Startrans Bus Corporation: Structure › Body › Roof and Pillars
Startrans Bus Corporation reported this defect to federal regulators on Jun 13, 2012 and put the number of vehicles at risk at 1. The repair is free for as long as the recall stands.
The defect
STARTRANS BUS CORPORATION (STARTRANS) IS RECALLING ONE MODEL YEAR 2011 SENATOR COMMERCIAL BUS EQUIPPED WITH A SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCH. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLY, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
The risk
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
The remedy
STARTRANS WILL NOTIFY THE OWNER AND A SERVICE KIT WILL BE PROVIDED BY SMI ALONG WITH REPAIR INSTRUCTIONS TO THE DEALER OR OWNER FREE OF CHARGE. THE SAFETY BEGAN IN JUNE 2012. OWNERS MAY CONTACT STARTRANS AT 1-574-6420811 OR SMI AT 1-800-951-7867.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Startrans Senator | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V269000.
Full record for the 2011 Startrans Senator → · Recalls carrying a do-not-drive advisory → · Where this data comes from →