Page 3 of 4 · complaints 101–150 of 192

2009 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Aug 13, 201398,800 milesNV

BOUGHT THIS VEHICLE USED IN NOVEMBER OF 2012. NOTICED THAT THE STEERING WHEEL IS NOISY (A SQUEAKY NOISE). EVENTUALLY WHEN I DO U-TURNS THE STEERING WHEEL GETS STIFF BUT STILL MANAGEABLE TO STEER THE VEHICLE ALTHOUGH IT'S TOTALLY STIFF TO TURN. THEN LATELY MOST OF THE TIME WHEN GOING IN AND OUT OF A PARKING LOT IT SEEMS I TOTALLY LOST THE POWER STEERING OR PERHAPS THE POWER STEERING LOCKS UP BECAUSE IT'S REALLY HARD TO TURN THE STEERING WHEEL. BROUGHT IT TO A FORMER SATURN DEALER AND THEY SAID THE POWER STEERING PUMP AND RACK IS BUSTED AND NEEDS TO GET REPAIRED. THEIR QUOTE TO REPLACE THE PARTS AND LABOR IS ABOUT $1,500. *TR

Exterior Lighting
Filed Aug 6, 201356,000 milesMI

MY DRIVER SIDE HEADLIGHT HAS BURNT OUT THREE TIMES. I'VE HAD THE BULB REPLACED TWICE AND NOW AM TOLD THAT THE WIRE HARNESS IS BURNT AND MELTED, CAUSING THE SHORTS/BURNT BULBS. LABOR TO REPLACE THIS IS EXCESSIVE, DUE TO THE POOR ACCESS TO THE HEADLIGHT COMPARTMENT. *TR

Steering
Filed Jul 8, 2013MD

WHILE DRIVING AT LOW SPEEDS THE POWER STEERING FAILS AND IT IS EXTREMELY CHALLENGING TO COMPLETE TURNS. AS THIS OCCURS RANDOMLY, IT IS IMPOSSIBLE TO PREDICT WHEN THIS WILL OCCUR. NUMEROUS CUSTOMER FORUMS WITH SATURN OUTLOOKS/GMC ACADIA AND BUICK ENCORE INDICATE A PROBLEM WITH EITHER POWER STEERING FLUID, POWER STEERING PUMP OR STEERING RACK. THIS COULD BE EXTREMELY PROBLEMATIC ON WINDING ROADS WITH HAIRPIN CURVES. *TR

Power Train
Filed Jul 3, 201350,000 milesPA

VEHICLE STUTTERS AND HESITATES AT RANDOM TIMES. MORE AT HIGH SPEEDS AROUND 60-65 MPH. TROUBLE SHIFTING INTO GEARS AT TIMES. *TR

Electrical System
Filed Mar 31, 2013CA

WHILE DRIVING HOME AT NIGHT, THE DRIVER SIDE HEADLIGHT WENT OUT. NEXT DAY I BOUGHT NEW LAMPS AND REPLACED BOTH OF THEM BUT THE DRIVER SIDE HEADLIGHT STILL DIDN'T TURN ON. I DID NOTICE A BURNING SMELL COMING FROM THE HARNESS AND LAMP SOCKET ON THE DRIVER SIDE. IT SEEMS THAT THE HEADLIGHT HAD OVERHEATED AND MELTED THE WIRING HARNESS AND SOME OF THE SOCKET ASSEMBLY. AFTER DOING SOME RESEARCH I FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE WITH THESE VEHICLES AND BELIEVE THAT THIS SHOULD BE CONSIDERED A RECALL FOR SAFETY REASONS. THIS COULD POTENTIALLY CAUSE AND ELECTRICAL FIRE OR A SERIOUS TRAFFIC ACCIDENT WHILE DRIVING AT NIGHT. *TR

