2007 Saturn Ion complaints

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION / SHIFTER PROBLEMS AND REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAD THE IGNITION LOCK CYLINDER AND SOLENOID REPLACED, PRIOR TO THE RECALL, BECAUSE THE KEY WAS GETTING STUCK IN THE IGNITION. ALSO, THE SHIFTER ASSEMBLY HAD TO BE REPLACED, BECAUSE THE KEY CONTINUED TO GET STUCK. THE CONSUMER STATED THERE WERE TIMES, WHERE SHE COULD NOT GET THE VEHICLE TO SHUT OFF, BECAUSE THE KEY WAS STUCK. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CURB AND CAUSED A BLOW OUT TO THE FRONT PASSENGER SIDE TIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED AND RECEIVED A NEW IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL * THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD A CHIME SOUND AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT INJURED HER SHOULDER ATTEMPTING TO STEER THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL NOTICES. *SMD THE CONSUMER STATED IT HAS BEEN FOUR MONTHS SINCE SHE WAS FIRST NOTIFIED OF THE RECALL, AND EVERY TIME SHE CALLED THE DEALER, SHE WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

I EXPERIENCED SUDDEN LOSS OF CONTROL OF MY 2007 SATURN ION WHILE TRAVELING AT 35-40 MPH. I SWERVED BACK AND FORTH 3 TIMES BEFORE CRASHING FRONT END INTO A MOUNTAIN (ROCK WALL). NO DRIVER AIRBAG DEPLOYMENT. NO PASSENGER AIRBAG DEPLOYMENT. COMPLETE/TOTAL LOSS OF VEHICLE. NO REPORTED INJURIES. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING).THE CONTACT STATED THAT THE REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

MY SATURN HAD BEEN IDLING ROUGHLY FOR ABOUT A WEEK. I CHECKED THE OIL IT SEEMED LOW AND I PUT MORE OIL IN. IT SEEMED A LITTLE BETTER. THE CHECK OIL LIGHT HAS NEVER COME ON IN THIS CAR. AFTER TAKING THE CAR DOWN AND BACK TO MY PARENTS IT WOULD NOT TURN ON. TWO CAR DEALERS HAVE TOLD ME IT IS THE TIMING CHAIN AND THAT IT NEEDED A NEW ENGINE WITH PARTS AND LABOR 25,00.00 DOLLARS. I BOUGHT THE CAR IN 2011 IN OCTOBER. I NOW HAVE A CAR I HAVE TO KEEP MAKING PAYMENTS ON TO KEEP MY CREDIT RATING SAFE BUT I CAN'T DRIVE. SO FAR GMC AND THE DEALERS HAVE BEEN UNHELPFUL WITH GETTING MY CAR REPAIRED. I CAN'T AFFORD 2500. DOLLARS. I WENT TO THE BBB AND WAS TOLD THAT MY CAR AGED OUT OF THE COMPLAINT SYSTEM. I HAVEN'T HAD THIS CAR 5 YEARS AND IT HASN'T REACHED 100,00.00 MILES AND IT IS UNUSABLE WITH A REPAIR THAT IS MORE THAN IT IS CURRENTLY WORTH. *TR

THE PORTION OF THE FUEL LINES NEAR THE FUEL PUMP, WHICH IS HIDDEN BY A FLEXIBLE COVER UNDERNEATH CAR, WAS DISCOVERED TO BE SEVERELY RUSTED NEARLY TO THE POINT OF LEAKING, REQUIRING FUEL LINE REPLACEMENT. IN CONTRAST, THE PORTION OF THE FUEL LINES EXPOSED UNDERNEATH CAR WAS STILL IN PRISTINE CONDITION. (CAR HAS BEEN GARAGED AT NIGHT SINCE DELIVERY.) ALTHOUGH GM HAS ISSUED A RECALL FOR FUEL PUMP LEAKS, THE PROBLEM OFTEN IS INSTEAD THE FUEL LINE HAS RUSTED THROUGH AND IS LEAKING. THIS PROBLEM WOULD NOT BE EXPECTED, AND THUS APPEARS TO BE DUE TO A SATURN DESIGN OR MANUFACTURING DEFECT. BECAUSE OF THE PREVALENCE AND SIGNIFICANT SAFETY ISSUE, THE SERVICE MANAGER EXPECTS GM WILL EVENTUALLY ISSUE A RECALL FOR THE FUEL LINE PROBLEM. BECAUSE THE PORTION OF THE FUEL LINE SUBJECT TO SEVERE RUSTING IS HIDDEN BEHIND THE FLEXIBLE COVER UNDERNEATH THE CAR AND NOT THE EXPOSED SECTION, IT IS LIKELY TO BE NOTICED ONLY AFTER LEAKING OCCURS, RESULTING IN A FIRE HAZARD. A RECALL APPEARS DESIRABLE TO INSPECT PARTICULARLY THE HIDDEN PORTION OF THE FUEL LINES NEAR THE FUEL PUMP AND REPLACE THEM IF NEEDED. ALTHOUGH A MANUFACTURER MUST PROVIDE A REMEDY TO SAFETY-RELATED DEFECT A NO COST TO THE OWNER, IN THIS INSTANCE GM REFUSES TO PAY FOR THE FUEL LINE REPLACEMENT UNLESS THE NHTSA COMPELS THEM TO ISSUE A RECALL. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE STEERING COLUMN. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED BACK TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

