2020 Subaru Ascent complaints

BATTERY DRAIN. PARKED CAR WILL NOT START EVEN THOUGH THE BATTERY IS LESS THAN ONE YEAR OLD. IT APPEARS THE OEM BATTERY IS UNDERSIZED OR THERE ARE ELECTRICAL BATTERY DRAINS WHEN PARKED. SECOND TIME IN TWO WEEKS THAT CAR WILL NOT START.

PURCHASED CAR IN NOVEMBER 2019, FRONT WINDSHIELD CRACKED 2/21/2020 FOR NO APPARENT REASON ON THE UPPER SIDE NEAR THE REAR VIEW MIRROR. IT WAS REPLACED AND NOW IT HAS CRACKED AGAIN FOR NO REASON, ON THE LOWER CORNER OF THE PASSENGER SIDE.

BATTERY DIED AFTER THREE MONTHS. CHARGED THEN DIED COMPLETELY. TOWED TO DEALER FOR NEW BATTERY. HAD NOTHING TO DO WITH RAIL GATE

HAD ONLY 5800 MILES AND COST CELL PHONE WORKSHEET COME THROUGH SPEAKER THEN COULDN'T OPEN TAILGATE. NEXT DAY BATTERY WAS DEAD AFTER GETTING ON CAR AND DASH LIGHTS FLASHED LIKE A XMAS TREE.

1600 MILES AND CAR WILL NOT START, BATTERY KEEPS DRAINING/DIEING AND RADIO STOPPED WORKING.

I PURCHASED MY 2020 SUBARU ASCENT LIMITED IN OCTOBER OF 2019 AND HAVE EXPERIENCED SEVERAL DISCHARGES OF MY BATTERY FROM THE LIFTGATE BEING OPEN THROUGHOUT THE NIGHT, POSSIBLY FROM POCKET-ACTIVATION OF MY KEY FOB. LUCKILY FOR ME, THIS PROBLEM HAS OCCURRED ONLY IN MY GARAGE, THUS FAR. I HAVE SEEN IN SEVERAL FORUMS RELATED TO SUBARU OUTBACKS AND ASCENTS THAT THIS APPEARS TO BE A COMMON PROBLEM AND NOBODY, INCLUDING ME, SEEMS TO HAVE GOTTEN ANY SATISFACTORY ANSWERS FROM ANY OF THE SUBARU REPRESENTATIVES.

THIS IS A BRAND NEW CAR. THE BATTERY DRAINS OVERNIGHT WHEN THE CAR IS PARKED. THE KEY FOB IS MIN 30FEET AWAY FROM THE CAR. THE BATTERY HAS DRAINED THREE TIMES IN THE PAST 7 MONTHS AND RENDERS THE CAR USELESS WHEN YOU NEED IT. I HAVE MADE SURE THAT THE LIGHTS ARE OFF AND NOTHING IS LEFT SWITCHED ON AND STILL THE BATTERY DRAINS. THERE ARE SEVERAL SIMILAR COMPLAINTS FROM 2020 SUBARU ASCENT OWNERS AND IT WOULD BE GREAT IF YOU CAN INVESTIGATE THIS ISSUE FUTHER.

CAR WOULD NOT START, WAS DEAD, IT WAS IN THE GARAGE, AND THERE WAS NO WAY TO PUT IT INTO NEUTRAL TO ROLL IT OUT. HAD TO CALL ROADSIDE ASSISTANCE. THEY JUMPED THE CAR AFTER GETTING IT OUT OF THE GARAGE AND WAS ABLE TO TAKE IT TO THE DEALERSHIP

WE WERE DRIVING ON I5 NORTH WHEN I NOTICED A CRACK IN THE WINDSHIELD. WITHIN 30 MINUTES IT SPREAD TO A CRACK LARGER THAN A DOLLAR BILL. I NOW HAVE TO REPLACE THE ENTIRE WINDSHIELD. THIS IS A BRAND NEW 2020 CAR THAT I PURCHASED IN NOVEMBER 2019. PRIOR TO THIS VEHICLE, I OWNED A SUBARU WHICH ALSO GOT A RANDOM CRACK IN THE WINDSHIELD WHILE DRIVING ON THE FREEWAY NO LARGE TRUCKS KICKING UP GRAVEL/ROCKS AROUND. .

