I HAVE A 2002 SL1 (AUTO TRANSMISSION)WITH OVER 150,000 MILES ON IT. THE TRANSMISSION HAD STARTED CLUNKING WHEN ENGAGED IN REVERSE AND ALSO WHEN SHIFTING BETWEEN OTHER GEARS. I DECIDED TO HAVE MY TRANSMISSION REBUILT. I HAVE HAD MY CAR AT A TRANSMISSION SHOP FOR OVER A MONTH NOW. THE MECHANICS REPLACED MY VALVE BOX AND STILL AM HAVING THE SAME ISSUES. MY MECHANICS IS AT A LOSS RIGHT NOW. I HAVE READ ALOT OF BLOGS ON THE INTERNET ABOUT THE SATURN TRANSMISSIONS AND BELIEVE I AM NOT GOING TO GET MY CAR FIXED BY MY CURRENT MECHANIC NOR ANYONE ELSE. *TR
2002 Saturn SL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL*THE CONTACT OWNS A 2002 SATURN SL1. WHENEVER THE CONTACT ATTEMPTS TO TURN ON THE VEHICLE, THE IGNITION WILL NOT TURN TO THE START POSITION. THE CONTACT STATED THAT IT TAKES 5-10 MINUTES OF ATTEMPTING TO TURN ON THE VEHICLE BEFORE THE IGNITION WOULD TURN. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 103,787 AND FAILURE MILEAGE WAS 87,000.
TL*THE CONTACT OWNS A 2002 SATURN SL2. WHILE DRIVING AT 5 MPH, ALL OF THE INSTRUMENT PANEL GAUGES MALFUNCTIONED AND THE VEHICLE SHUT OFF. THE VEHICLE HAS BEEN SERVICED BY THE DEALER SEVERAL TIMES. DURING THE MOST RECENT FAILURE, THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER FOR REPAIR. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
TL*THE CONTACT OWNS A 2002 SATURN SL2. WHILE DRIVING BETWEEN 20 AND 40 MPH MPH, THE VEHICLE BECAME SLUGGISH WHILE THE CONTACT ATTEMPTED TO ACCELERATE. HE HAD TO SLOW THE VEHICLE DOWN AND GRADUALLY ACCELERATE IN ORDER TO SWITCH GEARS. THE CONTACT SPOKE WITH THE DEALER AND THEY ACCUSED HIM OF NOT FOLLOWING THE MAINTENANCE SCHEDULE. THE CURRENT MILEAGE WAS 33,323 AND FAILURE MILEAGE WAS 33,175. UPDATED 04/04/08. *LJ
WHILE THE CAR WAS STILL UNDER WARRANT, I TOOK IT TO THE DEALER WITH A COMPLAINT THAT THE ENGINE WOULD NOT ACCELERATE WELL AND DESCRIBED IT AS "SLUGGISH". AFTER CHECKING IT, IT WAS DETERMINED THAT IT WAS NOT THE ENGINE. WHEN I KEPT NOTICING THAT THE OIL IN THE CAR WAS EXTREMELY LOW BETWEEN OIL CHANGES, BUT IT WAS NOT LEAKING OUT OF THE CAR NOR WAS THE CAR BURNING OIL FROM THE EXHAUST, I CONTACTED THE DEALER VIA TELEPHONE AND WAS TOLD THAT THEY HAD JUST FIXED A CAR WITH THE SAME PROBLEM AND THE ENGINE NEEDED TO BE REBUILT TO THE TUNE OF $1400. AT THIS POINT, THE CAR WAS OUT OF WARRANTY. I WAS ADVISED THAT THE OIL WAS LEAKING INTO THE ENGINE ITSELF. *TR
AT AROUND 60K THE SATURN SL1 2002 SHOWED A TROUBLE CODE WITH THE INTAKE GASKET LEAKING FUEL MILEAGE SUFFERED. THIS CAR CAN NOT PASS SMOG AND NOW THE CAR IS CONSUMING 1 QT OF OIL IN 300 MILES, AS WELL AS GETTING TERRIBLE GAS MILEAGE. NO REPAIRS HAVE BEEN MADE AS I WOULD THINK THAT SINCE THE NET IS LITTERED WITH THIS PROBLEM ON THE SL1 1.9 IT SHOULD BE COVERED BY SATURN. IF THERE IS NOT A COMMON FAILURE WITH THE INTAKE GASKET WHY HAS SATURN MADE A UPGRADED GASKET?? RECALL THIS POS! *TR
