Page 5 of 18 · complaints 201–250 of 876

2007 Saturn Ion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Nov 24, 2014NY

2007 SATURN ION. CONSUMER RECEIVED THE FIRST RECALL AND WAS TOLD BY THE DEALER THE PARTS WERE NOT AVAILABLE. HE WAS TOLD THE SAME THING WHEN THE 2ND RECALL ARRIVED. *CW THE CONSUMER REFERENCED RECALL # 14V153000. *JB

Fuel/Propulsion System
Filed Nov 20, 201482,000 milesCO

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED WHILE STARTING UP THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHICH LOCATED FUEL LEAK OVER THE FUEL TANK DUE TO DEFECTIVE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Fuel/Propulsion System
Filed Nov 20, 201490,000 milesTX

BECAUSE OF A 'HIDDEN RECALL' BY GM, I WAS DRIVING DOWN THE ROAD WHEN I SMELLED FUEL. MY FUEL PUMP HAD BECOME DEFECTIVE, CAUSING A LEAK, AND THEREFORE, RUSTED FUEL LINES, WHICH THEN BROKE. THIS 'HIDDEN RECALL' WAS NOT COVERED AT THE DEALERSHIP AND I HAD TO GET GM INVOLVED ON A CORPORATE LEVEL, AND EVEN THEN, I STILL HAD TO PAY FOR THEIR MISTAKE! MY CAR WAS STEADILY DRIPPING FUEL, AND ASIDE FROM EMPTYING THE TANK THERE WAS NOTHING I COULD DO ABOUT THIS. IT IS DANGEROUS, AND GM KNOWS ABOUT IT BUT WILL NOT ACKNOWLEDGE THE DANGER IN THE SITUATION. I HAVE CHILDREN. WHAT IF THE CAR WOULD HAVE CAUGHT FIRE? THEN WOULD THEY HAVE LISTENED?? IT IS ABSOLUTELY ABSURD THAT THEY WOULD NOT WARN OWNERS OF THESE VEHICLES (EVEN THE DEALERSHIP CLAIMED TO KNOW MANY OTHERS IN MY SITUATION EXACTLY) WHEN IT IS SOMETHING SO DANGEROUS, LET ALONE MAKE THEM PAY FOR THE REPAIR. I AM ABSOLUTELY DISGUSTED. *TR

Fuel/Propulsion System
Filed Nov 19, 201438,000 milesMD

THE FUEL PUMP CRACKED. THE CAR COULD NOT BE DRIVEN WITHOUT GASOLINE SPURTING OUT ON THE ROAD. THERE WAS A PARTIAL RECALL IN SEVERAL STATES BUT I WAS NOT COVERED BY THIS. THERE WAS ALSO AN EXTENDED WARRANTY IN OTHERS THAT EXPIRED THIS PAST YEAR. IT COST $500 TO REPAIR AND GM WOULD NOT OFFER EVEN PARTIAL COMPENSATION. THE FUEL PUMP WAS PARTLY MADE OF PLASTIC IS INFERIOR AND SHOULD BE RECALLED EVERYWHERE. THANK YOU. *TR

Electrical System
Filed Nov 18, 201472,000 milesPA

CAR WAS PARKED TRIED TO START WOULD NOT START WITH JUMP. HAD TOWED DETERMINED PROBLEM WITH STARTER. FIXED OVERNIGHT DROVE OFF LOT THEN LOST POWER STEERING SAME NIGHT JUST AVOIDED ACCIDENT. FOUND OUT RECALLS ON BOTH TOTAL OF 8 ON THIS VEHICLE. ONLY HAD SINCE 8/1/2014 NEVER ADVISED OF ANY RECALLS ON VEHICLE AND MCCAFFERTY FORD IN LANGHORNE,PA DID NOT OFFER TO ASSIST ADVISED ITS NOT THEIR RESPONSIBILITY TO CHECK RECALLS. CAR CAN BE DRIVEN 10-15MINS THEN STEERING LOCKS UP. HAVE TO WAIT FOR CAR TO COOL DOWN THEN STEERING COMES BACK, 10-15 MINS SAME PROBLEM. THERE IS ALSO RECALLS RELATED TO AIR BAGS. *TR

