Page 10 of 16 · complaints 451–500 of 758

2003 Saturn Ion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Jan 9, 200940,000 milesFL

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS IN ANY GEAR, INCLUDING DRIVE OR REVERSE. SHE TOOK THE VEHICLE TO THE DEALER AT LEAST TWICE AND EACH TIME THEY STATED THAT THERE WAS A DIFFERENT FAILURE. THE DEALER WANTS TO REPLACE THE STEERING COLUMN ALL THE WAY THROUGH THE ENGINE TO DETERMINE THE CAUSE OF THE FAILURE. THE KEY WOULD NOT TURN ALL THE WAY BACK TO THE ACC POSITION UNLESS THE VEHICLE HAD BEEN IDLING FOR AT LEAST 3-5 MINUTES. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 97V055000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) FOR THE SAME MAKE, BUT A DIFFERENT MODEL AND THE PREVIOUS YEAR. THE CONTACT FEELS THAT THE RECALL SHOULD BE EXPANDED FOR HER YEAR, MAKE, AND MODEL VEHICLE. SHE FOUND HUNDREDS OF COMPLAINTS ONLINE REGARDING THIS FAILURE. THE FAILURE BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,000.

Electrical System
Filed Jan 9, 200960,000 miles00

ONLY WHEN IT'S COLD OUTSIDE, MY CAR WON'T START. I'VE REPLACED THE STARTER AND FOUND OUT THAT IT WAS NOT THE PROBLEM. AFTER RESEARCHING MY ISSUE ON THE INTERNET, I FOUND THAT THOUSANDS OF OTHER PEOPLE HAVE THE EXACT SAME PROBLEM AS ME. SINCE THE PROBLEM IS THE IGNITION SWITCH, AND EVERYONE THAT REPLACES IT SAYS THE PROBLEM PERSISTS, I'M NOT GOING TO WASTE MONEY ON AN ISSUE THAT CAN'T BE RESOLVED UNLESS YOUR ORGANIZATION PUTS A RECALL ON THAT PART. I'M SURE YOU'VE RECEIVED NUMEROUS OF EMAILS REGARDING THIS PROBLEM, SO THE ONLY SOLUTION WOULD BE TO RECALL THAT ITEM. SINCE WE HAVE GIVEN YOU BUSINESS BY PURCHASING YOUR VEHICLES, THE ONLY THING TO DO IS TO HELP OUT YOUR LOYAL CUSTOMERS. *TR

Electrical System
Filed Jan 1, 2009AZ

MY SATURN 2003 ION CONTINUES TO HAVE INTERMITTENT STARTING PROBLEMS(NOT RELATED TO THE BATTERY), AND PROBLEMS WITH THE KEY GETTING STUCK IN THE IGNITION CYLINDER, EVEN AFTER THE IGNITION CYLINDER WAS REPLACED. THEY CANNOT DETECT A PROBLEM YET IT STILL KEEPS HAPPENING! *TR

Engine and Engine Cooling › Engine
Filed Dec 23, 2008VA

CAR WILL NOT START IN TEMPERATURES NEAR 32 DEGREES OR LESS. IGNITION SWITCH AND BATTERY HAVE ALREADY BEEN REPLACED. CAR STARTS TO CRANK THEN STALLS OUT AND SERVICE LIGHT COMES ON. MUST WAIT 10-15 MINUTES TO TRY AGAIN. IF LUCKY IT WILL START ON 2ND TRY, OTHERWISE 3RD. THIS HAS BEEN GOING ON FOR PAST 3 WEEKS WHEN TEMPS DROPPED. *TR

Electrical System › Ignition
Filed Dec 23, 200826,000 milesNY

2003 SATURN ION HAS PROBLEMS STARTING IN THE COLD. MULTIPLE WEBSITES DOCUMENT DOZENS OF CASES OF PEOPLE WITH THE EXACT SAME ISSUE ALL RELATING TO A FAULTY IGNITION SWITCH SYSTEM. PROBLEM OCCURRED SPORADICALLY THE FIRST COUPLE YEARS BUT HAS BECOME MORE AND MORE COMMON. SATURN IS WILLING TO REPLACE THE IGNITION SWITCH BUT AT MY EXPENSE FOR SOMETHING THAT IS AN OBVIOUS DEFECT OF THE CAR. *TR

