Page 8 of 13 · complaints 351–400 of 622

2003 Saturn Vue complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Latches/Locks/Linkages
Filed Aug 18, 200896,000 milesMI

WHEN IT IS EITHER HUMID OR RAINY, DRIVER'S SIDE DOOR WILL NOT UNLOCK FROM THE INSIDE. WHEN I PRESS THE UNLOCK BUTTON, IT ELECTRONICALLY SWITCHES BETWEEN LOCK AND UNLOCK SEVERAL TIMES. THE ONLY WAY TO GET THE DOOR OPEN IS TO HOLD IT DOWN THE BUTTON IN UNLOCK MODE, UNROLL THE WINDOW AND THEN I HAVE TO OPEN IT FROM THE OUTSIDE DOOR HANDLE. THIS HAS NOT BEEN A SAFETY ISSUE YET, BUT I FEAR THAT IT COULD BECOME ONE IF IT GETS ANY WORSE OR IF I EVER HAD TO GET OUT OF MY CAR QUICKLY. THE LOCAL DEALERSHIP HAS REPLACED THE DOOR LATCH TWICE, WHICH HAS HAD NO IMPACT ON RESOLVING THE ISSUE AND I WILL BE RETURNING TO THEM TOMORROW FOR A THIRD TRIP TO RESOLVE THIS. *TR

Power Train › Automatic Transmission
Filed Aug 15, 2008AL

MY COMPLAINT IS AGAINST SATURN...MY FAMILY HAS OWNED 4 SATURNS IN THE PAST 8 YEARS...3 OF THESE HAVE HAD FAULTY TRANSMISSIONS AFTER OWNING THEM FOR A LITTLE OVER 5 YEARS... THE OTHER ONE IS AN 07 SO IT HAS 4 YEARS LEFT I GUESS... REGULAR MECHANICS WILL NOT EVEN TAKE A JOB WORKING ON THEM... SATURN WANTS OVER $4500 FOR A NEW TRANSMISSION NOT COUNTING LABOR... A FRIEND OF OURS ALSO HAD THE SAME PROBLEM WITH HER 2003 VUE. *TR

Engine and Engine Cooling
Filed Jul 28, 2008NY

MY 2003 SATURN VUE'S CHECK ENGINE AND SERVICE SOON LIGHTS CAME ON AND THE VEHICLE LOSES ALL POWER WHEN YOU START TO DECELERATE. MY MECHANIC COULD NOT GET ANY CODES TO REGISTER ON HIS COMPUTER, HOWEVER SATURN IS TELLING ME IT NEEDS A THERMOSTAT. I DON'T BELIEVE A FAULTY THERMOSTAT WOULD RENDER MY CAR LOSING ALL POWER. *TR

Power Train › Automatic Transmission
Filed Jul 25, 200846,000 milesWA

TL*THE CONTACT OWNS A 2003 SATURN VUE. AFTER PULLING AWAY FROM A STOP SIGN APPROXIMATELY 40 FEET AWAY, THE VEHICLE'S TRANSMISSION FAILED. THE CONTACT COASTED TO A STOP AND HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AND THEY STATED THAT THE TRANSMISSION WAS DEFECTIVE; THEREFORE, THE TRANSMISSION WAS REBUILT. APPROXIMATELY SEVEN MONTHS LATER, THE TRANSMISSION FAILED AGAIN WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY INSTALLED A NEW TRANSMISSION. AFTER 30,000 MILES, THE TRANSMISSION FAILED AGAIN AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIRS WOULD COST $6,000. CURRENTLY, THE VEHICLE IS AT THE DEALER AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 09/17/08. *LJ THE CONSUMER STATED THE FIRST TIME SHE HE HAD PROBLEMS WITH THE TRAMISSION, A PART WAS REPLACED, THE SECOND AND THIRD TIME THE ENTIRE TRANSMISSION WAS REPLACED. UPDATE 09/24/08. *JB

Power Train › Automatic Transmission
Filed Jul 18, 2008118,000 milesGA

HEY - I PURCHASED A 2003 SATURN VUE IN FEB, 2008, AROUND MAY 1ST THE TRANSMISSION DIED ON IT. SINCE THEN I HAVE RESEARCHED AND FOUND THAT SO MANY PEOPLE HAVE HAD THIS PROBLEM. WHICH GM WILL NOT CALL A RECALL ON THESE TRANSMISSION. THEY ARE SO BAD THAT YOU CAN NOT FIND A WRECKED SATURN SO YOU CAN GET THE TRANSMISSION OUT TO REPLACE MINE. YOU CAN GET A REFURBISHED ONE FROM SATURN FOR $4,500.00. TO ME WITH THE PROBLEMS THAT I HAVE READ ABOUT GM SHOULD HAVE A RECALL ON THE TRANSMISSION. GM KNOWS THAT THESE TRANSMISSION ARE DEFECTED BECAUSE THEY ARE NOT USING THEM ANYMORE. I WOULD APPRECIATE IT IF YOU COULD AT LEAST TELL ME THE STEPS I WILL NEED TO TAKE TO TRY AND GET A RECALL ON THIS TYPE TRANSMISSION. THANKS. *TR

Suspension › Rear
Filed Jul 18, 200854,757 milesAR

ON 5TH SET OF TIRES, UNEVEN WEAR, MAINLY RIGHT REAR. GETTING ONLY 12,000 MILES FOR 1ST 2 SETS, BOUGHT BETTER TIRES ELSEWHERE. TOLD OF NOISE AND VIBRATION. WAS TOLD WAS CAUSED BY WORN TIRES. WHEN TIRES WORE AGAIN, WENT TO DEALER TO REPLACE THE WORST, RIGHT REAR, AND TOLD OF UNEVEN WEAR, NOISE AND VIBRATION. WAS BLAMED WITH POOR MAINTENANCE, DEALER DID NOT TEST DRIVE. OFFERED ALIGNMENT, COULD NOT GET RIGHT REAR TO ALIGN. THEY SAID REPLACE KNUCKLE JOINT, BUT COULDN'T TELL ME IT WOULD FIX IT. TOLD THEM I COULDN'T AFFORD AT THAT TIME, DIDN'T TELL ME IT WAS COVERED BY WARRANTY. DIDN'T LIKE HOW I WAS TREATED, WENT ELSEWHERE FOR OTHER 3 TIRES. THEY ALSO SAID THE NOISE/VIBRATIONS FROM WORN TIRES. THEY ALIGNED NO PROBLEMS. REPLACED WHEEL BEARING MONTH LATER. EVERY 10 -12 MONTHS REPLACED TIRES AND ALIGN, ALL TOLD ME THE NOISE/VIBRATION FROM WORN TIRES (THE NOISE/VIBRATION WOULD GO AWAY WITH NEW TIRES). LAST ROUND, HAD TIRES, ALIGNMENT, NEW FRONT BRAKES, AND REAR BRAKES CLEANED. FOUND BROKEN REAR AXLE. REPLACED AXLE, NOISE/VIBRATION BACK, WITH NEW TIRES. THEY PULLED UP SERVICE BULLETIN FROM 2004, DEFECTIVE REAR DIFFERENTIAL SEAL LEAKING CAUSING THE CLUTCH DRUM TO GO. TOOK TO DEALER, THEY CONFIRMED REAR DIFFERENTIAL CLUTCH DRUM NEEDED REPLACED. THEY WOULD NOT PAY , AS NO WARRANTY, EVEN THOUGH THEY MISSED THE DIAGNOSIS IN 2006, UNDER WARRANTY. I ASKED THEM TO LOOK AT THE OLD AXLE (I HAVE ). THEY SAID IT LOOKED LIKE IT FELL APART, NOT BROKEN. BEEN TRYING TO REACH CORPORATE INVESTIGATOR OVER