2 EPISODES OF DISABLED 2020 SUBARU ASCENT TOURING IN 4 MONTHS AFTER PURCHASING IT NEW. CURRENTLY ONLY HAS 3600 MILES ON IT. 1. CAR WOULD NOT START FROM STATIONARY POSITION BECAUSE BOTH MY ELECTRONIC KEY FOBS WERE IN THE CAR AT THE SAME TIME. TOWED TO DEALER. THEY FOUND MY 'MISSING' KEY FOB. 2. BATTERY DIED WHILE STATIONARY, WAITING AT VET 25 MIN., LISTENING TO RADIO WHILE CAR WAS OTHERWISE 'OFF'. ONLY IT DID NOT DIE A CLEAN DEATH BUT CONTINUED A ZOMBIE EXISTENCE: A/C CAME ON AND OFF AT FULL SPEED, ARBITRARILY; ACTUALLY COULD NOT SHUT DOWN THE CAR KEPT ACTING ELECTRICALLY CRAZY WITH VARIOUS LIGHTS ON DASH COMING ON AND OFF; 3. COULD WORK THE POWER WINDOWS WHILE THE BATTERY WAS 'DEAD' , WINDOWS WOULD GO DOWN BUT ONLY CAME PARTWAY BACK UP; FOR SOME 40 MINUTES WE HEARD A BEEP IN A MORSE CODE SORT OF IRREGULAR MANNER FROM INTERIOR REAR ASPECT OF CAR; DASH WOULD CLICK FROM TIME ARBITRARILY, SOUNDED LIKE THE CLICK HEARD DURING CRUISE CONTROL WHEN APPROACHING A VEHICLE AHEAD, THE 'ADAPTABLE' FEATURE, OR PERHAPS THE CLICK HEARD WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM LIGHTS. I DON'T FEEL I CAN RELY ON THIS CAR NOT DYING. VERY UPSET, AND VERY DISAPPOINTING.

TURNED CAR OFF AND ELECTRIC COOLING FAN CONTINUED TO RUN. DIDNT THINK MUCH OFF IT, MAYBE COOL DOWN PHASE. NEXT TIME WENT TO START CAR, BATTERY DEAD. WHEN CHARGING ON RAPID CHARGER, WHEN VOLTS GOT HIGH ENOUGH FAN RAN AGAIN. THEN WAS ABLE TO START. CHARGED BATTERY. SAT FOR FEW DAYS AND DEAD AGAIN. TECHNICIAN AT SUBARU SAYS BATTERY IS CHARGED AND FINE AFTER MY WIFE DROVE 2 HOURS TO NEAREST DEALERSHIP TO INSPECT, AFTER JUMPING IT TO GO GET WARRANTY COVERED BATTERY. INTENT SEARCH SHOWS OTHERS HAVING ISSUES WITH BATTERIES. ABOUT HAD IT WITH SUBARU AND THE ISSUES. 35K FOR A "RELIABLE " CAR.I COULD UNDERSTAND IF THIS WAS ONE OFF BUT IT'S NOT.

WHILE DRIVING DOWN THE ROAD ON A TRIP, MY 2020 ASCENT SUDDENLY LOST ALL AUDIO FROM THE INFOTAINMENT AND GPS SYSTEM. THEN AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY WAS COMPLETELY DEAD. NO SYSTEMS WERE LEFT ON AT THE TIME THE VEHICLE WAS PARKED, SO THE CAUSE OF THE DEAD BATTERY AND THE LOSS OF AUDIO IS A MYSTERY.

ENGINE SHUT OFF WHILE DRIVING 50-55 MPH. MESSAGE "KEYLESS INGNITION SYSTEM DISABLED" . COULD NOT RESTART. POWER STEERING AND BRAKES WORKED, NO LOSS OF LIGHTS OR RADIO. COULD NOT TURN OFF COMPLETELY. RESTARTED AFTER 1/2 HOUR. DROVE 300 YARDS AND ENGINE SHUT OFF AGAIN, SAME MESSAGE. AFTER AN HOUR CAR WAS TOWED, BUT RESTARTED. DEALER COULD FIND NO PROBLEMS. MILEAGE, 4,500. CAR 6 MONTHS OLD. NO RECURRENCE AFTER 3 WEEKS AND ANOTHER 500 MILES. INCIDENT OCCURRED OPPOSITE A CELL TOWER.