Electrical System
Filed Dec 22, 200812,030 milesME

BOUGHT VEHICLE IN APR. 05, DEC 06 PROBLEM STARTING CAR IN COLD WEATHER LATE FOR WORK, DEALER REPLACED PASSLOCK2 SYSTEM DEC 06, VEHICLE FINE UNTIL DEC 07, PROBLEM CAME ABOUT AGAIN, JAN 08 CALLED DEALER SAID TO BRING IN FOR DIAGNOSTIC, DID SO DEALER SAID IT'S THE BODY CONTROL MODULE (BCM FOR SHORT), PRIOR TO FINDING THAT OUT REPLACED STARTER AND BATTERY TO TRY AND FIX PROBLEM. CALLED SATURN CUSTOMER SUPPORT JAN OR FEB, THEY SAID THE ELECTRONIC FAILING WAS MY FAULT AND I HAD TO FIX PROBLEM. SITTING IN THE COLD WAITING TO START MY CAR HAS RESULTED IN LOSE OF DEXTERITY AND FEELING IN FINGER TIPS DUE TO PROLONGED EXPOSURE TO SUB-ZERO TEMPS TRYING TO START CAR. SATURN HAS A BULLETIN #1787659 SAYING THAT IF OWNERS COME IN REFERRING TO THEIR CAR NOT STARTING IN COLD WEATHER "NO CRANK, NO START WITH COMPLETE POWER". SATURN KNOWS OF THE PROBLEM AND WONT FIX IT CAUSE THEY DEEM IT "A NON-SAFETY ISSUE". *TR

Electrical System › Ignition
Filed Dec 21, 200874,000 milesOK

WE HAVE A 2003 SATURN ION THAT HAS EXPERIENCED IGNITION PROBLEMS OVER THE LAST 2 YEARS. WE HAD THE STARTER REPLACED BY OUR MECHANIC WHEN THE PROBLEM FIRST OCCURRED IN 2006 BUT HAVE EXPERIENCED THE PROBLEM 12-15 TIMES SINCE THEN. WE HAVE FOUND OUT THAT THE CAR WILL START IF YOU WAIT FOR 15 MINUTES OR SO BUT IT IS NOT ALWAYS CONVENIENT TO DO SO. AN INTERNET SEARCH REVEALS NUMEROUS SATURN OWNERS WITH THE SAME PROBLEM WHICH HAS NOT BEEN ACKNOWLEDGED BY SATURN AS A DESIGN OR MANUFACTURING DEFECT. MY LOCAL DEALERSHIP IS AWARE OF THE PROBLEM WITH THE PASSLOCK IGNITION SYSTEM BUT CAN ONLY REPAIR IT FOR A FEE. *TR

Equipment
Filed Dec 20, 200845,562 milesIL

WHEN BELOW 32 CAR WILL NOT START. THEN SECURITY IS ENABLED AND HAVE TO WAIT 10 MINUTES TO TRY AGAIN. *TR

Electrical System
Filed Dec 18, 2008UT

I WANT TO FILE A COMPLAINT ABOUT MY SATURN ION 2003 IN HOPES THAT WE CAN RECALL THE CAR. MY CAR IS OUTSIDE UNCOVERED ALL NIGHT. RIGHT NOW IT IS 27.1 DEGREES OUTSIDE. MY SATURN ION 2003 HAS A HARD TIME STARTING WHEN IT IS BELOW 32 DEGREES. I READ ON THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_97727.HTML THAT I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE. IT SEEMS TO BE AN ISSUE WITH THE IGNITION SWITCH. THIS HAS HAPPENED TO ME 2 TIMES THIS WEEK, 3 TIMES THIS YEAR, A TOTAL OF 6 TO 8 TIMES IN THE 5 YEARS THAT I'VE HAD IT. IT SOUNDS LIKE THE IGNITION REVS, BUT THEN IT DIES AND MY CAR HAS A MESSAGE "SERVICE SOON". IF I GIVE IT A FEW MINUTES TO SIT, THEN I TRY IT AGAIN, SOMETIMES IT DOES THE EXACT SAME THING, SOMETIMES IT GETS A LITTLE BETTER, BUT THE ENGINE WON'T TURN OVER COMPLETELY. THEN, WHEN THE IGNITION SWITCH IS A LITTLE WARMER, IT WILL ACTUALLY START. I USUALLY STAY IN MY CAR FOR AN AVERAGE OF 15 MINUTES. LONGEST I'VE WAITED FOR MY CAR TO START WAS AN HOUR. I HAVE TALKED TO SATURN ONCE ABOUT THIS, BUT THEY STATED THAT THEY WILL HAVE TO REPRODUCE THE ISSUE BEFORE THEY CAN FIND OUT WHAT IS WRONG. IF I CAN GET MY CAR TO SATURN, OBVIOUSLY THEY WILL NOT BE ABLE TO REPRODUCE THE ISSUE. THIS IS SOMETHING THAT SATURN REALLY NEEDS TO ACKNOWLEDGE SINCE IT IS MORE OF A SAFETY ISSUE. WE DON'T WANT TO BE STRANDED IN THE COLD WITH NO PHONE SERVICE WAITING FOR THE GREASE OR IGNITION SWITCH TO WARM UP. IT'S RIDICULOUS. THANK YOU FOR YOUR ATTENTION. *TR

