Page 15 of 18 · complaints 701–750 of 898

2004 Saturn Ion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Jun 11, 200839,000 milesNJ

IGNITION SWITCH OF ALL SATURN IONS ARE BAD. IT SEEMS THAT THE LUBRICANT USED FOR THE INTERNAL PARTS IS NOT WELL MADE AND STICKS TO THE INTERNAL PARTS IN COLD WEATHER. WHEN THIS HAPPENS, CAR WILL NOT START AND WILL LEAVE YOU STRANDED. IT SEEMS LIKE IT HAPPENS ON EVERY SATURN ION YET SATURN WON'T DO ANYTHING ABOUT IT. IN THE REPLACEMENT PARTS THE PROBLEM HAS NOT BEEN CORRECTED THUS MAKING THIS REPAIR USEFUL ONLY UNTIL THE NEXT WAVE OF COLD TEMPERATURES COMES ALONG. *TR

Electrical System
Filed Jun 3, 200849,000 milesOH

CAR DOES NOT START WHEN WEATHER IS VERY COLD. CHANGED BATTERY AND HAD ALTERNATOR CHECKED. TOOK IT IN TO ETNA BATTERY TO HAVE CHECKED OUT. CAR STARTED WHEN IT GETS WARMER OR THE SUN WARMS UP THE CAR. *TR

Fuel System, Other › Delivery › Fuel Pump
Filed May 20, 200823,800 milesNY

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT TOOK HER VEHICLE TO THE SERVICE STATION FOR ROUTINE MAINTENANCE. THE FUEL GAUGE WAS NOT MONITORING THE FUEL, AND WAS INDICATING THAT THE FUEL TANK WAS EMPTY. THE FUEL SENSOR WAS REPAIRED. WHEN THE MECHANIC REPLACED THE FUEL SENSOR, HE DISCOVERED THAT THE GAS PUMP WAS CORRODED AND NEEDED TO BE REPLACED BECAUSE IT WAS A FIRE HAZARD. THE REPAIR OF THE FUEL PUMP, INCLUDING DIAGNOSTIC PARTS AND LABOR WAS $900. SATURN CUSTOMER SERVICE DEPARTMENT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V281000 (FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP). THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 23,800. UPDATED 06/17/08. *LJ UPDATED 06/16/08

Electrical System
Filed May 2, 200820,000 milesNH

LIKE MANY OTHERS I ALSO HAD THE PROBLEM WITH THE IGNITION AND IT WAS REPAIRED THIS PAST WINTER WHILE MY CAR IS UNDER WARRANTY. AT THE SAME TIME THEY ATTEMPTED TO REPAIR A STRANGE GRINDING NOISE COMING FROM MY HEATER IT HAS BEEN REPLACED TWICE WITH NO SUCCESS IN SOLVING THE ISSUE AND I WAS TOLD BY THE DEALER HEY WOULD NOT REPLACE THE ITEM AGAIN. ALSO I HAD RECENTLY REPLACE THE RIGHT HEAD LIGHT SOCKET SINCE IT WAS OVERHEATING AND MELTING, (WHICH COULD HAVE CAUSED A FIRE) WHILE THE LIGHTS WERE ON. I AM ALSO HAVING ISSUES WITH MY POWER STEERING TURNING OFF AND ON WHILE DRIVING. MOST OF THESE ISSUES I HAVE FOUND ON HERE I HOPE SOMEONE IS REALLY LOOKING INTO THEM CAUSE SATURN CERTAINLY MADE IT CLEAR THAT THEY DIDN'T CARE. *TR

Steering › Electric Power Assist System
Filed Apr 24, 200840,000 milesTX

FAILURE OF THE ELECTRIC POWER STEERING SYSTEM: I HAVE OWNED MY 2004 SATURN ION SINCE NEW AND IT HAS APPROXIMATELY 52,000 MILES ON IT. I NOTICED ABOUT 2 MONTHS AGO, THE POWER STEERING SYSTEM WILL TURN OFF RANDOMLY. IT STARTED TO HAPPEN VERY INFREQUENTLY, LESS THAN ONCE A DAY. NOW IT HAPPENS MANY TIMES IN ONE TRIP. IF I TURN THE IGNITION OFF AND RESTART THE CAR, IT WILL WORK AGAIN, NOTWITHSTANDING ANOTHER FAILURE. THE DEALER HAS QUOTED ME 700 DOLLARS TO DO THE REPAIR WORK. CONSIDERING THE CAR ONLY HAS 52,000 MILES ON IT AND MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM ON THE ION AND OTHER SATURN MODELS (FROM SEARCHES OF VARIOUS SATURN FORUMS), I FIND THIS TO BE UNCONSCIONABLE THAT SATURN WILL NOT RECALL THE ITEM. THIS COULD CAUSE A MAJOR PROBLEM FOR AN UNSUSPECTING PERSON IF IT TURNS OFF IN THE MIDDLE OF A CORNERING TURN. THE FORCES REQUIRED TO TURN THE WHEELS AND THE FAILED STEERING ASSIST MOTOR ARE MORE THAN EXPECTED. *TR