I HAVE A 2002 SATURN SL2 AND I'VE HAD TO REPLACE MY TRANSMISSION TWICE NOW. I BELIEVE THAT THE DEALERSHIP IN MANCHESTER, NH KNOWINGLY SOLD IT TO ME LIKE THIS SINCE I HAD BROUGHT UP A VERY SLIGHT SPEED UP EFFECT THE CAR HAD TO THE CAR SALES WOMAN, AND SHE HAD TOLD ME THAT IT WAS BECAUSE THE CAR HAD A SLIGHTLY MORE POWERFUL ENGINE THAN THE 4.0 I WAS USED TO (IT HAD A 4.6) AND THE JUMP WAS JUST THE "EXTRA POWER". I HAVEN'T EVEN OWNED THE CAR FOR 18 MONTHS YET. IT'S A PIECE OF CRAP AND I HAVE A PRETTY BITTER TASTE IN MY MOUTH FROM DEALING WITH THE CAR DEALERSHIPS IN NH AND IN MD. THE DEALERSHIP IN SALISBURY, MD WANTED TO CHARGE ME $3100 FOR A NEW TRANSMISSION. I NOTICED (AFTER THE FACT) THAT THERE WAS SOME TECHNICAL PROBLEMS WITH THE TRANSMISSION FROM THE BEGINNING IN ALL '02 S-SERIES, BUT I REALLY THINK THAT IF THERE'S SO MANY PEOPLE HAVING ISSUES THAT THERE SHOULD BE SOME SORT OF RECALL ON THE PRODUCT. IT HAS ALREADY COST ME ABOUT $5000 ON TOP OF THE 9,000 THAT I HAVE ALREADY SPENT TO PURCHASE IT (COST OF CAR PLUS BANK INTEREST FOR LOAN). THE CAR IS HARDLY WORTH $14,000 BUT I'M STILL UPSIDE-DOWN ON MY LOAN SO I CAN'T GET RID OF THE THING. I'VE LOOKED INTO THE RESEARCH ON THE NHTSA WEBSITE IN HOPES THAT IT WILL GIVE SOME INSIGHT ON HOW TO FIX THE PROBLEM PERMANENTLY (MORE MONEY DOWN THE DRAIN) BUT SATURN SHOULD REALLY BE REPRIMANDED OR MADE TO REIMBURSE THE CUSTOMERS SOMEHOW. CARS ARE REALLY TOO BIG OF A PURCHASE FOR THINGS TO GO THIS WRONG. *TR
MY SON HAD AN ACCIDENT INVOLVING 3 OTHER VEHICLES. THE MOTOR OF THE 2002 SATURN SL1 IN WHICH HE WAS DRIVING STALLED AS HE EXITED THE HIGHWAY ONTO A SERVICE ROAD. ONCE THE ENGINE STALLED,HE DID NOT HAVE THE ABILITY TO STEER OR STOP THE VEHICLE. AS A RESULT, HE STRUCK 2 VEHICLES THAT WERE STOPPED AT A RED LIGHT CAUSING A CHAIN REACTION. THE SECOND VEHICLE THAT HE STRUCK HIT THE VEHICLE IN FRONT OF IT. THE AIRBAGS DEPLOYED IN THE VEHICLE MY SON DROVE. THE RIGHT SIDE OF VEHICLE 1 SUSTAINED DAMAGE. THE REAR AND FRONT BUMPERS WERE DAMAGED ON VEHICLE 2. THE REAR OF VEHICLE 3 IS DAMAGED. THE SATURN IN WHICH MY SON WAS DRIVING HAD FRONT BUMPER DAMAGE, HOOD CRUMPLED, AIRBAG DEPLOYMENT, LEFT REAR VIEW MIRROR SEPARATED FROM THE CAR, LEFT HEAD LIGHT AND BRACKETS DESTROYED, AND DAMAGE ALONG THE LEFT FRONT QUARTER PANEL. *JB MY SON RECEIVED A SUPERFICIAL CUT IN WHICH THE EMERGENCY PARAMEDICS BANDAGED WHILE ON SITE. THE SATURN WAS TOWED TO SATURN OF ARLINGTON FOR DIAGNOSTIC TESTS. THE TECHNICIAN EXPLAINED THAT THE COMPUTER CONTAINS VEHICLE SYSTEMS INFORMATION THAT OCCURED IMMEDIATELY PRIOR TO THE COLLISION, HOWEVER HE DID NOT HAVE THE CAPABILITY TO EXTRACT THE INFORMATION.