Exterior Lighting
Filed Mar 30, 201333,250 milesFL

MY RIGHT FRONT HEADLIGHT WENT OUT. WENT AND BOUGHT A NEW BULB. THAT DIDN'T WORK. REALIZED THAT THE WIRING HARNESS WAS BURNT AND HAD SHORTED OUT. HAVE NOT REPLACED IT YET, BECAUSE THE LABOR INVOLVED REQUIRES MULTIPLE HOURS OF LABOR TO REPLACE. *TR

Steering
Filed Mar 18, 20135,000 milesKY

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE RECURRED INTERMITTENTLY AND WHEN THE CONTACT WAS DRIVING AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. LATER, THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED REPAIRS WHEN THE TECHNICIAN ADVISED THAT THERE WAS A STEERING FAILURE AND THE STEERING SYSTEM WOULD HAVE TO BE REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NECESSARY TO CORRECT THE FAILURE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND ADVISED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Steering
Filed Dec 28, 201215,600 milesMI

I HAVE A SATURN OUTLOOK, 2009 MODEL YEAR WITH 15,600 MILES ON IT. AFTER I PARKED THE VEHICLE, I NOTICED A FLUID HAD LEAKED OUT ONTO MY DRIVEWAY. I COULD NOT TELL WHERE THE FLUID WAS FROM, ALTHOUGH I KNEW IT WAS NOT OIL. I SUSPECTED POWER STEERING FLUID OR BRAKE FLUID. I TOOK THE VEHICLE TO A CHEVY DEALER FOR INSPECTION / REPAIR. THE DEALER FOUND THAT THE HOSE WAS LEAKING AT THE CONNECTION TO THE POWER STEERING UNIT. THE DEALER CALLED GENERAL MOTORS AND THEY ( GENERAL MOTORS) AGREED TO PAY FOR THE REPAIR MINUS A $100 DEDUCTIBLE WHICH I HAD TO PAY. I REALLY APPRECIATE THIS GESTURE BY GENERAL MOTORS, HOWEVER, THIS TELLS ME THAT G.M. KNOWS THERE IS A PROBLEM WITH THIS POWER STEERING HOSE ON MANY VEHICLES, AND THEY ARE JUST TRYING TO AVOID A RECALL DUE TO THIS PROBLEM. MAYBE I AM WRONG IN MY ASSUMPTION, BUT I THINK IT IS WORTH LOOKING INTO FOR A POSSIBLE DEFECT IN MATERIAL OR DESIGN ON THIS HOSE OR CONNECTION. THE LEAK HAS GOTTEN WORSE DAILY. IT WAS LEAKING MORE THAN JUST A LITTLE SPOT OVERNIGHT. IT WAS LEAKING ENOUGH TO POSSIBLY EMPTY THE POWER STEERING RESERVOIR (SPELLING?) DURING A LONGER TRIP THAN JUST LOCAL ERRANDS. I COULD NOT FIND THE POWER STEERING UNIT TO CHECK THE FLUID LEVEL ON THIS VEHICLE, SO I DO NOT KNOW FOR SURE IF IT WAS NEARLY TOTALLY EMPTY OR NOT WHEN I TOOK IT TO THE CHEVY DEALER FOR THE NEEDED REPAIR. IF IT WERE TO EMPTY OUT WHILE DRIVING, THE VEHICLE COULD HAVE LOST THE CAPABILITY OF POWER STEERING UNEXPECTED TO THE DRIVER. *TR