Engine
Filed Nov 11, 2014NC

I PURCHASED THE VEHICLE IN MARCH 2014. ON 7/17/2014 THE IGNITION SWITCH WAS REPLACED AT ASHEVILLE CHEVROLET IN ASHEVILLE NC. I HAD NOT HAD ANY ISSUES WITH THE IGNITION AT THAT TIME. ON 11/3/14 THE CAR STALLED WHILE I WAS DRIVING. I TOOK IT THE DEALERSHIP ON 11/5/14. THE DEALERSHIP KEPT THE CAR FOR 11/5 AND 11/6 AND REPLACED THE IGNITION COIL AND SPARK PLUGS AND STATED THAT IS NEEDED A MAP SENSOR REPAIRED. THEY VERBALLY INFORMED ME THAT THEY CHECKED THE IGNITION SWITCH AGAIN AND CHECKED THE FUEL PUMP FOR LEAKAGE (WHICH WAS ANOTHER RECALL). I DROVE THE CAR HOME ON 11/6/14 AND IT STALLED AGAIN WITHIN 20 MINUTES. I CALLED THE DEALERSHIP BACK ON 11/7/14 AND WAS INFORMED THAT TECHNICIAN THAT WORKED ON IT WAS NOT THERE AND THEY WOULD CALL ME BACK ON MONDAY (11/10). ON 11/10 I TALKED WITH THE DEALERSHIP AGAIN AND WAS INFORMED THAT THE TECHNICIAN THAT WORKED ON THE CAR WAS FIRED ON 11/7 AND I COULD BRING IT BACK IN FOR THEM TO CHECK IT. I TOOK THE CAR TO ANOTHER MECHANIC ON 11/10 WHO COULD NOT DO ANY WORK AS THE COMPUTER NEEDED TO BE "FLASHED" AS IT HAD NOT BEEN RESET WHEN WORK WAS DONE BY THE DEALER WHICH PREVENTED THEM FROM IDENTIFYING ANY ISSUES THAT MAY EXIST. I BROUGHT IT BACK IN ON 11/11 AND INFORMED THEM THAT THE CAR IS STILL STALLING WITH THE EXACT SAME ISSUE THAT I BROUGHT IT IN ON 11/5. THE DEALERSHIP COULD NOT CONFIRM THAT ANYTHING WAS EVER CHECKED REGARDING THE IGNITION SWITCH REPLACEMENT AND STATED THAT THE ALREADY REPLACED THE RECALLED IGNITION SWITCH. THEY FURTHER REFUS

Steering
Filed Nov 10, 201460,000 milesMD

CAR IMPACTED BY THREE RECALLS 14V047, 14V171, 14V153 CONTACTED DEALERSHIP IN JUNE- NO PARTS, REGISTERED WITH DEALERSHIP OCTOBER TOLD PARTS ARE ON ORDER. DEALERSHIP ADVISED THERE ARE 700 CONSUMERS ON THEIR RECALL LIST, TO DATE THEY HAVE BEEN ABLE TO SERVICE 100. NEITHER GM OR DEALERSHIP CAN PROVIDE ANY TIMELINE FOR WHEN MIGHT BE ABLE TO EXPECT REPAIR. AT THE LEAST, AS A CONSUMER HAVING A TIMEFRAME FOR REPAIR WOULD HELP US WEIGH OPTIONS, PARTICULARLY WHILE WE ARE FORCED TO PUT OUR FAMILIES AT RISK DUE TO THE CONTINUED UNAVAILABILITY OF PARTS. *TR

Electrical System
Filed Nov 3, 201478,000 milesFL

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed Nov 2, 2014112,000 milesLA

THIS CAR WAS REPAIRED UNDER THE RECENT GENERAL MOTORS IGNITION SWITCH RECALL IN JUNE OF 2014. WE ARE STILL HAVING PROBLEMS WITH THE IGNITION. THE KEY WILL PERIODICALLY GET STUCK IN THE IGNITION, (YOU CAN TURN THE KEY TO THE ACC POSITION, BUT IT WILL NOT GO TO THE OFF POSITION). IN ORDER TO REMOVE THE KEY FROM THE IGNITION YOU MUST RESTART THE VEHICLE AND TURN IT OFF AGAIN, USUALLY AFTER THE 3RD OF 4TH TRY THE KEY WILL GO INTO THE OFF POSITION AND THE KEY CAN BE REMOVED. THERE ARE TIMES WHEN THIS DOES NOT WORK. THERE IS AN IGNITION RELEASE BUTTON LOCATED BENEATH THE STEERING WHEEL, THE IGNITION WILL TURN TO THE OFF POSITION WHEN YOU STICK YOUR FINGER INTO THE HOLE AND PUSH THE BUTTON. HOWEVER, I HAVE RECEIVED A SLIGHT SHOCK WHEN PUSHING THIS BUTTON. WE ARE ALSO CONCERNED THE OTHER PROBLEMS ASSOCIATED WITH THE IGNITION RECALL WILL ALSO STILL BE PRESENT. *TR

Electrical System
Filed Oct 30, 2014FL

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. ALSO, THE CONTACT STATED THE ELECTRICAL COMPONENTS IN THE VEHICLE SPORADICALLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THERE WAS AN ELECTRICAL ISSUE. THE TECHNICIAN REMOVED THE KEY FROM THE IGNITION BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Oct 30, 201451,950 milesWI

ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR

Steering
Filed Oct 24, 2014128,000 milesNC

I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS (BULLETIN 14115)BECAUSE OF TITLE.IF IT WAS A RECALL THEY WOULD PAY FOR REPAIR.I HAVE NEVER BEEN NOTIFY BY GM OF THIS PROBLEM . FOUND ALL MY INFORMATION THRU YOUR WEB SITE.DON'T UNDERSTAND WHY THIS PROBLEM IS NOT CLASSED AS A RECALL. I DON'T THINK I COULD HAVE TURN STEERING WHEEL IF I HAD BEEN MOVING IN THE CAR AT SLOW RATE OF SPEED..WITH CAR NOT MOVING COULD NOT TURN STEERING WHEEL AT ALL. *TR