Power Train › Automatic Transmission
Filed Jul 14, 200820,000 milesPA

I HAVE BEEN PUT-OFF MANY TIMES BY SUTLIFF/YORK SATURN FOR THE SAME PROBLEMS YOU DESCRIBE IN YOUR COMPLAINT. HAD A VERY CLOSE CALL WITH A TRACTOR&TRAILER IN FRONT OF MY HOUSE. MANY VISITS TO THE DEALER HAVE YIELDED NOTHING BUT A WASTE OF GAS. PROBLEM STILL PERSISTS I AM MAKING UP SIGNS TO DISPLAY AT ALL PUBLIC EVENTS IN THE GETTYSBURG, HANOVER, YORK, SHIPPENSBURG, MECHANICSBURG, BIGLERVILLE AREAS TELLING OF MY PROBLEMS WITH THE SATURN VUE!! ALSO DISPLAYING ONE IN MY VUE WINDOW FOR ALL WORK TRAFFIC 5 DAYS A WEEK TO SEE!*TR

Suspension › Front
Filed Jul 14, 2008117,000 milesOH

WHEEL BEARING REPLACED 3 TIMES NOW ON THE SAME WHEEL. I HAVE HAD TO REPLACE THE WHEEL BARRING TWICE SO FAR FOR A 2003 VUE, NONE OF THIS WOULD BE COVERED UNDER WARRANTY BECAUSE ACCORDING TO SATURN, IT ALL STARTED WHEN I HAD TO MUCH MILEAGE. I'M ABOUT TO REPLACE IT AGAIN FOR THE 3RD TIME AND I THOUGHT I SAW THAT THERE WAS A RECALL BUT APPARENTLY NOT. THERE IS NO CRASH TO REPORT BECAUSE IT MAKES THIS TERRIBLE NOISE THAT LETS ME KNOW WHAT IS HAPPENING AND I CAN REPLACE IT BEFORE IT GETS BAD. *TR

Electrical System › 12v/24v/48v Battery
Filed Jul 8, 200855,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE ENGINE, BUT WAS UNSUCCESSFUL. HE BELIEVED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. HE OPENED THE HOOD AND NOTICED THAT THE BATTERY TERMINAL HAD CAME OFF, AND BATTERY ACID LEAKED ALL OVER THE DRIVEWAY. THE CONTACT PURCHASED A NEW EXIDE AUTO LITE BATTERY. THE PRIOR ONE CAME EQUIPPED WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 07/29/08.*LJ UPDATED 08/05/08. *JB UPDATED 09/17/08. *LJ UPDATED 09/24/08. *JB

Electrical System › Instrument Cluster/Panel
Filed Jun 27, 2008109,000 milesMD

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BEEPING NOISE AND THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE LOST TOTAL ELECTRICAL POWER. SHE CONTACTED A PROFESSIONAL MECHANIC AND WAS INFORMED THAT THE BCM WAS THE CAUSE OF THE FAILURE. CURRENTLY, ALL THE INSTRUMENT PANEL GAUGES ARE INOPERATIVE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 109,000.

Power Train › Automatic Transmission
Filed Jun 19, 20087,600 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT HER TRANSMISSION REPEATEDLY FAILED. SHE HAS HAD TO TAKE HER VEHICLE TO THE DEALER FOR THIS FAILURE OVER THE COURSE OF THREE YEARS. THE DEALER REPLACED THE TRANSMISSION TWICE. WHEN THE FAILURE OCCURS, THE VEHICLE BEGINS TO GRIND, LOSE POWER, AND FAILS TO PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER AFTER THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 7,600.

Power Train › Automatic Transmission
Filed Jun 16, 200810,000 milesPA

LET ALL CONSUMERS OF THE SATURN KNOW I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLE 4 OR 5 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIMES OF TRAFFIC JAM SITUATIONS. I HAVE EXPERIENCED TRANSMISSION PROBLEMS FROM THE 10,000 MILE POINT ON TIL THIS TIME. DOES NOT SHIFT PROPERLY INTO HIGHER GEAR , STILL MAKES GRINDING NOISES WHILE TURNING AND ACCELERATING AND OTHERWISE FAILS TO OPERATE PROPERLY. TRANSMISSION WAS LOOKED AT BY DEALER 5 TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. SEVERAL CLOSE CALLS HAVE INVOKED ME TO START A MAJOR CAMPAIGN AGAINST THE SATURN CORP. SATURN NEEDS TO HAVE A REPLACEMENT TRANSMISSION - CONSUMERS CAN'T AFFORD ALL OF THESE REPAIRS FOR WHAT IS CLEARLY A FAULTY TRANSMISSION THAT HAS BEEN DISCONTINUED! NEXT STEP IS CLASS ACTION SUIT BY OWNERS!!!! ALL I ASK IS FOR GM/SATURN TO REPLACE MY FAULTY DRIVE TRAIN (ENGINE AND TRANSMISSION) FREE OF ALL LABOR AND PARTS WITH THE NEW TYPE DRIVE TRAIN THAT IS IN THE NEW 2007-08 VUE !!! ITS THAT SIMPLE SATURN! AND UNTIL THIS HAPPENS THIS TRANSMITTAL WILL CONTINUE ON TO WEBSITES, PUBLIC POSTS, FLYERS, IN FRONT OF SATURN DEALERS ETC. ETC... PS. I HAVE COPIED THE CONSUMER PRODUCT SAFETY, THE GOVERNMENT RECALL BUREAU, ASTM, AND OTHER SITES TO LET THEM KNOW OF THIS HAZARD/SAFETY PROBLEM. I SUGG

Power Train › Automatic Transmission
Filed Jun 5, 200866,000 milesTX

THE TRANSMISSION ON MY 2003 SATURN VUE FAILED AT ONLY 66000 MILES. THIS IS ONE OF THOSE VTI VARIABLE TRANSMISSIONS WITH ALL OF THE PROBLEMS WHERE GM HAD TO EXTEND THE WARRANTY. MINE IS PARTIALLY COVERED, BUT I'M STILL OUT A COUPLE THOUSAND OUT-OF-POCKET. GM SHOULD HAVE RECALLED ALL OF THESE TRANSMISSIONS AND REPLACED THEM WITH A STANDARD AUTOMATIC. THEY ARE NO LONGER PRODUCED DUE TO QUALITY PROBLEMS. WHY HASN'T NHTSA ACTED ON THIS? A SIMPLE INTERNET SEARCH SHOWS HUNDREDS OF PROBLEMS WITH THIS TRANSMISSION. *TR