Engine
Filed Dec 2, 201245,000 milesPA

TRANSMISSION SLIPS AND CAR BUCKS,SHUTTERS, AND SKIPS AT A RPM AT AROUND 1400-1600 RPM'S. *TR

Steering
Filed Nov 19, 201278,000 milesTX

I BROUGHT A SATURN OUTLOOK IN 2009 AND HAD NUMEROUS ISSUES SIMILAR TO WHAT HAS BEEN DETAILED IN THIS WEBSITE. - BOTH HEADLIGHTS FAILED TO WORK - ONE COVERED UNDER WARRANTY & COST OF SECOND ONE REIMBURSED BY GM UNDER THE RECALL - STARTER FAILED - COVERED UNDER WARRANTY - FAILED WATER PUMP AT 73K - I PAID FOR REPLACEMENT - STEERING GEAR AND PUMP REPLACEMENT BECAUSE THE STEERING LOCKS UP AT LOW SPEED @ 78K MY THIRD VEHICLE BUT FIRST GM AND THE EXPERIENCE WITH SATURN/GM HAVE BEEN FRUSTRATING. I SEE OTHERS HAVE EXPERIENCED SIMILAR FAILURE ON THIS MODE. DOCUMENTING THESE VEHICLES FOR FUTURE USE OR POSSIBLE HELP FROM GM OR DOT. *TR

Suspension
Filed Oct 24, 201265,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR END OF THE VEHICLE BEGAN SEAYING BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE REAR DRIVER SIDE UPPER CONTROL ARM AND REAR PASSENGER SIDE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE UPPER AND LOWER CONTROL ARMS. APPROXIMATELY 1,000 MILES AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

Air Bags
Filed Sep 17, 201242,000 milesIL

VEHICLE DISPLAYS THE "SERVICE AIR BAG" LIGHT AT 42000 MILES. *TR

Steering
Filed Sep 11, 201255,000 milesKY

ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR

Seat Belts
Filed Sep 4, 201255,000 milesAL

THE PASSENGER-SIDE SEAT BELT IN THE MIDDLE ROW RELEASES UNEXPECTEDLY -- JUST POPS UNBUCKLED FOR NO APPARENT REASON. AFTER THIS HAD HAPPENED REPEATEDLY, I HAD THE BUCKLE ASSEMBLY REPLACED AT MY COST, ABOUT A MONTH AGO (AUGUST, 2012). IT HAS HAPPENED TWICE SINCE THEN, TO TWO DIFFERENT PASSENGERS. I WAS TOLD AT THE DEALERSHIP, "WE KNOW THERE HAVE BEEN PROBLEMS WITH THESE BUCKLES." I WAS ALSO TOLD "IT IS EXTREMELY SENSITIVE, BE CAREFUL NOT TO BUMP IT WHEN IT IS IN USE." OK, SO, IF THERE'S A CRASH, JUST BE CAREFUL NOT TO BUMP THE SEAT BELT BUCKLE ASSEMBLY SO THAT IT WON'T LET GO? THIS IS NOT SAFE AND NEEDS TO BE FIXED, BUT THE DEALERSHIP SWEARS THAT THERE IS NOTHING WRONG WITH MY BELT AND BUCKLE ASSEMBLY. THIS IS A VERY DANGEROUS PROBLEM THAT GM WILL NOT EVEN ACKNOWLEDGE. THE BUCKLES SHOULD NOT RELEASE WHEN "LIGHTLY BUMPED." THEY SHOULD NOT BE "HIGHLY SENSITIVE." THEY SHOULD BE BUCKLED UNTIL THEY ARE DELIBERATELY RELEASED BY THE PASSENGER! *TR

Engine
Filed Aug 28, 201230,000 milesTX

I HAVE A 2009 SATURN OUTLOOK. MYSELF AND SEVERAL OTHERS HAVE HAD OUTLOOKS AND GMC ACADIAS THAT HAVE HAD TO REPLACE THE WATER PUMPS. THIS SEEMS LIKE EITHER A DESIGN OR DEFECTIVE PART ISSUE WITH THESE GM CARS. IT SEEMS LIKE A RECALL SHOULD BE DONE. *TR

Steering
Filed Aug 28, 201235,000 milesTX

OUR OUTLOOK HAD TO HAVE THE POWER STEERING PUMP REPLACED DUE TO A HIGH PITCH SQUEAL WHEN ACCELERATING. THE DEALER ALSO HAD TO CORRECT AN ISSUE WITH SQUEAKING IN THE STEERING COLUMN. I HAVE NOW HEARD OF OTHERS WITH SIMILAR ISSUES WITH THE OUTLOOK OR ACADIA. ARE THESE ISSUES THAT SHOULD BE RECALLED? *TR