Electrical System
Filed Dec 16, 2008OH

MY 2003 SATURN ION 2 WILL NOT START IN THE WINTER WHEN THE TEMPERATURE IS BELOW 32 DEGREES. THIS CAN HAPPEN AT LEAST ONCE A WEEK ALL WINTER LONG. IT CAN TAKE ANYWHERE FROM 10 MINUTES TO ONE HOUR FOR MY CAR TO START AGAIN. I TOOK IT TO A MECHANIC WHO COULD NOT FIND WHAT THE PROBLEM WAS AND CHARGED ME $80 FOR NOTHING. THIS HAS BEEN HAPPENING FOR THREE WINTERS AND HAS GOTTEN WORSE EACH WINTER. IT HAS CAUSED ME TO MISS WORK AND BE LATE FOR WORK SEVERAL TIMES. *TR

Electrical System
Filed Dec 16, 200848,000 milesCT

2003 SATURN ION IGNITION SWITCH PROBLEM. CAR WON'T START, THEN INTERLOCK PREVENTS CAR FROM BEING STARTED FOR 8-10 MINUTES. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES AT VARIOUS TEMPERATURES.*TR

Electrical System
Filed Dec 14, 200886,000 milesKS

FAULTY IGNITION SWITCH. CAR WILL NOT START FOR 10-15 MINUTES WHEN ITS COLD OUTSIDE. BATTERY REPLACED AND IT DID NOT HELP. *TR

Electrical System
Filed Dec 13, 200850,000 milesCA

2003 SATURN ION FAILS TO START. THIS IS LEAVING MY WIFE AND KIDS STRANDED IN THE COLD A COUPLE OF TIMES A DAY NOW. DETAILS CAN BE FOUND AT THIS WEBSITE AS WELL AS MANY OTHERS. THIS IS THE PERFECT DESCRIPTION. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_97727.HTML. *TR

Electrical System
Filed Dec 12, 200830,000 milesCA

FAULTY DESIGN IN THE IGNITION SWITCH. THE SWITCH LEAKS LUBRICANT ONTO THE WIRES OF THE IGNITION SYSTEM. IN COLD TEMPERATURES THIS LUBRICANT FREEZES AND PREVENTS THE ELECTRICAL SIGNAL NEEDED BY THE PASSLOCK ANTI-THEFT SYSTEM FROM BEING RECEIVED BY THE BCM (BODY CONTROL MODULE). WHEN THIS SIGNAL ISN'T RECEIVED THE ANTI-THEFT SYSTEM KICKS IN. IT THEN SHUTS OFF THE FUEL DELIVERY SYSTEM FOR A DEFAULT PERIOD OF 10 MINUTES OR SOMETIMES LONGER FOR UP TO AN HOUR. THIS HAS CAUSED NUMEROUS FAILURES WITH THE DRIVER BEING STRANDED IN COLD TEMPERATURES. THERE'S NUMEROUS DOCUMENTATION IN REGARDS TO THIS PROBLEM ONLINE FOR SEVERAL YEARS AND SATURN IS TAKING NO RESPONSIBILITY TO TRY AND REMEDY THIS PROBLEM, EXCEPT TO CHARGE UNREASONABLE PRICES TO FIX. IN ADDITION, ACCORDING TO MANY REVIEWS ONLINE THIS PROBLEM RESURFACES AT A LATER DATE... *TR

Unknown or Other
Filed Dec 9, 200860,000 milesOH

TL*THE CONTACT OWNS A 2003 SATURN ION. THE VEHICLE FAILS TO START IN COLD WEATHER OR WILL OCCASIONALLY TAKE MORE THAN FIVE MINUTES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT REPLACED THE BATTERY AND MADE MINOR REPAIRS, BUT THE FAILURE STILL PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Dec 5, 200858,000 milesND

I JUST BOUGHT A 2003 SATURN ION 2 ABOUT 2 WEEKS AGO. MY WIFE WOKE UP THIS MORNING TO START HER CAR AND IT WOULD NOT START. I TRIED JUMPING THE CAR AND STILL NO LUCK. THE PASSLOCK LIGHT CAME ON AND SAID SERVICE VEHICLE. SO I TOLD MY WIFE TO GET IN THE CAR AND SHIFT IT TO NEUTRAL SO WE COULD PUSH IT INTO A DIFFERENT SPOT SO SHE COULD TAKE MY TRUCK TO WORK. SHE DECIDED TO TRY AND START IT ONE LAST TIME AND IT THEN STARTED. FRUSTRATED, I WENT ON TO THE INTERNET AND SEARCH FOR ION PROBLEMS AND HAVE FOUND ABOUT 200 COMPLAINTS ABOUT THE SAME PROBLEM. THIS IS A PROBLEM THAT SATURN NEEDS TO ADDRESS AND TAKE CARE!! *TR