Fuel/Propulsion System
Filed Oct 23, 201462,488 milesNC

2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERNEATH THE VEHICLE AND SAW A WET SPOT ON THE PAVEMENT AND THEN SAW GAS LEAKING (DRIPPING) FROM WHAT I ASSUME IS THE GAS TANK. THIS IS A HUGE CONCERN SINCE THE RECALL ON THIS WASN'T A NATIONWIDE RECALL AND ONLY AFFECTED WARM WEATHER STATES. WE HAVE ONLY BEEN IN NORTH CAROLINA FOR A MONTH AND A HALF - MISSING THEIR WARMEST TIME OF YEAR. THEIR THEORY OF WARM WEATHER STATES IS NOT ACCEPTABLE AND THEY HAVE PUT MY DAUGHTER'S LIFE IN DANGER!!! I BELIEVE A NATIONWIDE RECALL SHOULD BE ISSUED REGARDING THIS DEFECT AND COMPENSATION TO THOSE AFFECTED. I WILL BE CALLING GM ASKING FOR A RENTAL WHILE THIS PROBLEM IS BEING FIXED. THIS IS THE FOURTH RECALL ON MY DAUGHTER'S CAR SINCE SHE HAS OWNED IT. I HONESTLY FEEL GM CAN HAVE THIS CAR BACK AND ISSUE A CHECK FOR THE FULL PRICE THAT WE PAID FOR IT IN OCTOBER 2013. WHAT RECALL WILL BE NEXT??? WE DO NOT WANT THIS CAR!!!! PLEASE QUIT PUTTING PEOPLE'S LIVES IN DANGER GM! *TR

Fuel System, Gasoline
Filed Oct 23, 2014120,000 milesVA

THE SATURN ION 2007 THAT I OWN IS BLEEDING GAS. FUEL LINES ARE RUSTED NEAR THE PLASTIC RETAIN CLIP. FUEL PUMP PLASTIC IS CRACKED, FUEL TANK HAS RUSTED IN A SMALL BUT SIGNIFICANT SPOT. RECALL #09V419000 IS NOT BEING ADHERED TO BY GM. THIS IS THE MOST UNSAFE PROBLEM I HAVE EVER HEARD OF. I LIVE IN VIRGINA, VERY HUMID STATE. 100% HUMIDITY IS COMMON. I SHOULD HAVE BEEN NOTIFIED OF THE PROBLEM SINCE IT IS RECALLED. IF THIS HAS NOT CAUSED MULTIPLE FIRES AND FATALITIES IT WOULD BE A MIRACLE. MY COMPLAINT IS THE STATE SPECIFICALLY OF THE RECALL LEAVES LOTS OF PEOPLE WITHOUT NOTIFICATION OF A VERY SERIOUS PROBLEM WITH THOSE CARS. *TR

Engine
Filed Oct 20, 201480,000 milesIA

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Suspension
Filed Oct 20, 201410,163 milesNY

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE FRONT CONTROL ARM BUSHINGS WITHOUT PERFORMING A FRONT END ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,163.

SteeringCrash
Filed Oct 17, 201436,000 milesVA

I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE ARE SERVICE BULLETINS THAT PROVE THEY KNEW AT THE TIME, SO NOW THEY ARE ONLY OFFERING ME REPEATED FAILED REPAIRS OR MONEY TOWARDS ANOTHER GM VEHICLE. GM VEHICLE'S THAT ARE BRAND NEW, TO WHICH THEY ARE STILL RECALLING! I WANT MY MONEY BACK PERIOD! GM REFUSES TO ACKNOWLEDGE OR TAKE RESPONSIBILITY FOR FLOODING THE MARKET WITH FAULTY VEHICLES. PLEASE HELP, I'M INTERESTED IN FILING SUIT. I WAS ALREADY INVOLVED IN ONE ACCIDENT, REGARDING THE POWER STEERING, YEARS AGO WHEN IT JUST WENT OUT, THEY CLAIMED THEY DIDN'T KNOW ABOUT IT, AND I PAID FOR THE REPAIRS, ONLY TO HAVE RECEIVED A LETTER A YEAR AGO, STATING IT STILL WASN'T REPAIRED, I TOOK IT BACK, AND NOW GOT A LETTER AGAIN YESTERDAY SAYING IT NEEDS TO BE REPAIRED. I HAVE CHILDREN AND THIS IS OUR ONLY MODE OF TRANSPORTATION, I DO NOT FEEL SAFE IN THIS VEHICLE AND I CERTAINLY DON'T FEEL THAT THEY ARE ABLE TO REPAIR THE VEHICLE, NOR DO I TRUST ANYTHING GM SAID AT THIS POINT. PLEASE HELP. *TR

Electrical System › Ignition
Filed Oct 17, 201484,000 milesFL

MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE FILE# [XXX], WHICH TO THIS DATE HASN'T CONTACTED ME. I CALLED AGAIN TODAY, AND WAS ADVISED THAT THEY ASSIGNED A SENIOR ADVISOR TO MY CASE NAMED [XXX] AT 1-866-790-5600 EXT# [XXX], WHICH DID NOT RESPONSE. I SPOKE WITH A CUSTOMER SERVICE REP NAMES [XXX] AND SHE STATED THAT HE WAS NOT RESPONDING AND OFFERED TO TRANSFERRED MY CALL TO HIS VOICE MAIL, WHICH I DID. I WAITED FOR SO LONG FOR THE PARTS, DRIVING AN UNSAFE CAR BECAUSE I DIDN'T WANT IT TO TAKE ADVANTAGE OF THE SITUATION. HOWEVER, ON 9-6-14, I HAD TO DRIVE THE CAR TO THE DEALERSHIP, BECAUSE THE POWER STEERING FAILED IN THE MIDDLE OF THE HIGHWAY. IT WAS VERY SCARY. I GOT A RENTAL FOR 1 MONTH UNTIL THEY REPAIRED THE CAR. HOWEVER, IT SEEMS THAT THE PROBLEM PERSISTS AND IT IS NOT FAIR FOR ME. I NEED A RELIABLE CAR. I NEED THEM TO PROVIDE ME WITH ANOTHER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Oct 16, 2014113,000 milesMI

AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK FOR FEAR OF FIRE OR EXPLOSION. I WAS LATER NOTIFIED BY THE DEALER THAT THE PROBLEM WAS NOT RELATED TO THE RECALL NOTICE I RECEIVED FOR THE FUEL PUMP MODULE BEING CRACKED RATHER IT WAS THE SEAL BETWEEN THE FUEL PUMP AND THE TANK. A SIMPLE INTERNET SEARCH REVEALED THE MANY ISSUES WITH THE SO CALLED RECALL OF THE WRONG ISSUE ON THIS MODEL YEAR VEHICLE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT IS BEING OVERLOOKED AND COVERED UP WITH A NONSENSE RECALL OF AN UNASSOCIATED ASPECT OF THE FUEL SYSTEM. THE RECALL ADVISES NOT TO TAKE VEHICLE TO DEALERSHIP UNTIL YOU NOTICE A SMELL OF GAS, FUEL LEAKING OR A PROBLEM LIGHT ON THE DASH...WHY WOULD ONE WAIT UNTIL FUEL IS NOTICED LEAKING BEFORE TAKING VEHICLE IN FOR RECALL. THIS IS JUST A PLAIN AND SIMPLE LACK OF REGARD FOR THE SAFETY OF THE CONSUMER BY GM. I HOPE AND PRAY THAT NO ONE HAS BECOME HURT OR SEVERELY INJURED BY THE MAJOR LACK OF GOOD JUDGMENT. *TR

SteeringCrash1 injured
Filed Oct 13, 2014114,000 milesMI

I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER CARS HURT. SOMEONE CALLED 911. I FELT OK AT THE MOMENT. 2 HOURS LATER FELT DIZZY. BASED ON HOW ODD THE STEERING FELT, I THINK I HAD EXPERIENCED A SUDDEN POWER STEERING LOSS. LUCKILY THE CAR DID NOT HIT THE POLE FIRST, OTHERWISE I COULD HAVE DIED. *TR

Steering
Filed Oct 10, 2014WI

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Oct 10, 201441,000 milesVA

I JUST HAVE A QUESTION. I RECEIVED A RECALL NOTICE FOR MY CAR TODAY, OCTOBER 10, 2024. I CALLED IMMEDIATELY AND THE FIRST APPOINTMENT TO GET IT REPAIRED IS DECEMBER 30TH. I DON'T THINK THAT IS A REASONABLE LENGTH OF TIME. MY QUESTION IS, IS IT SAFE AND REASONABLE TO HAVE TO WAIT THIS LONG? *TR

Air Bags
Filed Oct 10, 2014TN

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System › Ignition › Switch
Filed Oct 9, 2014FL

I HAD A RECALL ON MY SWITCH WHICH WAS FIXED BUT IT IS STILL DOING THE SAME THING AS IT DID BEFORE IT WAS FIXED BUT WAS TOLD IT WAS BECAUSE OF THE SENSOR (SPELLING ) IN THE IT THAT KEEPS IT FROM NOT CONNECTING TO LET IT KNOW TO TURN THE KEY ALL THE WAY OFF . I WAS TOLD IT WOULD BE A COST TO ME TO HAVE IT FIXED . WELL I DON'T FEEL IT SHOULD BE UP TO ME TO PAY FOR IT AND I FEEL IT IS STILL A SAFETY MATTER IN THE CAR . I THINK IT SHOULD OF BEEN PART OF THE RECALL TO FIX IT ALL SO THAT NO ONE WITH THE SAME PROBLEM WOULD HAVE TO PAY OUR OF THEIR OR MY POCKET TO FIX IT . THANKS FOR LISTENING TO ME AND HOPE THAT MY CONCERN WILL BE NOTED . *TR

Fuel System, Gasoline
Filed Oct 9, 201498,000 milesWA

THERE IS A STRONG ODOR OF GASOLINE BOTH OUTSIDE AND INSIDE THE VEHICLE. THIS SEEMS TO BE A RESULT FROM SOME SORT OF FLAW IN THE PLASTIC SUPPLY OR RETURN PORT OF THE MODULAR RESERVOIR ASSEMBLY LOCATED NEAR THE FUEL TANK. GM HAS ISSUED A RECALL IN SEVERAL STATES UNDER GM RECALL NO. 090226 AND NHTSA CAMPAIGN ID NUMBER 09V419000. AS THIS COULD POTENTIALLY CAUSE A FIRE AND IS MASSIVE SAFETY CONCERN, THIS SHOULD BE BROADENED TO ALL STATES FOR THIS MODEL. *TR