Engine and Engine Cooling
Filed Aug 10, 201237,000 milesCA

OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR

Structure › Body
Filed Aug 2, 2012110,000 milesNC

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHO ADVISED THAT THE DRAINS IN THE PILLARS WERE CLOGGED, CAUSING A SHORT IN THE FUSE BOX. THERE WAS ALSO MOLD AND WATER UNDER THE FRONT DRIVER AND PASSENGER SIDES OF THE FLOORBOARD CARPET. THE MECHANIC STATED THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE WIRING HARNESS WOULD HAVE TO BE CLEANED. THE CARPET WOULD ALSO NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED A STRONG FISHY ODOR IN THE VEHICLE, WHICH ALSO STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE WAS EQUIPPED WITH AN INCORRECT BATTERY. THE BATTERY WAS REPLACED. THE CONTACT STATED THE BATTERY WAS THE ORIGINAL BATTERY WHEN THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Exterior Lighting › Headlights
Filed Jun 7, 201233,980 milesPA

LEFT HEADLIGHT NOT WORKING. PURCHASED REPLACEMENT BULB BUT WHEN OLD BULB WAS REMOVED FROM HARNESS I DISCOVERED THAT THE HARNESS CONNECTOR IS MELTED AT THE BULB TO HARNESS JUNCTION. *JS

Structure
Filed May 26, 201240,000 milesNY

THERE WAS A LEAK THAT SOAKED THE FRONT PASSENGER FLOOR. ENTIRE ELECTRICAL SYSTEM ULTIMATELY FAILED. INITIALLY CAR CONTINUED TO RUN WITH THE KEY REMOVED. SUBSEQUENT ATTEMPTS TO START VEHICLE RESULTED IN KEY STUCK IN IGNITION AND INABILITY TO START ENGINE; BATTERY ONLY SHOWS OUTPUT OF 4 VOLTS!!! *TR

Electrical System
Filed Apr 5, 201236,000 milesIA

THE HEADLIGHT KEEPS FLASHING ON AND OFF. WHEN STARTING THE VEHICLE, ONE HEADLIGHT DOES NOT COME ON UNTIL ~5 MINUTES LATER. THE BULB IS OK. THE WIRING HARNESS IS NOT OK. I'VE TALKED TO MANY OTHER OWNERS OF THE SATURN OUTLOOK AND THEY HAVE HAD THE SAME INSTANCES. THE ROOT CAUSE IS A BAD WIRING HARNESS. THEY ARE OVERHEATING AND MELTING! MY OUTLOOK IS NOW OUT OF WARRANTY AND THE DEALER WANTS TO CHARGE ME TO REPLACE THE WIRING HARNESS. I'VE HAD THE VEHICLE INTO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY FOR THIS ISSUE. IT IS STILL NOT FIXED. I AM NOT PAYING FOR A POORLY EXECUTED DESIGN ISSUE. THE ENGINEERS NEED TO RESEARCH MORE BEFORE THEY PLACE A PRODUCT IN A VEHICLE OF WHICH CAN NOT WITHSTAND THE CONDITIONS. THANK YOU. *TR

Engine and Engine Cooling
Filed Mar 21, 201232,000 milesLA

CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND VEH IMMEDIATELY LOST POWER. COULD NOT DRIVE OVER 30MPH, AND ENGINE BEGAN SMOKING. DEALER STATED FUEL INJECTOR WAS "DUMPING GAS". (GUESS THAT WOULD EXPLAIN THE BAD GAS MILEAGE). FUEL INJECTOR AND CATALYTIC CONVERTER CHANGED. 5 MONTHS LATER CHECK ENGINE CAME ON AGAIN AT 44,000MI. DEALER STATES COMPRESSION PROBLEM WITH FUEL INJECTOR. THE FUEL INJECTOR WAS REPLACED AGAIN, BUT NOW THE DEALER IS SAYING THERE IS ALSO A PROBLEM WITH CAM SHAFT. MY VEH IS STILL IN THE SHOP AS OF TODAY, SO I AM STILL NOT SURE IF THE PROBLEM HAS BEEN RESOLVED. *JS