AN ACCIDENT OCCURRED WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I WAS TRAVELING 50-55 MPH AND HAD TIME TO BRIEFLY APPLY THE BRAKES. THE RESULTING COLLISION DESTROYED THE ENTIRE FRONT END OF MY CAR. I WAS SHOCKED THE AIRBAG DID NOT DEPLOY BUT AT THE TIME WAS UNAWARE MY CAR HAD SERIOUS POTENTIAL SAFETY ISSUES. SINCE BECOMING AWARE OF THE RECALL I HAVE BEEN ABLE TO SIMULATE THE IGNITION FAILURE BY JOSTLING THE KEY IN THE IGNITION WHILE THE CAR IS RUNNING. I HAVE FOLLOWED THE INSTRUCTION SENT TO ME BY GM IN REGARDS TO THE RECALL PROCESS AND HAVE HEARD NOTHING BACK FROM MY GM DEALER 3 MONTHS SINCE CALLING TO ARRANGE BRINGING MY VEHICLE IN. I WAS SIMPLY INFORMED THEY WOULD CALL ME WHEN THE PART COMES IN. IN THE MEAN TIME, I AM EXTREMELY CONSCIOUS OF THE FACT THAT MY CAR DOES INDEED FAIL. I ACTUALLY SAY A QUICK PRAYER EVERY TIME I GET IN THE CAR NOW BECAUSE I'M SCARED. I AM SCARED OF THE POSSIBILITY THAT I COULD BE RESPONSIBLE FOR HURTING OR KILLING SOMEONE WHILE DRIVING A VEHICLE I AM FULLY AWARE CAN FAIL. GM WILL CALL ME BACK SOON, I HOPE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY WOULD BECOME STUCK IN THE IGNITION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

AFTER BEING VERBALLY TOLD AND IN WRITING THAT EVERYTHING WAS FINE WITH MY CAR AFTER THE IGNITION RECALL KIT WAS INSTALLED, MY CHECK ENGINE LIGHT CAME ON BEFORE I COULD EVEN EXIT THE SERVICE DEALERSHIP LOT. I IMMEDIATELY RETURNED THE CAR TO THEIR SERVICE DEPARTMENT WHICH RESULTED IN GOING FROM NO CHARGES, EVERYTHING IS OK, TO MY CAR MYSTERIOUSLY MAY HAVE A CYLINDER 1 MISFIRE AND IT WILL COST ME $2,000 TO REPAIR. GENERAL MOTORS HAS AND CONTINUES TO GIVE ME THE RUN AROUND BY PLACING ME ON HOLD AND TRANSFERRING ME TO CALL CENTERS IN INDIA. THIS NIGHTMARE I HAVE ENDURED SINCE 6/6/2014 TO NOW IS A SHAME AND OUTRIGHT CRIMINAL IN MY OPINION. I NEVER POST ON SITES LIKE THESE BUT WANTED TO NOTIFY OTHER SATURN OWNERS WHO WORKED HARD TO OWN AND UP KEEP THEIR CARS. *TR

WHEN TRYING TO PUT THE CAR IN PARK, THE KEY GETS STUCK AND CANNOT MOVE KEY BACK TO PARK POSITION. MOVING THE SHIFTER BACK AND FORTH AND REPARKING HAD TEMPORARILY ALLOWED ME TO PULL THE KEY OUT. MONTHS LATER, WE CANNOT PULL KEY OUT OF IGNITION IT IS STUCK IN THE IGNITION. I WAS TOLD WE NEED A NEW SHIFTER BY THE DEALER. THERE IS A RECALL ON THE SHIFT CABLE ASSEMBLY AND MOUNTING BRACKET, BUT OF COURSE, NOT FOR THE SATURN ION 2007 MODEL. GM STINKS!!! *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO SEVERAL IGNITION SWITCH REPLACEMENT RECALL NOTICES. *SMD THE CONSUMER STATED SHE RECEIVED THE FIRST RECALL NOTICE IN EARLY MARCH. ANOTHER MONTH WENT BY, AND SHE RECEIVED ANOTHER LETTER. A FEW DAYS AGO, SHE RECEIVED ANOTHER LETTER. WHEN SHE CONTACTED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