Fuel/Propulsion System
Filed Oct 3, 201462,255 milesWA

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2007, SATURN ION VEHICLES, SOME OF THESE VEHICLES HAVE SEVERAL SPECIAL COVERAGE ISSUES, HOWEVER A CONDITION IN THAT THE PLASTIC SUPPLY, OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK, WHICH COULD CAUSE A FUEL LEAK. THIS VEHICLE HAS BEEN IDENTIFIED AS BEING COVERED UNDER THIS PARTICULAR SERVICE POLICY, AS WELL AS OTHER SPECIAL POLICIES. GM NOTIFIED US, AND GOOD CHEVROLET REPORTEDLY REPLACE THE FUEL PUMP MODULE, AS COVERED BY GM. FROM DECEMBER 10TH OF 2013 TO PRESENT - WE ARE STILL DEALING WITH ASPECTS STEMMING FROM THIS RECALL ISSUE; PER OUR MANY CALLS TO GM, AS WELL AS VISITS TO GOOD CHEVROLET ABOUT THE FUEL SMELL AND VEHICLE'S PERFORMANCE GOOD CHEVROLET AND GM'S HAVE BEEN QUESTIONABLE IN THEIR RESPONSE TO OUR VERY SERIOUS CONCERNS. COURTESY TIRE, OUR REGULAR MAINTENANCE CENTER, DISCOVERED THAT GOOD CHEVROLET DAMAGED THE FUEL VENT WHEN REPLACING THE FUEL PUMP MODULE, WHICH COMPOUNDS THE ORIGINAL ISSUE FOR THE SPECIAL POLICY. EVER SINCE THEIR NEGLIGENT SERVICING OF THE VEHICLE GM AND GOOD HAVE BEEN DENYING ANY WRONG DOING. WE FILED A COMPLAIN WITH THE WASHINGTON STATE ATTORNEY GENERALS OFFICE AND NOW AM FILING THIS COMPLAIN DUE TO THE DANGERS ASSOCIATED WITH THE FUEL ISSUE. *TR

SteeringCrash1 injured
Filed Sep 29, 201482,000 milesMI

TL* THE CONTACT OWNED A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO CEMENT STUMPS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 02/20/15*LJ

Fuel System, Gasoline
Filed Sep 25, 2014ID

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE REMOTE NO LONGER WORKED, WHICH WORKED PRIOR. THE NEXT PROBLEM, WAS THE KEY BEING DIFFICULT TO REMOVE FROM THE IGNITION AND SOMETIMES IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION. OCCASIONALLY, THE VEHICLE WOULD NOT SHUT OFF. THE CONSUMER WOULD HAVE TO TURN THE KEY TO OFF AND THEN ON, WHICH WOULD REQUIRE SEVERAL ATTEMPTS, TO GET THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHEY THE SHAVED THE KEYS AND SAID THAT SHOULD FIX THE PROBLEM. AS FOR THE REMOTE, THE DEALER COULDN'T REPROGRAM IT, AND THEY SUGGESTED, JUST BUYING A NEW ONE. THE CONSUMER SOON DISCOVERED, THE PROBLEM REMAINED THE SAME. ALSO, THE FUEL PUMP HAD TO REPLACED. THE PUMP WAS BUILT WITH PLASTIC FUEL LINES MOLDED INTO THE TOP OF THE PUMP. AT ABOUT 70,000, THE PLASTIC LINES CRACKED AT THE TOP OF THE PUMP, PROBABLY DUE TO VIBRATION. THE PROBLEM COULD HAVE BEEN AVOIDED, BY USING STEEL LINES CONNECTED TO THE PUMP, OR COMING OFF THE PUMP WITH A SHORT SECTION OF THE HOSE. THE FRACTURE LEAK WAS SMALL AT FIRST, BUT SMELL GAS WAS PRESENT, BUT A LEAK COULD NOT BE FOUND, UNTIL THE PRESSURE LINE CRACKED AT THE POINT IT MADE A PUDDLE UNDER THE VEHICLE. THE PUMP WAS REPLACED AT A COST OF $ 600. HOWEVER, THE NEW PUMP WAS BUILT EXACTLY LIKE THE FAILED PUMP. *JB

Fuel/Propulsion System
Filed Sep 24, 2014111,000 milesWV

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE AND NOTICED FUEL ON THE GROUND. THE CONTACT WAS A CERTIFIED MECHANIC AND DIAGNOSED THE VEHICLE HIMSELF. THE CONTACT STATED THAT THE FUEL FEED LINE AND EVAP CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Air Bags
Filed Sep 22, 2014125,000 milesGA

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIRBAG SENSOR LIGHTS FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE HAD ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE CONTACT MENTIONED THAT THE PROBLEM HAD OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/12/14*LJ UPDATED 01/27/15*JB

Fuel/Propulsion System
Filed Sep 19, 201460,000 milesWY

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THERE WAS A STRONG ODOR OF FUEL PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Sep 18, 2014119,011 milesNC

