2002 Starcraft Starquest

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment › Other › Labels15V445000
Filed Jul 13, 2015800 vehiclesStarcraft Bus

Defect. Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

Remedy. Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.

Equipment › Other › Labels05V007000
Filed Jan 10, 2005612 vehiclesStarcraft Bus And Mobility

Defect. CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE REAR DOOR IS NOT LABELED CORRECTLY TO IDENTIFY THAT IT IS AN EMERGENCY EXIT AND INSTRUCTIONS FOR OPENING THE DOOR ARE NOT AFFIXED TO THE DOOR.

Risk. IF THE OPERATION OF THE EMERGENCY EXIT DOOR IS NOT UNDERSTOOD, AN OCCUPANT MAY NOT BE ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL INSPECT AND INSTALL AN EMERGENCY EXIT SIGN ABOVE THE REAR DOOR. INSTRUCTIONS FOR OPENING THE DOOR WILL BE MOUNTED NEAR THE HANDLE OF THE DOOR FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 15, 2005. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
20140100Routine
20130200Routine
20120200Routine
20110200Routine
20100400Routine
20090300Routine
20080300Routine
20070400Routine
20060400Routine
20050200Routine
20040300Routine
20030200Routine
2002 — this page0200Routine
20010100Routine

Compare every Starquest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 13, 2015. Source: NHTSA Office of Defects Investigation.