SHORTLY AFTER PURCHASING THE VEHICLE MY TAIL LIGHT AND THE HEADLIGHT ON THE OPPOSITE SIDE FROM THAT TAIL LIGHT WENT OUT. I REPLACE THE LIGHTS AND HAVE A MECHANIC LOOKS AT THE ISSUE AT LEAST ONCE A YEAR BUT THEY CONTINUE TO GO OUT CONSTANTLY. I HAVE BEEN PULLED OVER SEVERAL TIMES FOR THIS ISSUE AND HAVE PAID MANY TICKETS. THIS HAS TO BE SOMETHING WRONG WITH THIS VEHICLE, I HAVE NEVER HAD TO CHANGE MY LIGHTS ON MY PREVIOUS CARS LIKE THIS AND IT IS COSTING ME A FORTUNE NOT TO MENTION DANGEROUS IF SINCE IT AFFECTS MY TURN SIGNALS AS WELL. *TR

PASSENGER AIRBAG ISSUE WHERE THE PASSENGER AWARENESS SYSTEM HAD A FAULT. IT DISABLED MY AIR BAGS. FOR A COUPLE WEEKS I RODE AROUND NOT KNOWING ALL MY AIR BAGS WERE DISABLED. DEALER CHARGED AROUND $900 TO REPLACE SENSOR! I FELT LIKE I HAD TO CHOOSE BETWEEN SAFETY AND SPENDING A TON OF MONEY. *TR

AFTER ABOUT A YEAR OF HAVING MY SATURN ION I WAS DRIVING ON 94 GOING THE NORMAL SPEED LIMIT WHEN I LOST CONTROL OF MY CAR. MY WHEEL LOCKED UP CAUSING ME TO HOT MY BREAKS UNABLE TO STEER ANOTHER VEHICLE ANS MINE COLLIDED AT 45-50 MPH. MY AIRBAGS DID NOT DEPLOY. UNTIL NOW I DID NOT THINK ANYTHING OF IT UNTIL YOU GUYS SENT ME A LETTER ABOUT THE RECALLS ON BOTH THE IGNITION SWITCH (IF MY KEYS FELL OUT MY WHEEL WOULD LOCK) AND OR IF MY POWER STEERING WENT OUT I WOULD LOSE CONTROL AS WELL. I NEVER HAD ANY PREVIOUS ACCIDENTS NOT EVEN A FENDER BENDER. ALSO WHEN I CALLED ABOUT THIS RECALL I WAS TOLD TO BRING MY CAR IN AND GET IT SWITCHED FOR A RENTAL FOR 6-8 WEEKS UNTIL MY CAR WAS FINISHED. WHEN ARRIVING THERE WAS NOT A RENTAL AVAILABLE SO I WAS TOLD I WOULD HAVE ONE WITHIN THE NEXT 3 DAYS TOPS. I WAITED 5 DAYS AND CALLED DEALERSHIP AGAIN. I WAS THEN TOLD I WOULD BE GETTING A RENTAL FROM ENTERPRISE AND BECAUSE OF MY LONG LATE HOURS AT WORK THE VEHICLE WOULD BE DROPPED OFF THAT EVENING TO COME GET AFTER WORK. WHEN ARRIVING THERE THE BALL WAS DROPPED ONCE AGAIN AND I DID NOT HAVE A RENTAL. THE GUY HELPING ME SCRAMBLED AND FOUND A RENTAL SOMEHOW AND SENT ME HOME IN IT AGAIN STATING IT WOULD BE 6-8 WEEKS. 4 DAYS LATER THEY CALLED ME STATING I NEED TO BRING THE RENTAL BACK BECAUSE IT WAS SOLD. AFTER DRIVING ALL THE WAY THERE ONCE AGAIN AND GETTING MY 2ND RENTAL I WAS CALLED THE VERY NEXT DAY SAYING MY VEHICLE WAS DONE. I DON'T UNDERSTAND ALL THE MISCOMMUNICATION AND WHY I HAD TO WASTE MY T

HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WERE WAITING ON A PART AND SHOULD HAVE THE PARTS BY MID-APRIL. I WAS FINE WITH THAT, AND WAS TOLD TO DRIVE WITH JUST THE KEY (NO EXTRA WEIGHT). THEY SAID I WAS PUT ON A LIST, AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. I WAS FINE WITH THIS AS I HAD NEVER HAD ANY TROUBLE WITH THE ENGINE LOSING POWER, BUT OF COURSE WANT TO GET IT FIXED IF THERE ARE PROBLEMS. THAT WAS NOW OVER 3 MONTHS AGO, AND I HAVE NOT HEARD ANYTHING FROM SATURN/GM. GMS NOTICE SAID TO CONTACT THE NHTSA IF I'M NOT SATISFIED WITH GMS RESPONSE TO THE RECALL, SO THAT IS WHAT I'M DOING. I INITIALLY CONTACTED GM'S CUSTOMER ASSISTANCE CENTER BACK IN MARCH, AND THEY TOLD ME TO CONTACT MY LOCAL DEALER, WHO IS BILLION AUTO IN IOWA CITY, IOWA (HTTP://WWW.IOWACITYCHEVYCADILLAC.COM/). I'M ASSUMING THAT I'M STILL ON THEIR LIST, AND GM HAS NOT PROVIDED THEM WITH THE PARTS, OR THEY HAVE SO MANY VEHICLES TO FIX THAT I'M JUST TOO FAR DOWN ON THE LIST TO GET IT FIXED IN A REASONABLE TIME. I'M JUST WRITING THIS AS A COMPLAINT AGAINST GM AND HOW I DON'T FEEL THAT THEY ARE TAKING THE RECALL SERIOUSLY IF WE HAVE TO WAIT OVER 4 MONTHS TO GET OUR VEHICLES FIXED. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DAILY,

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING OVER A BUMP APPROXIMATELY 30 MPH, A STRONG ODOR OF GASOLINE EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED SPORADICALLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS INELIGIBLE UNDER THE RECALL DUE TO NOT ORIGINALLY BEING REGISTERED OR CURRENTLY SOLD IN ONE OF THE STATES MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

FUEL PUMP CRACKED; DIFFICULTY STEERING; IGNITION SWITCH FAILED. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER STATED AFTER THE REPAIR WAS PERFORMED, HE CONTINUED TO EXPERIENCE A PROBLEM, WITH THE KEY GETTING STUCK IN THE IGNITION. *JB

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AS OF 8/11/2014 THE PARTS FOR THE REPAIRWERE NOT YET MADE AVAILABLE. UPDATED 09/10/2014 *JS

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER UNIT REPLACEMENT PROBLEMS. *SMD THE CONSUMER STATED SHE COULD NOT TURN THE ENGINE OFF, OR REMOVE THE KEY FROM THE IGNITION. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

FUEL LINES HAVE ROTTED AND BREACHED CAUSING FUEL TO LEAK. THIS LEAK LOCATION IS ON THE REAR DRIVERS SIDE OF THE VEHICLE, APPROXIMATELY 3 INCHES FROM THE EXHAUST SYSTEM , A CRITICAL SAFETY ISSUE. THIS FUEL LINE FAILURE HAS BEEN DOCUMENTED BY THE BRADSHAW AUTOMOTIVE SERVICE DEPT. (864-879-3536), A GM FACTORY DEALERSHIP. BRADSHAW AUTOMOTIVE HAS CONFIRMED THAT THERE IS NOTHING WHICH I OR ANY OTHER OWNER OR OPERATOR OF THIS VEHICLE EITHER DID OR FAILED TO DO WHICH WOULD CAUSE OR CONTRIBUTE TO THIS CATASTROPHIC FUEL LINE FAILURE. IT IS ALSO CONFIRMED THAT THIS FUEL LINE DAMAGE WAS NOT CAUSED BY AN ACCIDENT OR ANY OTHER TYPE TRAUMA TO THE VEHICLE OR THE FUEL SYSTEM. THIS VEHICLE HAS NO HISTORY OF ACCIDENT DAMAGE VERIFIED AS PER CARFAX I AM THE OWNER OF THIS VEHICLE AND OUR SON HAS BEEN THE MOST RECENT OPERATOR OF THIS VEHICLE FOR APPOX THE LAST 6 MONTHS. I PURCHASED THIS VEHICLE IN 2013. I HAVE REQUESTED FULL ASSISTANCE FROM GM TO REMEDY THIS APPARENT DESIGN FLAW AND / OR MANUFACTURING DEFECT. THE COST QUOTED TO ME FOR REPAIR BY BRADSHAW (GM AUTHORIZED) IS APPOX $600. I CONTACTED GM (866-790-5600) . THE CASE NUMBER ASSIGNED BY GM IS # [XXX]. I HAVE SPOKEN TO TIER 2 DISTRICT SPECIALISTS JENNY (EXT 11619) AND SARAH (EXT 21577). GM HAS DECIDED AS OF JUNE 13, 2014 TO REFUSE ASSISTANCE STATING THE BASIC WARRANTY IS EXPIRED AND REFUSES TO PUT THEIR POSITION IN WRITING. THE UNSAFE VEHICLE IS PRESENTLY SITTING IN THE BRADSHAW AUTOMOTIVE FACILITY LOT IN GREER SC NEAR OUR HOME. PLEASE HELP !