Electrical System › Ignition › Switch
Filed Apr 24, 2008CA

APPARENTLY I AM NOT THE ONLY FRUSTRATED GM OWNER OUT THERE. THIS IS REGARDING MY 2004 SATURN ION WHICH IS MAINTAINED ON A REGULAR BASIS... WHEN TURNING THE KEY TO START NOTHING HAPPENS. NO CRANK, NOTHING. AFTER VIEWING SEVERAL HUNDREDS OF COMPLAINTS REGARDING THE SAME PROBLEM OTHER SATURN OWNERS HAVE BEEN HAVING, I QUICKLY KNEW IT WAS MY IGNITION. ONE WOULD THINK THAT LIVING IN CALIFORNIA THE WEATHER WOULDN'T HAVE CAUSED THE PROBLEM, BUT ALMOST EVERY DAY NOW FOR THE LAST MONTH MY CAR WILL NOT TURN ON IMMEDIATELY. SOMETIMES I WOULD WAIT A COUPLE MINUTES AND IT WOULD TURN OVER, SOMETIMES I WOULD WAIT OVER 10 MINUTES FOR IT TO TURN OVER AS WELL. I HAVE BEEN LATE NUMEROUS TIMES TO WORK AND HAVE HAD MY CAR TOWED TWICE TO A MECHANIC WHO ULTIMATELY COST ME HUNDREDS OF DOLLARS ON PARTS THAT HAD NOTHING TO DO WITH THIS PROBLEM. I AM IN LAW ENFORCEMENT; WITH THAT RESPONSIBILITY IT IS IMPERATIVE THAT I BE CORDIAL AND ON TIME ALWAYS. I HAVE BEEN REPRIMANDED SEVERAL TIMES FOR BEING LATE AND I'VE PRETTY MUCH HAD IT WITH THIS CAR. IF SATURN SUPPOSEDLY KNEW ABOUT THIS PROBLEM THEY COULD HAVE AT LEAST NOTIFIED THEIR OWNERS AND OFFERED SOME SORT OF RETRIBUTION OR RECONCILIATION FOR COSTS. *TR

Electrical System › Ignition › Switch
Filed Apr 22, 2008OH

IT SEEMS THAT WITH THE SATURN IONS, THE IGNITION SWITCH HAS A DEFECT WHEREIN ABOUT EVERY TWO YEARS IT WILL FAIL TO START WHEN THE TEMPERATURE DROPS BELOW FREEZING (DUE TO THE "CONNECTION" BETWEEN IT AND THE CARS SAFETY FEATURE). NOT A PROBLEM IF YOU HAVE A HEATED GARAGE, OR EVEN A GARAGE PERIOD, OR LIVE SOMEWHERE WARM. BUT GOD FORBID YOU LIVE IN AN AREA WHERE THERE IS COLD WEATHER. THE LAST ESTIMATE I GOT FROM THE DEALER TO REPLACE THE IGNITION FOR THIS PROBLEM WAS OVER $200. *TR

Electrical System › Ignition
Filed Apr 14, 200884,000 milesOH

WHENEVER THE TEMPERATURE IS AT 30 DEGREES F OR BELOW MY 2004 SATURN ION WILL NOT START DUE TO THE PASSLOCK SYSTEM. THIS IS A KNOWN PROBLEM AND COULD LEAD TO A VERY DANGEROUS STRANDED SITUATION. *TR

Electrical System › Ignition › Switch
Filed Mar 29, 20086,000 milesWA

CAR OFTEN WILL NOT START. SEEMS TO BE IGNITION SWITCH, AND/ OR RELATED CIRCUITS. LEAVES MOTORIST STRANDED, USUALLY IN BAD WEATHER. REPLACED BATTERY AT 18 MOS., WHICH WAS NOT PROBLEM. REQUIRED 'RESCUE' FROM OTHER FAMILY MEMBERS MANY TIMES, IN LIEU OF TOW SERVICE. *TR

Steering › Electric Power Assist System
Filed Mar 22, 200845,000 milesOH

SINCE 45,000 MILES THE CARS POWER STEERING WILL STOP WHEN DRIVING AND WHEN THE CAR IS TURNED OFF AND BACK ON AGAIN THE STEERING WILL WORK FOR A FEW MILES. TROUBLE CODE C0475 MEANS TO REPLACE THE STEERING COLUMN ACCORDING TO THE TSB. CAR HAS 67,000 MILES AND I REFUSE TO PAY $1000 FOR A POORLY DESIGNED GM PART JUST ASK THEY CHEVY MALIBU OWNERS THEY ARE SUFFERING FROM THE SAME PROBLEM. *TR

Electrical System › 12v/24v/48v Battery
Filed Mar 17, 2008WI

ON SEVERAL DIFFERENT OCCASIONS, THERE HAVE BEEN TIMES WHERE MY VEHICLE WOULD NOT START. IT IS USUALLY WHEN IT IS COLD OUTSIDE. THE VEHICLE WILL NOT EVEN ATTEMPT TO ROLL OVER. IT WILL ACT LIKE THE BATTERY IS COMPLETELY DEAD. I HAVE ATTEMPTED REPLACING THE BATTERY AND THE SAME INCIDENTS OCCUR WHEN IT GETS COLD OUT. I HAVE TALKED TO OTHER PEOPLE WHO HAVE HAD SIMILAR INCIDENTS AND THEY STATED THAT IT WAS SOMETHING TO DO WITH THE IGNITION SWITCH. FROM WHAT THE MECHANICS TOLD THEM, AND THAT IT WAS AROUND A $500 PART TO REPLACE. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Mar 17, 200810,000 milesWI