THE TAILGATE WAS LEFT OPEN FOR APPROX 45 AND THE BATTERY DRAINED TO THE POINT WE COULD NO LONGER START THE VEHICLE. THIS HAPPENED THREE TIMES OVER THE LAST TWO MONTHS.

THE AUDIO FOR ALL FUNCTIONS AND RADIO STOPPED WORKING. IT WAS WORKING, PARKED IT FOR 1.5 HOURS IN GARAGE, STARTED VEHICLE AND NO AUDIO. STOPPED AND RESTARTED THE CAR STILL NO AUDIO. FOLLOWED MANUFACTURER'S INSTRUCTIONS TO RESET THE AUDIO/NAVIGATION SYSTEM AND STILL NO AUDIO. LET IT SIT OVERNIGHT AND IT STILL DOESN'T HAVE ANY AUDIO. TRYING TO GET AN APPOINTMENT AT THE DEALERSHIP.

THE BATTERY DIED WHEN MY ASCENT KEPT BEEPING 3 TIMES AFTER I CLOSED THE TRUNK WITH THE REMOTE. IT BEEPS 3 TIMES EVERY 20 SECONDS IN AN HOUR. THE BATTERY DIED

AFTER DRIVING CAR, PARKED TO GO INTO A STORE. WHEN I RETURNED BATTERY WAS COMPLETELY DEAD. NO PREVIOUS PROBLEMS WITH BATTERY. CAR HAS ABOUT 3,400 MILES ON IT. NOTHING HAS BEEN LEFT ON FOR EXTENDED PERIODS WITH ENGINE OFF. BEEPING COMING FROM REAR AREA BY LIFT GATE. CALLED ROADSIDE ASSISTANCE. THEY CHARGED BATTERY AND I DROPPED CAR OFF AT CAR DEALERSHIP FOR REPAIRS. I HAVE SEEN OTHER ASCENT OWNERS HAVING SAME ISSUES. THETE ARE CLASS ACTION SUITS FOR THIS ISSUE. VEHICLE WAS PARKED WITH ENGINE OFF WHEN THIS HAPPENED.

TWO TIMES THE WINDSHIELD HAS CRACKED TO THE POINT OF NEEDING TO BE REPLACED. THE FIRST TIME THE MOMENT OF IMPACT WAS NOT OBSERVED, JUST THE LARGE CRACK ACROSS HALF THE WINDSHIELD. THE SECOND TIME A SMALL ROCK HIT THE WINDSHIELD AND WITHIN ONE HOUR THE CRACK HAD SPREAD FAR ENOUGH THAT THE WINDSHIELD WILL NEED TO BE REPLACED. WE HAVE OWNED THIS CAR (BOUGHT BRAND NEW) FOR 5 MONTHS AND THIS WILL BE THE THIRD WINDSHIELD ON THIS CAR.

ON THE PASSENGER SIDE OF MY CAR, THERE IS A LARGE CRACK THAT HAS APPEARED FROM NO WHERE. NOTHING HIT THE WINDOW OR DID WE SEE ANY DAMAGE OTHER THAN A CRACK APPEARING ONE DAY.

BATTERY HAS UNEXPECTEDLY REPEATEDLY DRAINED LEAVING UNABLE TO START. DEALERSHIP REPLACED THE BATTERY, AND PROBLEM STILL OCCURS.

BATTERY KEEPS GOING DEAD. I HAVE ENSURED NOTHING IS LEFT ON AND IT KEEPS HAPPENING. I ONLY HAVE 1866 MILES ON THE CAR.

BATTERY HAS DIED TWICE WITHIN THE FIRST 12,000 MILES WITHOUT WARNING.

TWICE MY 2020 SUBARU ASCENT'S BATTERY HAS BEEN DEAD. IT HAS BEEN DRIVEN EVERY DAY FOR AT LEAST 20-30 MINUTES. NOTHING WAS LEFT ON, OR OPEN. THERE IS OBVIOUSLY AN ELECRICAL ISSUE DRAINING THE BATTERY.