Electrical System
Filed Dec 5, 2008LA

IF THE SATURN VEHICLE IS EXPOSED TO TEMPERATURES AT OR APPROACHING 32 DEGREES F FOR SEVERAL HOURS WHEN THE ENGINE IS NOT RUNNING (USUALLY 6-10 HOURS), THEN WHEN YOU ATTEMPT TO START THE VEHICLE, THE IGNITION SWITCH CLICKS AND THE CAR STALLS. THE SECURITY SYSTEM KICKS IN. THE SECURITY LIGHT BLINKS AND THE ODOMETER SCREEN READS: 'SERVICE ENGINE SOON.' FUEL WILL NOT BE SENT TO THE ENGINE. THE VEHICLE WILL NOW NOT START FOR ABOUT 8-10 MINUTES AS THE SECURITY SYSTEM RESETS. AFTER 8-10 MINUTES, THE SECURITY LIGHT WILL STOP BLINKING AND THEN GO OUT. 'THE SERVICE ENGINE SOON' SCROLL LIGHT WILL STOP AND ALSO GO OUT. NOW, YOU MAY ATTEMPT TO START THE VEHICLE AGAIN. .HOWEVER, IF THE IGNITION SWITCH GREASE HAS NOT ADEQUATELY WARMED, THEN THE PROCESS WILL BEGIN AGAIN. A SIGNAL THAT THE VEHICLE WILL LIKELY START AFTER THE PRESENT 'LOCK-OUT' WILL BE WHEN THE IGNITION SEEMS TO CRANK A BIT MORE THAN JUST A CLICK, BEFORE LOCKING OUT AGAIN. REMEDY:1. THE GREASE IN THE IGNITION SWITCH IS FREEZING AND/OR HARDENING SO THAT THE IGNITION SWITCH CAN NOT ENGAGE. THE DEALER MUST RECALL ALL OF THESE VEHICLES AND REPLACE THE IGNITION SWITCH AND GREASE. THEY APPARENTLY HAVE A REDESIGNED SWITCH, WHICH CERTAINLY CAN BE CONSTRUED AS AN ADMISSION TO THE FAULTY DESIGN. OF COURSE, THIS TYPE OF REMEDIAL MEASURE CANNOT BE USED IN COURT, BUT IS CERTAINLY HELPFUL TO THOSE OF US CONSUMERS WHO ARE THE VICTIMS OF THE FAULTY DESIGN. SATURN MUST OPENLY ACKNOWLEDGE THE MISTAKE AND FIX IT, BEFORE SOMEONE IS STRANDED IN TH

Electrical System
Filed Dec 3, 200826,235 milesFL

WE OWN A 2003 SATURN ION AND THE KEY GETS STUCK IN THE IGNITION. YOU HAVE TO PRESS A RELEASE BUTTON IN THE STEERING COLUMN TO GET THE KEY OUT. IN ADDITION, THIS APPEARS TO CREATE AN ELECTRICAL ISSUE AS SOMETIMES THE CAR WON'T START. WE PURCHASED THIS VEHICLE USED AND TOOK IT BACK TO THE DEALERSHIP WITHIN THE 30 DAY WARRANTY PERIOD. THEY SAID THEY WERE "UNABLE TO REPLICATE" PROBLEM, UNBEKNOWNST TO US THIS WAS AN ONGOING ISSUE WITH SATURN IONS. THE "TEMPORARY FIX" IS EVEN IN THE OWNERS MANUAL. THAT'S JUST WRONG! HOW CAN A COMPANY GET AWAY WITH SELLING SUCH A DEFECTIVE PRODUCT -- AND ESPECIALLY A CAR!!! I FEEL RIPPED OFF AND SATURN SHOULD STAND BEHIND SUCH A DEFECTIVE VEHICLE ISSUE. THIS DOES CREATE A SAFETY ISSUE BECAUSE SOMETIMES THE CAR WON'T START LEAVING YOU STRANDED. THE DEALERSHIP WON'T EVEN OFFER TO GIVE A "FREE ESTIMATE" -- AND NOW THEY TELL ME THERE ARE VARIOUS POSSIBLE FIXES -- IT DEPENDS ON WHICH PART IS BROKEN. SO I HAVE TO GIVE THEM $85 FOR THEM TO TELL ME HOW MUCH IT WILL COST TO FIX. I AM A SINGLE PARENT, I PURCHASED THIS VEHICLE BECAUSE IT WAS AFFORDABLE AND I CERTAINLY DON'T SEE WHY I HAVE TO PAY FOR A MANUFACTURING DEFECT. SATURN NEEDS TO STEP UP AND FIX THE PROBLEM!!! THERE ARE HUNDREDS OF STORIES LIKE MINE ONLINE. I HOPE YOU CAN HELP! *TR

Engine and Engine Cooling
Filed Dec 3, 2008MD

I HAD THE CAR IN MARCH 2008 FROM A CERTIFIED DEALERSHIP, AND NEEDED A HEAD GASKET IN LESS THAN A YEAR. IF THE CAR WAS CERTIFIED HOW THE CAR CAN HAVE A MAJOR PROBLEM SO MUCH. I HAVEN'T HAD ANY ACCIDENT, OR ANY OTHER PROBLEMS WITH THE CAR. THEN THE LIGHT BLEW OUT IN THE DASH BOARD. *TR

