No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Equipment17V463000
Filed Jul 20, 2017109 vehiclesSmeal Holding Llc
Defect. Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2016-2017 Aerial Fire Apparatus emergency vehicles. The hydraulic manifold that controls the aerial device may not be fully seated, possibly resulting in a hydraulic fluid leak.
Risk. The hydraulic fluid leak may result in inadvertent movement of the aerial device, increasing the risk of injury.
Remedy. Smeal will notify owners, and dealers will inspect the mating surface of the hydraulic manifold, correcting the problem as necessary, free of charge. The recall began on August 10, 2017. Owners may contact Smeal customer service at 1-800-543-5008. Smeal's number for this recall is 17019.
Equipment16V887000
Filed Dec 9, 2016216 vehiclesSmeal Fire Apparatus Co., Inc.
Defect. Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain model year 1997-2016 Rear Mount Aerial Platform Apparatus emergency vehicles manufactured January 1, 1997, to November 30, 2016. The affected vehicles are equipped with a movable ladder access guardrail that may bend or break under heavy loads.
Risk. A guardrail that bends or breaks under load can increase the risk of injury.
Remedy. Smeal will notify owners, and dealers will add a support to the opposite side of the guardrail, free of charge. The recall began on January 11, 2017. Owners may contact Smeal customer service at 1-877-415-8628.
Electrical System16V663000
Filed Sep 14, 20166 vehiclesSmeal Fire Apparatus Co., Inc.
Defect. Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy. Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
Power Train › Manual Transmission16V583000
Filed Aug 4, 201688 vehiclesSmeal Fire Apparatus Co., Inc.
Defect. Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain model year 2015-2016 Smeal Aerial and Pumper fire trucks manufactured July 16, 2015, to August 1, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Risk. If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy. Smeal will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 12, 2016. Owners may contact Smeal customer service at 1-877-415-8628.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 20, 2017. Source: NHTSA Office of Defects Investigation.