ON SEVERAL OCCASSION WHILE IT HAS BEEN COLD OUT, MY VEHICLE WOULD NOT START. AS A MATTER OF FACT THE VEHICLE WOULD NOT EVEN ATTEMPT TO ROLL OVER. THE ONLY WAY I COULD SEEM TO RESOLVE THE SITUATION WAS BY "JUMP STARTING" MY SATURN WITH ANOTHER VEHICLE. THIS HAS HAPPENED SO MANY TIMES IN THE WINTER THAT I FINALLY GOT SICK OF IT AND PARKED THE SATURN AND DROVE A DIFFERENT VEHICLE. I AM SO SICK OF MY CAR THAT I AM READY TO SELL IT. I RECENTLY FOUND OUT ABOUT THIS SITE. AFTER READING THE FIRST 20 SOME RESULTS AND SEEN THAT EVERYONE WAS HAVING THE SAME ISSUE I WAS. I CAN NOT BELIEVE THAT THERE IS NOT A RECALL ON THIS PART. I READ OTHER COMPLAINTS TOO AND AM GLAD THAT I HAVE NOT RAN INTO THEIR PROBLEM YET. IF SATURN DOES NOT FIX THIS PROBLEM REALLY SOON, I WILL SELL MY CAR AND I WILL NEVER BUY A SATURN AGAIN. THEY ARE REALLY MAKING A BAD PRODUCT THAT THEY WILL EVENTUALLY NEVER SELL AGAIN. AFTER ALL THESE COMPLAINTS, WHY HAS NOTHING BEEN DONE TO RECALL THE PROBLEM. TO ANYONE WHO READS THIS, NEVER BUY A SATURN. IT IS NOT JUST THE ION. I HAVE HEARD SEVERAL OTHER ISSUES WITH OTHER VEHICLES. *TR

Exterior Lighting › Turn Signal
Filed Mar 10, 200848,000 milesMN

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 04V547000 (EXTERIOR LIGHTING: TURN SIGNAL). HE REPLACED THE BULBS FOR THE TURN SIGNALS, BUT THEY CONTINUE TO FAIL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AVAILABLE. THE VIN WAS INVALID, AND THE ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 56,000 AND FAILURE MILEAGE WAS 48,000.

Electrical System › Wiring
Filed Mar 5, 2008TX

CAR WILL RANDOMLY NOT START AND WILL ONLY START AGAIN WITH NEW SPARK PLUGS. *TR

Visibility › Windshield Wiper/Washer › Linkages
Filed Mar 5, 200817,754 milesIN

WINDSHIELD WIPER TRANSMISSION ASSEMBLY FAILED. DRIVER'S SIDE PIVOT ARM IS MADE OF PLASTIC AND BROKE SUDDENLY! CANNOT USE THE WIPERS AT ALL. DEFINITELY A SAFETY PROBLEM!!!!!! *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 26, 200840,000 milesMI

CAR WILL NOT START IN COLD WEATHER. MUST WAIT BETWEEN 5 AND 10 MINUTES AFTER EACH START ATTEMPT. POSTED BULLETINS RELATE THE PROBLEM TO A FAULTY PASSLOCK SWITCH/IGNITION SWITCH. *TR

Electrical System › Ignition
Filed Feb 21, 2008MI

MY 2004 SATURN ION2 WILL NOT START IN VERY COLD WEATHER (SUB-ZERO AIR TEMPERATURES). AFTER SEVERAL ATTEMPTS ARE MADE - WITH APPROX. 10-15 MINUTES BETWEEN EACH ATTEMPT - THE CAR STARTS RIGHT UP. THE IGNITION WILL NOT CRANK THE CAR, CAUSING IT TO NOT ROLL OVER. WHEN THIS HAPPENS, THE DISPLAY ON THE DASH READS "SERVICE VEHICLE". AFTER DOING SOME RESEARCH, I'VE LEARNED THIS IS AN ON-GOING PROBLEM WITH THESE VEHICLES. I AM TOLD I MUST REPLACE THE IGNITION SWITCH TO REMEDY THE PROBLEM, BUT ALSO THAT THIS MAY NOT EVEN BE A PERMANENT FIX. I AM APPALLED BY SUCH FAULTY WORKMANSHIP IN AN AMERICAN-MADE CAR. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 20, 200865,000 milesNY

ON NUMEROUS OCCASIONS THIS YEAR, MY 2004 ION WOULD NOT START DESPITE THE FACT THAT THE BATTERY WAS CHARGED. MY OWN MECHANIC TOLD ME TO HAVE IT SERVICED BY A SATURN DEALERSHIP BECAUSE THE PROBLEM WAS RELATED TO THE ANTI THEFT CONTROLLER AND COULD ONLY BE WORKED ON BY THE DEALERSHIP. HE HAD SEEN THIS PROBLEM NUMEROUS TIMES BEFORE. THE PROBLEM WAS CONFIRMED AND REPAIRED (FOR $214.00).THE PARTS WERE ONLY $40.00.AS YOUR OWN WEBSITE(AND OTHERS)CONFIRM,THIS IS AN INHERENT PROBLEM THAT MANY ION OWNERS EVENTUALLY WILL ENCOUNTER. DESPITE THIS "DEFECT", GENERAL MOTORS TAKES NO RESPONSIBILITY DOESN'T SEEM TO BE A LOGICAL STRATEGY TO HOLD ON TO AN ALREADY DWINDLING NUMBER OF LOYAL CUSTOMERS. *TR

