. THERE ARE HUNDREDS (MAYBE THOUSANDS) OF POSTINGS ON MANY FORUMS INDICATING THE SAME ISSUE. THIS HAS RESULTED IN US HAVING TO LEAVE THE KEY IN THE CAR WHEN WE PARK SOMEWHERE. IT TAKES AROUND 3-4 MINUTES TO START AND RESTART THE CAR AND MOVE IT BACK AND FORTH IN ORDER TO RELEASE THE KEY. THIS IS NOT THE SITUATION THAT OCCURS WHEN YOU JUST NEED TO TURN THE STEERING WHEEL.
UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. PER TSP 16 112 18R THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. WE OWN 2 IDENTICAL CARS PURCHASED THE SAME DAY. BOTH HAVE STARTED TO EXPERIENCE THIS EVERY DAY SINCE WE HIT 30,000 MILES. WE PURCHASED IN APRIL 2016, SO WARRANTY NO LONGER COVERS. THERE ARE HUNDREDS (MAYBE THOUSANDS) OF POSTINGS ON MANY FORUMS INDICATING THE SAME ISSUE. THIS HAS RESULTED IN US HAVING TO LEAVE THE KEY IN THE CAR WHEN WE PARK SOMEWHERE. IT TAKES ROUND 3-4 MINUTES TO START AND RESTART THE CAR AND MOVE IT BACK AND FORTH IN ORDER TO RELEASE THE KEY. THIS IS NOT THE SITUATION THAT OCCURS WHEN YOU JUST NEED TO TURN THE STEERING WHEEL.
THE HORN STOPPED WORKING. I WAS TOLD IF WAS THE ELECTRONIC / ELECTRICAL "CLOCK SPRING MECHANISM?" IN THE STEERING WHEEL. IT IS A SAFETY ISSUE AND JUST AILED AFTER THE WARRANTY EXPIRED.
WHILE DRIVING ON STRAIGHT ROAD WITH NO VEHICLES ANYWHERE AROUND OR ANY ROAD DEBRIS HEARD WHAT SOUNDED LIKE WINDSHIELD GLASS IMPACT. SAW NO DAMAGE. NO CRACK APPEARED. 4 HOURS LATER HAD 12 INCH CRACK FROM BOTTOM LEFT BASE OF WINDSHIELD. THERE WAS NO IMPACT AS NO OTHER VEHICLE WAS AROUND ME WHEN THIS OCCURRED. WEATHER WAS A SUNNY 75 AT THE TIME. BAD GLASS? VEHICLE HAS EYESIGHT. IN MOTION AT 50 MPH, GOING STRAIGHT ON COUNTRY 2 LANE ROAD. BEGINNING OF FRACTURE IS TOO LOW TO HAVE BEEN AN IMPACT.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE NEXT TIME THE VEHICLE WAS STARTED, THE INDICATOR DID NOT APPEAR. WHEN THE INDICATOR ILLUMINATED AGAIN, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED THE CONTACT TAKE THE VEHICLE TO A DEALER BECAUSE THE DEFECT MAY BE INCLUDED IN A RECALL. THE CONTACT TOOK THE VEHICLE TO #1 COCHRAN SUBARU OF BUTLER COUNTY (340 NEW CASTLE RD, BUTLER, PA 16001, 888-230-0231) WHERE IT WAS DIAGNOSED THAT A SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BY LETTER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,767. *DT CONSUMER STATED NO EDITS EXCEPT TO SAY SUBARU REIMBURSED ME THE ENTIRE AMT I PAID FOR THE REPAIRS AT #1 COCKRAN IN BUTLER. VIN NUMBER ######## 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR*JB
TOOK SUBURU IN FOR 30,000 MILE CHECK A COUPLE OF MONTHS AGO. TOLD DEALERSHIP THAT THE PASSENGER AIRBAG WAS INACTIVATED (CAUTION LIGHT ON) WHILE MY WIFE SAT IN THE SEAT. DEALER SAID "IT PROBABLY GOT WET". I TOLD DEALER REP WE ALWAYS GARAGE OUR CARS AND WE HAVEN'T SPILLED ANYTHING ON THE SEAT. THEY TOLD US IT WOULD COST OVER $1000 TO FIX IT. AS WE LEFT THEY SAID THE CAUTION LIGHT WENT OUT, BUT IT WAS ON AGAIN BEFORE WE GOT HOME (ABOUT 40 MILES). AT THIS TIME THE CAUTION LIGHT STAYS ON ALMOST CONTINUALLY. SEEMS LIKE A SAFETY/RECALL ISSUE TO ME.