Electrical System1 injured
Filed Dec 1, 200889,000 milesOK

FAILURE OCCURS ONLY WHEN IT IS COLD OUTSIDE. THE CAR STARTS THEN DIES OR SOMETIMES DOESN'T START AT ALL. IT USUALLY TAKES BETWEEN 20 MIN TO SEVERAL HOURS IN THE FREEZING COLD TO GET THE CAR STARTED. SO FAR THIS WEEK IT HAS REFUSED TO START 4 TIMES 2 OF THOSE TIMES WHEN I WAS AWAY FROM HOME OR FRIENDS LEAVING ME STRANDED IN THE COLD. I WAS ONCE FOR 2 DAYS AT A COWORKERS HOUSE BECAUSE I WAS UNABLE TO GET THE CAR TO START IN THE FREEZING COLD LAST WINTER AND I LIVED 30 MILES AWAY. I HAVE RESEARCHED THIS AND IT IS AN EXTREMELY COMMON PROBLEM FOR MY CAR THAT SATURN REFUSES TO RECALL. ONE DAY SOMEONE LIKE ME IS GOING TO GET STRANDED IN THE MIDDLE OF NOWHERE AND POSSIBLY FREEZE IF THEY DON'T HAVE A CELL PHONE. I'VE TAKEN MY CAR SEVERAL DIFFERENT REPAIR PLACES AND THE PROBLEM PERSISTS. *TR

Electrical System
Filed Nov 29, 200896,000 milesOH

MY 2003 SATURN ION WILL NOT START IN COLD WEATHER. IT JUST MAKES A CLICKING NOISE. I HAVE HAD A NEW IGNITION INSTALLED LAST YEAR FOR A LOT OF MONEY LAST YEAR. THIS FIXED THE PROBLEM FOR THE REST OF THE WINTER, BUT AS SOON AS IT GOT COLD THIS WINTER THE PROBLEM IS BACK. IT WILL OCCUR ABOUT 1/4 OF THE TIMES IT IS PARKED OUTSIDE IN VERY COLD WEATHER (UNDER 25 F). I JUST WAIT 8 MINUTES AND TRY AGAIN. I CAN'T KEEP FIXING THIS WHEN SATURN IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM. AT LEAST THE MONEY I SPENT LAST YEAR SHOULD HAVE FIXED THE ISSUE FOR GOOD. IT'S REALLY FRUSTRATING AND IF CAUGHT IN THE SEVERE COLD COULD RESULT IN A SERIOUS INJURY TO SOMEONE. *TR

Electrical System
Filed Nov 19, 200872,000 milesOH

I OWN A SATURN ION 2 2003 AND IT TAKES SPELLS WHERE IT WON'T START. TODAY I HAD TROUBLE. WHEN IT WON'T START THE LIGHTS AND RADIO, ETC WORK, A LIGHT COMES ON ON THE MESSAGE CENTER THAT SAYS TO SERVICE VEHICLE BUT IT WON'T TURN OVER. TODAY I LET IT SIT FOR ABOUT 10 TO 15 MIN AND IT STARTED.

Visibility
Filed Nov 13, 200888,000 milesNC

MY 18 YR OLD DAUGHTER WAS DRIVING TO SCHOOL THIS MORNING DURING A HEAVY RAIN DOWNPOUR AND ALMOST HAD A WRECK DUE TO THE SUDDEN MALFUNCTION OF THE DRIVER'S SIDE WINDSHIELD WIPER ASSEMBLY. THE WIPER ARM SUDDEN BECAME "POSSESSED" WERE IT WAS MOVING ERRATICALLY CAUSING PRACTICALLY ZERO VISIBILITY ON A BUSY TWO-LANE HIGHWAY. SHE BARELY PULLED OFF THE ROAD AS A SCHOOL BUS ROUNDED THE CURVE. NEEDLESS TO SAY EVERYONE WAS LUCKY. A GOOD SAMARITAN MECHANIC STOPPED AND QUICKLY ASSESSED THAT A PLASTIC SUPPORT HAD BROKEN ON THE WIPER MOTOR ASSEMBLY. WE HAD TO LEAVE THE CAR IN A STRANGER'S DRIVEWAY UNTIL WE CAN MAKE ARRANGEMENTS TO MOVE IT DURING SAFER CONDITIONS. I GOT ON THE COMPUTER AND FOUND WHERE OTHERS HAD SUFFERED THE SAME ISSUE!! I KNOW PARTS WEAR OUT, BUT THIS IS A MAJOR SAFETY ISSUE THAT GIVES NO WARNING. MY DAUGHTER WAS LUCKY NOT HAVE WRECKED OR INJURED THE SCHOOL CHILDREN THAT WERE STANDING ON THE SIDE OF THE ROAD, AWAITING THE BUS. ANGRY MOTHER *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Nov 12, 200863,720 milesNC