Electrical System › Ignition › Switch
Filed Feb 20, 200847,000 milesOH

CAR BEGAN FAILING TO TURN OVER BEFORE WARRANTY EXPIRED. CONTINUING TO TRY WOULD EVENTUALLY SUCCEED. SHORTLY AFTER WARRANTY EXPIRED (EXCESSIVE MILEAGE) THE FAILURE REQUIRED SERVICE. DEALER REPLACED IGNITION SWITCH WHICH WAS 'STICKING' AND CAUSING A SECURITY LOCKOUT. *TR

Electrical System › Ignition › Switch
Filed Feb 18, 200859,800 milesNY

SEVERAL TIMES, AFTER PULLING INTO MY DRIVEWAY, I TURNED THE IGNITION SWITCH TO THE OFF POSITION AND THE CAR CONTINUES TO RUN! AFTER TRYING SEVERAL DIFFERENT THINGS TO TURN THE ENGINE OFF IT FINALLY QUITS. I AM AFRAID THAT SOME DAY I WILL NOT BE ABLE TO TURN THE ENGINE OFF. I UNDERSTAND NOW THAT THIS IS HAPPENING TO OTHERS. *TR

Electrical System › Ignition
Filed Feb 12, 200830,000 milesPA

2004 SATURN ION I'M HAVING STARTING PROBLEMS. ON COLD DAYS THE CAR WON'T START SOMETIMES, BUT IF YOU WAIT A FEW MINUTES IT WILL START RIGHT UP. SOMETIMES IT TAKES SO LONG THAT I HAVE TO LEAVE IT AND GET A RIDE. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 8, 2008PA

I HAVE A 2004 SATURN ION WHICH WAS RECENTLY PURCHASED. ONE MORNING I WENT TO START THE CAR. ALL THE INTERIOR LIGHTS CAME ON, THE ELECTRICAL SYSTEM WORKED FINE, BUT THE ENGINE WOULD NOT TURN OVER (NOTHING HAPPENED AT ALL). WHEN I RETURNED HOME THAT EVENING, THE CAR STARTED IMMEDIATELY, RULING OUT A DEAD BATTERY. THIS FAILURE RE-OCCURS MOSTLY ON COLD MORNINGS. I DISCOVERED ON THE WEB THAT SATURN HAS A PROBLEM WITH THE IGNITION SWITCH PASS LOCK SYSTEM WHEN IT IS COLD. SATURN IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. I TOOK THE CAR TO A LOCAL MECHANIC AND ASKED HIM TO REPLACE THE SWITCH. HE MADE A SPECIAL TRIP TO THE SATURN DEALER (30+ MILES) TO GET A NEW SWITCH, HOWEVER HE DISCOVERED THAT THE SWITCH NEEDS TO BE PROGRAMMED AND ONLY A SATURN DEALER CAN DO THAT. THE SATURN DEALERSHIP FAILED TO MENTION THIS TO HIM WHEN HE BOUGHT THE PART. NOW, I HAVE TO PAY TO HAVE THE CAR TOWED TO THE SATURN DEALER TO HAVE THE SWITCH PROGRAMMED, AS WELL AS FOR NEARLY A WEEK OF WASTED TIME, MONEY, AND CONVENIENCE. *TR

Electrical System › Ignition › Switch
Filed Jan 31, 200840,500 milesSC

CAR WILL NOT START WHEN THE TEMP. IS VERY COLD. THIS HAS CAUSED ME TO MISS WORK AND TO HAVE PARTS REPLACED THAT WERE IN WORKING CONDITION. RESEARCH HAS LED ME TO A PROBLEM WITH THE SWITCH. AFTER FOLLOWING INSTRUCTIONS THE CAR STARTED. *TR

Electrical System › Ignition › Switch1 injured
Filed Jan 31, 200858,000 milesIL

THIS IS THE THIRD TIME I'VE HAD TO PUSH THIS SATURN INTO THE STREET TO GET OUR OTHER DRIVERS OFF TO WORK. THE FIRST TIME IT WAS ONLY A FEW MONTHS OLD AND WAS TOWED TO THE DEALER. THEY SAID MY FLOORMATS WERE TOO THICK AND NOT GENUINE SATURN PARTS AND CAUSED IT NOT TO START(NO KIDDING, THEY SAID THIS). A FEW WEEKS LATER IT ONCE AGAIN FAILED TO TURN OVER. ANOTHER TOW TO THE DEALER AND THIS TIME THEY RE-CODED THE KEY AND IGNITION SWITCH. SEVERAL TIMES OVER THE PAST FEW YEARS IT HAS FAILED TO START. IF I WAIT 20 MINUTES, THE ANTI THEFT MODULE RE-SETS AND IT WILL START. THIS MORNING I SLIPPED ON ICE WHILE PUSHING IT INTO THE STREET AND FELL. MY BACK IS KILLING ME RIGHT NOW AND I'M VERY ANGRY. THIS IS AN OBVIOUS PROBLEM THAT SATURN IS IGNORING. NO SELF RESPECTING THIEF WOULD STEAL A SATURN IN THE FIRST PLACE. I SEE NO NEED FOR AN ANTI-THEFT DEVICE ON THIS AWFUL CAR. *TR