Air Bags
Filed Jan 5, 201231,330 milesCA

SERVICE AIRBAG WARNING ON DASH DISPLAY. TOOK CAR INTO LOCAL GM DEALERSHIP IN DECEMBER 2011. SERVICE REP. STATED DIAGNOSTICS REVEALED A BAD AIRBAG WIRING HARNESS AND A MALFUNCTIONING AIR PRESSURE SENSOR IN ONE TIRE. THE SERVICE DEPARTMENT JERRY RIGGED THE WIRE HARNESS TO DISABLE THE DASH WARNING AND ORDERED PARTS. SERVICE DEPT. REPLACED THE FAULTY PARTS THE FOLLOWING WEEK. 1/2/2012 SERVICE AIRBAG WARNING ON DASH DISPLAY AGAIN. HAVE AN APPOINTMENT TO GET CAR SERVICED. *TR

Exterior Lighting
Filed Dec 22, 201136,000 milesSC

REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE. *TR

Exterior Lighting
Filed Dec 8, 2011AL

I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE? *TR

Exterior Lighting
Filed Nov 22, 201138,000 milesMI

DRIVER SIDE HEADLIGHT IS INOPERABLE. I TRIED REPLACING THE BULB, FUSE AND RELAY. FROM FURTHER INVESTIGATION I THINK IT IS THE SOCKET THAT IS BAD. THIS SHOULD NOT HAPPEN AT THIS MANY MILES. *TR

Exterior Lighting
Filed Nov 8, 2011LA

THE LEFT DRIVER SIDE HEADLIGHT KEEPS GOING OUT EVERY TWO TO THREE MONTHS. THE PROBLEM APPEARS TO BE INTERMITTEN. THE LIGHT POPS IN AND OUT. YOU NEVER KNOW WHEN YOU WILL HAVE THE PROPER LIGHTING ON YOUR VEHICLE. I HAVE CHANGED THE BULB SO MANY TIMES NOW AND IT APPEARS TO BE VERY SENSITIVE. *TR

Exterior Lighting
Filed Oct 29, 2011CA

RIGHT HEADLAMP BURNT OUT OCTOBER 2009. HAD REPLACED BAD BULB AND THEN FAILED AGAIN IN NOVEMBER 2009. TOOK TO DEALERSHIP AND WAS TOLD THEY REPLACED THE HARNESS AND BULB DUE TO HARNESS BEING MELTED. NOW RIGHT HEADLIGHT FAILED AGAIN 10-22-11. THIS IS A BIG SAFETY CONCERN IN THAT YOU CAN'T JUST SWAP OUT THE BULB BUT YOU HAVE TO PULL OFF THE FRONT BUMPER JUST TO REPLACE THE BULB. THANK YOU FOR YOUR TIME. *TR

Exterior Lighting
Filed Oct 16, 2011SC

I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL. *TR

Exterior Lighting
Filed Oct 13, 201128,428 milesCO

DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT. *TR

Electrical System
Filed Oct 10, 201130,000 milesTX

THE WIRE HARNESS GOING TO THE LOW BEAM LEFT AND RIGHT SIDES BURNING CAUSING THE LIGHTS TO GO OUT PREMATURELY. *KB

Exterior Lighting
Filed Oct 6, 201140,004 milesIL

LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY. *TR

Exterior Lighting
Filed Sep 23, 2011MI

THE HEADLAMP ON THE RIGHT SIDE WENT OUT IN JULY 2011 AND WE HAD IT REPLACED AT A GM DEALERSHIP. SEPTEMBER 20TH, 2011 ROLLS AROUND AND THE SAME HEADLAMP IS OUT AGAIN! FUNNY THING, AS I'M DRIVING AROUND TOWN I'M NOTICING THE SAME PROBLEM (RIGHT SIDE EVEN) ON OTHER GM VEHICLES OF THE SAME BODY STYLE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 20, 2011TX

