Car Problem DataNHTSA records

2004 Sprinter 3500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › foundation components › disc › rotor. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor1
000

1 safety recall

Part 573 reports
Equipment Adaptive/Mobility08V387000
Filed Aug 6, 2008465 vehiclesDaimler Buses North Carolina

Defect. DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy. DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

What owners reported

Newest filings
Unknown or Other
Filed Mar 28, 2020175,000 milesCA

AFTER THE RECALL, THE OBD II CAN ONLY BE ACCESSED BY A DODGE DEALER. THE OBD II PORT WILL NOT CONNECT TO A SMOG TECHNICIANS EQUIPMENT SO THE VEHICLE CANNOT BE SMOGGED.*DT*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 28, 2005AL

BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20110100Routine
20103000Routine
20086100Routine
20071200Routine
200621410Routine
200514200Routine
2004 — this page2100Routine
20032200Routine

Compare every 3500 year →

Other Sprinter models

All Sprinter models →
2500 11

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 6, 2008. Source: NHTSA Office of Defects Investigation.