RACK AND PINION SYSTEM.. IT HAS BEEN REPLACED TWICE AND NOW NEEDS TO BE REPLACED AGAIN.. SATURN TOLD ME SINCE MY CAR IS OUT OF WARRENTY THAT IT'S GOING TO COST ME 999.99 DOLLARS TO FIX IT A LOT OF OTHER THINGS HAVE BEEN REPLACED MORE THEN ONCE.. *JB
AT MY LAST SERVICE VISIT, THE REPAIR TECH RECOMMENDED THE REPAIR/REPLACEMENT OF: 1 IGNITION HOUSING BOLT -- HE STATED THAT WITHOUT THIS REPAIR, THE CAR COULD SUDDENLY "STOP WHERE IT IS AND BE UNSTEERABLE AND/OR UNDRIVEABLE". (LORD HELP WHOEVER'S BEHIND ME ON THE FREEWAY THAT DAY!) I'VE OWNED 5 VEHICLES -- MANUFACTURED BY FORD, CHRYSLER, SUBARU AND GENERAL MOTORS -- NOTHING LIKE THIS HAS EVER HAPPENED BEFORE. IT'S ALSO KIND OF SCARY TO KNOW THAT THE ONLY REASON I'M AWARE OF THIS PROBLEM IS BECAUSE I JUST HAPPENED TO TAKE MY CAR IN FOR AN OIL CHANGE! QUESTIONS: IF 2 LITTLE BOLTS ARE THAT IMPORTANT, SHOULDN'T THOSE AREAS, INSTEAD AND/OR IN ADDITION TO, BE SOLDERED? IS THIS TYPE OF BREAKAGE SUPPOSED TO HAPPEN? AM I DRIVING "AN ACCIDENT WAITING TO HAPPEN"? *NM
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, A NOISE WAS HEARD AND THE VEHICLE STALLED WITHOUT WARNING. IT WAS MANEUVERED OFF THE ROAD, AND TOWED TO THE DEALER. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THE GEAR WENT THROUGH THE BOTTOM OF THE TRANSMISSION. UPDATED 01/10/07. *JB
THE BRAKES ON MY 2002 SL1 SATURN HAD TO BE REPLACED AT 15,000 MI; NOW, AT 30,000 MI, THE SATURN DEALERSHIP IS TELLING ME THEY NEED TO BE REPLACED AGAIN. I PREVIOUSLY HAD A 1991 SATURN SL1, FOR 11 YEARS AND WITH MORE THAN 100,000 MI, AND DID NOT HAVE ANY PROBLEMS WITH THE BRAKES, SO IT'S NOT MY STYLE OF DRIVING - IT'S APPARENTLY THE EQUIPMENT ON THE CAR ITSELF (AND THE REPLACEMENT PARTS AS WELL.) *NM
LEFT FRONT STRUT/COIL SPRING BROKE IN HALF WHILE DRIVING. CAUSE WAS ATTRIBUTED TO EXTREME RUST. VEHICLE WAS A 2002 YEAR MODEL WITH 45,000 MILES. NOT COVERED UNDER WARRANTY AND DEALER DID NOT CONSIDER RUST-INDUCED FAILURE TO BE ABNORMAL. COULD HAVE BEEN CATASTROPHIC! *NM
HEAD GASKET FAILURE IN A RELATIVELY YOUNG VEHICLE WITH 52,000 MILES. NOT COVERED UNDER WARRANTY AND COST $600.00 TO FIX. *NM
2002 SATURN SL-1 REAR PASSENGER TIRE BLEW OUT. *KB THE CONSUMER NOTICED SOMETHING FLYING FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS LOOSING CONTROL AND IMMEDIATELY GRASPED THE STEERING WHEEL TO REGAIN CONTROL. *JB