2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW

Exterior Lighting › Headlights
Filed Sep 16, 201154,000 milesME

LOST FUNCTIONALITY OF HEADLIGHT ON DRIVERS SIDE LOW BEAM. REPLACE THE BULB TWICE AS BULB WOULD INITIALLY WORK BUT QUICKLY LOSE FUNCTIONALITY AGAIN. IT BECAME EVIDENT THAT THERE WAS A PROBLEM WITH THE PLUG. THE ISSUE IS NOT WITH THE BULB AS IF YOU WIGGLE THE WIRE GOING INTO PLUG THE BULB WILL RESUME FUNCTIONING. PLUG NEEDS TO BE REPLACED, THIS INCLUDES THE ASSEMBLY THAT CONTROLS ALL LIGHT FUNCTIONS. WE HAVE HEARD OF THIS COMPLAINT FROM MANY OTHER OUTLOOK OWNERS AS WELL. THIS DEFECT CONSIDERABLY LIMITS THE ABILITY TO DRIVE SAFELY AT NIGHT. *TT

Exterior Lighting
Filed Sep 2, 201155,000 milesCA

2009 SATURN OUTLOOK - I HAVE HAD TO REPLACE BOTH HEADLIGHTS AND HARNESSES, BECAUSE THE HARNESS SHORTED OUT. THE COST TO ME WAS APPROX. $600.00 TO REPLACE HARNESS AND LIGHT BULBS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I HAVE ABOUT 55,000 MILES ON MY OUTLOOK. *TR

Exterior Lighting
Filed Aug 30, 201141,000 milesCO

MY PASSENGER HEADLIGHT WENT OUT. I REPLACED IT AND IT WAS TEMPORARILY FIXED FOR 1 1/2 WEEKS WHEN IT WENT OUT AGAIN. A FEW DAYS LATER, THE DRIVERS SIDE HEADLIGHT WENT OUT AS WELL. SO I WAS DRIVING IN THE DARK WITH NO WORKING HEADLIGHTS. *TR

Electrical System
Filed Aug 14, 201140,000 milesFL

I BOUGHT A BRAND NEW SATURN OUTLOOK IN 2009 AND 3 MONTH AFTER I HAD TO TAKE TO THE DEALER BECAUSE A HEADLIGHT WAS OFF. WHEN I ASKED THEM IF THE LIGHT BULB HAD BURNED THEY TOLD ME IF WAS A FAULTY HEADLIGHT HARNESS WIRING HAD MELTED. I AM EXPERIENCING THE SAME PROBLEM AGAIN. I RESEARCHED THE INTERNET AND I FOUND THAT I AM NOT THE ONLY PROBLEM WITH THIS PROBLEM. I AM AFRAID IF THIS PROBLEM ITS NOT FIXED BY THE MANUFACTURER IN A TIMELY MATTER IT MAY CAUSE THE DEAD OF MANY PEOPLE INCLUDING MY SELF DUE TO AN ELECTRICAL FIRE. *TR

Exterior LightingFire
Filed Aug 2, 201137,000 milesNH

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS CONTINUED TO BLOW OUT AND THE PASSENGER SIDE HEADLIGHT WAS INOPERABLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE WIRES IN THE HEADLIGHT MELTED AND THE ENTIRE HEADLIGHT CAPSULE NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting › Headlights
Filed Aug 1, 2011IL