AIRBAG SENSOR FOR FRONT PASSENGER SEAT IS DEFECTIVE. SRS WARNING LIGHT REMAINS ON MOST OF THE TIME THAT THE CAR IS RUNNING. LIGHTS INDICATE AIRBAG IS OFF EVEN WITH PASSENGER IN SEAT. DEALER HAS CHECKED COMPUTER; TOLD ME THAT I MAY HAVE CAUSED DAMAGE TO THE SENSOR, USUALLY WITH WATER. SEAT HAS NEVER BEEN WET NOR HAVE WE DONE ANYTHING THAT COULD DAMAGE THE SENSOR. GOOGLE SEARCH BRINGS UP NUMEROUS CASES OF SAME ISSUE, INDICATING A POSSIBLE WIDESPREAD PROBLEM. I AM ADVOCATING FOR A RECALL TO REPAIR THIS DEFECT.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHEN THE VEHICLE WAS STARTED, THE SRS INDICATOR ILLUMINATED. THE CONTACT CALLED FLATIRONS SUBARU AT 877-464-2714 LOCATED AT 5995 ARAPAHOE AVE, BOULDER, CO 80303) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE CHECKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *DT *DT THE CONSUMER STATED SUBARU FOUND THE OCCUPANT CLASSIFICATION SYSTEM MALFUNCTION CODE AND WILL BE REPAIRED BY SUBARU, BUT THE CONSUMER DOES NOT HAVE THE VEHICLE BACK. *TR
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO REPLACE ALL FOUR BRAKE ROTORS. THE VEHICLE WAS TAKEN TO #1 COCHRAN SUBARU BUTLER COUNTY (4520 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 245-4580), BUT COULD NOT BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE ONLY HAS 13888 MILES ON IT WHILE REPLACING ALL 4 BRAKE ROTORS (YES ALL 4 DUE TO WARPAGE AND DISHING) FOUND LEFT REAR COIL SPRING BUSTED REPLACED MYSELF DUE TO HOLIDAY WEEKEND AND DON'T HAVE TIME TO GET VEHICLE TOWED BECAUSE WE NEED CAR FOR WORK
I WAS PARKING THE CAR IN A CVS PARKING LOT ON SUNRISE BLVD FT. LAUDERDALE. I MADE A RIGHT TURN INTO THE LOT AND ANOTHER RIGHT TURN INTO THE SPACE ON THE RIGHT. IT WAS A LARGE SPACE AND THE ROW OF PARKING SLOTS ON THE RIGHT SIDE WAS COMPLETELY EMPTY SO I WENT TO DRIVE THE CAR INTO ONE OF THOSE. I MADE THE TURN INTO THE SPACE, DRIVING VERY SLOWLY, WHEN THE CAR SUDDENLY MADE A LOUD NOISE AND SHOT FORWARD. I HAD DONE NOTHING TO CAUSE THIS. THE CAR RAN OVER THE CURB AND INTO A CLUSTER OF SHRUBBERY - ABOUT 7 FEET WIDE. THE CAR CAME TO A STOP INSIDE THE SHRUBBERY BUT THE ENGINE WAS STILL GOING. IT WAS THE SHRUBBERY THAT STOPPED THE CAR. 08/ I WAS NOT INJURED AT ALL. I TRIED TO BACK UP THE CAR BUT IT WOULD NOT BACK UP. ANOTHER DRIVER WHO SAW THE INCIDENT CAME OVER TO SEE IF I WAS OKAY AND HELPED ME OUT OF THE PASSENGER SIDE OF THE VEHICLE SINCE THE DRIVER'S SIDE WAS JAMMED UP AGAINST THE SHRUBBERY. HE COULD NOT BACK UP THE CAR EITHER AND INSTEAD DRIVE THE CAR FORWARD THROUGH THE SHRUBS AND CAME AROUND BACK INTO THE PARKING LOT. WE CALLED AAA AND I WAITED FOR THEM.
INTERMITTENT DASH LIGHT SAYING THE PASSENGER SEAT BELT AND AIR BAG IS TURNED OFF WITH PASSENGER IN THE SEAT AND WHEN CAR IS BEING DRIVEN. COMES ON IN CITY AND HIGHWAY DRIVING BOTH..