Electrical System
Filed Jun 4, 200884,000 milesNM

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE WINDSHIELD WIPERS ACTIVATED AUTOMATICALLY. THE INTERIOR DOME LIGHT FLASHED INTERMITTENTLY, AND THE VEHICLE SHUT COMPLETELY OFF AND WOULD NOT RESTART. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THEY PLACED HER NAME ON A WAITING LIST AND INFORMED HER THAT SHE WILL BE NOTIFIED WHEN THE PARTS ARRIVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

Power Train › Automatic Transmission
Filed Jun 2, 200847,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHENEVER THE CONTACT DRIVES LONGER THAN TWO HOURS AT 60 MPH, THE VEHICLE WILL SUDDENLY STOP ACCELERATING. ONCE THE VEHICLE IS TURNED OFF FOR AT LEAST 20 MINUTES, THE FAILURE NO LONGER EXISTS. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER, BUT IT STILL PERSISTS. THE CURRENT MILEAGE WAS 50,400 AND FAILURE MILEAGE WAS 47,000.

Power Train › Automatic Transmission
Filed May 23, 200882,442 milesPA

03 SATURN VUE AT ANDERSON HUMMER04/14/06.03/16/07SERVICE @RED LION CHEVY HESITATION ALMOST STALLING. GRINDING NOISE COULDN'T DUP PROB AFTER 33M TEST-DRIVE, REPLACED FRONT PADS&ROTORS.MILES IN 81258 OUT 81293, 04/03/07 NO POWER. STOPPED IN THE MIDDLE OF ROAD. ANDERSON SAID TOW CAR TO SATURN OF YORK RD. DEALER SAID WE NEED A NEW TRANS,$5,000.82,442 MILESVTI TRAN.TOTAL WAS $1,077.35 REFUNDED $578 OUT OF THE EXTENDED 5YR/75K MILE WARRANTY. DEALER INFORMED US TRANS REPAIR WAS UNDER A 1YR/12,000 MILE WARRANTY. PICKED UP CAR 04/19/07. ON 11/02/07 TOOK THE CAR IN TO BE SERVICED AGAIN,SATURN OF YORK, PA. SES LIGHT AND HES WHEN COLD. SES CODE P0841,TRANS CODE TECH NOTICED TRANS WHINE (LOW FLUID)LEAK AT RIGHT SHAFT SEAL, REPAIRED SEAL FILLED TRANS,ROAD TESTED FOR VTI OPERATION. NOISE IN THE REAR TIRE WHEN BRAKING. THEY CLEANED AND DEGLAZED THE REAR BRAKES ADJUSTED AND TEST DROVE. THIS COST AN ADDITIONAL $454.51.INSPECTED AT SATURN OF YORK ON 03/05/08, PASSED. 05/20/08 DROPPED THE CAR OFF AGAIN AT SATURN OF Y. CAR HAD BEGUN TO HAVE A VIBRATING SOUND IN THE REAR PASS SIDE AND NO POWER WHEN TAKING OFF FROM A STOP/TURNING, IT FELT LIKE THE CAR WAS GOING TO STALL OUT. PER SATURN THE REAR DIFF NEEDS TO BE REPLACED, MY HUSBAND SPOKE WITH THE TECH THAT HAD LOOKED OVER MY CAR. VTI TRANSMISSION WAS DEFECTIVE. THIS CAR IS UNSAFE, I AM AFRAID TO DRIVE IT. SATURN HAS OFFERED TO PAY 50% OF THE $5000 TRANSMISSION REPAIR BUT I AM TOO SCARED TO DRIVE THE CAR. I STILL OWE $9402.63. WE WENT TO SATURN OF Y

Power Train › Automatic Transmission
Filed May 23, 200876,000 milesWA

MY 2003 SATURN VUE WITH VTI TRANSMISSION IS BASICALLY A PIECE OF JUNK!!! I HAVE HAD 3 TRANSMISSIONS IN 13 MONTHS AND SATURN STILL CHARGES ME FOR LABOR! THEY ONLY GIVE ME A 12,000 MILE WARRANTY EVEN THOUGH THEY KNOW THEIR TRANSMISSION DESIGN IS AT FAULT. THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THEIR COLOSSAL MISTAKE AND THEIR SOLUTION WAS TO OFFER ME A WHOPPING 4 FREE OIL CHANGES! LIKE THAT MAKES UP FOR A $7000 TRANSMISSION! THEY KNEW IT WAS A BAD DESIGN AND STILL SHAFTED PEOPLE, THEY SHOULD GO TO JAIL FOR THEIR ACTIONS AND NOW SHOULD BE HELD 100% LIABLE FOR THE HASSLES ALL OF US WHO PURCHASED THIS VEHICLE HAVE HAD! *TR

Power Train › Automatic Transmission
Filed May 20, 2008146,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY SLIP OUT OF GEAR. SEVERAL WEEKS LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE MANUFACTURER SILENTLY RECALLED THIS YEAR, MAKE, AND MODEL IN 2003 FOR TRANSMISSION FAILURE. THE DEALER FURTHER STATED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND THEY REFERRED HIM TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

Power Train › Manual Transmission
Filed May 20, 200815,000 milesWI

REPEATED MANUAL TRANSMISSION PROBLEMS. SHIFT CABLE BINDINGS AND CLIPS/ADJUSTERS BROKE, LEAVING THE CAR UNDRIVABLE. THIS HAS HAPPENED TWICE IN LESS THAN 4.5 YEARS OF OWNERSHIP. THE VEHICLE HAD ABOUT 15K MILES WHEN THE FIRST INCIDENT OCCURRED, AND ABOUT 43K MILES THE SECOND TIME. THE VEHICLE HAS ALWAYS BEEN VERY DIFFICULT TO GET INTO GEAR AT TIMES, EVEN AFTER REPAIRS HAVE BEEN DONE TO FIX THE MANUAL TRANSMISSION. THE SHIFT CABLES AND ADJUSTERS HAVE BEEN REPLACED TWICE IN 4.5 YEARS. *TR