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. REMAILED 08/18/14*LJ

I RECEIVED A RECALL NOTICE FOR MY 2007 SATURN ION IN MARCH 2014. THE RECALL NOTICE IS FOR THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. I CALL MY LOCAL GM DEALERSHIP AND WAS TOLD THAT THEY WERE REPAIRING CARS AS THE PARTS CAME IN AND I WAS PUT ON A LIST. THEY TOLD ME THE PARTS SHOULD BE ABOUT 2 WEEKS AND I WOULD RECEIVE A CALL. I CALLED 2 WEEKS LATER AND THE DEALERSHIP STILL HADN'T RECEIVED THE PARTS TO FIX THE RECALL AND IN APRIL 2014 I RECEIVED ANOTHER RECALL NOTICE FROM GM TO HAVE THE REPAIRS TO MY CAR. I THEN CALLED THE DEALERSHIP AGAIN TO CHECK ON THE STATUS OF THE PARTS AND THEY STILL DIDN'T HAVE THEM. WEEKS LATER I BROUGHT MY CAR IN TO HAVE SOME WORK DONE ON MY CAR AND I ASKED ABOUT THE RECALL AND THEY TOLD ME IT SHOULD BE ANOTHER COUPLE WEEKS. I CALLED BACK IN 2 WEEKS AND WAS TOLD THEY STILL DIDN'T HAVE THE PARTS. I CALLED BACK IN ANOTHER 2 WEEKS AND WAS TOLD THE PROTOCALL FOR THE RECALL HAD CHANGED AND THAT THEY WERE ORDERING THE PARTS BASED ON THE VEHICLE VIN AND IT WAS A CAR BY CAR BASIS. SO I ORDERED MY PARTS THIS WAY AROUND THE END OF APRIL. IT IS NOW JUNE I STILL HAVEN'T HAD MY CAR FIXED AND JUST RECEIVED A NOTICE FROM GM THAT I HAVEN'T HAD THE REPAIRS TO MY CAR. I CALLED THE DEALERSHIP AGAIN AND THEY STILL DON'T HAVE THE PARTS. IT HAS BEEN 3 MONTHS SINCE MY FIRST RECALL NOTICE AND STILL HAVEN'T HAD MY CAR REPAIRED. I AM SO UPSET AT THE WAY THIS WHOLE SITUATION HAS BEEN HANDLED AND I FIND IT UNACCEPTABLE. *TR

CAR STALLED THEN RAN AGAIN FINE. THOUGHT MAYBE BAD GAS OR SOMETHING. STARTED HEARING A LOUD NOISE IN THE ENGINE. CHANGE OIL CAME ON AND SO I TOOK IT IN TO BE SERVICED ONLY TO FIND OUT THE TIMING CHAIN HAD JUMPED KEYS. THIS IS A TERRIBLE ISSUE WHICH COULD HAVE CAUSED ME TO WRECK HAD I NOT HAD PLENTY OF ROOM TO COAST OFF THE ROAD. ALSO SEAT BELT IS STUCK AND WILL NOT UNBUTTON SO I AM UNABLE TO BUCKLE UP THE RIGHT WAY UNTIL THAT'S FIXED TOO. LOOKING ONLINE ALL OF THIS SEEMS TO BE A COMMON PROBLEM HOWEVER IT APPEARS PEOPLE HAVE TO DIE FROM IT BEFORE A RECALL IS GIVEN. I URGE AN INVESTIGATION INTO THE SEATBELTS AND THE TIMING CHAIN. *TR

