2011 Startrans Senator

Routine

No owner complaints are on file for this vehicle. It has been recalled 5 times.

5 safety recalls

Part 573 reports
Equipment Adaptive/Mobility16V369000
Filed May 26, 2016759 vehiclesSupreme Corporation

Defect. Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.

Equipment Adaptive/Mobility16V014000
Filed Jan 15, 20161,762 vehiclesSupreme Corporation

Defect. Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Supreme will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 14, 2016, 2016. Owners may contact Supreme customer service at 1-800-642-4889, or Ricon customer service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility14V662000
Filed Oct 21, 20141,705 vehiclesSupreme Corporation

Defect. Supreme Corporation (Supreme) is recalling certain model year 2006-2014 Senator, Senator II, Candidate, Candidate II, Senator HD, and Sentinel transit buses manufactured January 2, 2006, to April 30, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Supreme will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.

Equipment Adaptive/Mobility13V067000
Filed Feb 28, 20131,858 vehiclesSupreme Corporation

Defect. Supreme Corporation (Supreme) is recalling certain model year 2006-2012 Startrans Trolley, Sentinel, Senator HD, Senator, Candidate, C2, S2, PS2, and President transit buses equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Risk. The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy. Ricon will be conducting this recall on behalf of Supreme. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. The recall began on March 8, 2013. Owners may contact Supreme at 1-800-642-4889 or Ricon at 1-818-267-3000.

Structure › Body › Roof and Pillars12V269000
Filed Jun 13, 20121 vehiclesStartrans Bus Corporation

Defect. STARTRANS BUS CORPORATION (STARTRANS) IS RECALLING ONE MODEL YEAR 2011 SENATOR COMMERCIAL BUS EQUIPPED WITH A SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCH. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLY, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Remedy. STARTRANS WILL NOTIFY THE OWNER AND A SERVICE KIT WILL BE PROVIDED BY SMI ALONG WITH REPAIR INSTRUCTIONS TO THE DEALER OR OWNER FREE OF CHARGE. THE SAFETY BEGAN IN JUNE 2012. OWNERS MAY CONTACT STARTRANS AT 1-574-6420811 OR SMI AT 1-800-951-7867.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20140200Routine
20130300Routine
20120300Routine
2011 — this page0500Routine
20100700Routine
20090900Routine
200801000Routine
20070800Routine
20060600Routine
20050300Routine
20040300Routine
20030100Routine
20020100Routine
20010100Routine

Compare every Senator year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 26, 2016. Source: NHTSA Office of Defects Investigation.