TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT 70 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED TO THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER TO HAVE A DIAGNOSTIC TEST AND ALSO HAVE A DISTRICT SPECIALIST LOOK AT THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER AT THIS TIME. THE CONTACT STATED THE VEHICLE WILL CAUSE SOMEONE'S DEATH. THE FAILURE MILEAGE WAS 52,000.
2004 Saturn Ion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE POWER STEERING ON MY 2004 SATURN ION WENT OUT WHILE DRIVING. *TR
POWER STEERING JUST STARTED TO GO OUT ON MY SATURN ION 04. THIS PROBLEM STARTED ABOUT 2MOS AGO, APRIL, 2010. IT APPEARS AFTER THE CAR HAS BEEN RUNNING FOR A WHILE. WHEN TURNED OFF AND RESTARTED, POWER STEERING WORKS, BUT THEN MAY GO OUT AFTER DRIVING A WHILE MORE. WHEN CAR WAS FIRST BOUGHT, WITHIN 24 HRS WE HAD AN IGNITION PROBLEM THAT THE DEALERSHIP ENDED UP FIXING FREE OF CHARGE. VERY DISTURBED THAT THE COBALT WAS RECALLED FOR THIS PROBLEM AND NOT THE SATURN. MAKES NO SENSE SINCE THE POWER STEERING IS THE SAME IN BOTH VEHICLES. *TR
POWER STEERING ON 2004 SATURN ION IS DEFECTIVE AND GM WON'T PAY FOR IT. *TR
ESCONDIDO, CA. -- I AM A LONGTIME OWNER OF SATURNS -- I OWN A 2009 VUE NOW AND HAVE OWNED FOUR OTHER SEDANS -- AND HAVE ALWAYS THOUGHT THEY WERE RELIABLE AND SAFE CARS. MY DAUGHTER DROVE AN SL FOR YEARS. NOW I AM NOT SO SURE. I JUST PURCHASED (JULY 5) A 2004 SATURN ION REDLINE, 73,000 MILES ON THE ODOMETER, FOR MY SON, THE FIRST DAY HE DROVE IT, THE POWER STEERING WENT OUT WHILE HE WAS MAKING A TURN. HE NEARLY HAD AN ACCIDENT. THERE WAS A CHIME, THE LETTERS PWR STR APPEARED ON THE DASHBOARD READOUT, AND THE POWER STEERING WENT OUT IMMEDIATELY, MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. TURNING OFF THE CAR AND STARTING IT AGAIN RESTORED THE POWER STEERING. BUT WITHIN 24 HOURS, THE SAME THING HAPPENED TWICE MORE WITHOUT ANY WARNING, ONCE WHILE I WAS DRIVING THE CAR. I HAVE SINCE DONE A WEB SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ION FOR THIS EXACT PROBLEM. THIS IS NOT JUST A SIMPLE ISSUE OF A PART WEARING OUT. IT IS A WIDESPREAD AND EXTRAORDINARILY DANGEROUS SITUATION THAT IS GOING TO RESULT IN INJURIES OR DEATH, IF IT HASN'T ALREADY. I AM ALSO OUTRAGED THAT GM HAS ISSUED A RECALL FOR THE CHEVY COBALT SS, WHICH HAS THE SAME STEERING SYSTEM AS THE ION REDLINE, BUT NOT FOR THE ION. I HAVE CONTACTED GM, AND A SPOKEWOMAN (MERISSA) ACKNOWLEDGED THE COBALT RECALL, BUT SAID IT DID NOT APPLY TO THE ION FOR REASONS SHE COULD NOT EXPLAIN. ARE THE SAFETY AND LIVES OF SATURN ION OWNERS SOMEHOW LESS VALUABLE THAN OWNERS OF CHEVY COBALTS? GM HAS DIRECTED ME TO A CHEVY DEALER
INTERMITTENT POWER STEERING FAILURE ON 2004 SATURN ION. RESTARTING ENGINE "RESETS" POWER STEERING. MAY OCCUR MULTIPLE TIMES IN ONE WEEK. SAME PROBLEMATIC POWER STEERING UNITS USED IN OTHER GM VEHICLES THAT WERE RECALLED (COBALTS AND G5) BUT NO RECALL FOR SATURN IONS HAVING SAME PROBLEM WITH SAME PARTS. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE POWER STEERING LIGHT CAME ON AND THE STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS RESIDENCE. THE FOLLOWING DAY, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 63918.