MY SATURN ION 03 WILL NOT START UP IN EARLY MORNING COLD TEMPERATURE. THE IGNITION SENDS NO SIGNAL TO THE ANTI-THEFT SYSTEM THAT SHUTS OFF FUEL TO THE CAR. IT TAKES, ON AVERAGE, TWENTY MINUTES FOR THE CAR TO ACTUALLY START. I NOTICED THE PROBLEM ONE YEAR AGO DURING THE WINTER MONTHS. AT FIRST, I SPECULATED IT WAS THE BATTERY, COOLANT/ANTI-FREEZE FLUID, LOW GAS BUT ALL CHECKED OUT FINE. AFTER RESEARCHING RECALLS AND SATURN ION PROBLEMS I FOUND THAT IT WAS THE ANTI-THEFT SYSTEM THAT WAS TRIGGERING THE PROBLEM. *TR

Electrical System › Ignition
Filed Nov 12, 200874,000 milesIN

MY 2003 SATURN ION 2 HAS HAD NOTHING BUT PROBLEMS. THE FIRST THING I HAVE EXPERIENCED HAS BEEN A PROBLEM WITH THE CAR NOT STARTING ON VERY COLD DAY BELOW 32 DEGREES. I HAD THE IGNITION SWITCH REPLACED LAST YEAR AS RECOMMENDED BY THE DEALERSHIP. SINCE THE WEATHER HAS GOTTEN COLD HERE IN INDIANA I HAVE BEGUN TO HAVE THE SAME PROBLEM. THE CAR JUST WILL NOT START ON VERY COLD DAYS AGAIN BELOW 32 DEGREES. *TR

Fuel System, Gasoline
Filed Nov 12, 200874,300 milesIN

BEGINNING IN THE FALL OF 2006 I BEGAN TO HAVE A PROBLEM WITH THE CAR REVVING UP WHEN THE HEAT WAS ON. AT TIMES THIS PROBLEM WOULD STOP AFTER AN OIL CHANGE. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES TO HAVE THEM TAKE A LOOK AT IT, BUT THEY CAN NEVER SEEM TO RECREATE THE INCIDENT AND HAVE NOT FOUND ANY THING WITH DIAGNOSTIC TESTING. MOST RECENTLY I REPLACED THE FUEL PUMP BECAUSE THE CAR WAS HAVING OTHER PROBLEMS. I AM NO EXPERIENCING A SAFETY ISSUE. WHEN THE CAR IS ON AND HAS BEEN RUNNING FOR AT LEAST 5-10 MIN. THE ENGINE REVES UP AND THE CAR IDLES VERY HIGH 3 OR 4 RPMS. WHEN I STOP AT A LIGHT OR STOP SIGN OR FOR WHATEVER REASON THE CAR STOPS FINE BUT CONTINUES TO IDLE HIGH. THE CAR HAS BEGUN TO LUNG FORWARD WHEN THE ENGINE IDLES HIGH. I HAVE HAD THE BRAKES INSPECTED AND THIS IS NOT THE PROBLEM. I AM NOT SURE WHERE ELSE TO GO THE DEALERSHIP HAS NOT BEEN ABLE TO HELP ME AND I AM AFRAID THAT SOMEONE WILL GET HURT BECAUSE OF THIS PROBLEM. *TR

Engine and Engine Cooling
Filed Nov 12, 200833,000 milesIN

TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE HEATER IS OPERATED, THE VEHICLE WOULD IDLE EXTREMELY HIGH. THE FAILURE HAS BEEN OCCURRING SINCE FALL OF 2006. THE CONTACT STOPPED AT A TRAFFIC LIGHT AND THE FAILURE RECURRED. SUDDENLY, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER STATED THAT IF THE DEALER COULD NOT DUPLICATE THE FAILURES, THEN NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000 AND CURRENT MILEAGE WAS 74,300.

Electrical System
Filed Nov 11, 200865,000 milesKS

MY 2003 SATURN ION HAS HAD TROUBLE STARTING. IF IT IS COLD OUTSIDE, IT WILL NOT START, BUT IF I WAIT 10-15 MINUTES IT WILL START. THE SATURN DEALERSHIP REFUSED TO DO ANYTHING STATING, "WE CAN'T FIX IT IF IT IS NOT DOING IT AT THE TIME WE ARE LOOKING AT IT." NOW THE CAR WILL NOT START AT ALL. *TR

