Page 3 of 3 · complaints 101–131 of 131

2002 Saturn SL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 26, 200443,000 milesWV

VEHICLE ROTORS ARE WARPED.*MR THE CONSUMER STATED THE ROTORS WARPED SO BAD IN 10,000 MILES THAT THE VEHICLE SHOOK AND VIBRATED. WHEN MANEUVERING AROUND A CURVE THE VEHICLE WAS DIFFICULT TO CONTROL. *PH *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 10, 2004CA

CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS. FRONT BRAKE ROTORS WERE REPLACED ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM RECURRED. *AK

Power Train
Filed Jan 15, 20048,500 milesOH

SATURN SL1 WAS NOT SHIFTING PROPERLY. TOOK IT IN FOR REPAIRS ON MONDAY, 6/23/03. SUPOSSEDLY COMPUTER WAS REPROGRAMMED. FOUR DAYS LATER (06/27/03) TRANSMISSION FAILED TOTALY. HAD TO HAVE CAR TOWED. WHOLE TRANSMISSION WAS REPLACED BUT I DO NOT FEEL SAFE DRIVING IT.

Seats › Front Assembly › ReclinerCrash1 injured
Filed Dec 23, 200325,000 milesNC

WHILE DRIVING 15 MPH THE VEHICLE WAS INVOLVED A REAR END COLLISION. UPON IMPACT THE DRIVER SEAT COLLAPSED WITHOUT WARNING. THE DRIVER SUSTAINED NECK AND BACK INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

Power Train › Manual Transmission
Filed Dec 15, 200338,026 milesWI

WHILE DRIVING CONSUMER HEARD A LOUD NOISE. TOOK VEHICLE TO DEALER, WHO DETERMINED THAT THE GEARS BROKE AND WENT THROUGH THE TRANSMISSION. MANUAL TRANSMISSION WAS REPLACED. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column ShiftFire
Filed Oct 22, 2003IL

GEAR SHIFT STARTED SMOKING THEN CAUGHT ON FIRE.*MR THERE WAS A RECALL FOR 2000-2003 SATURNS OF THE SAME MODEL. THE DEALER STATED THEY WEREN'T RESPONSIBLE FOR THE FIRE AND WASN'T GOING TO PAY FOR THE DAMAGES. *PH *NLM

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Oct 1, 2003TN

VEHICLE EXPERIENCED BRAKE FAILURE.*MR WHILE DRIVING THE CONSUMER BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR, AS SHE WAS ATTEMPTING TO STOP THE VEHICLE AT A TRAFFIC SIGNAL. IT HAD RESULTED IN A COLLISION WITH THE VEHICLE IN FRONT OF HER. ABOUT $600 WORTH OF DAMAGES OCCURRED NOT INCLUDING THE CAUSE OF REPAIRS FOR THE CONSUMERS VEHICLE.*CB

Air Bags
Filed Aug 5, 2003MD

WHILE DRIVING AT HIGHWAY SPEED, CONSUMER LOST CONTROL AND COULDN'T STEER THE VEHICLE. PASSENGER'SIR BAG DEPLOYED.DEALER AND MANUFACTURER NOTIFIED. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Aug 1, 20039,500 milesNY

WHEN DRIVING AT NIGHT WITH THE HIGH BEAMS ON OR OFF, THE HEADLIGHTS, FLICKERED. THE CONSUMER FELT IT WAS VERY DISTRACTING AND ANNOYING. *AK *SCC *JB

Engine and Engine Cooling › Engine
Filed Jul 14, 2003CA

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUTDOWN. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 26, 200330,269 milesNC

STEERING WHEEL SHAKES WHEN BRAKING, ESPECIALLY AT HIGHER SPEEDS. THE DEALER REPORTS THIS IS DUE TO WARPED ROTORS DUE TO "EXTERNAL FORCES" AND NOT A WARRANTY PROBLEM. THE CAR HAS 30,000 MILES AND LESS THAN 2 YEARS OLD. DRIVEN MOSTLY HIGHWAY TO AND FROM WORK, 35 MILES ONE WAY EACH DAY. SEEMS MORE LIKE A DEFECTIVE PART OR ENGINEERING.*AK

Air BagsCrash1 injured
Filed May 5, 200344,000 milesNJ

VEHICLE WAS IN A HIGH SPEED FRONTAL COLLISION BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.