AFTER LEAVING A TRAFFIC LIGHT, I HAD TO STOP SUDDENLY BECAUSE THE CAR IN FRONT OF ME STOPPED FOR A STALLED CAR IN THE LANE OF TRAFFIC WE WERE TRAVELING. THE CAR BEHIND ME ALSO STOPPED. THE CAR BEHIND THIS CAR COLLIDED WITH THE CAR BEHIND ME CAUSING IT TO COLLIDE WITH MY CAR WHICH WAS THEN PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS SANDWICHED BETWEEN THE CARS INVOLVED IN THE ACCIDENT. THE HINGES OF THE DRIVER'S SEAT GAVE WAY CAUSING THE SEAT TO MOVE TO THE RECLINING POSITION. I WAS NOT INJURED BUT THE SEAT COULD NOT BE PLACED IN DRIVING POSITION. THIS KIND OF ACTION COULD LEAD TO SERIOUS INJURY AND SHOULD BE INVESTIGATED. *JB
ANTENNA CONNECTOR (HOLDER) FAILS ON A 2002 SATURN SL1 WITH 42K MILES ON IT RADIO WOULDN'T RECEIVE FM RECEPTION OVER 30 MILES! HAD FACTORY PUT BACK IN AND NO DIFFERENCE THOUGHT RADIO WAS BAD NOT THE CASE! REMOVED HOLDER WHICH WAS DIFFICULT TO DO TOOK 5 HOURS REMOVING AND PUTTING A NEW ONE IN COST 44.00 FOR PART DEALER REFUSED TO PAY FOR IT! SPENT 50.00 REMOVING RADIO AND RE-INSTALLING RADIO! ANTENNA CONNECTOR (HOLDER) HAD SALT BUILD UP IN IT! *JB
DT*: THE CONTACT STATED THE TWO FRONT SEATS FAILED WHEN THE VEHICLE WAS IN AN ACCIDENT, AND BOTH THE DRIVER AND THE PASSENGER RECLINED. THE VEHICLE WAS DEEMED TOTALED AND THE INSURANCE COMPANY DETERMINED THE FRONT SEAT RECLINER WAS A MANUFACTURER DEFECT. BOTH THE DRIVER AND THE PASSENGER WERE INJURED AS A RESULT.
DT*: THE CONTACT STATED THAT TWO WIRES AT THE BACK OF THE DRIVER SIDE SEAT WERE POKING OUT THROUGH THE UPHOLSTERY AND SOMEONE COULD BE INJURED. IT WAS NOT SAFE FOR THE DRIVER AND PASSENGER AS WELL. THE DEALER OFFERED TO PAY FOR PARTIAL REPAIR BUT THE CONTACT EXPRESSED DISSATISFACTION WITH WITH THE SEAT BECAUSE THERE WAS FAULTY ON WORKMANSHIP.
2002 SL2 FRONT RIGHT SIDE OF VEHICLE EXPLODED FOR NO APPARENT REASON. *TS A DEFECT OR PRODUCT FAILURE IN THE COIL SPRING MOUNT, STRUT MOUNT OR TIE ROD RELEASED ENOUGH KINETIC ENERGY TO LIFT THE VEHICLE OFF THE PAVEMENT AND SHATTER THE WINDSHIELD AND BODY ND JETTISON THE RIGHT FRONT WHEEL. THE VEHICLE WAS DECLARED A TOTAL LOSS. *NM
DT*: THE CONTACT STATED WHILE DRIVING 25MPH, THE FUEL LINE FRACTURED. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP. THE FUEL LINE WAS REPAIRED.