I WAS DRIVING DOWN THE STREET AND THE POWER STEERING FAILED. I PULLED OVER TO A NEARBY SHOP TO HAVE IT LOOKED AT AND WAS TOLD TO RESTART THE CAR. THE PROBLEM WENT AWAY. FAST FORWARD TO THE LAST 2 WEEKS (TODAY IS 5-JUNE-14) AND THIS ISSUE HAS OCCURRED AT LEAST 10 TIMES. NOW BEING THIS IS THE SAME SYSTEM THAT WAS USED ON THE CHEVY COBALT AND PONTIAC G5, BOTH OF WHICH WERE SUBJECT TO RECALLS FOR REPLACEMENT, I DON'T KNOW WHY MY ION WAS RECALLED AND THIS PROBLEM FIXED. I HAVE TO DRIVE LONG DISTANCES AT TIMES AND FOR MY POWER STEERING TO FAIL WHILE I'M ON THE HIGHWAY FOR A KNOWN PROBLEM IS NOT ACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AND THE WARNING BELL ADVISED THAT THE AIR BAG NEEDED SERVICE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,973 AND THE CURRENT MILEAGE 69,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 8/19/14*CN UPDATED 09/5/2014 *JS

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. ALSO, THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

3/2014 RECALL LETTER 14063, 4/2014 2ND RECALL LETTER,4/11/2014 CAR TO DEALER,5/16/2014 IGNITION REPLACED, "REPAIR OTHER IGNITION" ACCELERATOR PEDAL,THROTTLE BODY,FUEL INDUCTION SENSOR, THROTTLE BODY SENSOR, QUOTED $560.00,CHARGED $634.29, GM PROMISED PRICE ASSISTANCE "REPAIR OTHER IGNITION-HAVE NOT HONORED THEIR WORD. PICKED UP CAR 5/16/2014 ON 5/20/2014 <100 MILES ENCOUNTERED SAME ISSUE. 5/22/2014 CAR RETURNED -TO DEALER, KEY STUCK IN IGNITION, SERVICE MGR WITNESSED ISSUE, CLAIMS - SOLENOID @GEARSHIFT TO IGNITION NOT REGISTERING PARK, STATES"I HAVE SEEN A LOT OF THESE RECALLS, GM IS GOING TO REPLACE ANYTHING REMOTELY CONNECTED TO THIS RECALL BUT IS "CUSTOMER BILL". SOLENIOD QUOTE $400.00 ADDITIONAL TO $634.29. I AM INCLINED TO BELIEVE IF IT IS "REMOTELY CONNECTED" IT SHOULD BE INCLUDED IN THIS RECALL. I FIRMLY BELIEVE GM HAS EMPLOYED THIS "OTHER THAN IGNITION" STRATEGY TO RECOUP THEIR LOSSES ON THE BACK END BY EMPLOYING THIS "CUSTOMER BILL" PHRASE. THE DEALER HAS NOT SHOWN ANY OF THE PARTS THAT WERE REPLACED OR ANY EVIDENCE TO SUPPORT THEIR CLAIM.I WELCOME THE OPPORTUNITY TO SHARE MY EXPERIENCE IN GREAT DETAIL WITH THE NHTSA AND ANY CONGRESSIONAL COMMITTE THAT IS DESIGNATED TO INVESTIGATE THIS GM RECALL.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NHTSA CAMPAIGN RECALL NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT EXPERIENCED A FAILURE, WHERE THEY WERE UNABLE TO REMOVE THE KEY OUT OF THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. RK

CRACKED FUEL PUMP HOUSING. *TR

THE CAR IS PRESENTLY UNDER RECALL FOR IGNITION. HOWEVER. THE CAR CANNOT BE DRIVEN AS THE PWR STR WARNING COMES ON FOR A FEW SECONDS, AND NO STEERING OR SEVERE LOSS OF ALL STEERING CONTROL OF THE VEHICLE IS LOST AFTER THE CAR HAS RUN FOR 15 MINUTE AND EVERY 5 PLUS MINUTES AFTER THE FIRST FAILURE. GM WILL NOT FIX ANYTHING ON MY VEHICLE, I MADE A COMPLAINT WITH NHTSA AND HAVE MADE INTERNAL COMPLAINT AT GM REGARDING MY 2007 ION AND THE 3 ACCIDENTS DUE TO THE LOSS OF IGNITION AND TOTAL POWER INCLUDING BRAKE FAILURE GOING DOWN THE HIGHWAY AT 50 PLUS AND LOSING CONTROL RESULTING IN ACCIDENTS. I NEED HELP TO START THE COMPLAINT ABOUT THE POWER STEERING AS IT WILL NOT ALLOW ME TO SAFELY DRIVE THE CAR AT ALL. I AM DISABLED AND ON OXYGEN, I HAVE REQUESTED SPECIAL ACCOMMODATIONS FROM GM TO ASSIST WITH MY DISABLED CONDITION TO HELP EXPEDITE ANY REPAIRS AND ALL WARRANTED COVERAGES FOR POWER STEERING, AIR BAG NON FUNCTION, AND RECALLED IGNITION. THE CAR PRESENTLY HAS 55,000 MILES AND CANNOT BE DRIVEN AS THE POWER STEERING WILL NOT ALLOW THE CAR TO BE CONTROLLED. THE PREVIOUS, MOST RECENT ACCIDENT, CAUSED STRUCTURAL DAMAGE INCLUDING A FRONT FENDER COMPLETE BENT AND RADIATOR BENT AT A TAIL COLLISION DUE TO IGNITION OUTAGE WITH NO BRAKES AT 30 PLUS MPH. NO AIR BAGS DEPLOYED, ONLY DAMAGES TO MYSELF, BLINDNESS TO LEFT EYE AND SEVERE CONCUSSION, AND CAR IS NOT SAFE TO DRIVE. GM WILL HAS NOT TAKEN ANY ACTION SINCE MY PHONE COMPLAINTS IN APRIL, ALMOST 30 DAYS AGO. [XXX] INFORMATION REDACTED PURSUAN