MY 2020 SUBARU ASCENT HAS HAD A DEAD BATTERY ON MORE THAN 3 TIMES, JUST IN THE LAST 2 MONTHS. WHEN I WENT TO THE DEALER ON 2 DIFFERENT OCCASIONS, THEY TOLD ME THAT MY BATTERY WAS FINE AND THAT IF YOU LEAVE THE DOME LIGHTS, OR RADIO ON WHILE THE CAR IS STOPPED, THE BATTERY WILL GO DEAD, EVEN THOUGH MY CAR IS LESS THAN A YEAR OLD AND HAS JUST 12000 MILES. THE FIRST TIME THEY SAID IF THE LIGHTS ARE LEFT ON AUTO, THAT WILL DRAIN THE BATTERY. THEY ALSO TOLD ME TODAY WHEN I TOOK IT TO THE DEALER,THAT THIS HAPPENS ALL THE TIME WITH THE ASCENT.

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL CRACKING NOISE DETECTED AND THE FRONT WINDSHIELD CRACKED WITHOUT WARNING OR IMPACT ON THE DRIVER'S SIDE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 3,100.

LEMON LAW IN ACTION. I TOOK MY CAR TO CAPITAL SUBARU OF GREENSBORO AUGUST 2ND WITH A COMPLAINT OF CLICKING COMING FROM THE DASH. IT HAPPENS WHEN THE AC IS ON AND YOU ACCELERATE. THEY WERE ABLE TO DUPLICATE THE NOISE BUT DIDNT KNOW HOW TO FIX IT. THEY KEPT MY CAR FOR 2 WEEKS AND STILL DO NOT KNOW WHAT THE PROBLEM IS. THE RESPONSE THEY GAVE ME WAS TO PICK MY CAR UP AND BRING IT BACK WHEN THE NOISE GETS WORSE. COMPLAINTS WERE FILED WITH SUBARU OF AMERICA AND THEY SAID THE SAME THING. THIS CAR WAS PURCHASED IN DECEMBER 2019 AND THE NOISE AND ANSWER IS UNACCEPTABLE. I WILL NOT BE DRIVING MY 4 WEEK OLD SON IN A CAR MAKING A NOISE THAT NOT NO ONE KNOWS WHY. THIS COULD POTENTIALLY CAUSE AN ACCIDENT. THIS IS NOT THE FIRST ISSUE WITH THIS DEALERSHIP. SINCE I WENT PUBLIC WITH MY STORY, PEOPLE HAVE BEEN COMING FROM THE WOODWORKS WITH THEIR HORRIBLE EXPERIENCES WITH THIS PLACE. THEIR MECHANICS ARE SUB PAR BY FAR. MOST OF THE TIME THE CAR WAS SITTING IN THE PARKING LOT AND ONLY WENT ON A COUPLE OF 4 MINUTE TEST DRIVES. I WAS TRACKING IT WITH GEOLOCATION AND SPEED ALERTS. COMPLAINTS HAVE BEEN FILED WITH NCDOJ AND FTC AS WELL.

THE VEHICLE WAS IN A PARKING LOT AND THE WINDSHIELD CRACKED ON ITS OWN. GETTING BACK INTO MY CAR I NOTICED A CRACK THAT STARTED ON THE DRIVER'S SIDE EDGE THAT WENT TOWARD THE CENTER OF THE WINDSHIELD.

THE FRONT WINDSHIELD CRACKED WHILE DRIVING WITHOUT A NOTICIBLE HIT TO THE WINDSHIELD. THE CRACK IS APPROXIMATELY HALF OF THE WINDSHIELD ON THE PASSENGER SIDE