Seat Belts
Filed Nov 10, 200856,000 milesNV

TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT ARRIVED HOME AND PARKED THE VEHICLE, THE SEAT BELT FAILED TO UNLOCK. THIS WAS THE FIRST TIME THE FAILURE OCCURRED. AFTER SEVERAL ATTEMPTS TO UNFASTEN THE SEAT BELT, SOMEONE HAD TO CUT IT IN ORDER TO FREE THE CONTACT FROM THE VEHICLE. SHE TOOK THE VEHICLE TO GET REPAIRED AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR THE REPAIR. SHE FELT THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT; THEREFORE, THE REPAIR SHOULD BE FREE. THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 12/1/08 *CN THE DEALER REPLACED THE SET BELT AND BUCKLE. UPDATED 12/05/08. *JB

Equipment
Filed Nov 9, 2008PA

CAR WILL NOT START AT RANDOM TIMES. I WAIT 20 MINUTES AND THE CAR STARTS RIGHT UP. *TR

Electrical System
Filed Nov 7, 2008105,788 milesWI

1. MY 2003 SATURN ION IT WOULD NOT START AGAIN. THIS IS HAPPENING MORE OFTEN. I HAVE HAD IT HOOKED UP A SCAN TOOL AT OUR REPAIR SHOP IT SAID IT WAS THE SAFETY SWITCH, SOMETHING ABOUT IT HAD BEEN TAMPERED WITH. WHICH IT HAD NOT, BECAUSE I WAS RIGHT THERE ALL THE TIME. IF I WAIT A FEW MINUTES IT WILL START I HAVE BEEN GOING THROUGH THIS FOR ABOUT 2 YRS NOW, IT HAS WORKED EVERY TIME. HOWEVER IT IS BECOMING MORE OFTEN AND THAT IS WHY I WAS ABLE TO GET IT HOOKED UP TO A SCAN TOOL. 2. THE FIRST 2 YRS IT MAY HAVE HAPPENED 4 TIMES. WITHIN THE LAST 3 WEEKS IT HAS HAPPENED 6 TIMES. 3. YOU JUST NEED TO WAIT, WHEN IT DECIDES TO START IT WILL. IT IS ALMOST LIKE THE COMPUTER THINKS THAT SOMEONE IS BREAKING INTO THE CAR, SO SHORTS OFF THE FUEL TO THE CARBURETOR AND IT WILL NOT START. IT WILL TURN OVER, WILL NOT START. IF YOUR TRY RIGHT AWAY NOTHING HAPPENS, SO YOU NEED TO WAIT.... TRY IT AGAIN, IT TURNS OVER, FIRES UP WILL NOT START, THE ENGINE WILL NOT GO. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Nov 7, 200855,000 milesWY

CAR WILL NOT START, DUE TO PASS-LOCK BEING INITIATED. *TR

Electrical System › Ignition
Filed Nov 6, 2008145,000 milesMI

I HAVE A 2003 SATURN ION AND FOR THE PAST 2 YEARS MY VEHICLE HAS HAD PROBLEMS STARTING IN THE COLD. I HAVE HEARD AND READ HUNDRED OF PEOPLE HAVING TO REPLACE THEIR IGNITION SWITCH ON THEIR IONS. IT HAS LEFT ME STRANDED ON MANY OCCASSIONS IN THE MORNING AND AT NIGHT. SATURN HAS NOT OFFERED TO FIX THIS PROBLEM AND IS JUST BANKING IN THE CASH FOR US TO REPLACE THEIR IGNITION SWITCHES AND GET OUR COMPUTERS REPROGRAMMED. SINCE SATURN WILL NOT DO ANYTHING TO HELP ITS CUSTOMERS THEN I FEEL IT IS SOMEONE TO INVESTIGATE THIS ONGOING PROBLEM. *TR

Visibility
Filed Oct 23, 200836,000 milesIL

TL*THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE WINDSHIELD WIPERS WERE ACTIVATED TO CLEAN THE WINDSHIELD. THE DRIVER'S SIDE WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WINDSHIELD WIPER TRANSMISSION. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 37,000.

Steering
Filed Oct 22, 200855,557 milesCA

ELECTRIC POWER STEERING TURNS OFF WHILE DRIVING, MAKING STEERING VERY DIFFICULT AND EXTREMELY UNSAFE. THERE ARE REPORTS ON-LINE ABOUT MOST PEOPLE ALMOST LOSING CONTROL OF THE VEHICLE, AND AT LEAST ONE PERSON WHO RECENTLY CRASHED ON THE 405 FREEWAY. *TR

Air BagsCrash
Filed Oct 20, 200883,500 milesNY

I WAS IN A HEAD-ON COLLISION IN MY 2003 SATURN ION AND THE AIR BAGS DID NOT DEPLOY. THE FRONT OF MY CAR IS CRUNCHED IN AND I HAVE PICTURES OF THE ACCIDENT. LUCKILY, I WAS ABLE TO WALK AWAY FROM THE ACCIDENT UNHARMED, BUT IF I HIT THE OTHER CAR ANY HARDER I WOULD HAVE BEEN SERIOUSLY HURT! I CALLED THE SATURN DEALERS HERE IN SYRACUSE AND THEY DID NOT SEEM VERY CONCERNED AT ALL WITH THE IDEA OF CHECKING THE SAFETY DEVISE THAT CONTROLS THE AIR BAGS! WHAT CAN BE DONE? *TR