Tires
Filed May 19, 2008CA

I HAVE HAD CONTINUED SUSPENSION PROBLEMS WITH MY 2003 SATURN VUE AWD V-6. I HAVE GONE THROUGH SEVERAL SETS OF TIRES WITH THE TIRES WEARING UNEVENLY. I HAVE TAKEN IT TO THE DEALERSHIP, COMPLAINING OF LOUD NOISE COMING FROM THE FRONT END NEAR THE TIRES. THEY DID NOT FIND IT. I HAVE HAD THE SWAY BARS REPLACED, AND NOW BELIEVE THAT MY FRONT WHEEL BEARING NEED TO BE REPLACED. I HAVE SUBSEQUENTLY FOUND MANY, MANY COMPLAINTS ON THE INTERNET DEALING WITH THE SAME PROBLEM, OF SUSPENSION, WHEEL BEARING FAILURE, AND LOUD NOISE COMING FROM THE VEHICLES. I HAVE ALSO FOUND MULTIPLE CASES WHERE OWNERS HAVE HAD TO REPLACE THEIR WHEEL BEARING MORE THAN ONCE. I AM VERY CONCERNED ABOUT MY SAFETY, NOW THAT I KNOW THAT IT IS NOT AN ISOLATED INCIDENT. *TR

Electrical System
Filed May 16, 200851,364 milesKS

ON OUR 2003 SATURN VUE THE LOCKS KEPT UNLOCKING AND LOCKING AT RANDOM (WHETHER THE CAR WAS RUNNING OR NOT), THEN IT DID NOT RESPOND TO THE KEYLESS ENTRY. THE HORN KEPT GOING OFF RANDOMLY AND COULD NOT BE STOPPED. ON 05/14/08 WE TOOK THE VEHICLE IN FOR DIAGNOSTICS. WE WERE TOLD THE BCM (BODY CONTROL MODULE) NEEDED TO BE REPLACED. WE WERE TOLD THAT A BAD BCM COULD AFFECT OTHER COMPONENTS OF THE CAR. I FEEL THAT THIS COULD BE DANGEROUS ESPECIALLY WHILE DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY STOPS. I LOOKED THE BCM FOR SATURN CARS ON THE INTERNET AND THERE SEEMED TO BE SEVERAL COMPLAINTS ABOUT THIS BEING A RECURRING PROBLEM FOR SATURNS. I DON'T UNDERSTAND WHY THIS PART HAS NOT BEEN RECALLED. *TR

Power Train › Automatic Transmission
Filed May 14, 20084 milesTX

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHENEVER THE VEHICLE IS DRIVEN AT ANY SPEED, THE CONTACT MAKES A LOUD WHINING NOISE AND HESITATES WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE HAS BEEN TAKEN TO A DEALER APPROXIMATELY THREE TIMES FOR THE SAME FAILURE. THE DEALER STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 4.

Power Train › Automatic Transmission
Filed May 14, 200871,000 milesWI

2003 SATURN VUE, BOUGHT USED FROM SATURN OF APPLETON. THEY KNOW THIS VEHICLE HAS A DEFECTIVE TRANSMISSION BUT THEY CONTINUE TO SELL THIS VEHICLE TO THE UNSUSPECTING PUBLIC, KNOWING THE REPAIR COSTS ARE OUT OF SITE. NEITHER THE DEALER NOR THE COMPANY CARES. IT IS OUTRAGEOUS TO ME THAT THEY HAVE THIS ATTITUDE AND ARE ALLOWED TO GET AWAY WITH IT. SATURN IS GETTING ALOT OF FREE ADVERTISING FROM ME! SCREW US? SCREW THEM! *TR

Power Train › Automatic Transmission
Filed May 8, 2008WA

2003 SATURN VUE HAS MAJOR TRANSMISSION PROBLEMS! OURS HAS ALREADY BEEN REPLACED ONCE ONLY 60,000 MILES AGO AND NOW NEEDS TO BE REPLACED AGAIN. I HAVE READ A NUMBER OF COMPLAINTS WITH THE SAME PROBLEM. THE SATURN CORP IS NO HELP! THEY SHOULD BE HELD ACCOUNTABLE FOR THESE PROBLEMS. I KNOW AS A LARGE FAMILY WE CANNOT AFFORD A CAR PAYMENT AND TO PAY $5000+ TO FIX IT! *TR

Power Train › Automatic Transmission
Filed Apr 30, 200847,000 milesAL

ABOUT TO REPLACE TRANSMISSION IN 2003 SATURN VUE FOR THE FOURTH TIME IN ONE CALENDAR YEAR. *TR

Air Bags
Filed Apr 29, 200838,000 milesMD

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 15 MPH, THE HORN ENGAGED WITHOUT WARNING. THE CONTACT STATED SHE REMOVED THE FUSES FOR THE HORN HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER STATED THAT THE AIRBAG PADDING CAUSED THE FAILURE. AS OF APRIL 29, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 38,000.

Power Train › Automatic Transmission › Torque Converter
Filed Mar 13, 200890,000 milesCA

DELAYED IN SHIFTING, NO WARNING CAR WILL SHIFT OUT OF GEAR AT FREEWAY SPEEDS TRANSMISSION FAILURE X4, REPLACE OLD ONE WITH NEW ONE FAILURE X2 AT 15,000 MILES,CALLED DEALERSHIP AND CORPORATE OFFICE NO HELP, FOUND OUT THERE IS A CLASS ACTION LAWSUIT REGARDING THIS MAKE AND MODEL, IM SURPRISED NOTHING HAS BEEN DONE ABOUT THIS PROBLEM. *TR

Engine and Engine Cooling
Filed Mar 10, 2008110,000 milesFL

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE BEGAN TO REV WITHOUT WARNING. WHILE APPROACHING A STOP, THE VEHICLE REVVED VERY LOUDLY AND THEN LOST POWER. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT GAIN SPEED. HE TURNED THE VEHICLE OFF FOR TEN MINUTES AND RESTARTED IT, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REPAIR WOULD COST $6,000. THE MANUFACTURER STATED THAT THEY WOULD ATTEMPT TO WORK OUT A RESOLUTION, BUT HAVE NOT CONTACTED HIM BACK IN REFERENCE TO THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

Engine and Engine Cooling
Filed Mar 10, 200825,000 milesCA

THIS HAS BEEN OCCURRING JUST ABOUT SINCE I'VE PURCHASED MY 2003 MANUAL SATURN VUE. I DRIVE DOWN THE FREEWAY AND SUDDENLY THE CAR LOSES POWER AND THE REDUCED ENGINE POWER LIGHT AND SERVICE ENGINE SOON LIGHTS COME ON. THE CAR VERY SUDDENLY AND DANGEROUSLY LOSES POWER ON THE FREEWAY, I'VE HAD THIS OCCUR ON THE 405/5 SPLIT WHERE THERE WERE NO SHOULDERS TO PULL OVER TO. I HAVE TO TURN THE CAR ENGINE OFF AND THEN RESTART TO RETURN TO NORMAL HIGHWAY SPEEDS. I'VE TAKEN THIS CAR IN 8 TIMES FOR THIS SAME PROBLEM AND SATURN HAS NOT BEEN ABLE TO IDENTIFY THE ROOT CAUSE. EACH TIME THEY ATTEMPT TO FIX IT BY REPLACING THINGS, THE LAST TIME THEY TOLD ME THEY REPLACED ALL ELECTRONIC WIRING. THIS IS A DANGEROUS DEFECT AS IT ONLY OCCURS AT VERY HIGH SPEEDS! I KNOW THIS HAS AFFECTED OTHER VUE OWNERS BECAUSE I HAVE READ SEVERAL BLOGS WHERE PEOPLE HAVE COMPLAINED OF SIMILAR INCIDENTS. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Mar 7, 2008CA