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT A RED WARNING INDICATOR ICON FLASHED INTERMITTENTLY INSIDE THE VEHICLE. THE CONTACT DROVE TO SUBARU OF ROCHESTER (4840 MAINE AVE SE, ROCHESTER, MINNESOTA 55904, (507) 285-4777) AND WAS INFORMED THAT THE OCCUPANT DETECTION SYSTEM SENSOR FAILED. THE CONTACT WAS PROVIDED A COST ESTIMATE FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
THE AIRBAG SENSOR IS NOT FUNCTIONING PROPERLY. THE AIRBAG WILL TURN OFF EVEN WHEN A PASSENGER IS SITTING IN THE SEAT. I AM WORRIED ABOUT THE SAFETY OF THE VEHICLE. I AM TRIED TO CONTACT MY SERVICE DEPARTMENT MULTIPLE TIMES IN THE PAST FEW DAYS WITH NO CALL BACK.
I PURCHASED THIS VEHICLE EARLY 2016, CURRENTLY UNDER 40K MILES. THE SIDE PASSENGER AIRBAG WARNING SUDDENLY CAME ON STATING THE SRS SYSTEM NEEDS CHECKED. THE WARNING COMES AND DISAPPEARS SPORADICALLY. I TRIED WIGGLING AND TIGHTENING THE CONNECTION UNDERNEATH THE SEAT AND THE LIGHT WAS GONE FOR OVER A MONTH BUT IT CAME BACK AGAIN.
MY CAR IS SLOWING DOWN DRASTICALLY WHILE MY FOOT IS ON THE GAS AND RPM IS INCREASING. I SUSPECT THAT THE CVT IS SLIPPING AND CAUSING THE CAR TO ENGINE BRAKE. THIS IS THE REASON SUBARU EXTENDED THE CVT WARRANTY, BUT THEY HAVE REFUSED TO REPLACE MY TRANSMISSION BECAUSE THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THERE NEEDS TO BE A RECALL ON THESE CVTS.
MY VEHICLE ALL OF A SUDDEN BEGAN GIVING ME A PASSENGER SIDE AIRBAG CENSOR ERROR. NO ACCIDENTS OCCURRED IT JUST OUT OF THE BLUE APPEARED. I HAD TO TAKE MY FORESTER TO THE SUBARU DEALERSHIP TO BE SERVICED WHERE THEY CONFIRMED THAT THERE WAS A PROBLEM WITH THE PASSENGER AIR BAG.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE AIR BAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRUNSWICK SUBARU (2992 CENTER RD, BRUNSWICK, OH 44212, (330) 273-3300) WHERE IT WAS DIAGNOSED THAT THE BOTTOM SEAT SENSOR NEEDED TO BE REPLACED. THE REPAIR WOULD COST $1,200. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.
TAKATA RECALL- WHEN DRIVING THE PASSENGER SEATBELT LIGHT SWITCHES OFF EVEN WHEN THE SEAT IS OCCUPIED. I CANNOT LET ANYONE OCCUPY THE SEAT BECAUSE I FEEL IT IS NOT SAFE.
THE PASSENGER SIDE AIRBAG DOES NOT FUNCTION. THE SENSOR CANNOT TELL WHEN A PASSENGER IS PRESENT. THIS BEGAN HAPPENING INTERMITTENTLY, SHORTLY AFTER I PURCHASED THE VEHICLE NEW. IN THE PAST MONTH, THE AIRBAGS HAVE NOT BEEN ON AT ALL.
