Car Problem DataNHTSA records

2009 Starcraft Ultrastar

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment Adaptive/Mobility12V293000
Filed Jun 22, 20122,209 vehiclesStarcraft Bus

Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy. STARCRAFT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-347-7440.

Equipment › Appliance › Air Conditioner11V571000
Filed Dec 1, 20111,204 vehiclesStarcraft Bus

Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006 AND 2007 TRANSIT BUSES BUILT ON FORD AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Remedy. STARCRAFT WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN IN NOVEMBER 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20130100Routine
20120100Routine
20110100Routine
20100300Routine
2009 — this page0200Routine
20080200Routine
20070300Routine
20060300Routine
20050100Routine
20040100Routine
20030100Routine
20020100Routine

Compare every Ultrastar year →

Other Starcraft models

All Starcraft models →
Starcraft 6Autumn Ridge 4Tent Trailer 3Roadstar 3Aruba 3Allstar 321Sso 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 22, 2012. Source: NHTSA Office of Defects Investigation.