TRANSMISSION SLIPS, AUTO SUDDENLY STOPPED ON FREEWAY, IT DID NOT SPEED AT ALL BUT 30 TO 40 MILES PER HOUR AFTER A PULL-OVER 30 MINUTES BREAK. IT CONTINUES SLIPPING AND SHAKING DURING STOPS. *TR

Power Train › Automatic Transmission
Filed Mar 3, 200859,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 50 MPH AND GREATER, THE TRANSMISSION MAKES STRANGE NOISES, HESITATES, JERKS, VIBRATES, HOPS, SLIPS, AND SLAMS INTO GEAR. THE TRANSMISSION SLAMS INTO GEAR UPON TAKE OFF. THE DEALER HAS REPLACED THE TRANSMISSION FOUR TIMES ON THE FOLLOWING DATES: 12/05/2007, 12/08/2007, 01/09/2008, AND 02/11/2008. THE TIRES WERE ALSO BALANCED DURING THE FOURTH REPAIR, BUT THIS DID NOT CORRECT ANYTHING. ONE OF THE TRANSMISSIONS HAD TO BE REPLACED AFTER THE VEHICLE HAD ONLY BEEN DRIVEN 50 MILES. THE NEXT TIME THE TRANSMISSION WAS REPLACED, THE DEALER HAD THE VEHICLE FOR TWENTY ONE DAYS. THE DEALER OFFERED HIM A $1,000 CERTIFICATE TO TRADE THE VEHICLE. CURRENTLY, THE VEHICLE IS EXPERIENCING THE SAME FAILURE AND THE TRANSMISSION NEEDS TO BE REPLACED A FIFTH TIME. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 59,000.

Power Train › Automatic Transmission
Filed Feb 25, 200858,000 milesVA

FLAGGED. [ FLAG MESSAGE - MARK AS UNREAD ] SUBJECT: RE: SATURN DEFECT DATE: MON, 25 FEB 2008 16:38:45 -0500 FROM: "PUB INQ WEB MAILBOX" <[email protected]> ADD MOBILE ALERT THE CORRECT AGENCY TO CONTACT WOULD BE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, WWW.NHTSA.DOT.GOV. SUSAN STEVENSON INFORMATION SPECIALIST NTSB RECORDS MANAGEMENT DIVISION 490 L'ENFANT PLAZA EAST, SW WASHINGTON, DC 20594 800-877-6799 -----ORIGINAL MESSAGE----- FROM: [email protected] [MAILTO:[email protected]] SENT: MONDAY, FEBRUARY 25, 2008 3:20 PM TO: PUB INQ WEB MAILBOX SUBJECT: PUBLIC CORRESPONDENCE THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITENONE USA HIGHWAY MESSAGE: I AM TYING TO FIND OUT IF THE NTSB HAS INVESTIGATED THE VTI TRANSMISSION PROBLEMS THAT SATURN IS IGNORING. THIS IS WELL DOCUMENTED THAT SATURN KNOWS THERE IS A PROBLEM BUT WILL NOT RECALL THEM OR COME UP WITH A PERMANENT FIX. I AM ON MY THIRD TRANNY AND THESE ARE A REAL SAFETY HAZARD BECAUSE OF THE FREQUENCY AND QUICKNESS WITH NO WARNING THAT THEY ARE BREAKING. MINE HAS LEFT ME AND/OR MY WIFE STRANDED IN THE MIDDLE OF THE ROAD OR THE INTERSECTION TWICE NOW. IS IT NOT GOING TO BE INVESTIGATED UNTIL AFTER SOMEONE GETS KILLED OR SERIOUSLY HURT? HAS THE NTSB ALREADY DONE AN INVESTIGATION AND FOUND NOTHING? PLEASE LET ME KNOW THANK YOU *** THIS REQUEST FOR AN INFORMATION PRODUCT REQUIRES A RESPONSE *** *TR

Power Train › Automatic Transmission
Filed Feb 23, 2008102,000 milesGA

WHILE DRIVING THE CAR DOWN THE ROAD AND STOPPED AT A STOP SIGN WHEN PULLING OFF THE CAR STARTED TO JERK AND WOULD NOT GO WHEN IT DID GO AFTER ABOUT A SECOND AND I WAS ALREADY OUT IN THE ROAD THE CAR WAS STALLING AND ME AND MY THREE CHILDREN WAS ALMOST HIT BY ONCOMING TRAFFIC. TOOK THE CAR INTO A SHOP AND WAS TOLD IT WAS THE TRANSMISSION THAT NEEDED TO BE REPLACED. WHICH A TRANSMISSION CANNOT BE FOUND TO FIT THIS CAR BUT ONE WHICH ALMOST 8000. AND NOW I AM READING ALL THE OTHER COMPLAINTS AND NOW AM SCARED TO TAKE A CHANCE TO FIX IT NOW THAT IT MAY NOT TAKE SINCE ALL OF THE OTHER PEOPLE HAVE HAD THE SAME PROBLEM. PLEASE RECALL THIS TYPE TRANSMISSION BEFORE SOMETHING BAD HAPPENS TO SOMEONE AND THEIR CHILDREN. *TR

Power Train
Filed Feb 20, 200879,500 milesIL

I OWN A 2003 SATURN VUE AWD CAR THAT HAS 79,500 MILES. THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE CAR SINCE PURCHASING IT BRAND NEW IN 2003. THE BIGGEST ISSUE INVOLVED THE POWER TRAIN. A SECONDARY BELT IN THE ENGINE BROKE WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY. WHEN THE SECONDARY BELT BROKE IS TANGLED WITH THE TIMING BELT CAUSING THE TIMING BELT TO SKIP A TOOTH. 12 VALVES WERE BENT. I CONTACTED A SATURN DEALERSHIP REGARDING THE ISSUE WITH THE POWER TRAIN AND WAS TOLD IT WOULD COST 7000.00 TO REPAIR. I HAVE HAD THE ENGINE REPAIRED BY AN INDEPENDENT MECHANIC. NO WARNING LIGHTS EVER APPEARED TO DENOTE ANY ISSUE WITH THE POWER TRAIN. *TR

Air BagsCrash1 injured
Filed Jan 30, 200889,000 milesMA

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 30 MPH, THE VEHICLE SLID ON ICE, TRAVELED DOWN A HILL, AND CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT, BUT SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED. THE FRONT END AND SIDES OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR THE INSURANCE COMPANY. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