I OWN A 2009 SATURN OUTLOOK, WHICH WAS PURCHASED IN MAY 2009. SINCE THEN WE'VE HAD BOTH HEADLIGHTS BURN OUT. I PREVIOUSLY HAD A 2001 SATURN SL1 AND IN THE 8 YEARS I HAD IT I NEVER HAD TO REPLACE A HEADLIGHT. I'VE READ THAT THERE IS A KNOWN ISSUE WITH THE WIRING HARNESS. JUST TO CHANGE THE LIGHTBULB REQUIRES REMOVING THE ENTIRE BUMPER TO EVEN GET TO THE HEADLIGHT. SINCE THIS IS NOT AN EASY TASK IT THEN COSTS AT A MINIMUM OF $300 JUST TO GET A LIGHTBULB CHANGED! I UNFORTUNATELY MADE THE MISTAKE OF NOT RESEARCHING THIS BEFORE PURCHASING THIS VEHICLE, BUT WHO WOULD HAVE THOUGHT THAT IT WOULD COST ME AN ADDITIONAL $600 PLUS JUST TO CHANGE TWO LIGHTBULBS. *KB

Exterior Lighting
Filed Jul 29, 201143,000 milesIN

LOW BEAM HEADLIGHT ON 2009 SATURN OUTLOOK WILL NOT WORK DUE TO FAULTY WIRING HARNESS. *TR

Exterior Lighting
Filed Jul 16, 2011MI

PASSENGER SIDE HEADLIGHT FAILED ON 07/09/2011, REDUCING NIGHT TIME EXTERIOR LIGHTING NECESSARY FOR SAFE OPERATION. I PURCHASED AND INSTALLED REPLACEMENT HEADLAMP ON 07/10/2011 WHICH SUBSEQUENTLY FAILED ON 07/15/2011. FURTHER EXAMINATION INDICATES A FAILED/FAILING HEADLIGHT WIRING HARNESS SYSTEM PRECLUDING PROPER OPERATION OF THE EXTERIOR LIGHTING NECESSARY FOR SAFE NIGHTTIME OPERATION.

Electrical System
Filed Jul 8, 201128,500 milesVA

I HAVE A 2009 SATURN OUTLOOK WITH APPROXIMATELY 28K MILES. IT HAS LEAKS IN THE FRONT PASSENGER COMPARTMENT. RECENTLY THE CAR WOULD NOT TURN OFF AND THE POWER WOULD DECREASE AND THEN SURGE BACK TO NORMAL. I AM AFRAID TO DRIVE A CAR THAT ACCELERATES UNPREDICTABLY. WE HAVE HAD OTHER ELECTRICAL ISSUES LIKE ENGINE LIGHTS COMING ON FOR NO REASON. THE DEALER CAN'T RECREATE THE PROBLEM BUT THEY DON'T TRY USING WATER (HOSE OR RAIN). I SEE MANY OTHER PEOPLE ON THE INTERNET ARE COMPLAINING OF SIMILAR PROBLEMS WITH THESE CARS. PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting
Filed Jul 7, 201146,000 milesMI

I HAVE A 2009 SATURN OUTLOOK AND THE PASSENGER SIDE HEAD LIGHT WENT OUT IN MARCH OF 2011 (THERE WAS NO MESSAGE IN THE CAR TO INDICATE THIS EITHER). I TOOK IT TO THE LOCAL GM DEALERSHIP AND HAD THE LIGHT BULB REPLACED. WHICH COST OVER $40 (BECAUSE OF THE DIFFICULTY WITH HAVING TO REMOVE THE TIRE JUST TO REPLACE THE BULB). TO MY UNPLEASANT SURPRISE THE PASSENGER SIDE HEAD LIGHT IS OUT AGAIN AFTER ONLY 3 MONTHS. *TR

Electrical System
Filed Jun 7, 201129,900 milesOH

I HAVE A 2009 SATURN OUTLOOK AND THE FRONT PASSENGER HEADLIGHT HAS GONE OUT FOR THE 2ND TIME AND THE VEHICLE HAS ONLY 29900 MILES ON IT. IT WAS LAST REPLACE WHEN THE VEHICLE HAD ONLY 22000 MILES ON IT. I KNOW THAT MULTIPLE PEOPLE HAVE HAD THIS PROBLEM, IT SHOULD BE A RECALL DUE TO ALL THE ISSUES. THEY SAY THE WIRE HARNESS IS BAD, BUT SOMETHING IS CAUSING IT TO HEAT UP TOO MUCH. *TR