I DRIVE A 2004 SATURN ION-2 AND MY POWER STEERING GOES OUT AT RANDOM TIMES. THIS IS THE FIRST TIME I HAVE HAD AN ISSUE WITH MY POWER STEERING. I FEEL IT IS A MAJOR SAFETY CONCERN BECAUSE THIS ISSUE HAPPENS AT RANDOM AND THE CAR BECOMES INCREDIBLY HARD TO STEER. I HAVE DONE SOME RESEARCH ON THIS MATTER AND MANY OTHER SATURN DRIVERS HAVE THE EXACT SAME PROBLEM AS MYSELF AND I HAVE ALSO FOUND THAT THE CHEVY COBALT HAS THE EXACT SAME STEERING COLUMN AS THE SATURN ION AND THERE HAS BEEN A RECALL ON THE COBALT BUT NOT ON THE ION. THIS BAFFLES ME BECAUSE IF THE SAME MECHANISM IS ON BOTH CARS THE BOTH CARS SHOULD BE RECALLED NOT JUST ONE. I FEEL EXTREMELY UNSAFE ON THE ROAD DRIVING MY CAR NOW BECAUSE I HAVE NO INDICATION IF AND WHEN MY POWER STEERING WILL FAIL. THE ARE NO EVENTS LEADING UP TO THIS HAPPENING AND I REPLACED THE ELECTRICAL POWER STEERING FUSES IN HOPES THAT THE FUSES WERE BLOWN BUT THIS DID NOT SOLVE THE PROBLEM. FROM SOME INTERNET RESEARCH THE NEXT STEP WOULD BE HAVING THE ENTIRE STEERING COLUMN REPLACED BUT I DO NOT FEEL SATURN ION DRIVERS SHOULD BE RESPONSIBLE FOR REPLACING A DEFECT ON A CAR THAT SHOULD HAVE BEEN RECALLED YEARS AGO. *TR
ELECTRIC POWER STEERING SYSTEM FAILURE IN MY 2004 SATURN ION. POWER STEERING SYSTEM STOPS WORKING AND STEERING BECOMES VERY HARD AND HEAVY. IT OCCURS DAILY SINCE 6-19-10. CALLED DEALER WHO INFORMED ME THAT NO RECALL HAS BEEN MADE BY SATURN EVEN THOUGH SAME PROBLEM HAS CAUSED A RECALL OF CHEVY COBALT, WHICH USES THE SAME ELECTRIC PART (MOTOR) AND HAS EXPERIENCED SAME PROBLEMS. *TR
2004 SATURN ION COUPE STEERING JUST WENT OUT WITH NO WARNING CAR WOULD NOT STEER. THE DASH LIGHT JUST GOES ON AND STEERING IS GONE HARD TO CONTROL CAR . *TR
I HAVE A 2004 SATURN ION THAT HAS POWER STEERING ISSUES. WHAT HAPPENS IS A TONE WILL SOUND AND A POWER STEERING WARNING WILL APPEAR ON THE MESSAGE WINDOW AND THEN I LOSE THE POWER STEERING. IT THEN BECOMES VERY HARD TO CONTROL THE CAR. THIS HAS HAPPENED ON THE FREEWAY, IN TOWN AND AT STOP LIGHTS. IT IS BUILDING IN FREQUENCY GOING FROM ONCE EVERY FEW MONTHS TO EVERY FEW DAYS. I HAVE HAD TO PUT MY FOUR WAYS ON AND BLOCK TRAFFIC BECAUSE THE ONLY WAY TO GET THE POWER STEERING BACK IS TO TURN THE CAR OFF AND THEN WAIT AT LEAST 30 SECONDS AND TURN THE CAR BACK ON. *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN DRIVING AT 10 MPH EXITING A RAMP OR ATTEMPTING A TURN, THE STEERING WOULD BECOME EXTREMELY STIFF AND DIFFICULT TO STEER. THE CONTACT STATED THE FAILURE BECAME PROGRESSIVELY WORSE AND WOULD OCCUR ON A DAILY BASIS. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. ON A LATER DATE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THERE WAS AN ELECTRIC BASE AND IN ORDER TO MAKE REPAIRS, THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED YET THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR WERE THERE ANY FURTHER REPAIRS. THE FAILURE MILEAGE WAS 30, 000 AND THE CURRENT MILEAGE WAS 40,500.