I HAVE OWNED THIS VEHICLE SINCE LATE MAY 2020, AND I HAVE APPROXIMATELY 2,000 MILES ON THE ODOMETER. ON 7/25/20, I STARTED THE VEHICLE AND THERE WAS NO SOUND AT ALL FROM THE AUDIO SYSTEM - RADIO, NAVIGATION, VOICE COMMANDS, ETC. WERE ALL MUTE. I REBOOTED THE RADIO BY HOLDING DOWN THE POWER BUTTON UNTIL IT RESTARTED, BUT THIS DID NOT FIX THE ISSUE, DESPITE MULTIPLE REBOOTS. I CONTINUED TO DRIVE MY VEHICLE EACH DAY ON 7/26 AND 7/27, AND THE AUDIO DID NOT COME BACK. ON 7/29/20, I PLANNED TO CALL THE DEALER TO REPORT THE ISSUE. WHEN I WENT TO START MY VEHICLE, WHICH IS KEPT IN MY GARAGE, I DISCOVERED THAT THE BATTERY WAS COMPLETELY DEAD. AS SOON AS I TRIED TO START THE CAR, THE TAILGATE BEGAN BEEPING, AND THEN THE HEADLAMPS FLICKERED RANDOMLY FOR APPROXIMATELY ONE MINUTE. THERE IS NO POWER AT ALL IN THE VEHICLE, AND I AM UNABLE TO LOCK/UNLOCK THE CAR OR OPEN THE TAILGATE, EVEN MANUALLY. THERE WERE NO DOORS LEFT OPEN, NO LIGHTS LEFT ON - THE BATTERY SIMPLY DIED.

MY 2020 SUBARU ASCENT WINDSHIELD CRACKED ON 7/20/2020. IT STARTED IN THE LOWER PASSENGER SIDE. I HEARD A TICK LIKE A ROCK HIT IT BUT THERE WAS NOT A TRUCK IN FRONT OF ME. I WAS DRIVING ON THE HIGHWAY APPROX. 70 MPH, I94 WB BEFORE THE MOORLAND BLVD EXIT. (UPHILL) THERE IS A VERY SMALL ORIGIN AREA - IT IS UNDER THE FRONT HOOD. HARDLY WHERE A ROCK COULD IMPACT WHILE MOVING. WE JUST BOUGHT IT LATE MARCH 2020 - WE HAVE ABOUT 1250 MILES ON IT. I AM TRYING TO WORK WITH SUBARU, I STOPPED BY THE DEALER AND THEY TOOK PICTURES TO FILE A WARRANTY CLAIM. THE SERVICE DEPT MGR DID NOT THINK IT WOULD BE ACCEPTED SO I WANT TO FILE THIS CLAIM AS WELL.

DANGEROUS AUTOMATIC BACK UP BRAKES APPLY WHEN NOT NEEDED WHEN BACKING UP A TRAILER ON INCLINE (DRIVEWAY FOR INSTANCE). THIS CAN ONLY BE DISABLED BY FINDING THE DISABLE BUTTON ON THE VIDEO INFOTAINMENT SYSTEM, AND RE-ENGAGES AS SOON AS THE CAR IS SHIFTED TO DRIVE AS IS OFTEN NECESSARY IN THE BACK AND FORTH OF PARKING A TRAILER.

THE CAR HAS HAD A DEAD BATTERY TWICE THROUGH THREE MONTHS OF OWNERSHIP. THE FIRST INCIDENT OCCURRED WHEN THE CAR WAS A MONTH AND A HALF OLD AND THE BATTERY WAS REPLACED BY THE DEALER. THE SECOND INCIDENT OCCURRED ONE MONTH LATER BUT BATTERY WAS RECHARGED INSTEAD OF REPLACED. THREE MONTHS LATER AT A REGULAR SERVICE THE DEALER ADVISED BATTERY CAPACITY WAS ONLY 75% INDICATING CONTINUED ABOVE NORMAL DRAINAGE.

WINDSHIELD CRACKS EASY

FOUND AROUND 1 INCH OF WATER SETTING UNDER DRIVER'S SEAT OF OUR 2020 SUBARU ASCENT TOURING, WITH ONLY 2500 MILES ON IT, AFTER THE CAR HAD BEEN SITTING FOR DAYS WITH RAIN STORMS. WIFE NOTICES A SLOSHING SOUND WHILE SHE DROVE IT 1 MILE AND BACK HOME. TOOK IT TO THE DEALER AND THEY KEPT IT, BUT COULDN'T INITIALLY FIND THE LEAK. THE VEHICLE HAD A COMPLAINT OF A WATER LEAK PRIOR, WITH NO DEALER ACTION. AFTER TWO WEEKS OF LOOKING, THE DEALER SAID IT WAS A MISSING OR POORLY INSTALLED GROMMET ON THE FIRE WALL AROUND THE MAIN WIRING HARNESS, WHICH ALLOWED WATER TO FLOW INTO THE PASSENGER COMPARTMENT. THEY ARE ATTEMPTING TO REPLACE THE ENTIRE CARPET AND PUTTING IN A NEW WIRING HARNESS, WHICH WOULD INDICATE A POTENTIAL FOR MOLD AND ELECTRICAL ISSUES DUE TO POOR GROMMET INSTALLATION ON THE FIREWALL. IF THIS VEHICLE HAD NOT BEEN SITTING OUTSIDE, THE ISSUE WOULDN'T OF BEEN FOUND FOR A LONG TIME, CAUSING MOLD AND POTENTIAL ELECTRICAL FIRES IN THE PASSENGER COMPARTMENT. HOPEFULLY, THIS WILL SAVE LIVES AND KEEP PEOPLE HEALTHY, IF THEY CHECK THEIR FIREWALL GROMMETS FOR POOR INSTALLATION.

