2004 Starcraft Ultrastar

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment › Other › Labels15V445000
Filed Jul 13, 2015800 vehiclesStarcraft Bus

Defect. Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

Remedy. Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20130100Routine
20120100Routine
20110100Routine
20100300Routine
20090200Routine
20080200Routine
20070300Routine
20060300Routine
20050100Routine
2004 — this page0100Routine
20030100Routine
20020100Routine

Compare every Ultrastar year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 13, 2015. Source: NHTSA Office of Defects Investigation.