2004 SATURN ION WITH INTERMITTENT POWER STEERING FAILURE. HAPPENS RANDOMLY SEVERAL TIMES A WEEK. CAR BECOMES VERY DIFFICULT TO MANEUVER. *TR
POWER STEERING FAILS WHEN DRIVING MY SATURN ION 2. *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE TRAVELING AT 35 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE DEALER PERFORMED A TRANSMISSION FLUSH ON THE VEHICLE TO CORRECT THE FAILURE. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO FURTHER REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
2004 ION BOUGHT 2 MONTHS AGO, POWER STEERING GOES OUT ALMOST EVERY DAY. I HAVE TO STOP ON THE SIDE OF THE ROAD AND TURN THE CAR OFF AND RE-START IT. TO CORRECT THE FAILURE WOULD BE A 1000 DOLLAR COST. WHICH I SHOULDN'T HAVE TO REPLACE WHEN IT'S A NEW CAR TO ME.. *TR
HAVE A 2004 SATURN ION ELECTRIC POWER STEERING GO OUT AS YOU ARE DRIVING HARD TO CONTROL CAR. *TR
POWER STEERING HAS WENT ON MY 2004 SATURN ION. UPON LOOKING ON THE INTERNET, I WAS FLOODED WITH SIMILAR PROBLEMS. THIS IS A MAJOR PROBLEM WHERE PEOPLE'S LIVES ARE AT RISK. THE CHEVY COBALT HAS BEEN RECALLED FOR THIS SAME PROBLEM, AND CONTAINS THE SAME ELECTRIC STEERING COLUMN. I DON'T UNDERSTAND HOW THIS HAS NOT YET BEEN RECALLED AND PEOPLES LIVE ARE AT RISK EVERY DAY. I CANNOT AFFORD TO FIX SOMETHING LIKE THIS THAT SHOULD NEVER BE A PROBLEM BECAUSE OF ITS HEALTH RISKS. *TR
WIFE WAS DRIVING HOME FROM WORK, AND THE POWER STEERING IN HER SATURN ION JUST QUIT WORKING MAKING THE CAR VERY DIFFICULT TO STEER. NO ONE WAS HURT, BUT NEARLY CAUSED AN ACCIDENT. MY UNDERSTANDING FROM THE DEALER IS THAT THE ELECTRIC MOTOR ON THE STEERING COLUMN OVER HEATS AND JUST STOPS WORKING. VERY EXPENSIVE TO FIX, AND I ALSO UNDERSTAND THIS IS A COMMON PROBLEM. SHUTTING CAR OFF AND RE-STARTING MAKES IT WORK AGAIN, BUT IT HAS HAPPENED FOUR OTHER TIMES SINCE THEN. *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 65MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING FAILED. THE FAILURE CONTINUED AND BECAME PROGRESSIVELY WORSE. THE DEALER AND ADVISED THE STEERING COLUMN WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 94,000.
2004 SATURN ION - POWER STEERING GOES OUT WHILE DRIVING! HAS BEEN HAPPENING FOR OVER A YEAR. IF THE CAR IS RESTARTED IT COMES BACK ON FOR A SHORT TIME THEN GOES OUT AGAIN. UNABLE TO IDENTIFY ANYTHING SPECIFICALLY CAUSING THE ISSUE, HAPPENS AT RANDOM. *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO TURN. SHE WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND TURNED OFF AND RESTARTED THE ENGINE. THE STEERING RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND THE FAILURE BECAME PROGRESSIVELY WORSE. THE DEALER ADVISED HAVING DIAGNOSTIC TESTING BEFORE THE VEHICLE COULD BE REPAIRED. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 65,232.
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 25 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOST ALL POWER STEERING . THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.