WE PURCHASED A NEW VEHICLE AND WITHIN 400 MILES THE BATTERY WAS COMPLETELY DEAD. NO LIGHTS WERE LEFT ON OR NOR WAS THERE ANY EXTERNAL DRAIN ON THE BATTERY. THE VEHICLE WAS STATIONARY AND PARKED IN OUR GARAGE.

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED. THE CONTACT STATED THAT CRACK GREW FROM A PIN HEAD SIZED CRACK TO APPROXIMATELY 24 INCHES WITHIN 72 HOURS; FROM THE LOWER SIDE OF THE DRIVER'S SIDE OF THE WINDSHIELD TO THE PASSENGER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB MOORE AUTO GROUP LOCATED AT 13000 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (888) 667-8741 AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,400.

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO OCEAN SUBARU OF FULLERTON (1100 S EUCLID ST, FULLERTON, CA 92832), AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE WINDSHIELD WAS CRACKED BY A ROCK AND WAS TO CONTACT THE INSURANCE COMPANY FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,340.

BATTERY HAS GONE DEAD TWICE AND HAD TO BE JUMPED. *TR

FYI: REPORT IS BEING SUBMITTED BY CO-OWNER IN NC. REPORTED INCIDENT OCCURRED IN FLORIDA. AT AROUND 20,000 MILES THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND THE VEHICLE BEGAN HAVING ACCELERATION ISSUES. AT THE END OF THE COMMUTE TO WORK, APPROX 55 MILES, THE TRANSMISSION STOPPED RESPONDING TO THE ACCELERATOR AND NO GEAR WOULD ENGAGE. DRIVER WAS ABLE TO COAST THE REMAINING 500 METERS TO WORK. CAR WAS TOWED TO SUBARU AND AFTER TROUBLESHOOTING THE COMPUTER SYSTEM WITH SUBARU OF AMERICA THE TECHNICIANS AND SUBARU OF AMERICA DECIDED IT WAS A TRANSMISSION ISSUE. TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION FREE OF CHARGE UNDER WARRANTY. VEHICLE IS CURRENTLY BEING REPAIRED AT TIME OF REPORT. TIME MAY TELL IF THIS IS A MORE WIDESPREAD ISSUE OR SIMPLY A RANDOM OCCURRENCE. *TR

VEHICLE WAS STATIONARY ON PRIVATE DRIVEWAY. WENT TO VEHICLE TO RETRIEVE PERSONAL ITEM AND THEN NOTICED A LARGE CRACK ORIGINATING ON THE LOWER RIGHT HAND SIDE OF THE FRONT WINDSHIELD. UNKNOWN WHAT CAUSED THE INCIDENT. CRACK WAS NOT APPARENT EARLIER IN THE DAY. *TR

THIS IS A NEW CAR IN COLORADO. AT 146 MILES, MY WINDSHIELD SPONTANEOUSLY CRACKED. I HEARD A LOUD SOUND AND WITHIN MINUTES, MY WINDSHIELD HAD A LONG CRACK. AT THE TIME THIS HAPPENED, I WAS DRIVING 65 MPH ON HIGHWAY NINE IN CO, A FEW MILES FROM HOME. THERE WERE NO CARS AHEAD OR BEHIND OF ME AT ALL! *TR