MY CAR HAS A LOT OF PROBLEMS. THE STEERING SYSTEM HAS BEEN REPLACED 2 TIMES. THE CLIMATE BLOWER MOTOR HAS BEEN REPLACED 2 TIMES. IT HAS BROKEN DOWN 2 TIMES. THIS CAR IS A LEMON AND GM WILL DO NOTHING TO HELP WITH ANY PROBLEMS I HAVE.. THEY JUST GIVE ME THE RUN AROUND. AND MY WINDSHIELD WIPER SYSTEM HAS BEEN REPLACED 1 TIME.. WHICH STILL NEVER CORRECTED THE PROBLEM.. THE SPEED OF THE WIPERS WHEN ON HIGH ARE SLOWER THEN MOST CARS RESULTING IN POOR VISION. THE AIR BAGS NEVER WENT OFF WHEN I GOT IN TO A HEAD ON COLLISION AT 45 MPH.. THIS HAS TO BE THE WORST CAR OUT THERE. *JB
PUT MY CAR IN PARK AND WAS ABLE TO PULL THE KEY OUT OF THE IGNITION. THE CAR WAS STILL RUNNING...WAS ABLE TO PUT THE CAR INTO GEAR AND DRIVE IT. I DO NOT KNOW HOW LONG THE CAR HAS BEEN LIKE THIS! *NM
INTAKE MANIFOLD GASKET. *JB
HUMMING SOUND COMING FROM FRONT PASSENGER SIDE. SOUND GOT LOUDER AFTER REPLACING BRAKE PADS AND TIRES WITH FRONT END ALIGNMENT. UPON INSPECTION, FRONT HUB BEARING IS GOING OUT. SATURN 2002 SL2 WITH 85K MILES, WITH MOSTLY HIGHWAY DRIVING. SOUND OCCURS WHETHER DRIVING HIGHWAY OR CITY. *JB
DT: THE CONTACT OWNS A 2002 SATURN SL1. THE CONTACT STATED HIS DAUGHTER WAS INVOLVED IN A FRONT AND REAR END COLLISION WHILE DRIVING APPROXIMATELY 20 MPH. THE CONTACT DAUGHTER'S VEHICLE HYDROPLANED INTO A VEHICLE AND WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER HAS NOT CONTACTED THE SERVICE DEALER OR MANUFACTURER TO DETERMINE WHY THE AIRBAGS MAY NOT HAVE DEPLOYED. *AK
THERE WAS NOTHING THAT LEAD UP TO THE EVENT THE REAR PLASTIC BUMPER COVER FELL OFF I HAVE TO BUY A NEW BUMPER AND MATCHING PAINT. *NM
AT APPROX. 71,000 MILES, AUTOMATIC TRANSMISSION BEGAN EXHIBITING SHIFTING DIFFICULTIES BETWEEN 2ND & 3RD GEARS. REPUTABLE TRANSMISSION SHOP DIAGNOSED PROBLEM AS HYDRAULIC LEAKS WITHIN TRANSMISSION. REPLACED SEALS WITH TRANS. REBUILD, REPLACED MLPS, TOTAL REPAIR COST OVER $3650. TRANS. WAS NOT ABUSED, THIS WAS A PREMATURE TRANS. FAILURE. *JB
DT: WHILE TRYING TO START THE CAR WITH THE KEY IT WILL NOT TURN THE IGNITION TO START THE CAR. A RECALL WAS ISSUED ON THE SAME COMPONENT BUT FOR A DIFFERENT MODEL CAR. DEALER HAS FIXED PROBLEM, BUTCALLER HAS TO PAY FOR IT. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
ELECTRICAL WIRING DEFECT RESULTED IN THE 2002 SATURN SL2 CATCHING ON FIRE. *MR (SHORT IN ELECTRICAL SYSTEM) THE CONSUMER REQUESTED THAT THE GENERAL PUBLIC SHOULD BE MADE AWARE OF THIS HAZARD AND NHTSA SHOULD ISSUE A RECALL. *SC 8JB
THE IGNITION CYLINDER LOCK ON MY SATURN SL2 2002 WILL NOT BUDGE. DOING AN INTERNET SEARCH IT IS EVIDENT THAT SCORES OF PEOPLE HAVE HAD THIS PROBLEM WITH ALL MODELS OF SATURNS. HAS THERE BEEN A RECALL? IF NOT HOW DOES ONE START THAT PROCESS.