THE IGNITION SWITCH WOULD NOT ALLOW THE KEY TO BE REMOVED. THE CAR WAS RUNNING. WE HAD TO CALL A LOCKSMITH TO GET THE KEY OUT OF THE IGNITION AND REPAIR THE IGNITION SWITCH. I TOOK THE PROPER PAPER WORK TO JOHNNY LONDOFF CHEVROLET IN FLORISSANTT, MO. THE DEALERSHIP WOULD NOT ACCEPT THE PAPER WORK TO GET REIMBURSED FOR THE REPAIRED IGNITION SWITCH. THE RECALL LETTER INDICATES THAT THE COST TO REPAIR WOULD BE REIMBURSED BY DEALER/GM. THE GM HOTLINE WAS NOTIFIED SEVERAL TIMES AND I WAS TOLD TO CALL THE DEALERSHIP. THE DEALERSHIP WOULD NOT ACCEPT THE PAPER WORK AND DID NOT PROVIDE A LETTER INDICATING WHY THE REPAIRS WOULD BE DISALLOWED. THE COST FOR THE REPAIRS WAS 375.00. I HAVE THE ORIGINAL RECEIPTS AND THE PAPER WORK. I CAN BE REACHED AT [XXX]AND EMAIL ADDRESS [XXX] THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR AND PRETENSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE IGNITION SWITCH WAS REPLACED BY THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V171000(ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE KEY CONTINUED TO BECOME STUCK INSIDE THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 108,000.

I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH AND THE CAR ALTERED WITH THE ERROR SOUND AND PWR STR SHOWED ON THE ODOMETER DISPLAY. POWER STEERING WAS LOST, BUT THE WHEEL WAS STILL ABLE TO TURN. ON THE HIGHWAY, THE STEERING WHEEL WAS NOT CAPABLE OF TURNING MUCH PAST 2 O'CLOCK POSITION. AT LOWER SPEEDS I COULD MAKE RIGHT AND LEFT TURNS, BUT WITH A GREAT AMOUNT OF EFFORT. THE VEHICLE IS NOT SAFE TO OPERATE WITHOUT THE USE OF THE POWER STEERING. AT HIGH SPEEDS, THE STEERING WHEEL DOES NOT HAVE HAS MUCH RANGE OF MOTION. *TR

THE POWER STEERING LIGHT CAME ON AND THERE WAS NO POWER STEERING HAD TO PULL OVER AND TURN CAR OFF. AFTER RESTARTING IT WAS FINE FOR A WHILE BUT DID THE SAME THING AGAIN. *TR

TODAY MY CAR HAS STARTED ACCELERATING UNINTENTIONALLY. IT FIRST HAPPENED WHEN I WAS STOPPED AT A RED LIGHT. WHEN I WAS LEAVING MY DESTINATION AROUND AN HOUR LATER IT STARTED HAPPENING AGAIN. MY CAR WAS LITERALLY SLOWLY CRUISING THROUGH THE PARKING LOT WITHOUT MY FOOT ON THE GAS PEDAL. *TR