Electrical System › Ignition
Filed Jan 29, 200894,100 milesIL

SATURN 1ON 2004 BAD IGNITION SWITCH... *CN

Electrical System › Ignition › Anti-theft › Control Module
Filed Jan 26, 2008WV

MY 2004 ION WON'T START. THE PROBLEM STARTED IN NOVEMBER WITH COLD WEATHER, BUT HAS OCCURRED WHEN IT WAS NOT COLD OUT AND HAS GOTTEN PROGRESSIVELY WORSE UNTIL I CAN'T START IT AT ALL AND ITS BECAUSE OF THE PASSLOCK SECURITY SYSTEM. I HAVE READ PROBABLY MORE THAN A HUNDRED COMPLAINTS FROM OTHERS ABOUT THIS PROBLEM. SATURN OBVIOUSLY DOESN'T CARE ABOUT PEOPLE'S SAFETY. WHAT IS THE POINT OF A CAR PAYMENT WHEN YOU CAN'T DRIVE THE CAR OR LEAVE IN AN EMERGENCY? I USED TO BE ABLE TO WAIT TEN MINUTES FOR THE PASSLOCK TO DEACTIVATE, ALTHOUGH IT MIGHT TAKE SEVERAL TRIES OF DOING THIS BEFORE I EVER GOT ANYWHERE, BUT NOW NOTHING. THE CAR IS OK OTHERWISE. MECHANICS DON'T KNOW WHAT TO DO. *TR

Electrical System › Ignition › Switch
Filed Jan 22, 200850,000 milesMN

CAR DOES NOT START WHEN IT IS COLD OUTSIDE BECAUSE OF FAULTY IGNITION SWITCH. I WAS STUCK OUT IN SUB ZERO TEMPERATURES FOR ABOUT 20 MINUTES UNTIL IGNITION SWITCH WARMED UP ENOUGH TO START. I WILL HAVE THE IGNITION SWITCH FIXED, BUT I AM WAITING TO SEE IF IT WILL BE COVERED UNDER MY WARRANTY. *TR

Electrical System › Ignition › Switch
Filed Jan 21, 200842,550 milesAL

MY CAR WILL NOT CRANK WHEN THE KEY IS TURNED TO START. IT HAS COMPLETE POWER. THE BATTERY IS WELL WITHIN THE NORMAL LIMITS. THE INSTANCES WHEN THIS OCCUR ALL SEEM TO BE WHEN THE CAR HAS BEEN OUTSIDE AND NOT RUNNING FOR AT LEAST 2 HOURS IN TEMPERATURES IN THE 20 DEGREES FAHRENHEIT RANGE OR COLDER. ALL THE DASH LIGHTS ARE ON, AND ALL THE ACCESSORIES WORK WHEN THE KEY IS TURNED TO START, BUT THE STARTER DOES NOT EVEN ATTEMPT TO TURN. THE "SERVICE ENGINE" MESSAGE FLASHES. I PULLED ALL THE ELECTRICAL RELAYS IN THE FUSE BOX AND THE ENGINE WILL NOW START WITH NO PROBLEM. IT IS A RECURRING PROBLEM WHEN THE WEATHER IS COLD. THE SAME FIX WORKS EACH TIME. THERE IS MOST LIKELY A FAULT IN THE IGNITION SWITCH OR THE PASSLOCK SYSTEM. SHOULD BE RECALLED. *TR

Electrical System › Ignition › Switch1 injured
Filed Jan 20, 200824,341 milesWI

HE SATURN ION WILL NOT START IN COLD WEATHER. AFTER 10 MINUTES THE CAR WILL START AGAIN WHEN THE SECURITY SYSTEM HAS RESET. PROBLEM IS IN THE GREASE IN THE IGNITION SYSTEM OF 2004 SATURN ION. CAR RUNS FINE UNTIL IT GETS COLD OUT AND THEN THE PROBLEM RETURNS. VERY DANGEROUS -- CAN STRAND DRIVER IN FRIGID TEMPERATURES. SATURN HAS BEEN AWARE OF THE ISSUE FOR 4+ YEARS BUT CONTINUES TO RISK THE LIVES OF DRIVERS. *TR

Electrical System › Ignition › Switch
Filed Jan 17, 200837,500 milesNJ

MY 04 SATURN ION WILL NOT START IN COLDER WEATHER. AFTER INVESTIGATING MANY WEB SITES, MANY PEOPLE HAVE THE SAME PROBLEM. THE PROBLEM SEEMS TO BE THE IGNITION SWITCH. I READ THAT SOMETIME IN 04 THEY STARTED USING A DIFFERENT SWITCH AND THAT SOLVED THE PROBLEM. I THINK THERE SHOULD BE A RECALL ON THE CARS HAVING THIS PROBLEM. *TR

Electrical System › Ignition › Switch
Filed Jan 17, 200875,000 milesGA

NO WARNING ABOUT ISSUE TO COME BEFORE IT HAPPENED. THE FIRST COLD MORNING THIS WINTER MY WIFE'S 2004 SATURN ION-2 FAILED TO START. AFTER ABOUT 30 MINUTES OR INTERMITTENTLY TRYING TO START IT, THE CAR FINALLY STARTED. THIS HAS HAPPENED EVERY MORNING WHERE IT FELL BELOW 40DEG THE PREVIOUS NIGHT. HAVE TAKEN THE CAR NUMEROUS TIME TO MECHANICS TO DIAGNOSE. ORIGINAL ANSWER WAS I NEEDED A NEW BATTERY. BATTERY WAS REPLACED WITH STRONGER BATTERY (HIGHER CCA RATING) AND THE PROBLEM PERSISTS. CAR HAS NEW BATTERY, FULL TANK OF GAS, AND SITS OUTSIDE IN THE DRIVEWAY. CAR HAS HAD REGULAR MAINTENANCE AND OIL CHANGES DONE AND HAS HAD ABSOLUTELY NO PROBLEMS UNTIL THIS WINTER. MY RESEARCH OF THIS ISSUE HAD PRODUCED NUMEROUS OTHER SATURN OWNERS WITH THIS PROBLEM. AND NO AVAILABLE SOLUTIONS (I.E. REPLACING IGNITION SWITCH) GUARANTEE THE PROBLEM WITH BE FIXED. *TR