2002 SATURN SL2 STALLED THEN VEHICLE CAUGHT ON FIRE. *MR THE VEHICLE BEGUN TO SMOKE THEN IGNITED. *SC
UPON SITTING AT A STOP LIGHT CONSUMER'S VEHICLE WAS REAR-ENDED. THE DRIVER'S SIDE SEAT BACK RECLINED COMPLETELY. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. *AK *NM
WHEN BRAKES APPLIED THE BRAKE LIGHT FAILED TO COME ON, THE BRAKE LIGHT DID NOT ILLUMINATED. THE CONSUMER DROVE TO THE DEALER AND THE MECHANIC INFORMED THE CONSUMER THAT THERE WAS AN ELECTRICAL SHORTAGE CONNECTING FROM THE STEERING HARNESS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
TRANSMISSION WAS DEFECTIVE, WHEN SHIFTING IT DOWN SHIFTED AND CHANGED GEARS ON ITS OWN. MANUFACTURER TO DATE HAS OFFERED NO ASSISTANCE.*AK
AUTOMATIC TRANSMISSION. DRIVING ON STRAIGHTAWAY ~ 20-30 MPH. BANGING INTO GEAR AS SHIFTS. HARDER BANG WHEN GOING INTO "R". BROUGHT TO DEALERSHIP IMMEDIATELY. PROBLEM: FAULTY SOLENOID. REPLACED VALVE BODY. EXPENSIVE REPAIR! THIS IS A VERY PREMATURE, FAILURE. CAR ONLY 3 YEARS WITH ~50K. *JB
THIS IS REGARDED TO THE VALVE BODY ISSUE THAT IS COMMON IN SATURNS. I HAVE A 2002 SL1 WITH 50,000 MILES ON IT AND MUST NEED TO BE REPLACED AFTER DOING RESEARCH ONLINE I HAVE FOUND THAT THERE IS HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. WHY HAS SATURN NOT DONE ANYTHING TO FIX THIS PROBLEM, OR OFFER TO HELP PAY FOR THE COST OF REPAIRS?*AK
WHILE DRIVING AT ANY SPEED VEHICLE JERK AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO DEALER FOR INSPECTION NUMEROUS TIMES. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
WHILE APPLYING THE BRAKE PEDAL BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM FOUR TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
UPON STARTING THE VEHICLE IT OVERHEATED. ONCE TURNING IT OFF, AND UPON TRYING TO START IT AGAIN, IDLE DROPPED TO ZERO, AND VEHICLE STALLED INTERMITTENTLY. ALSO, DASH LIGHTS ILLUMINATED. CONSUMER CONTACTED THE DEALER MORE THAN FOUR TIMES FOR THIS PROBLEM. DEALER STATED THAT THERE WAS A BAD SENSOR. HOWEVER, PROBLEM RECURRED. *AK
THE BRAKE PEDAL TRAVELLED TO THE FLOOR BOARD. THE OWNER TOOK THE VEHICLE TO THE DEALER AND HAD THE DEALER INSPECT THE VEHICLE. THE SERVICE MANAGER STATED AFTER THE VEHICLE WAS EVALUATED THEY COULD NOT FIND ANY DEFECTS IN THE BRAKES. HOWEVER, THEY DID HAVE TO ADD FLUID TO THE BRAKES. LATER THEY CONTACTED THE OWNERS SPOUSE AND SAID THE VEHICLES BRAKE RESPONSE WAS NORMAL FOR THIS TYPE VEHICLE. PROVIDE FURTHER DETAILS. *JB
AFTER A CRASH IN A SATURN AND THE AIR BAGS EXPLODED. THE PASSENGER SIDE OF THE DASHBOARD AREA STARTED SMOLDERING. THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT BEFORE IT DID A LOT OF DAMAGE.*AK