MY CAR WAS IN THE GENERAL MOTORS IGNITION SWITCH RECALL. I TOOK MY CAR TO THE CHEVROLET DEALERSHIP TO HAVE IT WORKED ON. THEY KEPT IT LITTLE OVER A MONTH. THEY FINALLY CALLED ME AND SAID MY CAR HAD BEEN FIXED AND THAT I COULD COME AND GET IT. I DROVE MY CAR FOR A COUPLE OF DAYS AND THEN I STARTED HEAR A CLICKING NOISE IN MY IGNITION. SO WHEN I GOT TO WHERE I WAS GOING I SWITCHED MY CAR OFF AND IT WAS MAKING THAT CLICKING SOUND AGAIN. SO I TRIED TO GET MY KEY OUT OF THE IGNITION AND IT WOULDN'T COME OUT. SO I SAT THERE A FEW MINUTES AND I TRIED AGAIN AND IT STILL WOULD NOT COME OUT. SO I KEPT SWITCHING THE CAR OFF AND ON UNTIL I FINALLY GOT THE KEY OUT. SO THE NEXT WEEK I TOOK IT BACK TO THE SERVICERS AND I WAS TOLD THAT IT DIDN'T DO THAT WITH HIM.SO HE COULDN'T TELL ME WHAT THE PROBLEM WAS. SO I TOOK THE CAR AND LEFT. IT STARTED DOING THE SAME THING AGAIN . SO THE NEXT WEEK I TOOK IT RIGHT BACK AND THEY STILL DIDN'T DO ANYTHING. SO I CONTACTED THE GENERAL MOTORS HEADQUARTERS AND THEY SUPPOSED TO HAD GOT BACK WITH ME WITHIN 24-48 HRS. WELL I DIDN'T HEAR FROM THEM UNTIL ABOUT A WEEK LATER WHEN I HAD TO CALLED THEM BACK WHILE I WAS BACK AT THE CHEVROLET SERVICE CENTER. SO THEY FINALLY CALL ME BACK AND TALKED TO ME AND THE SERVICE MANAGER. SO I WAS TOLD TO BRING MY CAR BACK TUESDAY 9\17\14 AND I DID. THEY COME TELLING ME THAT IT'S MY GEAR STICK WITHOUT PUTTING IT ON A MACHINE TO SEE WHAT COULD BE THE PROBLEM. SO AGAIN I LEFT WITH MY CAR IN THE SAME CONDITION AND IT IS STILL MAKIN

Electrical System
Filed Sep 18, 201438,000 milesNY

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). AFTER THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL, THE ALARM SYSTEM CAUSED THE IGNITION SWITCH TO LOCK. THE FAILURE PREVENTED THE ENGINE FROM STARTING. THE ALARM WOULD SOUND WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE ALARM SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

Fuel/Propulsion System
Filed Sep 14, 201478,000 milesIA

I OWN A 2007 SATURN ION 3 QUAD COUPE 2.4L. I AM CURRENTLY EXPERIENCING WHAT I FEEL IS EXACTLY DESCRIBED IN RECALL ID: 66615 (GM'S CAMPAIGN # IS 12190...THIS RECALL IS AN EXPANSION OF 09V419). MY EXACT VEHICLE IS SINGLED OUT IN THIS RECALL. THE ONLY THING IS THAT MY CAR WAS NOT BOUGHT IN NOR REGISTERED IN ONE OF THE QUALIFYING STATES. HOWEVER, DUE TO MY SERVICE TO THIS COUNTRY...BEING STATIONED IN CALIFORNIA, THE CAR WAS IN THE STATE OF CALIFORNIA. FOR NEARLY 2 YEARS. I IMAGINE THE STATES SINGLED OUT WERE SINGLED OUT BECAUSE OF THE HEAT IN THOSE LOCALES AND THE PROPENSITY OF PLASTIC TO DRY ROT. AS YOU CAN SEE FROM THE RECALL DESCRIPTION, THE PLASTIC FUEL PUMP IS SUSCEPTIBLE TO CRACKING/LEAKING. AS A MEMBER OF THE MARINE CORPS FROM 2006-2010, I WAS NOT REQUIRED TO REGISTER MY VEHICLE WITH THE STATE OF CALIFORNIA. THE CAR WAS BOUGHT IN IOWA...WHERE I NOW CURRENTLY RESIDE. I WOULD APPRECIATE SOME CONSIDERATION TO BE INCLUDED AND COVERED UNDER THIS RECALL. I AM EXPERIENCING A VERY STEADY GAS LEAK FROM THE VICINITY OF THE GAS TANK. MY CAR HAS LOST MUCH RESPONSIVENESS, IS DIFFICULT TO START, AND IS NOW INOPERABLE BECAUSE THE LEAK HAS GOTTEN FAR WORSE. PLEASE FEEL FREE TO CALL OR EMAIL ME FOR ANY MORES, AT WHICH TIME I SHOULD ALSO BE ABLE TO PROVIDE YOU WITH THE VIN. THANKS IN ADVANCE!! *TR

Electrical System
Filed Sep 10, 2014170,000 milesMA

MY CAR WAS RECALLED FOR 2 THINGS - IGNITION AND POWER STEERING. I WAS PROVIDED A RENTAL BY GM IN THE INTERIM OF GETTING MY CAR FIXED. IT HAS BEEN 3.5 MONTHS AND I STILL DO NOT HAVE MY VEHICLE. I HAVE BEEN TOLD BY THE DEALERSHIP ON TWO SEPARATE OCCASIONS THAT MY CAR IS READY FOR PICKUP. I WAS TOLD THAT MY CAR BATTERY HAD DIED AND THAT IN ORDER TO GET IT, I WOULD NEED TO PAY $200 TO FIX THE BATTERY OR HAVE THE CAR TOWED OUT OF THE LOT. I WAS NOT HAPPY ABOUT THIS, BUT FIGURED THAT I WOULD GO TO THE DEALERSHIP TO EVALUATE THE STATE OF MY CAR IN THE MORNING. I CALLED 5 TIMES THROUGHOUT THE DAY, AND LEFT THREE MESSAGES FOR THE SERVICE MANAGER. I DID NOT HEAR ANYTHING ELSE ABOUT MY CAR FOR SEVERAL DAYS. I RECEIVED A VOICEMAIL FROM [XXX] EMPLOYEE, [XXX]. HE ACKNOWLEDGED MY FRUSTRATION AND INFORMED ME "NOT TO WORRY ABOUT PAYING FOR THE RENTAL" AND THAT "WE WERE WAITING UNTIL WE HEARD FROM YOU TO SUBMIT THE RECALL FIX TO GMC." [XXX] NEVER CALLED. A WEEK LATER, I RECEIVED A VOICEMAIL FROM SOMEONE ELSE AT THE DEALERSHIP STATING MY CAR WAS READY. I CALLED [XXX] AND HE STATED "YOU HAVE A BILL FOR $200 FOR THE BATTERY REPLACEMENT, AND I BELIEVE THE CAR HAS A NEW PUMP FOR THE POWER STEERING RECALL." I CALLED SATURN CUSTOMER SERVICE NUMBER TO ADDRESS MY CONCERNS ABOUT BOTH THE CHARGE FOR THE BATTERY, AND THE FACT THAT WHEN I RUN A VIN SEARCH ON MY CAR, THE POWER STEERING RECALL SHOWS UP AS "INCOMPLETE." SHE DID NOT HAVE AN ANSWER. SHE SAID THE RECALL VIN SEARCH HAS A "LAG TIME," AND HAD NO RE