Power Train › Automatic Transmission
Filed Jan 28, 200893,480 milesKY

THE VEHICLE WAS RIDING SMOOTHLY ON THE INTERSTATE. THE VEHICLE AFTER 25 MILES OF HIGHWAY TRAVEL SUDDENLY DECREASED IN SPEED. AT THE SAME TIME THE TRANSMISSION RESPONDED WITH A LOAD CONTINUAL ROAR. I WAS ON THE INTERSTATE AND I WAS ABLE TO AVOID AN ACCIDENT AND MAKE IT TO THE MEDIAN WITHOUT INJURY. I HAD THE VEHICLE TOWED THE REMAINING 30 MILES AT A TOTAL COST OF $120.00. I WAS TOLD BY THE REPAIR TECHNICIAN THAT IT WOULD TAKE $5,583.00 TO REPLACE THE TRANSMISSION THAT WAS UNABLE TO BE REPAIRED. THE SATURN DEALERSHIP QUOTED THE REPAIR AT $6,000.00. I CURRENTLY OWE $7,800.00 ON THE PRICE OF THE VEHICLE PURCHASED 2 YEARS AGO. THE CAR IS UNDER THE 5 YEAR WARRANTY MARK BUT HAS 93,500 WHICH FALLS SHORT OF THE EXTENDED TRANSMISSION WARRANTY. I AM UNABLE TO AFFORD TO REPAIR IT AND WILL NOT SINCE I'VE HEARD STORIES OF OTHERS NEEDING TO REPLACE THE TRANSMISSION 2 YEARS LATER. I CAN'T SELL THE CAR FOR 2 REASONS. THE 1ST I DON'T WANT TO PASS THE PROBLEM ON TO SOMEONE ELSE. THE 2ND I STILL HAVE A NOTE ON THE LOAN AND THE HIGHEST OFFER THE SATURN DEALER WILL GIVE US IS $1,500 WITH OR WITHOUT A NEW TRANSMISSION. I AM NOT IN A FINANCIAL POSITION TO HAVE 2 CAR NOTES WITH 1 CAR. I DO NOT NO WHAT ELSE TO DO. *TR

Power Train › Automatic Transmission
Filed Jan 26, 2008108,000 milesCA

2003 SATURN VUE "VTI TRANS". PROBLEMS WITH THE TRANSMISSION, SOUNDS, SLIPPING, DISENGAGING. WENT INTO SATURN DEALER SEVERAL TIMES,EACH TIME I WAS TOLD THAT THE SOUNDS WERE NORMAL, COMMON TO ALL VTI'S, AND THE SLIPPING WAS TRACTION CONTROL. THEY DID NOT NOTE ANY OF MY COMPLAINTS INTO THEIR COMPUTER. WHEN I TALKED TO THEM NO ONE MENTIONED OR NOTIFIED ME OF ANY KNOWN PROBLEMS,NOR DID THEY NOTIFY ME THAT THE TRANS. WARRANTY FOR THE VUE HAD BEEN INCREASED TO 5YR/75,000MI. I WOULD HAVE BROUGHT THE CAR IN FOR SERVICE!RECENTLY I FOUND OUT ABOUT SEVERAL SERVICE BULLETINS IN 2004, I WAS NOT NOTIFIED OF ANY. SINCE I COULD NOT AFFORD THE COSTS FOR REPAIR, I "LIMPED" ALONG WITH MY VUE,FOR AS LONG AS I COULD,SOMETIMES IN RATHER DANGEROUS SITUATIONS, UNTIL THE TRANS. FAILED. AFTER GETTING THE WORK DONE HE TOLD ME THAT HE WAS SURE IT WOULD HAPPEN AGAIN SOON. THE PROBLEM STARTED UP AGAIN THAT VERY NIGHT!CHECK WEB SITES LIKE-HTTP://WWW.CARSURVEY.ORG AND HTTP://WWW.SATURNFANS.COM AND READ DESCRIPTIONS ABT. SATURN VUE "VTI" TRANS. DESCRIBING THE EXACT PROBLEMS I HAD. THIS IS NOT JUST MY PROBLEM, THIS IS AN EPIDEMIC AND SATURN HAS KNOWN ABOUT IT FOR A LONG TIME AND THEY ARE NOT DOING ANYTHING. FRESNO SATURN DEALER NEVER "REGISTERED" US OR OUR PURCHASE WITH SATURN CORPORATE. SOME OF THEM HAVE NEARLY GOTTEN KILLED, INCLUDING ME AS POWER WAS LOST AS I WAS EXITING PARKING LOTS INTO TRAFFIC. THE MECHANICS, NOW THAT MY CAR IS OUTSIDE OF WARRANTY, TOLD ME ABOUT KNOWN PROBLEMS WITH VTI TRANS. THEY TOLD M

Engine and Engine Cooling
Filed Jan 24, 2008112,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 25 MPH, THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE WOULD SHAKE INTERMITTENTLY AND STALLED ON THE FREEWAY SEVERAL TIMES. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE SERVICE LIGHT WOULD ILLUMINATE AFTER THE FAILURE. THE VEHICLE HAD BEEN BACK AND FORTH FROM THE DEALER APPROXIMATELY FIVE TIMES. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 114,357 AND FAILURE MILEAGE WAS 112,000.

Electrical System › Ignition › Switch
Filed Jan 23, 200843,000 milesFL

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHEN THE KEY WAS PLACED IN THE IGNITION, THE KEY WOULD NOT TURN UNTIL SEVERAL MINUTES LATER. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 43,300.

Power Train › Automatic Transmission
Filed Jan 15, 200885,000 milesNY

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO SECOND GEAR FROM HIGH. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 85,000. UPDATED 02-06-08. *KB THE CONSUMER STATED THE DEALER IS NOT AT FAULT BUT THE SATURN CORPORATION FOR NOT BEING INCLUDED IN THE RECALL DUE TO THE NEW TYPE OF TRANSMISSION. UPDATED 02/06/08 *TR

Power Train › Automatic Transmission
Filed Jan 14, 200859,000 milesPA

MY SON HAD MY 2003 VUE AT THE DEALER FOR SERVICE ENGINE SOON LIGHT. DEALER ADVISED IT WAS A THERMOSTAT AND THEY NEEDED TO ORDER THE PART. MY SON WAS TOLD IT WAS OKAY TO DRIVE. THE NEXT DAY HE WENT TO GO TO A FRIENDS HOUSE AND IT MADE A GRINDING, WHINE NOISE. IT THEN WOULDN'T GO UP A HILL. FINALLY GOT IT HOME ( LESS THAN A QUARTER MILE) AND IT WOULDN'T GO INTO REVERSE. TOOK IT TO A PRIVATE TRANSMISSION SHOP AND THEY SAID THE TRANSMISSION HAD "BLOWN APART". THE CAR ONLY HAD 59,000 MILES ON IT. HAD A USED TRANSMISSION INSTALLED FOR 2,500.00. A NEW ONE WOULD COST 5500 AND REBUILT 3500. PIECE OF JUNK... WHY DOESN'T SOME ONE MAKE THE DEALER RECALL THIS JUNKER? *TR

