2003 Sprinter 3500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails

Component	Reports		Crashes	Fires	Injuries
Tires	1		0	0	0
Seat Belts	1		0	0	0

2 safety recalls

Part 573 reports

Equipment Adaptive/Mobility08V134000

Filed Mar 24, 2008334 vehiclesDaimler Buses North Carolina

Defect. DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy. DBNC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.

Air Bags › Frontal › Sensor/Control Module-inactive03V082000

Filed Mar 6, 2003281 vehiclesDaimlerchrysler Manufactur International

Defect. ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG CAN CRACK AND THE AIR BAG MAY NOT ACTIVATE AS DESIGNED. THIS CONDITION IS SIGNALED TO THE DRIVER BY THE SRS-WARNING LAMP.

Risk. THE AIR BAG MAY NOT DEPLOY CORRECTLY IN A CRASH, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.

Remedy. DEALERS WILL REPLACE THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG. OWNER NOTIFICATION BEGAN ON APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER INTERNATIONAL AT 1-704-655-1052.

What owners reported

Newest filings

Seat Belts

Filed Jan 20, 2013120,250 milesCA

PASSENGER SEAT BELT KEPT LOCKING WHILE VAN WAS MOVING AND THEN WOULD NOT RETRACT AT ALL. DRIVER SIDE RETRACTS BUT VERY SLOWLY. *TR

Tires

Filed Mar 21, 2011VA

2003 SPRINTER 3500 SHC, UNIT 1 AND UNIT 2 WERE WESTBOUND ON THE TURNPIKE WHEN A SET OF DUAL TIRES CAME OFF UNIT 1 AND STRUCK UNIT 2. BOTH UNITS SUBSEQUENTLY PULL OVER ON THE NORTH SHOULDER. *BF THE LEFT REAR DUALS SHEERED OFF THE HUB. (OHIO TRAFFIC CRASH REPORT # 10-0062-89)*JB UPDATED 03/29/11 *BF

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006

Year	Complaints	Recalls	Fires	Assessment
2011	0	1	0	Routine
2010	3	0	0	Routine
2008	6	1	0	Routine
2007	1	2	0	Routine
2006	21	4	1	Routine
2005	14	2	0	Routine
2004	2	1	0	Routine
2003 — this page	2	2	0	Routine

Compare every 3500 year →

Other Sprinter models

All Sprinter models →

2500 11

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 24, 2008. Source: NHTSA Office of Defects Investigation.