A LARGE CRACK SUDDENLY APPEARED ON THE WINDSHIELD OF MY 2020 ASCENT, AND EXPANDED RAPIDLY OVER THE COURSE OF A FEW HOURS. I PURCHASED THE VEHICLE NEW IN JANUARY 2020. SUBARU WILL NOT COVER THE WINDSHIELD UNDER WARRANTY. THE COST TO REPLACE THE WINDSHIELD AND RE-CALIBRATE THE EYESIGHT SENSORS IS OVER $1,000 THROUGH SAFELITE. I'M CONCERNED THAT HAVING AN OUTSIDE COMPANY RE-CALIBRATE THE SENSORS WILL VOID THE WARRANTY, AND THE DEALERSHIP COULD NOT PROVIDE ANY CLARIFICATION. MY DEALERSHIP CANNOT REPLACE THE WINDSHIELD (AS THEY'VE INDICATED THIS MUST BE DONE BY A THIRD PARTY), AND CANNOT RE-CALIBRATE THE SENSORS FOR OVER A WEEK. THERE IS NO REASON FOR MY WINDSHIELD TO HAVE SUCH A LARGE CRACK, AS THERE ARE NO CHIPS VISIBLE AND I DO NOT RECALL ANYTHING STRIKING MY WINDSHIELD RECENTLY. *TR

I GOT IN MY CAR AND TOOK THE SUN SHADE OUT OF MY WINDSHIELD AND FOUND A LARGE CRACK ACROSS IT. THE LAST TIME IT WAS DRIVEN (2 DAYS AGO) THERE WAS NO CRACK. THE CAR WAS PARKED IN MY DRIVEWAY. *TR

MY WIFE AND I PURCHASED A NEW 2020 SUBARU ASCENT IN JANUARY THIS YEAR. FROM DAY ONE, THE VEHICLE HAS BEEN GENERATING AN EXCESSIVE AND POTENT FUEL SMELL IN THE ENGINE BAY THAT IS THEN PULLED INTO THE PASSENGER CABIN VIA THE HVAC SYSTEM WHILE RUNNING. THIS SMELL IS PREVALENT WHEN WALKING AROUND THE OUTSIDE OF THE VEHICLE WHILE IT IS RUNNING; IT IS ALSO NOTICEABLE AFTER PARKING (AND TURNING OFF) THE VEHICLE IN OUR GARAGE AS THE GARAGE FILLS WITH A RAW FUEL SMELL THAT TAKES SEVERAL HOURS TO DISSIPATE. WE ARE ABLE TO REPLICATE THIS ISSUE EVERY TIME WE DRIVE THE VEHICLE FOR MORE THAN 10 MINUTES IN ALL TYPES OF DRIVING CONDITIONS AND TRIP DURATIONS. OUTSIDE TEMPERATURE DOES NOT SEEM TO BE A FACTOR. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP THREE TIMES SINCE PURCHASE. ON THE SECOND VISIT, THE DEALERSHIP TECH VERBALLY CONFIRMED THE FUEL SMELL UPON CHECK-IN AND OPTED TO RUN FULL DIAGNOSTICS ON THE CAR, EVEN TESTING THE FUEL PUMP/SYSTEM, BUT COULD NOT IDENTIFY THE SOURCE OF THE SMELL. THIS WAS EVENTUALLY ELEVATED INTO A SERVICE REQUEST INCIDENT/TICKET WITH SUBARU OF AMERICA. TWO SUBARU FIELD ENGINEERS VISITED THE VEHICLE, THE FIRST STATED THEY COULD NOT REPLICATE THE PROBLEM, BUT THE SECOND COULD REPLICATE THE PROBLEM BUT CLAIMED IT WAS A RUNNING ENGINE/BURNING PLASTIC SMELL AND WAS CONSIDERED NORMAL OPERATION. THE ENGINEER'S PROPOSED REMEDY WAS TO USE THE "RECIRCULATE AIR" BUTTON TO PREVENT OUTSIDE SMELLS FROM BEING DRAWN INTO THE CAR. > I AM CONFIDENT THIS IS A FUEL SMELL, NOT A