Steering › Column
Filed Jan 10, 2008AL

POWER STEERING TURNS OFF WHILE DRIVING. COMES BACK ON IF CAR IS TURNED OFF AND RESTARTED. DEALERSHIP CHARGING @ $920.00 TO REPLACE STEERING COLUMN. NUMEROUS REPORTS ONLINE OF SAME ISSUE. *TR

Engine and Engine Cooling
Filed Jan 9, 2008AL

POWER STEERING CONTINUOUSLY GOES OUT WHILE DRIVING. FOUND OTHERS ONLINE HAVING SAME PROBLEM. RESTART THE CAR AND IT COMES BACK ON MOST OF THE TIME. *TR

Air Bags › FrontalCrash1 injured
Filed Jan 5, 200845,000 milesTN

ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN

Air Bags › FrontalCrash1 injured
Filed Jan 5, 200845,000 milesTN

ON 12/03/2007 AT 8:41 AM I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON I-240 EAST IN MEMPHIS TN. I WAS TRAILING TRAFFIC IN THE PASSING LANE, WHEN TRAFFIC CAME TO A COMPLETE STOP. I DIDNT REACT IN TIME AND SUFFERED A FRONTAL COLLISION TO A 2004 SATURN ION THAT I OWN. I WAS TRAVELLING APPROX 30-35 MPH WHEN I STRUCK THE BACK OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY AND THE SEATBELT TENSIONER FAILED RESULTED IN MY GOING HEADFIRST INTO THE STEERING WHEEL. I HAVE SINCE HAD TO HAVE TESTS AT THE DOCTOR FOR MIGRAINES AND STILL EXPERIENCE THE AFTEREFFECTS OF THIS ACCIDENT. *CN

Electrical System › Ignition › Switch
Filed Jan 4, 200820,000 milesMD

DURING COLD WEATHER (AROUND 32 DEGREES F AND BELOW), CAR WILL NOT START FOR 8-10 MINUTES. ON INITIAL ATTEMPT TO START CAR, ENGINE BEGINS TO TURN OVER FOR LESS THAN 1 SECOND, THEN STOPS. A LOCK SYMBOL FLASHES ON THE DASH AND THE MESSAGE READOUT STATES "SERVICE ENGINE". ANY ADDITION ATTEMPS TO START THE CAR WILL RESULT IN ABSOLUTELY NO TURNOVER OF THE ENGINE. AFTER 8-10 MINUTES, THE CAR WILL START RIGHT UP WITH NO PROBLEM. ATTEMPS TO JUMP START THE CAR WILL ARE NOT SUCESSFUL UNTIL AFTER THE 8-10 MINUTE PERIOD. THE BATTERY HAS BEEN CHECKED OUT AND FOUND TO BE FINE. I HAVE NOT ATTEMPTED A REPAIR YET. THIS FIRST HAPPENED IN NOVEMBER OF 2005 AND HAS OCCURRED OFF AND ON FOR THE PAST 2 YEARS. *CN

Steering › Column
Filed Jan 2, 200853,500 milesOH

WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING LIGHT WOULD COME ON AND I COULD BARELY STEER THE VEHICLE AND I HAD TO GET OFF THE HIGHWAY IMMEDIATELY. AFTER I PULLED OFF THE HIGHWAY, I WOULD TURN THE VEHICLE OFF AND THEN TURN IT BACK ON AND I WOULD PROCEED TO MY DESTINATION.*CN

Vehicle Speed Control
Filed Dec 29, 200742,000 milesNY

2004 SATURN ION 1 THE CAR REVS IT'S ENGINE TO OVER 3000 RPMS WHEN YOU PUT THE CAR INTO PARK AND IDLE. IF YOU SHUT OFF THE CAR IT IS OK, BUT IF YOU PUT IT INTO GEAR THE CAR THE LURCHES FORWARD UNSAFELY. *TR

Visibility › Windshield Wiper/Washer
Filed Dec 27, 200748,012 milesNH

FOLLOWING SEVERAL WEEKS OF HEAVY SNOWFALL THE WINDSHIELD WIPER TRANSMISSION ON MY 2004 SATURN ION FAILED. THE FAILURE OCCURRED ON A CLEAR DAY WHILE USING THE WINDSHIELD WIPERS TO CLEAN OFF THE WINDSHIELD. THE FAILURE CAUSED A POTENTIALLY UNSAFE CONDITION DUE TO THE ACCUMULATION OF SALT RESIDUE ON THE WINDSHIELD CAUSED BY DRIVING ON THE HIGHWAY. DEALER REPLACED THE WINDSHIELD WIPER TRANSMISSION AND SAID THAT THE FAILURE WAS CAUSED BY "ICE LOADING" AND CAUTIONED ME TO MAKE SURE AND CLEAR AWAY ICE AND SNOW BEFORE ACTIVATING THE WINDSHIELD WIPERS. *TR