THERE WAS A ERROR MESSAGE ON THE PANEL THAT SAID "POWER STER" , 5 SECONDS LATER THE STEERING WHEEL LOCKED ON A BRIDGE. *TR
WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE POWER STEERING WARNING LIGHT CAME ON AND THE ELECTRICAL POWER STEERING QUIT WORKING AND THE STEERING BECAME EXTREMELY STIFF. FORTUNATELY THE VEHICLE WAS GOING STRAIGHT AND NOT ON A TURN SINCE WE WERE DRIVING THROUGH THE MOUNTAINS. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING APPARENTLY RESET ITSELF AND THE VEHICLE WORKED FINE FOR THE NEXT 20 MILES WHERE IT HAPPENED AGAIN. IT'S BECOMES MANUAL STEERING. IT IS THE ONLY VEHICLE WE HAVE AND IT IS USED TO DRIVE 17 MILES ONE WAY TO WORK SIX TIMES A WEEK. IT HAPPENS AT LEAST TWICE A DAY. THE DEALER WANTS A FORTUNE TO FIX SOMETHING THAT SHOULD BE ON A RECALL. *TR
ELECTRIC POWER STEERING IN 2004 SATURN ION 2 STOPS WORKING INTERMITTENTLY. THIS SITUATION HAS HAPPENED TO MY DAUGHTER SEVERAL TIMES FOR NO APPARENT/SPECIFIC REASON. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES IN ONE WEEK. THE CONTACT SPOKE WITH THE DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 83,433.
TL*THE DRIVER OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE POWER STEERING LIGHT CAME ON AND THE VEHICLE LOST POWER STEERING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED IT OFF. UPON RESTART, THE VEHICLE FUNCTIONED PROPERLY. THE CONTACT CALLED THE DEALERSHIP AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 88,300. UPDATED 10/13/10*BF THE CONSUMER RECEIVED A RECALL NOTICE AND THE POWER STEERING MODULE WAS REPLACED. UPDATED 10/14/10*JB
POWER STEERING WILL SUDDENLY LOCK UP AND LIGHT WILL FLASH POWER STRING ON DASH. THIS OCCURS AT 5 MILES PER HOUR UP TO 70 PLUS MILES PER HOUR ON THE INTERSTATE. EXTREMELY EXTREMELY HARD TO GET OFF TO SIDE OF ROAD. THEN IF YOU PUT IN PARK AND TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL WORK FOR ANOTHER 5 TO 10 MILES OR SO. *TR
2004 SATURN ION 4 CYLINDER STRAIGHT DRIVE TRANSMISSION-MILEAGE 20,800. POWER STEERING MESSAGE KEEPS COMING ON. IN DAILY 62 MILE DRIVE, COMES ON A MIN OF 6 TIMES. HAVE TO PULL OFF ROAD, TURN CAR OFF, WAIT FOR ELECTRONIC STEERING TO RESET AND TURN CAR BACK ON. WHEN MESSAGE FLASHES, STEERING IS EXTREMELY HARD TO TURN. IF YOU ARE IN A CURVE OR TURN CAN LEAD TO AN ACCIDENT. HAS BEEN HAPPENING SINCE NOV 2009. CALL SATURN OF CONCORD, TALKED TO SERVICE MANAGER. SAID THERE WAS RECALL BUT MY VIN # WAS NOT INCLUDED IN RECALL. COST TO REPAIR - $50 DIAGNOSTIC TEST - $800 FOR PART. CALLED GM CUST SERVICE WAS BASICALLY TOLD THERE WAS A RECALL BUT IT WAS FOR CHEV. COBALT, NOT SATURN ION. GOOGLED AND FOUND HUNDREDS OF CUSTOMERS WHO HAVE HAD THE SAME PROBLEM WITH SATURN ION 2003, 2004, ETC. GM CUST SERVICE WOULD NOT ACKNOWLEDGE THAT ANY COMPLAINTS HAD BEEN FILED WITH GM USING HIPPA LAW TO JUSTIFY NOT TELLING ME IF COMPLAINTS HAVE BEEN FILED. WANT GM TO REPAIR MY CAR PROBLEM AT NO CHARGE. OBVIOUSLY MANUF DEFECT IN THIS MODEL OF SATURN. *TR
POWER STEERING FAILS WHILE DRIVING DOWN THE HIGHWAY/ROAD IN MY 2004 SATURN ION 3. POWER STEERING INDICATOR GOES OFF WHEN I LOOSE THE POWER STEERING. PULL OVER AND SHUT OF CAR AND RESTART EVERYTHING SEEMS FINE FOR A FEW MILES THEN THE PROBLEM STARTS OVER AGAIN. SEVERE SAFETY ISSUE- ESPECIALLY WHEN MY WIFE IS DRIVING WITH THE KIDS. AFTER RESEARCHING, FINDING OUT THIS IS BECOMING A COMMON PROBLEM- WHY NO RECALL? *TR