Seats
Filed Apr 15, 2003NY

I PURCHASED A 4-DOOR SATURN SL 2002 THIS PAST SUMMER. THE CARS DESIGN IS INCORRECT. WHEN I SIT IN THE SEAT WITH BOTH OF MY HANDS ON THE STEERING WHEEL AND DRIVE, I HAVE TO TURN MY BODY FROM THE WAIST DOWN TO THE LEFT IN ORDER TO PRESS ON THE GAS OR BRAKE. I HAVE NO ROOM ON THE RIGHT SIDE NEXT TO THE GAS PEDAL DUE TO THE CENTER CONSOLE PANEL, IT FORCES ME TO SIT WITH MY WAIST TURNED TO THE LEFT. THIS IS AN EXTREMELY UNCOMFORTABLE POSITION AND I HAVE HAD CONTINUAL BACK PAIN, WHICH BEGAN TWO MONTHS AFTER PURCHASING THE CAR. I HAVE BEEN SEEING A CHIROPRACTOR FOR THE PAST 4 MONTHS. I SPOKE TO THE DEALER WHOM I PURCHASED THE CAR FROM, AND WAS GIVEN A LETTER STATING THE SEAT WAS POSITIONED CORRECTLY AND THERE WAS NOTHING THEY COULD DO. I BELIEVE I WILL HAVE LONG TERM BACK PAIN IF I CONTINUE TO DRIVE THIS CAR. AS IT IS A NEW CAR AND I WOULD LOOSE $8000 OR $9000 IF I WERE TO SELL IT IMMEDIATELY, I FIND IT VERY DIFFICULT TO DO SO. *JB

Engine and Engine Cooling › Engine
Filed Apr 1, 2003MS

2002 SATURN SL HAS 3 LEAKING SEALS. VERY DANGEROUS FOR A FIRE. REAR SEAL, OIL PAN GASKET AND CRANK CASE GASKET ALL LEAKING. DANGEROUS FOR SINGLE WOMEN ON THE ROAD. *JB

Service Brakes, Air › Antilock
Filed Jan 24, 2003CA

WHILE DRIVING THE BRAKE PEDAL WILL GO DOWN TO THE FLOOR INTERMITTENTLY, CAUSING THE CONSUMER TO PULL OVER. TS

Structure
Filed Jan 13, 2003LA

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE VEERED INTO ANOTHER LANE OF INCOMING TRAFFIC.*JB

Seats › Front Assembly › Recliner
Filed Oct 28, 2002MN

CONSUMER NOTICE THE VEHICLE DOESN'TCOMPLIES WITH ALL APPLICABLE U.S FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVVSS). "LATCH" TS

Steering › Steering Wheel/Handle BarCrash1 injured
Filed Oct 23, 2002PA

NO SUMMARY. DT

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 23, 2002NM

THE CAR IDLES ROUGH, HAS LOUSY GAS MILEAGE, AND NO POWER. I WAS TOLD ON THE 5TH TIME TO THE SATURN REPAIR SHOP, THAT THE SL1S HAVE AN ENGINEERING DEFECT AND SATURN DOES NOT KNOW HOW TO FIX IT. DT

Tires
Filed Aug 21, 2002MI

CONSUMER STATED, SHE COULD FEEL A SLIGHT THUMPING IN THE STEERING COLUMN, CONSUMER THEN MADE AN APPOINTMENT TO TAKE THE VEHICLE IN, WHILE IN ROUTE TO THE DEALER, THE RIGHT FRONT TIRE SEPARATED FROM THE RIM, THERE WAS NO AUDIBLE SOUND OF A BLOWOUT, CONSUMER WAS ABLE TO PULL OVER AND THE VEHICLE WAS TOWED TO THE DEALER, CONSUMER IS REQUESTING 4 NEW TIRES, BUT THE DEALER REFUSED STATING THAT IT WAS JUST ONE OF THOSE THINGS.(FIRESTONE TIRES)*JB