Electrical System › Ignition
Filed Dec 18, 200752,000 milesFL

PRIOR TO PURCHASING MY '04 SATURN ION I READ ALL THE REVIEWS AND CUSTOMER COMPLAINTS. ONE OF THE BIGGEST COMPLAINTS I CAME ACROSS WAS THAT THE VEHICLE WOULD NOT START IN COLD WEATHER. I ASSUMED THAT SINCE I LIVED IN FLORIDA AND IT SEEMED MOST OF THE COMPLAINTS WHERE FROM OTHER STATES WHERE THEY GET FREEZING TEMPERATURES, THAT I WOULD NOT HAVE THIS PROBLEM. HOW WRONG I WAS, I HAVE HAD THIS PROBLEMS SEVERAL TIMES NOW WHEN THE TEMPERATURE DROPS BELOW 40 DEGREES. I CONTACTED SATURN AND ASKED THEM IF THERE WAS ANYTHING THEY COULD DO ABOUT IT AND WAS TOLD THAT SINCE THERE WASN'T A RECALL I'D HAVE TO PAY FOR ANY REPAIRS TO FIX THIS PROBLEM. I HAVE READ SEVERAL COMPLAINTS WHERE NOT EVEN THEM ATTEMPTING TO FIX IT HAS RESOLVED IT, I GUESS I'LL JUST LIVE WITH THE HEADACHE OF TRYING TO GET IT STARTED ON THE MORNINGS WHERE IT IS TOO COLD, THANKFULLY I DO LIVE IN FLORIDA AND THAT'S NOT VERY OFTEN. *TR

Structure
Filed Dec 17, 200740,000 milesWI

MY TRUNK HAS STARTED TO GET WATER IN IT. THIS CAUSED MY BATTERY TO FAIL ON SEVERAL OCCASIONS. NOW THAT IT IS WINTER I HAD TO REPLACE MY BATTERY BECAUSE IT FROZE . THE ENTIRE INSIDE OF MY TRUNK IS DAMAGED. *TR

Steering
Filed Dec 10, 200765,120 milesCA

MY 16 YEAR OLD DAUGHTER WAS DRIVING WHEN ALL OF A SUDDEN THE POWER STEERING WENT OUT. SHE HAD TO PULL OVER BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. THIS IS A SERIOUS SAFETY PROBLEM AND SHOULD BE ADDRESSES IMMEDIATELY BY THE MANUFACTURER. *TR

Electrical System › Ignition › Switch
Filed Dec 7, 200732,700 milesMI

MY 2004 SATURN ION 3 WILL NOT START AT TIMES ON COLD MORNINGS, THE BATTERY WAS REPLACED AND STILL NO START..IT IS IN THE SHOP RIGHT NOW AFTER READING OTHER COMPLAINTS ON AN ONLINE FORUM I SEE THIS IS A WIDE SPREAD AND YET SATURN DOES NOTHING TO HELP, IT SEEMS TO BE IN THE IGNITION SWITCH, BCM, AND OR THE PASSLOCK SYSTEM. *TR

Electrical System
Filed Dec 3, 200714,703 milesWI

I PURCHASE A 2004 SATURN ION (6/11/04), BRAND NEW. THE FIRST SIGN OF COLD THAT YEAR, LATE NOVEMBER, THE CAR WOULD NOT START AT ALL. AFTER AWHILE(10-15 MIN.) IT WOULD START UP LIKE NOTHING WAS WRONG. I BROUGHT IT IN 12/28/04, WHICH THEY REPLACED THE IGNITION LOCK MODULE; SAYING "THAT WAS THE PROBLEM". I STILL HAD ISSUES WITH THE CAR THROUGH THE WINTER, AND THEY DIDN'T KNOW WAS WHAT WRONG. EVERYTIME I BROUGHT IT IN, THEY WOULD FIND NOTHING WRONG AND SEND ME ON MY WAY SINCE THEY COULDN'T REPRODUCE THE ISSUE. THE NEXT WINTER THAN SAME THING HAPPENED. I WAS STUCK IN THE COLD A FEW MORNINGS BEFORE WORK TRYING TO GET THE CAR STARTED. SATURN CLAIMED IT WAS TOO COLD OUTSIDE FOR MY CAR TO START, AND TOLD ME TO WAIT A BIT BEFORE BRINGING IT IN. (IT MAYBE WENT BELOW 0 DEGREES THAT WEEK TWICE) FED UP I BROUGHT IT IN AGAIN ON 1/17/05, WHICH THEY REPLACED MY BLOCK ASSEMBLY, WIRE HARNESS, STARTER, BATTERY, AND WIRE CONNECTERS. THEY REALLY WEREN'T SURE WHAT WAS WRONG THEY ADMITTED, BUT IT SEEMS TO WORK NOW. THE CAR WOULD WORK FOR A FEW WEEKS, THEN THE SAME ISSUE ARISES AGAIN. ON 4/15/05 SATURN HAD TO REPLACE MY RADIO RECEIVER FOR FAULTY ISSUES. THAT SAME WINTER, MY CAR WOULD NOT START IN THE COLD AGAIN. IT WAS BROUGHT IN ON 12/20/05, WHICH THEY REPLACED MY IGNITION SWITCH SAYING THE USUAL "THIS WILL FIX THE PROBLEM". NOW, JUST UNDER TWO YEARS LATER, I AM BACK TO HAVING THE SAME ISSUES OF MY CAR NOT STARTING IN THE COLD. SATURN IS NOW THROWING THEIR HANDS UP SAYING I MUST PURCHASE ANOTHER IGNI