QUITE OFTEN, WITHOUT WARNING, THE POWER STEERING FAILS ON MY WIFE'S 2004 SATURN ION. SURPRISED AT FIRST BY THIS FAILURE, SHE HAS LEARNED NOT TO PANIC AND TO KEEP CONTROL OF THE CAR. INTERNET RESEARCH HAS TOLD US THAT GM IS AWARE OF THE PROBLEM AND ISSUED RECALLS ON OTHER MODELS WITH THE SAME SYSTEM. IT IS APPARENTLY AN EXPENSIVE FIX. *TR
2004 SATURN ION1 WILL NOT START DUE DO PASSLOCK THEFT DETERRENT PROBLEM. THE POSSIBLE COMPONENTS CAUSING THIS ARE THE IGNITION SWITCH AND/OR THE BCM. THE BATTERY WAS TESTED AS GOOD. THIS PROBLEM STARTED IN JANUARY 2008 DURING A WINTER STORM AND HAS HAPPENED DOZENS AND DOZENS OF TIMES SINCE, WITH THE LAST OCCURRENCE TODAY AND IT IS NEARLY 90 DEGREES OUTSIDE. IT HAS PREVIOUSLY ONLY DONE THIS IN COLD AND WET CONDITIONS. THE CAR WILL CRANK ONCE OR TWICE WHEN THE IGNITION SWITCH IS ENGAGED BUT THEN IT WILL DO NOTHING, THE SERVICE ENGINE LIGHT ALONG WITH THE PASSLOCK ICON ILLUMINATES. AFTER WAITING 10 MINUTES THE LIGHTS GO OFF AND IT WILL START. THIS IS AN EXTREMELY COMMON PROBLEM WITH THESE CARS AND THE REPAIRS ARE COSTLY AND NOT ALWAYS EFFECTIVE ACCORDING TO WHAT OTHERS ARE INDICATING ONLINE. THIS COULD EASILY PUT SOMEBODY IN HARMS WAY GIVEN AN UNSAFE OR HARSH ENVIRONMENT. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE POWER STEERING MALFUNCTIONED. THE POWER STEERING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; AFTER RESTART, THE POWER STEERING RESET TO NORMAL. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000.
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING FAILED SUDDENLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT; AFTER RESTART, THE POWER STEERING FUNCTIONED PROPERLY. THE FAILURE OCCURRED TWICE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH INTO A PARKING LOT. A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY FOR A PERIOD OF TEN MINUTES. THE VEHICLE FAILURE OCCURRED REPEATEDLY; AND WHENEVER IN OPERATION DURING WARM WEATHER TEMPERATURES. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION AND STATED THERE WAS NOT A RECALL FOR THE DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 72,000. UPDATED 07/19/10. *LJ THE CONSUMER STATED THE STEERING GOES OUT 4-5 TIMES A DAY IN A 45 MINUTE TO HOUR TIME FRAME. IT WAS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. UPDATED 09/22/10
2004 SATURN ION. POWER STEERING GOES OUT INTERMITTENTLY I HAVE HAD NEAR MISSES TWICE WITH IT GOING OUT AT LOW SPEEDS EXTREMELY HARD TO TURN. WHEN CAR STOPS & IS RESTARTED POWER STEERING WORKS AGAIN. I DRIVE 10 MI TO AND FROM WORK USUALLY HAPPENS IN AFTERNOON 4 OUT OF 5 TIMES. *TR
DRIVING ON FREEWAY THROUGH A BENDING TUNNEL AND SUDDENLY THE POWER STEERING FAILED. VERY NEAR COLLISION WITH THE TUNNEL WALL. DROVE REST OF THE JOURNEY WITH NO POWER STEERING. POWER STEERING RETURNED ON START-UP. BUT THEN FAILED AGAIN THE NEXT DAY AND IS NOW, EXCEPT FOR THE FIRST 10 SECONDS AFTER TURNING ON THE IGNITION, DOES NOT WORK AT ALL. $1200 REPAIR ESTIMATE TO REPLACE POWER MODULE. 2004 SATURN ION WITH ONLY 35,000 MILES. *TR
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL IMMEDIATELY FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE STEERING WHEEL BECAME EXTREMELY HARD AND THE CONTACT HAD EXTREME DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. SHE WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROADWAY WITHOUT INCIDENT AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE WAS STILL WITHOUT POWER STEERING ASSIST. NEITHER THE DEALER NOR MANUFACTURER HAD YET BEEN CONTACTED. THIS WAS THE FIRST INCIDENT OF THE FAILURE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 92,890.