Exterior Lighting
Filed Jun 6, 201150,000 milesOK

WIRING HARNESS MELTED. *TR

Exterior Lighting
Filed May 19, 201125,722 milesNY

DRIVER'S SIDE LOW BEAM HEADLIGHT BULB BLOWN AND HARNESS CONNECTER MELTED TO BULB SOCKET--CAR HAS 26071 MILES. *TR

Exterior Lighting
Filed May 1, 201147,800 milesIN

DRIVER SIDE LOW BEAM LIGHT HEADLIGHT DOES NOT WORK ALL THE TIME ON MY 2009 SATURN OUTLOOK THAT I JUST PURCHASED ON APRIL 5TH, 2011. AFTER RESEARCHING THE PROBLEM AND TRYING TO FIX THE ISSUE MYSELF, FOUND THAT THERE HAVE MANY NUMEROUS REPORTS OF THE WIRING HARNESS BEING WRONG WIRE GAUGE THAT GM PLACED ON THIS VEHICLE. IT IS VERY DIFFICULT TO CHANGE THE BULBS, HAVING TO REMOVE FRONT BUMPER AND/OR THE UNDERCOVER OF THE DRIVER SIDE FENDER WELL. DOES NOT MAKE SENSE TO HAVE TO DO ALL THIS JUST TO REPLACE A HEADLIGHT, PLUS, WHY WOULD GM PUT INCORRECT WIRING HARNESS ON THIS EXTREMELY NICE VEHICLE...RECALL SHOULD/MUST BE ISSUED IMMEDIATELY VERY DANGEROUS NOT HAVE DRIVER SIDE HEADLIGHT WORK WHEN IT WANTS TO AND IT HAPPENS VERY VERY FREQUENTLY, HAVE TO KNOCK ON THE LIGHT ASSEMBLY AND SOMETIMES IT COMES ON, MOST OF THE TIME IT STAYS OFF...I HAVE PURCHASE REPLACEMENT BULBS BUT LOOKING LIKE ITS THE WIRING HARNESS IS THE PROBLEM, ACCORDING TO ALL THE OTHER COMPLAINTS I CONTINUE TO READ ON-LINE. I AM GOING TO ATTEMPT TO REPLACE, BUT A RECALL IS A MUST!!! *TR

Exterior Lighting
Filed Apr 20, 201136,000 milesIN

I HAVE A 2009 SATURN OUTLOOK I BOUGHT NEW FROM A GREENWOOD, INDIANA, DEALERSHIP IN JULY 2009. FOR THE SECOND TIME IN THREE MONTHS, THE PASSENGER'S SIDE HEADLIGHT HAS STOPPED WORKING. I HAD IT FIXED THREE MONTHS AGO BY THE DEALERSHIP. WELL, I GOT PULLED OVER MY AN OFFICER THIS MORNING ON MY WAY TO WORK. LO AND BEHOLD, THE SAME HEADLIGHT WAS OUT AGAIN. THE OFFICER TOLD ME HE HAS PROBLEMS WITH MANY SATURNS HAVING HEADLIGHTS OUT. *TR

Electrical System
Filed Mar 19, 201128,000 milesIL

WE HAVE REPLACED THE HEADLIGHT ON THIS VEHICLE 3 TIMES SINCE OCTOBER 2010. THE HEADLIGHT WENT OUT AGAIN LAST WEEK. WE TOOK THE CAR TO A GM DEALER WHO REPLACED THE ELECTRICAL HOUSING TO THE LAMP. AFTER DOING RESEARCH ON-LINE I HAVE DISCOVERED THAT THIS SEEMS TO BE A RECURRENT PROBLEM WITH THE SATURN OUTLLOOK. WE ARE HOPEFUL THAT THEY WIL MAKE THIS A RECALL ON THE VEHICLE AND THE ELECTRICAL HOUSING TO THE HEADLIGHTS WILL BE REPLACED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Saturn Outlook → · Every Outlook year → · How the figures are calculated →