Electrical System › Ignition › Switch
Filed Nov 25, 20071,000 milesCO

CAR WILL NOT START BELOW 35 DEGREES AND WILL ALSO STALL AT ANY MOMENT DUE TO IMOBILIZER ACTIVATING. AFTER 10 MINUTES THE CAR WILL START AGAIN WHEN THE SECURITY SYSTEM HAS RESET. PROBLEM IS IN THE GREASE IN THE IGNITION SYSTEM OF MY CAR. IT IS A 2004 SATURN ION. CAR RUNS FINE UNTIL IT GETS COLD OUT AND THEN THE PROBLEM RETURNS. VERY DANGEROUS DURING DRIVING IF IT OCCURS. *TR

Electrical System › Ignition
Filed Nov 25, 200730,000 milesNJ

THE SATURN ION WILL NOT START IN COLD WEATHER. SATURN KNOWS OF THE PROBLEM BUT WILL NOT FIX MANY POSTS ON LINE OF THIS ISSUE. IT IS A MAJOR PROBLEM AS I NEED TO MOVE AT A MOMENTS NOTICE FOR WORK. *TR

Steering
Filed Nov 14, 200776,780 milesLA

INTERMITTENTLY POWER STEERING WARNING LIGHT WOULD APPEAR ON DASH AND POWER STEERING WOULD STOP WORKING. THIS HAPPENED ONCE ONE DAY AND TWICE THE SECOND DAY WHEN I CALLED FOR AN APPOINTMENT WITH THE SERVICE DEPARTMENT OF THE DEALER. THE CAR IS 4 YEARS OLD AND IS NO LONGER UNDER WARRANTY. THE DEALER REPLACED THE ELECTRIC POWER STEERING ASSEMBLY AT A COST OF APPROXIMATELY $1200. WHEN I WAS TOLD THAT THIS JUST "SOMETIMES HAPPENS" BY THE DEALERSHIP, I COULD NOT UNDERSTAND WHY IT WAS NOT CONSIDERED A SERIOUS DEFECT AND RECALLED. I DECIDED TO LOOK ON THE INTERNET AND FOUND THAT IT HAPPENS TO SATURN IONS AS WELL AS OTHER GENERAL MOTORS VEHICLES. IN MY OPINION, A 4 YEAR OLD CAR SHOULD NOT JUST SUDDENLY LOSE POWER STEERING. THIS COULD HAVE RESULTED IN TRAGEDY. SUPPOSE A DRIVER HAS TO SWERVE TO AVOID AN OBSTACLE AND THE POWER STEERING FAILS AT THAT MOMENT. THIS IS SOMETHING WHICH I BELIEVE GM IS AWARE OF AND IS CHOOSING NOT TO WARN PEOPLE ABOUT. I INTEND TO MAKE MY VOICE HEARD IN AS MANY FORUMS AS POSSIBLE. THIS IS A VERY SERIOUS PROBLEM AND I SINCERELY HOPE IT CAN BE ADDRESSED BEFORE EVEN ONE PERSON LOSES THEIR LIFE. *TR

Electrical System › Ignition
Filed Nov 8, 20075,700 milesNY

WHEN THE WEATHER REACHES FREEZING AND CAR HAS BEEN LEFT OFF FOR ABOUT 6 TO 8 HOURS IT WILL NOT START AGAIN. I HAD THE PROBLEM TWO YEARS AGO AND SATURN REPLACED THE STARTER ON THE CAR AND NOW THE PROBLEM IS BACK AGAIN THIS WINTER. I HAVE CHECKED SEVERAL SITES AND THIS APPEARS TO BE A BIG PROBLEM THAT SHOULD BE ADDRESS. REPLACING THE STARTER EVERY OTHER WINTER IS NOT AN ACCEPTABLE SOLUTION. *TR

Electrical System › Ignition › Switch
Filed Oct 30, 2007KY

MY CAR WILL NOT START WHEN IT DROPS BELOW 32 DEGREES. I'VE DONE THE RESEARCH, AND IT APPEARS THAT THIS IS A NATIONWIDE PROBLEM WITH MY CAR. APPARENTLY, THERE IS A PROBLEM WITH THE IGNITION SWITCH. I AM HOPING THAT A RECALL IS MADE SINCE THIS IS A RECURRING PROBLEM WITH POTENTIAL TO DO HARM (THINK: BEING STRANDED IN SUB-FREEZING TEMPERATURES.) . *TR

Exterior Lighting › Turn Signal
Filed Oct 17, 200730,000 milesCO

I HAVE A 2004 SATURN ION AND THERE WAS RECALL (04V547000) IN THIS VEHICLE IN REGARDS TO DEFECTIVE TURN SIGNALS. APPROXIMATELY 3 WEEKS AGO I CONTACTED SATURN AND WAS TOLD THAT THERE WAS NEVER A RECALL ON THIS ITEM. I RESEARCHED THIS FURTHER AND CALLED SATURN AGAIN AND NOW WAS TOLD THAT THERE WAS A RECALL AND THE WORK HAS BEEN DONE TO THE VEHICLE BEFORE I BOUGHT IT. I HAVE ALSO READ ARTICLES AND PEOPLE WERE STATING THAT THEY HAD TO HAVE THE WORK DONE A FEW TIMES BECAUSE WHAT WAS DONE TO THE VEHICLE DIDN'T FIX THE PROBLEM. SATURN IS NOW TELLING ME THAT THEY CANT DO ANYTHING ABOUT THE DEFECT AND THAT I WOULD HAVE TO PAY FOR THE WORK. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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