FRONT PASSENGER AIR BAG SENSORS ERRATICALLY REPORT A MALFUNCTION AND SUGGEST AN INSPECTION. THIS HAS HAPPENED BOTH WHEN VEHICLE IS IN MOTION AS WELL AS STATIONARY. IT HAS HAPPENED BOTH WITH AND WITHOUT A FRONT SEAT OCCUPANT. I CALLED SUBARU AMERICA AND BROUGHT THE CAR INTO NAPLETON SUBARU ARLINGTON HEIGHTS, IL ON JULY 24, 2019. ON THAT DATE I COULD NOT RECREATE THE ERROR MESSAGES. NAPLETON INSPECTED AND TOLD ME SYSTEM NEEDED A RESET WHICH THEY DID FREE OF CHARGE. SINCE THERE WAS NO ERROR MESSAGE EITHER IMMEDIATELY BEFORE OR AFTER THE VISIT, I HAD NO WAY OF KNOWING WHETHER RESET WAS EFFECTIVE. THE NEXT DAY THE ERROR MESSAGE WAS BACK. PICTURES ATTACHED AS WELL AS RECEIPT FROM NAPLETON DESCRIBING WORK PERFORMED. *TT CONSUMER STATED VEHICLE WAS TAKEN INTO THE DEALER TWICE AND IS CURRENTLY WORKING PROPERLY, BUT CANNOT DETERMINE WHETHER THE AIR BAG ERROR MESSAGE HAS BEEN FALSELY ACTIVATED. OR IF THERE IS A REAL MALFUNCTION.*JB
ODS / AIR BAG LIGHT GOES ON AND OFF. DOESN'T MATTER IF SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. SERVICE DEPARTMENT SAYS WE DAMAGED THE SENSOR FOR THE PASSENGER SEAT. PART IS IN FOR REPAIR AND WE'RE TRYING TO SCHEDULE A TIME TO GET BACK INTO THE DEALER TO HAVE THE DO THE REPAIR AT OUR COST.
WHEN IN MOTION, THE OCCUPANCY DETECTOR SENSOR LIGHT INTERMITTENTLY ILLUMINATES EVEN WHEN THERE IS NO PASSENGER IN THE SEAT. THIS IS CURRENTLY HAPPENING IN MY 2016 FORESTER AND ALSO HAPPENED IN MY 2014 FORESTER.
THERE WERE 5 MAJOR ISSUES WITH MY VEHICLE THAT I WANT INVESTIGATED. I WAS DRIVING STRAIGHT NB ON US-101 IN THE #1 LANE OF TRAFFIC, GOING APPROXIMATELY 75 MPH, WHEN FOR NO EXPLAINABLE REASON, THE REAR TIRES OF MY 2016 SUBARU FORESTER BEGAN TO SKID ME ACROSS THE #2 LANE OF TRAFFIC. I WILL NOTE THAT IT HAD JUST STOPPED SPRINKLING AND THE ROAD WAS DAMP. ISSUE 1: DURING MY SKID, THE SKID CONTROL FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND A REASON I PURCHASED THIS VEHICLE). I HAD TO FIGHT THE SKID ON MY OWN. ISSUE 2: THE ROLL OVER FEATURE NEVER ENGAGED (WHICH IS A MARKETED FEATURE AND ANOTHER REASON I PURCHASED THIS VEHICLE). AFTER FIGHTING TO PREVENT MY VEHICLE FROM ROLLING OVER AND SKIDDING OUT OF CONTROL, I ULTIMATELY CRASH ON THE SHOULDER OF THE FREEWAY, HITTING A LIGHT POST. ISSUE 3: UPON HITTING THE LIGHT POST, MY SEAT BELT FLEW OFF. (BOTH MY HANDS WERE ON THE WHEEL AT THE TIME AND THERE WERE NO LOOSE OBJECTS IN THE AREA. UNLESS THIS IS SOME "FEATURE" IT IS EXTREMELY DANGEROUS FOR THE SEAT BELT TO DISENGAGE AUTOMATICALLY.) ISSUE 4: THE CRASH NOTIFICATION FEATURE, THAT I PAID EXTRA FOR, DID NOT DO IT'S JOB. EVEN WITH MY CELL PHONE LINKED TO THE VEHICLE, THE CRASH NOTIFICATION NEVER CALLED 9-1-1 ON MY BEHALF. I IMMEDIATELY CALLED 9-1-1 TO NOTIFY CHP OF MY ACCIDENT BECAUSE I WAS FEARFUL OF ANOTHER VEHICLE ALSO SPINNING OUT OF CONTROL AND HITTING ME. CHP TOOK A REPORT. ** ISSUE 5 **: THE AIR BAGS NEVER DEPLOYED. NONE OF THE AIR BAGS DEPLOYED. MY CAR WAS DEEMED TOTALED
IN EARLY MAY 2019, THE VEHICLE STARTED GIVING AIRBAG WARNINGS AND DISABLING THE FRONT PASSENGER AIRBAG WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. I REPORTED THE PROBLEM TO MY SUBARU DEALER'S SERVICE DEPARTMENT WHEN I TOOK IT IN FOR ROUTINE SERVICE A COUPLE WEEKS LATER. IT TOOK A MONTH TO GET AN APPOINTMENT TO HAVE THE WARNING DIAGNOSED. FINALLY THEY DID THE ANALYSIS AND TOLD ME THE PASSENGER SEAT SENSOR HAD FAILED, AND CLAIMED IT WAS BECAUSE THE SEAT GOT WET (IT DIDN'T). AFTER I COMPLAINED TO MANAGEMENT THEY COMP'D THE REPAIR AND REPLACED THE FRONT PASSENGER SEAT CUSHION AT THE END OF JUNE. THE PROBLEM HASN'T RECURRED.
