Smeal Fire Apparatus Co., Inc.: Electrical System
Smeal Fire Apparatus Co., Inc. reported this defect to federal regulators on Sep 14, 2016 and put the number of vehicles at risk at 6. The repair is free for as long as the recall stands.
The defect
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The remedy
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Smeal Aerial Fire Apparatus | 0 | 4 | 0 | 0 |
| 2015 Smeal Aerial | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V663000.
Full record for the 2016 Smeal Aerial Fire Apparatus → · Recalls carrying a do-not-drive advisory → · Where this data comes from →