Power Train › Driveline › Differential Unit
Filed Jan 11, 200822,000 milesPA

YORK PA> SATURN HAS PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. WHICH THEY KNOW WILL NOT FIX THE PROBLEM. AFTER REGULAR PREVENTIVE MAINTENANCE, 2003 SATURN VUE HAS CONTINUOUSLY EXPERIENCED TRANSMISSION PROBLEMS FROM 10,000 POINT ON. VEHICLE WHILE JUST TRAVELING DOWN A ROAD AT 30-40 MPH), DOES NOT SHIFT PROPERLY INTO HIGHER GEAR , MAKES LOUD GRINDING NOISES WHILE TURNING AND ACCELERATING AND OTHERWISE FAILS TO OPERATE PROPERLY TRANSMISSION WAS LOOKED AT BY DEALER SEVERAL TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. PROBLEMS CONTINUE AFTER SERVICING. HAVE READ EXTENSIVE REPORTS AND COMPLAINTS INVOLVING SATURN VUE VT1 TRANSMISSION. SATURN NEEDS TO HAVE A RECALL - IT'S CONSUMERS CAN'T AFFORD ALL OF THESE REPAIRS FOR WHAT IS CLEARLY A FAULTY TRANSMISSION THAT HAS BEEN DISCONTINUED! NEXT STEP IS CLASS ACTION SUIT BY OWNERS!!!!!!!!!! THINK ABOUT ALL OF THESE UNHAPPY PEOPLE WHEN SALES GET TOUGH SATURN??? ALL I ASK IS FOR GM/SATURN TO REPLACE MY FAULTY DRIVE TRAIN (ENGINE AND TRANSMISSION) FREE OF ALL LABOR AND PARTS WITH THE NEW TYPE DRIVE TRAIN THAT IS IN THE NEW 2007-08 VUE !!! *TR

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 11, 2008NJ

PURCHASED MY 2003 SATURN VUE LAST YEAR WITH 32,000 MILES ON IT. I BOUGHT THE BEST EXTENDED WARRANTY AVAILABLE JUST IN CASE. WELL, I TOOK MY VEHICLE TO INSPECTION LAST MONTH AND FAILED FOR EMISSIONS. IT WASN'T THE GAS CAP. SATURN OF FREEHOLD, NJ RAN A DIAGNOSTICS TO FIND OUT THAT IT'S THE THERMOSTAT!. YOU WOULD THINK THIS WOULD BE COVERED UNDER THE WARRANTY? WELL, EVERYTHING ELSE IS COVERED EXCEPT THE THERMOSTAT...SIGH. HOW IS IT POSSIBLE FOR A FOUR YEAR OLD VEHICLE WITH NORMAL MILEAGE BLOW A THERMOSTAT? I'M WONDERING IF THIS IS COMMON AMONGST THE VUE'S AND IF MAYBE THERE MIGHT BE A RECALL COMING. WOULD LOVE TO HEAR FROM SOMEONE. *TR

Power Train › Automatic Transmission
Filed Jan 8, 200870,000 milesVA

ON MY 2003 SATURN, THE CAR UNEXPECTEDLY WILL NOT GO INTO DRIVE AND I AM UNABLE TO GO ANYWHERE. AT OTHER TIMES, WHILE DRIVING, I LOSE ALL ABILITY TO ACCELERATE OR DRIVE ABOVE 20 MPH. EXTREMELY UNPREDICTABLE AND UNSAFE. ALTHOUGH I'VE BROUGHT THE CAR IN FOR SERVICE, SATURN CLAIMS THEY CANNOT RECREATE OR FIX THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. *TR

Power Train › Automatic Transmission
Filed Dec 23, 200776,420 milesMO

SATURN 2003 VUE WITH VTI TRANSMISSION WAS PURCHASED NEW IN 10/02. AT 76,000 MILES WHEN ACCELERATING TO GET ON HIGHWAY, THE RPM'S WERE ROARING AND THE SPEEDOMETER WAS DROPPING. PULLED ON SHOULDER AND WAS ABLE TO DRIVE CAR AT 30 MPH A FEW MILES TO THE SATURN CREVE COEUR DEALER, WHO MET US GETTING OUT OF THE CAR, AND TOLD US HE COULD NOT EVEN LOOK AT OUR CAR TO GO SOMEWHERE ELSE! DROVE SIDES STREETS 30 MPH TO SOUTH COUNTY SATURN DEALER WHERE PURCHASED. AFTER TEST DRIVING THEY STATED THEY THOUGHT THE RANGE SWITCH WAS BAD. NO LONGER UNDER EXTENDED WARRANTY IT WOULD COST $452 TO REPLACE. AFTER READ ABOUT OTHERS COMPLAINTS ON THIS SITE, AND HAVING NEVER HEARD OF A RANGE SWITCH I AM LEARY OF SPENDING THE $452 ONLY TO HAVE THEM TELL ME THE NEXT TIME IT HAPPENS THAT THE TRANSMISSION WILL NEED TO BE REPLACED. RECENTLY HAD PROBLEMS WITH IGNITION STICKING WHEN TURNING THE KEY. THEY TOLD ME IT WAS SOME SWITCH THEN TOO AND THE NEXT DAY IT DID THE SAME THING. THEN I WAS TOLD THAT I NEEDED A WHOLE NEW IGNITION AFTER THEY HELD THE KEY AND GROUND IT DOWN! I DO NOT TRUST THEM. CAR HAS NOT HAD A PROBLEMS THE PAST FEW DAYS. I WILL NEVER BUY ANOTHER SATURN! *TR

Power Train › Automatic Transmission
Filed Dec 13, 2007WA

NOVEMBER SATURDAY 10TH, 2007, MY 2003 SATURN VUE MADE A GRINDING NOISE, I HEARD A POP THEN IT STOPPED IN THE MIDDLE OF AN INTERSECTION. THE ENGINE WAS STILL RUNNING, BUT THE CAR WOULD NOT GO FORWARD OR BACKWARD. I PUT THE CAR IN NEUTRAL AND COASTED DOWN THE HILL TO PARK IT. I CALLED SATURN AND DESCRIBED THE SITUATION. THEY SAID IT SOUNDED LIKE THE TRANSMISSION. I HAD IT TOWED TO SATURN OF RENTON. NOVEMBER 13TH THE SERVICE DEPARTMENT CALLED AND SAID THAT THE PROBLEM WAS THE TRANSMISSION BELT. I SAID OK, SO PUT A NEW BELT ON. THE SERVICE PERSON SAID, WELL THE "TRANSMISSION IS SHATTERED". I SAID "HOW ON EARTH DID THAT HAPPEN?!" HE TOLD ME THAT THE TRANSMISSION BELTS IN THE 2003 SATURN VUE'S ARE METAL, SO WHEN THEY BREAK, THEY SHATTER THE ENTIRE TRANSMISSION. I SAID, SO THERE IS A FLAW IN THE DESIGN OF THE TRANSMISSION THEN. HE SAID, "YES, I SEE A LOT OF THESE". HE TOLD ME IT WOULD COST $5,500.00 PLUS TAX TO FIX IT. I CALLED THE SATURN COMPANY CUSTOMER SERVICE LINE. I OPENED A FORMAL CASE AND WAS ASSIGNED TO AN "ADVOCATE". THAT PERSON CALLED ME ON NOVEMBER 15TH AND SAID THAT BECAUSE IT IS A FLAW IN THE DESIGN OF THE TRANSMISSION, THEY WOULD HONOR THE EXTENDED WARRANTY, WHICH ONLY TAKES $1,000.00 OFF OF THE REPAIRS. I SAID THAT WASN'T GOOD ENOUGH, SATURN NEEDED TO PAY THE FULL COST TO GET IT FIXED. MY "ADVOCATE" SAID THAT WAS ALL SATURN WOULD DO, AND I HAD 30 DAYS TO DECIDE IF I WOULD ACCEPT. SATURN WILL DO NOTHING TO CORRECT THIS FAILURE. THEY EVEN INSULTED YESTERDAY (DEC. 11TH)