Fuel System, Other
Filed Aug 2, 2002IL

FUEL GAUGE IS NOT REGISTERING PROPER AMOUNT OF FUEL, CAUSING VEHICLE TO STOP RUNNING WHILE DRIVING. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Seat Belts › Front › Buckle AssemblyCrash1 injured
Filed Jul 24, 2002TX

VEHICLE WAS INVOLVED IN A SIX CAR REAR END COLLISION.DRIVER'S SIDE SEAT BELT CAME UNLATCHED ,AND DRIVER SUSTAINED INJURIES. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags › FrontalCrash
Filed Jul 24, 2002TX

VEHICLE WAS INVOLVED IN A SIX CAR REAR END COLLISION AND NEITHER AIR BAG DEPLOYED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jul 5, 2002TN

TRANSMISSION PAWL WILL NOT DISENGAGE IF VEHICLE IS PARKED ON SLIGHTEST INCLINE EVEN WITH EMERGENCY BRAKE. THIS PROBLEM IS BECOMING REPETITIOUS MORE FREQUENTLY. VEHICLE MUST BE LEFT IN NEUTRAL WITH HAND BRAKE ENGAGED. PLEASE DESCRIBE DETAILS. *AK

Visibility › Windshield
Filed Jun 12, 2002FL

VEHICLES TAKEN TO DEALERSHIP TO HAVE WINDOWS TINTED. CONSUMER PICKS UP VEHICLE AND NOTICE NUMEROUS BUBBLES ON THE GLASS. DEALERSHIP ADVISED BUBBLES WOULD GO AWAY, HOWEVER BUBBLES GOT WORSE. DEALERSHIP REPLACED TINT ON BOTH DRIVER SIDE AND PASSENGER SIDE WINDOW. *TT

Power Train › Automatic Transmission
Filed May 17, 2002NC

AUTOMATIC TRANSMISSION NOT ABLE TO SHIFT INTO LOW GEAR WHILE DESCENDING STEEP GRADE/MOUNTAIN ROADS. BRAKES ARE SCORCHED DUE TO EXCESSIVE PEDAL APPLICATION, AND CONTROLLING VEHICLE IS WITH DIFFICULTY. PLEASE DESCRIBE DETAILS. *AK

Vehicle Speed Control
Filed May 6, 2002NY

WHILE DRIVING IT IS HARD FOR BRAKES TO STOP VEHICLE. *AK WHEN BRAKES ARE APPLIED VEHICLE CONTINUES TO ACCELERATE. THE ENGINE RPMS RACED AND WOULD NOT IDLE DOWN. DRIVER HAD HAS TO APPLY BRAKES VERY HARD. DEALER REPLACE THROTTLE POSITION SENSOR. *TT

SeatsCrash1 injured
Filed Mar 19, 2002NV

UPON REAR IMPACT, THE DRIVER'S SEAT IMMEDIATELY FELL BACKWARD TO A TOTAL RECLINING POSITION. THE DRIVER WAS FORCED BACKWARD, INTO A RECLINING POSITION, UNABLE TO SEE THROUGH THE WINDSHIELD TO NAVIGATE THE CAR. THE SEAT IS NOT BROKEN. WHEN THE LEVER WAS PRESSED, THE SEAT RETURNED TO IT'S NORMAL UPRIGHT POSITION.*AK

Exterior Lighting › Tail Lights
Filed Feb 3, 2002PA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 14, 2002TX

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STALLS WITHOUT ANY INDICATION. DEALER WAS CONTACTED AND COULD NOT DUPLICATE PROBLEM, BUT REPLACED BATTERY .PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 16, 2001PA

AFTER A LONG DISTANCE DRIVE AND STOPPING AT LOCAL STORE FOR A MOMENT VEHICLE WOULD HESITATE WHILE CONSUMER WAS TRAVELING AT ABOUT 45MPH. THEN, WHEN PULLING INTO A PARKING LOT VEHICLE STARTED SMOKING, RELEASING VERY THICK VAPOR. ALSO, SMOKE WAS COMING FROM EXHAUST, AND VAPORS WAS FROM INSIDE OF VEHICLE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Saturn SL → · Every SL year → · How the figures are calculated →