2012 Starcraft Starquest

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment › Appliance › Air Conditioner15V298000
Filed May 20, 2015110 vehiclesStarcraft Bus

Defect. Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Allstar, Starlite, Starquest, and Senator II transit buses manufactured June 20, 2006, to February 17, 2015 and built on a GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.

Risk. If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

Remedy. Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.

Electrical System › Alternator/Generator/Regulator14V018000
Filed Jan 27, 20141,954 vehiclesStarcraft Bus

Defect. Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

Risk. The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

Remedy. Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
20140100Routine
20130200Routine
2012 — this page0200Routine
20110200Routine
20100400Routine
20090300Routine
20080300Routine
20070400Routine
20060400Routine
20050200Routine
20040300Routine
20030200Routine
20020200Routine
20010100Routine

Compare every Starquest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 20, 2015. Source: NHTSA Office of Defects Investigation.