I BOUGHT MY 2004 SATURN ION USED WITH LESS THAN 60,000 MILES ON IT, I HAD IT LESS THAN A YEAR WHEN ONE DAY IT WOULDN'T START, I THOUGHT IT WAS THE BATTERY OR THE ALTERNATOR, BUT NONE OF THAT FIXED THE PROBLEM. THIS PROBLEM PROGRESSIVELY GOT WORSE AND STARTED HAPPENING VERY FREQUENTLY, MORE OFTEN WHEN IT GOT COLD OUT. AFTER ABOUT 10-15 MINUTES THE CAR WILL START, I HAVE HAD TO WAIT UP TO 45 MINUTES FOR THE CAR TO START SOMETIMES. THIS PROBLEM HAS MADE ME LATE FOR WORK, LEFT MY CHILDREN WAITING FOR ME AND LEFT MYSELF AFTER WORK CLOSING A BAR ONE NIGHT AT 3:00 IN THE MORNING. THE MORE I MENTIONED THIS PROBLEM TO PEOPLE THE MORE I FOUND OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM, IT HAS TO DO WITH THE SECURITY PASS LOCK SYSTEM AND IGNITION. IF THIS IS SUCH A FREQUENT PROBLEM FOR SATURNS WHY HASN'T THERE BEEN A RECALL EVER TO HAD IT FIXED, AND WHY ARE DEALERSHIPS ALLOWED TO SELL USED SATURNS WITHOUT CORRECTING THE PROBLEM OR MAKING BUYERS AWARE OF THIS POTENTIAL PROBLEM, IT IS SIMPLY DISHONEST! *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. WHEN THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING FUNCTIONED NORMALLY; HOWEVER, THE FAILURE REOCCURRED CONSTANTLY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.
MY CAR RAN FINE UNTIL ABOUT 60,000 MILES. THEN THE POWER STEERING GOING. AT FIRST IT WAS SPORADIC. IT WOULD GO OUT AND THEN COME BACK ON. PRETTY SOON IT GOT TO BE ALL THE TIME. I HAVE YET TO GET FIXED. MY MECHANIC TOLD ME IT WOULD COST $1,200. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT ANY SPEED, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. HE THEN CALLED THE MANUFACTURER WHO REFERRED HIM TO THE DEALERSHIP. THE CURRENT MILEAGE WAS 19,201. THE FAILURE MILEAGE WAS UNKNOWN.
THE POWER STEERING ON MY 2005 SATURN ION JUST WENT OUT WHILE I WAS DRIVING, WITH OUT ANY WARNING. AND AFTER TALKING WITH OTHER PEOPLE AND A MECHANIC IT SOUNDS LIKE IT IS A PRETTY BIG PROBLEM. *TR
THE POWER STEERING SIGNAL SHOW ON DASH DISPLAY AND POWER STEERING GOES OUT. WHEN THE CAR IS TURN OFF AND AFTER FEW MINUTES IS TURN BACK ON, POWER STEERING WORK FINE AGAIN FOR SOME TIME. FUSES ARE OK. THIS HAPPEN WHILE YOU ARE DRIVING AND IS VERY HARD TO GET KEEP OF THE CAR. THIS HAD HAPPENED SEVERAL TIMES DURING THE LAST YEAR. *TR
I OWN A 2004 SATURN ION, THAT ON RANDOM OCCASIONS DOES NOT START. WAIT A FEW MINUTES AND THEN IT DOES. THIS HAS HAPPENED TO US IN BOTH WARM AND COLD DAYS. IT'S BEEN IN FOR SERVICE SEVERAL TIMES AND SERVICE TECH'S CAN'T SEEM TO LOCATE THE PROBLEM. WHEN THIS FIRST STARTED, WITH ONLY ABOUT 10 000 KL, THE CAR DID NOTHING, NO LIGHTS, RADIO ETC., COMPLETELY DEAD. *TR