SENSOR IN THE PASSENGER SEAT WENT BAD UNDER NORMAL USE AND SUBARU DOES NOT WANT TO COVER EXPENSE TO REPLACE, AND THIS SENSOR LETS DRIVER KNOW IF AIRBAG IS ENGAGED (ON) OR NOT.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE DID NOT RESTART AND ROADSIDE ASSISTANCE WAS CALLED; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. FUEL WAS ADDED TO THE VEHICLE AND IT WAS ABLE TO RESTART. THE FUEL GAUGE DISPLAYED 70 MILES BEFORE EMPTY. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER SUBARU (1703 W COLLEGE AVE, STATE COLLEGE, PA 16801) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
KEY STUCK IN IGNITION CARMUST BE LEFT UNLOCKED WITH KEY IN IT WHEN PARKED - THIS CREATES A SAFETY PROBLEM BECAUSE CAR CAN BE STOLEN OR INTRUDER CAN COME INTO CAR. DEALER ACKNOWLEDGED IT IS A KNOWN PROBLEM AND HAD A REVISED PART 35122FJ033 TO FIX THE PROBLEM. DESPITE BEING A KNOWN DESIGN DEFECT WITH SAFETY IMPLICATIONS THERE IS NO RECALL AND THE CONSUMER MUST PAY THE $400 FOR THE REPAIR.
SUBARU IS AWARE OF FAULTY COMPONENTS IN THEIR AC COMPRESSOR/CLUTCH ASSEMBLY BUT REFUSE TO ISSUE A RECALL. THE COMPONENTS FALL APART AFTER A CERTAIN TIME. THEY ISSUED A TSB TO THEIR DEALERS AND TECHNICIANS ABOUT THE ISSUE BUT NEVER NOTIFIED ME ABOUT THE ISSUE WHEN THE TICKET WAS CREATED ONLY 4 MONTHS AFTER PURCHASING MY VEHICLE.
THE CAR HAS HAD INTERMITTENT SRS ERRORS STARTING SHORTLY AFTER BUYING THE CAR IN SUMMER OF 2016. WE HAVE HAD IT CHECKED OUT AND NOTHING WAS EVER FOUND. THERE DOES NOT APPEAR TO BE ANY CONSISTANCY AS TO WHEN THE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" MESSAGE APPEARS. SOMETIMES WEEKS GO BY WITH NO ERRORS. SOMETIMES IT WILL GO ON AND NOT APPEAR THE NEXT TIME THE CAR IS STARTED. MY CONCERN IS THE SRS AIRBAG SYSTEM IS NOT FUNCTION WHEN NEEDED. I AM LISTING THE MOST RECENT DATE THIS HAS HAPPENED BELOW BUT AS STATED IT HAS BEEN INTERMITTENT FOR YEARS.
INTERMITTENT IGNITION ISSUE WILL NOT ALWAYS RELEASE KEY WHEN AUTO IS TURNED OFF. THE POSITION OF THE STEERING WHEEL SEEMS TO AFFECT IT.DOES NOT ALLOW ROTATION TO THE RELEASE KEY POSITION.SOMETIMES I HAVE TO TURN AUTO BACK ON, BACK OUT, AND PULL IN WITH WHEELS AND STEERING WHEEL IN PERFECT STRAIGHT ALIGNMENT, WHICH SEEMS TO ALLOW ME TO TURN KEY TO RELEASE KEY POSITION.
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING AND REMAINED ILLUMINATED. HASSETT SUBARU (3520 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE BOTTOM OF THE FRONT PASSENGER SEAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT INCLUDED IN ANY AIR BAG RECALL; HOWEVER, THE MANUFACTURER ISSUED FOUR TECHNICAL SERVICE BULLETINS FOR THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *BF
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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