BATTERY HAS DIED THREE TIMES SINCE OWNING. DIED IN GARAGE OVER NIGHT 3 ON SEPARATE TIME AND NO I DID NOT LEAVE THE DOORS OPEN OR LIGHTS ON. I HAD TO JUMP THE CAR THE FIRST TIME. THE SECOND TIME IT WAS A WEEK LATER AND DID THE SAME. I HAD TO PURCHASE A LITHIUM BATTERY JUMP STARTER BECAUSE I DIDN'T HAVE ACCESS TO ANOTHER CAR AND TO GIVE ME PEACE OF MIND. THE THIRD TIME WAS A FEW DAYS LATER WHEN I WAS UNLOADING THE CAR , TOOK GROCERIES INTO THE HOUSE AND CAME BACK TO PULL CAR INTO GARAGE AND IT WAS DEAD. I WENT TO THE DEALERSHIP AND THEY GAVE ME A RUN AROUND STATING I HAD LEFT THE EITHER A DOOR OPEN OR LIGHTS ON.WHICH REALLY TICKED ME OFF. PURCHASED NEW 3/30/2020. *TR

WE RECEIVED OUR NEW VEHICLE ON 04/28/2020 - THE VEHICLE SAT FOR SEVERAL DAYS (5-7) WITHOUT BEING USED. ON 05/09/2020 THE BATTERY WAS DEAD AND THE VEHICLE HAD TO BE JUMPED TO START IT. BROUGHT THE CAR TO THE SERVICE DEPARTMENT, NO DEFECTS WERE FOUND IN THE BATTERY OR CHARGING SYSTEM. *TR

IN FEB MY CAR BATTERY WAS DEAD IN MORNING AFTER SITTING IN GARAGE TURNED OFF AND NO DOORS OR LIGHTS ON. I HAD IT JUMPED AND TOOK IT TO THE DEALER AND THEY TESTED BATTERY AND IT WAS FINE. THE SECOND TIME IT HAPPENED A WEEK LATER SAME SCENARIO I TOOK IT IN AND THEY TESTED BATTERY AND SAID IT WAS BAD BATTERY. SO THE DEALER REPLACED IT AND IT AND IT WAS FINE. THE THIRD TIME NOW TODAY IT HAS HAPPENED AGAIN EXCEPT THIS TIME MY CAR WAS BEEPING AT ME LIKE IF THE UNLOCK KEY FOB BUTTON HAD BEEN HIT BUT DOING IT EVERY FEW SECONDS. SO I WENT AND FOUND BOTH KEY FOBS AND THEY WEREN'T BEING DEPRESSED SO I TRIED TO UNLOCK DOOR MYSELF WITH KEY FOB AND NOTHING HAPPENED AND RED LIGHT ON FOB BLINKED EVERY TIME I TOUCHED IT BUT I WOULDN'T HEAR ANYTHING HAPPENING WITH CAR SO I TRIED TO CLICK TAILGATE BUTTON AND NOTHING HAPPENED. SO I THEN WENT TO TURN THE CAR ON AND REALIZED THE BATTERY WAS DEAD AGAIN. SO WE JUMPED IT AND LET IT RUN FOR TWENTY MINUTES AND DEALER WANTS US TO TAKE IT BACK BUT THEY ARE SAYING THEY HAVEN'T HEARD IF THIS ISSUE WHEN I SEARCH ONLINE IT SEEMS LIKE THIS IS A KNOWN ISSUE. *TR

RAW FUEL SMELL COMING THROUGH VENTS WHEN OUTSIDE AIR IS BEING USED. MORE OFTEN THIS OCCURS WHEN ENGINE IS WARM AND HAS BEEN RESTARTED (I.E. SHORT TRIP). CAN EXPERIENCE THE SMELL WHEN THE CAR IS STATIONARY OR IN MOTION. SMELL IS ENOUGH TO CAUSE HEADACHE. DEALER COULDN'T REPLICATE BUT THIS HAPPENED AS SOON AS I PICKED UP THE CAR FROM THE DEALER.

DRIVER'S SIDE MIRROR VIBRATES ON FREEWAY, CAUSING BLURRED VISIBILITY OF VEHICLES AND TRAFFIC.

PURCHASED A 2020 SUBARU ASCENT TODAY. ON THE WAY HOME ON THE FREEWAY MY WIFE NOTICED THE WINDSHIELD HAD A CRACK IN IT THAT WAS NOT PRESENT AT DEALERSHIP. UPON FURTHER INSPECTION WHEN ARRIVING HOME, THERE IS A PITTED AREA INSIDE OF THE WINDSHIELD ON THE DRIVERS SIDE.