VEHICLE CAUGHT ON FIRE UNDER THE HOOD, NEAR THE BATTERY, AFTER HAVING OIL CHANGED. TWO PARTIES HAVE LOOKED AT THE CAR AND DETERMINED THAT THE ELECTRICAL SYSTEM WAS FAULTY. THE WIRING NEAR THE BATTERY WAS THE AFFECTED AREA. THE CAR WAS A LOSS WITH ONLY 30000 MILES ON IT. SATURN DOES NOT WANT TO HONOR FACTORY WARRANTY. ALSO, SATURN FOUND CRACK IN THE ENGINE. THEY "BELIEVE" THIS CRACK COULD HAVE CAUSED THE FIRE. NO OTHER INSPECTOR FOUND THIS CRACK AND I WANT TO KNOW HOW IT GOT THERE. SATURN HAD NO ANSWERS AND WERE VERY NASTY ABOUT MY ENTIRE SITUATION. *AK
CAR HAS BEEN TAKEN BACK TO SATURN FOR REPAIRS 5 TIMES AND AFTER THE MAX OF 2 DAYS THE PROBLEMS WERE BACK. THE CAR IS NOT SAFE TO DRIVE AND HAS BEEN PARKED IN MY GARAGE FOR NOW TWO YEARS. SATURN IS NOT WILLING TO BUY THE CAR BACK THROUGH THE WISCONSIN LEMON LAW AND BY AN INSPECTOR AND MYSELF IT IS A PURE LEMON. THE CAR VIBRATES, IDLES VERY ROUGH, AND HAS THE CURIOUS TENDENCY TO STALL, LOSE POWER WHILE DRIVING AT ANY SPEED. THE CAR DOES NOT KNOW WHAT FIRST GEAR IS, THE BACK END TELLS YOU OF ANY BUMP IN THE ROAD. CAR HAS STALLED SEVERAL TIMES WHEN TURNING IN A MAJOR INTERSECTION JUST LOVE THE SIGHT OF ON COMING CARS AND GETTING THE FINGER AND THE HORN. NOT TO MENTION THE FEAR OF GOING TO THE HOSPITAL FOR INJURIES, MAYBE NOT ME, BUT MAYBE MY PASSENGER AT THE TIME IN THIS CAR WAS 6, MY DAUGHTER. *AK
WHEN PUTTING THE GEAR SHIFT IN REVERSE VEHICLE WOULD NOT MOVE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK
VEHICLE REPEATEDLY LOSES POWER AND SHUTS OFF AT HIGHWAY SPEED. DRIVER IS NOT ABLE TO RESTART VEHICLE FOR A FEW MINUTES. *AK
WHILE PULLING INTO GARAGE CONSUMER REMOVED FOOT FROM GAS PEDAL AND VEHICLE DRIFTED ON A SLIGHT INCLINE. CONSUMER APPLIED THE BRAKES TO STOP VEHICLE FROM ROLLING BACKWARDS. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE DID NOT HAVE TORQUE POWER IN ORDER TO PULL THE VEHICLE, AND VEHICLE WAS WORKING PROPERLY AS DESIGNED. *AK
WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT ON FIRE IN THE CENTER OF THE DASHBOARD. THE DEALER STATED THAT THE ELECTRICAL WIRES WERE FAULTY. NO INJURIES REPORTED. *AK *SC
CONSUMER WANTED TO REPLACED THE TIRES DUE TO THE RECALL. *PH *JB
THE RIGHT REAR TIRE SEPARATED AT THE SIDEWALL, CAUSING THE CAR TO SWERVE VIOLENTLY INTO THE NEXT LANE, STRIKING A TRACTOR TRAILER AND TOTALING THE CAR.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Saturn SL → · Every SL year → · How the figures are calculated →