No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Electronic Stability Control (esc)20V406000
Filed Jul 14, 202064 vehiclesDaimler Coaches North America
Defect. Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control."
Risk. If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.
Remedy. DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA's number for this recall is 43.54U20107A.
Structure › Body › Hood › Hinge and Attachments20V394000
Filed Jul 3, 202058 vehiclesDaimler Coaches North America
Defect. Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
Risk. If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
Remedy. DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Steering18V327000
Filed May 17, 20188 vehiclesSetra Of North America
Defect. Setra of North America (Setra) is recalling certain 2017-2018 Setra S417 TC and S407 CC motorcoaches. The steering drop arm nut may loosen, possibly causing a loss of steering control.
Risk. A loss of steering control can increase the risk of a crash.
Remedy. Setra will notify owners, and dealers will replace the steering drop arm and nut, free of charge. The recall began on July 9, 2018. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 46.40U10716A.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 14, 2020. Source: NHTSA Office of Defects Investigation.