Fuel/Propulsion System
Filed Sep 5, 201459,000 milesIL

NOTICED FUEL SMELL FOUND PUDDLE/LEAK IN FRONT OF DRIVER REAR TIRE (PART OF FUEL MODULE LINES0 CHECKED FOR RECALL ON GM SITE(NONE FOUND FUEL LINE). CAME HERE TO RESEARCH FOUND BULLETIN 12191 SPECIAL COVERAGE TOOK TO GM AND THEY ARE REFUSING TO REPLACE UNDER THIS SPECIAL COVERAGE SAYING ONLY THE MODULE ITSELF WOULD BE COVERED IF IT WERE A PROBLEM. THERE ARE MANY MANY MORE OUT THERE HAVING SAME ISSUE AND BEING TOLD THE SAME AND A VERY SMALL FEW DEALERS ARE FIXING (PROBABLY THE ONES WITH A CONSCIENCE. THEY WANT ME TO PAY FOR A FACTORY DEFECT TO THE TUNE OF $1300 FOR A COVERED ISSUE.(SUPPOSEDLY)I REALLY FEEL OTHERS AND MYSELF ARE GETTING SHADY ACTION ON THE PART OF GM HONORING THERE NOW OWNED PROBLEM . PLEASE HELP. THEY ARE ALSO FIXING IGN MODULE HOWEVER LONG THAT MAY BE. THANK YOU AND PLEASE HELP (PS) CURRENTLY IN ILLINOIS HOWEVER CAR REGISTERED IN FLORIDA (IN ILLINOIS 2 MO). *TR

Air Bags
Filed Sep 4, 2014PA

AFTER HAVING THE RECALL FOR THE IGNITION SWITCH PROBLEM COMPLETED, I BEGAN TO HAVE THE "SEATBELT WARNING" LIGHT STAY ON OR "ON AND OFF" INTERMITTENTLY. THE PROBLEM HAS OCCURRED WHEN STARTING THE VEHICLE AND WHILE DRIVING. AT THE SAME TIME THE DIGITAL DISPLAY ON THE RADIO BEGAN TO FLICKER AND BECOME UNREADABLE. I BELIEVE THIS IS A SERIOUS PROBLEM AND HAVE SEEN OTHER COMPLAINTS FOR THE SAME PROBLEM. MY UNDERSTANDING IS GM HAS REFUSED TO ATTRIBUTE THE PROBLEM TO THE RECALL WORK OR NEW IGNITION SWITCH. I NEVER HAD THIS PROBLEM UNTIL THE RECALL WORD WAS DONE. INVESTIGATION IS WARRANTED IN THIS CASE AS IT COULD BE LIFE THREATENING. IT'S NOT JUST A COINCIDENCE! *TR

Power Train
Filed Sep 3, 2014FL

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION DEFECT REPAIRS. *SMD THE CONSUMER FROM DAY ONE, SHE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE SERVICE INVOICE STATED THE SHIFTER WAS REPLACED. GM DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT. ACCORDING TO THE LETTER FROM GM, THE REPAIR THAT WAS PERFORMED WAS NOT THE REPAIR COVERED BY THE RECALL. *JB

Fuel System, Gasoline
Filed Aug 26, 201492,000 milesTX

STARTED SMELLING GASOLINE AROUND THE CAR. UPON INSPECTION FOUND THAT THE GAS TANK WAS LEAKING AT THE SEAM WHERE THE FILLER TUBE GOES INTO THE TANK. THE LEAK WAS NOT JUST AT ONE POINT BUT PRACTICALLY ALL THE WAY AROUND. THE GAS WAS LITERALLY STREAMING OUT. I TOOK IT TO THE DEALERSHIP AND ALL THEY SAID WAS THAT IT WAS NOT COVERED UNDER ANY RECALL AND UNLESS THE FUEL PUMP ITSELF IS LEAKING THEY WOULD CHARGE ME $120 DIAGNOSIS FEE. I PATCHED IT AND GOT IT DOWN TO A SEEP. ABOUT 2 MONTHS LATER THE FUEL PUMP STARTED LEAKING. I TOOK IT TO A DIFFERENT DEALER AND THEY SAID THEY WOULD REPLACE THE PUMP BUT I HAD TO PAY FOR THE FUEL TANK ($831). LABOR WOULD BE FREE SINCE THE TANK IS OFF ANYWAY. MY COMPLAINT IS THAT THE FUEL TANK SHOULD NEVER START LEAKING. IT WAS LEAKING FAR MORE THAN THE PUMP AND IN MY OPINION WAS FAR MORE DANGEROUS. EVEN AT VERY LOW LEVELS IT WOULD LEAK A CONSIDERABLE AMOUNT, ESPECIALLY IF PARKED ON A UPWARD INCLINE. *TR