DURING MY DRIVE HOME FROM WORK, I WAS SLOWING DOWN FOR A RED LIGHT, AND THE PWR STR ERROR LIGHT CAME ON IN MY CAR IMMEDIATELY FOLLOWED BY MY POWER STEERING GIVING OUT. I COULD HARDLY TURN THE WHEEL, BUT STRUGGLED WITH TWO HANDS TO PULL OFF THE ROAD AND TURN MY CAR OFF. WHEN I RESTARTED IT SEVERAL MINUTES LATER, THE ERROR MESSAGE WAS GONE. I STARTED DRIVING AGAIN AND THE POWER STEERING RETURNED. I MADE IT HOME. THE FOLLOWING MONDAY I TOOK THE CAR TO RETURN TO WORK WHERE I PLANNED TO TAKE IT INTO THE MECHANIC NEAR THERE. AGAIN, AS I WAS COMING TO AN INTERSECTION AND PREPARING TO TURN ONTO A BUSY HIGHWAY, THE ERROR MESSAGE CAME ON AGAIN AND MY POWER STEERING COMPLETELY GAVE OUT. I WAS EXTREMELY SHAKEN UP AND FORCED THE WHEEL TO TURN OFF TO THE SIDE. AGAIN, BY SHUTTING OFF THE ENGINE TEMPORARILY, I WAS ABLE TO GET IT TO WORK WELL ENOUGH TO GET TO WORK. MY MECHANIC OBSERVED THE CAR AND DETERMINED THAT THIS IS AN ELECTRONIC STEERING PROBLEM. TO FIX IT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THIS HAS AN ESTIMATED COST OF $1,000 AND NEEDS TO BE DONE AT A CERTIFIED SATURN DEALER BECAUSE OF THE SOFTWARE ASSOCIATED WITH THE FIX. THIS PROBLEM IS EXACTLY WHAT WAS REPORTED IN THE GM RECALL OF COMPACT CARS TO FIX THE POWER STEERING. THE STEERING COLUMN PARTS ARE THE SAME IN THE 2004 SATURN ION 3, WHICH IS WHAT I DRIVE. YET, MY CAR WAS NOT INCLUDED IN THE RECALL. WHY? I AM NOT ABLE TO DRIVE MY CAR UNTIL IT IS FIXED. THIS IS A SERIOUS SAFETY HAZARD, AS I AM BARELY STRONG ENOUGH
DRIVING DOWN THE ROAD CAR SHUTS OFF, I WAS GOING 20MHP THE ROAD WAS STRAIGHT CAME TO A RIGHT HAND BEND IN THE ROAD AND CAR WAS OFF NO ABS, NO PWR STER, THERE WERE CARS SITTING AT THE STOP SIGN. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. TO GET THE CAR STARTED I HAD TO PUT IN PARK TURN KEY OFF THEN TURN KEY OVER AND IT STARTS RIGHT UP. THIS IS NOW THE 2ND TIME THIS HAS HAPPENED. FIRST TIME SITTING AT A RED LIGHT CAR WAS RUNNING LIGHT TURNED GREEN GAVE IT THE GAS MID WAY THROUGH INTERSECTION CAR SHUT OFF AGAIN AND DRIFTED TO SIDE OF THE ROAD WITH A BUNCH OF CARS HONKING. I THOUGHT I NEEDED A TUNE UP AND THAT WAS 3MONTHS AGO. THAT HAPPENED UNTIL TWO DAYS AGO. CAR SHUTS OFF WHILE DRIVING WITH WARNING, IF I WAS GOING ANY FASTER I WOULD HAVE HIT THE BACK END OF THE CAR THAT WAS STOPPED @ A STOP SIGN. 2004 SATURN ION 2.2L I HAVE NOT DONE ANYTHING WITH THIS PART DO TO NO INCOME RIGHT NOW. *TR
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 65 MILES PER HOUR THE POWER STEERING FAILED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THEY WILL SEND THE PART TO THE CONTACT TO REPAIR THE VEHICLE. THE CURRENT MILES WERE 84000. THE FAILURE MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
TL*-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-55 MPH THE POWER STEERING LOCKED WITHOUT WARNING, CAUSING LIMITED CONTROL IN THE STEERING OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE RESTARTED, THE POWER STEERING FUNCTIONED NORMAL FOR A FEW MOMENTS AND FAILURE CONTINUED TO OCCUR. THE DEALER WAS NOTIFIED AND STATED THAT THE STEERING COLUMN WOULD BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 96,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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