I TOOK MY CAR IN FOR THE IGNITION SWITCH RECALL REPAIR AND I ENDED UP PAYING $205.00 FOR A NEW BATTERY BECAUSE THE CAR DIDN'T RUN FOR APPROXIMATELY 3 MONTHS WHILE WAITING FOR PARTS TO BECOME AVAILABLE. THEY (DAVID CHEVROLET IN NIAGARA FALLS NY) TOLD ME THAT GM WAS NOT COVERING THE COST OF THE BATTERIES AND THAT THIS HAD HAPPENED TO 4 OR 5 OTHER PEOPLE. IN ADDITION TO THIS THEY SAID THAT THEY HAD TO REPLACE A PART FOR THE POWER STEERING THAT WAS COVERED UNDER ANOTHER RECALL. I CAN'T BELIEVE THEY CHARGED ME $65.00 IN LABOR CHARGES TO PUT IN THE BATTERY. WHEN I FINALLY GOT THE CAR HOME ,I AUTOMATICALLY LOCKED THE DOORS. GUESS WHAT, THE NEW IGNITION KEYS DON'T UNLOCK THE TRUNK OR THE CAR DOORS. THEY FORGOT TO TELL ME THIS.I DON'T BELIEVE GM IS REALLY TRYING TO RECTIFY THIS SITUATION, BECAUSE IT TOOK SO LONG FOR THE PARTS TO COME IN, MY BATTERY BECAME TOTALLY USELESS AND COST ME OVER $200.00. I WILL NEVER BUY ANY TYPE OF VEHICLE FROM ANY OF GM'S LINES, IN FACT, I WILL BUY A FOREIGN BRAND BECAUSE I NO LONGER FEEL SAFE WITH THIS CAR. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE WILL NOT TURN COMPLETELY OFF OUT OF THE "ACC" POSITION WHEN STOPPED. THE GEAR SHIFTER HAS TO BE "PLAYED WITH" FOR A WHILE AND THEN MAYBE IT WILL ENGAGE. OTHERWISE THE CAR WILL STAY IN THE ACC POSITION . OF COURSE THE DOORS CANNOT BE LOCKED BECAUSE THE CAR WON'T SHUT OFF. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. *JB

I WAS DRIVING STRAIGHT AT 50 MPH , WHEN A CHIME SOUNDED, POWER STEERING WAS DISPLAYED ON MESSAGE CENTER, AND POWER STEERING FORCE WAS LOST. STEERING BECAME ALMOST TOO HEAVY TO STEER AT ALL. WAS ABLE TO PULL OVER, TURN OFF IGNITION, AND RESET STEERING SYSTEM. SINCE THEN, THIS HAPPENED WITHOUT WARNING AT LEAST 20 TIMES IN THE PAST YEAR. POWER STEERING MOTOR FELT HOT TO TOUCH. I AM STUCK WITH THIS VERY DANGEROUS CONDITION. RECALL SHOULD INCLUDE ALL CARS AFFECTED. GM IS NEGLIGENT SO FAR IN REPLACING THIS ON ALL AFFECTED VEHICLES. *JS

CAR SUDDENLY STOPS ON HILL. METER IN CAR SAYS CAR IS 3/4 FULL WITH GAS. SO THE CAR WAS NOT OUT OF GAS. CAR MUST HAVE SOMETHING WRONG WITH THE FUEL IGNITION OR SOMETHING FOR IT TO STOP. WENT AND PUT GAS IN CAR TO JUST TO MAKE SURE , AND AS SOON AS I DID THE CAR STARTED. IT MAKES NO SENSE FOR THE GAS GAUGE TO READ IT HAS GAS AND THE CAR STOPS. ALSO WHEN CAR IS PARKED FUEL IS ON THE GROUND LEAKING. NOT SURE WHAT IS GOING ON BUT ACCORDING TO A SAFETY RECALL IN 2012 I THINK THAT IS THE PROBLEM WITH MY ION ALSO. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN A ONE-CAR ACCIDENT ON DECEMBER 13, 2013, TOTALING THE VEHICLE. THE CONSUMER STATED A VEHICLE IN FRONT OF HER BRAKED, SO SHE BRAKED. HOWEVER, THE CONSUMER HYDROPLANED AND HIT A WIRE FENCE IN THE MIDDLE OF 2 HIGHWAYS. IT TORE THE BUMPERS OFF THE VEHICLE, DAMAGED THE FRONT AND REAR WINDOWS, AND SLICED THE TIRED. THERE WAS A LARGE DENT ON TOP OF THE VEHICLE. EVEN AFTER ALL OF THE DAMAGE, THE AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS INJURED. THE CONSUMER STATED THE KEY WAS IN THE IGNITION SWITCH. HOWEVER, IT WAS ALREADY IN THE OFF POSITION. ALSO, PRIOR TO THE ACCIDENT, THE BRAKES WOULD GO ALL THE WAY TO THE FLOOR. HOWEVER, THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM.*JB

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS EXITING A HIGHWAY AT 25 MPH WHEN THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S MOUTH STRUCK THE STEERING WHEEL AND THE CONTACT SUSTAINED INJURIES TO THE MOUTH. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL TREATMENT FOR THE INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.