Electrical System
Filed Aug 19, 2014MD

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND LEFT HER STRANDED ON MAY 15,2014. ON MAY 19, 2014, THE POWER STEERING FAILED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THE IGNITION SWITCH WAS REPLACED. *JB

Fuel System, Gasoline
Filed Aug 15, 201474,000 milesMD

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Electrical System
Filed Aug 13, 2014OH

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control › Cruise Control
Filed Aug 12, 201486,000 milesMI

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL AUTO ACCELERATED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Steering
Filed Aug 12, 2014IN

THE POWER STEERING GOES OUT AFTER TWO ATTEMPTS TO PARALLEL PARK. *TR

Electrical System › Ignition
Filed Aug 11, 2014146,000 milesGA

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE IGNITION SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Air Bags
Filed Aug 11, 201468,000 milesPA

TL* THE CONTACT OWNS A 2007 SATURN ION. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH), THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ILLUMINATION WAS NOT RELATED TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,000.

Fuel System, Gasoline
Filed Aug 9, 2014151,200 milesIA

I DON'T KNOW WHAT CAUSED IT, BUT I RECENTLY STARTED NOTICING A STRONG FUEL ODOR AROUND MY CAR WITHIN THE LAST MONTH. I CRAWLED UNDERNEATH THE CAR TO CHECK FOR LEAKS AND DETERMINED THAT THE FUEL TANK HAS CRACKED AT THE SEAM WHERE THE PLASTIC SPOUT WAS MATED/MOLDED TO THE MAIN PART OF THE PLASTIC FUEL TANK ON THE REAR SIDE OF THE TANK. FUEL CURRENTLY LEAKS FROM THE CRACK WHEN THE TANK IS APPROXIMATELY MORE THAN 3/4 FULL; ESPECIALLY WHEN ACCELERATING AND FUEL IS FORCED TO THE BACK OF THE TANK. THE ONLY REPLACEMENT PART (CURRENTLY PART NUMBER 20870462, WHICH REPLACED THE OLD PART NUMBER OF 25947829) IS AVAILABLE FROM A GM DEALERSHIP AND THE RETAIL PRICE IS $695. *TR

Air Bags
Filed Aug 8, 201487,000 milesAL

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THESE FAILURES UNTIL THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE "AIR BAG" WARNING LIGHTS WERE ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE HORN BLOWS WITHOUT BEING DEPRESSED AND THE DOORS DID NOT LOCK WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE AND WAS ADVISED THAT THE REMEDY FOR THE RECALL DID NOT HAVE ANYTHING TO DO WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. ...UPDATED 09/19/16 *BF UPDATED 08/28/2017*CT

Air Bags
Filed Aug 5, 201490,000 milesOH

TL * THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Engine
Filed Aug 3, 201490,000 milesCA

SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNITION DOORS WOULDN'T UNLOCK - FINALLY ABLE PULL KEY OUT BUT CAR WAS STILL RUNNING WITHOUT KEY TOWED TO MCC CAR NOT SAFE TO DRIVE, MAY 19 4:35PM RECEIVED CALL FROM SERVICE MANAGER STATING CAR IS THERE & PART STILL BACK ORDERED. FROM MAY 19 2014 UNTIL JULY 27 THEY HAD MY CAR. BUT JUNE 4TH STOPPED BY DEALERSHIP AFTER RECEIVING A PARKING TICKET ON MY PLATE #. THE DEALERSHIP TOLD ME MY CAR WAS NEVER TOWED TO THEM. . FOLLOWING DAY THEY CALLED SAID IT WAS THERE. I KEPT CALLING FOR UPDATES OVER NEXT 2 MONTHS NO ONE CALLED ME BACK THAT WAS BECAUSE SERVICE WRITER QUIT & MY PAPERWORK CAR ETC WAS LOST AGAIN. MY CAR IS IN WORSE CONDITION NOW . I'M PERPLEXED AT SITUATION THAT GM ALLOWS DEALERSHIPS GIVE CUSTOMER CAR WAS ALLEGEDLY REPAIRED BACK IN WORSE CONDITION WHERE IS THE MORAL COMPASS I REALLY FEEL UNSAFE & SCARED I MAY CAUSE AN ACCIDENT & HURT SOME INNOCENT PERSON BECAUSE OF MY CAR NOT BEING FIXED PROPERLY. MCC HAS ACKNOWLEDGED CAR ISN'T FIXED RIGHT THEY BACKORDERED SHIFTER BECAUSE THEY SAY THAT'S THE NEW PROBLEM STEMMING FROM IGNITION SWITCH RECALL.... IT'S BEEN PAINFUL AND TIRING STRUGGLE PLUS MY CAR IS WORTH NOTHING NOW 7502.00 3 MONTHS AGO KELLY BLUE BOOK.... NOW

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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