Power Train › Automatic Transmission
Filed Dec 8, 200768,000 milesMO

WITHOUT WARNING, THE VUE SUDDENLY CAME TO A DEAD CRAWL WHILE ACCELERATING AND WAS ALMOST T-BONED. VUE PRACTICALLY DIED BUT THE ENGINE REVVED REAL HIGH. ENGINE LIGHT AND REDUCED POWER LIGHT WERE ON. GOT THE VUE TO CRAWL HOME ANOTHER MILE. LATER, I STARTED THE CAR AND THERE WERE NO WARNING LIGHTS. TEST DROVE AROUND THE BLOCK WITH NO PROBLEM DROVE VUE TO O'REILLY AUTO PARTS AND USED CODE SCANNER. THE CODE SCANNER (AUTOXRAY CODE SCOUT 2500) DISPLAYED THE FOLLOWING MESSAGES; ENGINE LIGHT OFF, P1882 = RATIO CONTROL PERFORMANCE, P0701 = TRANSMISSION CONTROL SYSTEM, RANGE/PERFORMANCE, P0700 = TRANSMISSION CONTROL SYSTEM MALFUNCTION. LATER, IT HAPPENED AGAIN. SUDDENLY WHILE ACCELERATING AND WITHOUT WARNING I HAD NO POWER. ENGINE WAS STILL RUNNING, ENGINE LIGHT AND REDUCED POWER LIGHT CAME ON. NO POWER AND WAS RIGHT IN THE MIDDLE OF TRAFFIC, ALMOST REAR ENDED. PICKED UP CODE SCANNER AGAIN AND TOOK TO VEHICLE. CONNECTED THE SCANNER AND READ THE SAME CODES AS ABOVE. THIS TIME TRANSMISSION WAS COMPLETELY DISABLED. TOWED VUE TO SOUTH COUNTY SATURN IN ST LOUIS. THE DEALER CALLED NEXT DAY AND SAID THERE IS NOTHING WRONG AND THERE ARE NO CODES. DEALER SAID THEY MUST HAVE CODES IN ORDER TO REPAIR PROBLEM. (THERE ARE NO SPECIFIC CODES THAT WILL DISPLAY REGARDING THE PROBLEM. WHEN TRANSMISSION FAILS CODES ARE TOO BROAD AND DO NOT INDICATE SPECIFIC PROBLEM. THERE ARE NO SENSORS INSIDE THE TRANSMISSION THAT MONITOR THE ACTUAL PROBLEMS. I INSISTED THAT THEY TEST DRIVE THE CAR. RELUCTANTLY, THEY HAD

Power Train › Automatic Transmission
Filed Dec 2, 200782,400 milesPA

2003 SATURN VUE, AWD, V6,UPON PULLING OUT OF INTERSECTION, ACCELERATING, AUTOMATIC TRANSMISSION NOT UP SHIFTING ON ACCELERATING. LOSS OF POWER. ENGINE ACCELS BUT VEHICLE MOVEMENT SLOWS. TRANSMISSION DOES NOT ENGAGE. DEALERSHIP STATES THAT THE COMPUTER NEEDS TO BE "DUMMIED UP". VEHICLE IS NOT USE TO A DIFFERENT DRIVER. CAN NOT PULL OUT OF INTERSECTION FAST. GOOD CAR FOR VERY VERY SLOW PERSON.. NOT "VTI" TRANSMISSION. DEALERSHIP HAS DUMMIED UP COMPUTER MANY TIMES. SEEMS TO HELP FOR A WHILE BUT AFTER A WHILE WE ARE JUST USE TO ACCELERATION SLOW TO LET THE TRANSMISSION SHIFT BEFORE APPLYING ADDITIONAL GAS PEDAL. REAR DRIVE UNIT GRINDING ON TURNING. DEALER STATES THAT THIS A KNOWN PROBLEM AND HAS A "KIT" READY WITH ALL PARTS NEEDED TO MAKE THE REPAIRS IN THE REAR END UNIT. PRICE IS OVER $1000.00... I WAS NOT REIMBURSED FOR ANY COSTS. FAILURE ON REAR UNIT OCCURRED AT 70,000 MILES. VEHICLE PURCHASED NEW AND MY WIFE DROVE, TILL 75,000 MILES. NOW I AM DRIVING THE VUE AND I WOULD LIKE TO ACCELERATE A LITTLE MORE QUICKLY OUT OF SOME INTERSECTION. SPARK PLUG FAILED AT 50,000 MILES. THEY ARE TO LAST TO 100,000 MILES. VERY EXPENSIVE REPAIR TO REPLACE THE SPARK PLUG, HAVE TO TEAR OFF THE TOP END OF INTAKE MANIFOLD TO GET TO IT. MANY EXPENSIVE REPLACEMENT GASKETS HAD TO BE REPLACED AND THE LABOR ALSO. I USED MY PERSONAL CERTIFIED MECHANIC TO SAVE SOME MONEY. BAD DESIGN. *TR

Power Train › Automatic Transmission
Filed Nov 28, 200767,346 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHEN CHANGING GEARS, THE TRANSMISSION SLIPS AND THE VEHICLE IS NOT FLUID WHILE DRIVING AT ANY SPEED. THE FAILURE BEGAN IN APRIL OF 2007. THIS IS THE THIRD TIME SINCE APRIL THAT THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE TRANSMISSION SLIPPAGE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,346 AND FAILURE MILEAGE WAS 67,346.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Nov 21, 200742,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE VEHICLE STALLED AND LOST POWER WHILE DRIVING 75 MPH. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT LATER BEGAN MAKING A CLICKING SOUND. THE CONTACT WAS INFORMED THAT THE CONVERTER WAS RUBBING AGAINST ANOTHER COMPONENT. AFTER REPAIRING THE VEHICLE FOR THE THIRD TIME, SHE SMELLED EXHAUST FUMES INSIDE THE PASSENGER COMPARTMENT. THE VIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 42,500 AND FAILURE MILEAGE WAS 42,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Saturn Vue → · Every Vue year → · How the figures are calculated →