Electrical System
Filed Oct 16, 200880,000 milesAR

THE BIGGEST ISSUE IS THAT ON COLD DAYS (AND SOMETIMES NOT SO COLD) MY CAR WILL JUST CLICK AND NOT START, OR WILL START AND DIE OUT. BUT IF I KEEP TRYING TO START IT AND LET IT SIT FOR AWHILE AND COME BACK, IT WILL START RIGHT UP. WHEN IT DOES THIS, THEY CHECK ENGINE LIGHT USUALLY COMES ON WHEN TRYING TO START IT, BUT WHEN I GET IT STARTED IT IMMEDIATELY GOES OFF. I'VE HAD THE BATTERY, ALTERNATOR AND STARTER CHECKED AND THEY ARE FINE. IT ONLY HAPPENS USUALLY IN THE MORNINGS OR LATE AT NIGHT WHEN IT'S BEEN COLD. *TR

Electrical System
Filed Oct 15, 200854,000 milesPA

TL*THE CONTACT OWNS A 2003 SATURN ION. SPORADICALLY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT WOULD ALSO EXPERIENCE A NO START CONDITION. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH AT THE COST OF SEVERAL HUNDRED DOLLARS. TWO YEARS LATER, THE FAILURE RECURRED, BUT THE DEALER WOULD NOT ASSUME ANY RESPONSIBILITY. LASTLY, THE WINDSHIELD WIPERS WOULD REPEATEDLY HOP AROUND THE WINDSHIELD. ON ONE OCCASION, THE WIPER FRACTURED AND HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 99,000.

Electrical System
Filed Oct 10, 200830,000 milesMI

THE BIGGEST ISSUE IS THAT ON COLD DAYS (AND SOMETIMES NOT SO COLD) MY CAR WILL JUST CLICK AND NOT START, OR WILL START AND DIE OUT, RESULTING IN MY HAVING TO WAIT 9-10 MINUTES FOR THE PASSLOCK TO RESET AND HOPEFULLY ALLOW MY CAR TO START ON A SECOND ATTEMPT. ON SOME RARE OCCASIONS I WILL HAVE TO WAIT THROUGH THIS 9-10 MINUTE CYCLE 2 OR 3 TIMES BEFORE IT WILL START PROPERLY SO I CAN DRIVE. THE KEY STICKS IN THE IGNITION. WHILE I AM ABLE TO TURN THE ENGINE OFF, I CAN'T TURN THE CAR OFF COMPLETELY. I HAVE TO RESOLVE THIS ON AN ALMOST DAILY BASIS BY USING A SCREWDRIVER IN THE SMALL PANEL HOLE IN MY STEERING COLUMN AND MOVING A SMALL SWITCH TO RELEASE THE KEY. SINCE PURCHASING THE VEHICLE IN 2003 I HAVE HAD MORE TROUBLE WITH THIS CAR THAN ANY USED CAR I POSSESSED. MY HOOD LATCH WOULD NOT CATCH AND WAS REPAIRED 4 TIMES. THE HEATING CONTROL KNOB WAS REPLACED 7 TIMES BEFORE IT FINALLY FUNCTIONED PROPERLY WITHOUT PROBLEM. *TR

Steering
Filed Sep 15, 200860,000 milesMD

TL*THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILS INTERMITTENTLY AND MAKES STEERING DIFFICULT. THE FAILURE INCREASES THE RISK OF A CRASH. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

EquipmentCrash
Filed Aug 30, 2008TN

BRAKES INSTALLED ON MY 2003 SATURN ION BY FIRESTONE SERVICE CENTER FAILED A WEEK AFTER INSTALLATION RESULTING IN A AUTO ACCIDENT. I HAD TO TAKE MY CAR TO 4 FIRESTONE COULD FIX THE PROBLEM. *TR

Power Train › Automatic Transmission
Filed Aug 30, 200869,000 milesTN

2003 SATURN TRANSMISSION FAILED TO WORK PROPERLY WITH AROUND 69000 AND SATURN REFUSED TO HONOR MY WARRANTY ON MY CAR. *TR

Electrical System
Filed Jul 22, 200873,000 milesKY

CAR DOES NOT WANT TO START IN COLD WEATHER & RECENTLY HAS NOT WANTED TO START A FEW TIMES IN WARM WEATHER. I HAVE ONLY HAD THE CAR SINCE JANUARY & ON AVERAGE IT DOES THIS 5-10 TIMES A MONTH. IF YOU PUT THE KEY IN TO START THE CAR, IT WILL EITHER MAKE A CLICKING NOISE & WONT START OR IT WILL START THEN THE IGNITION DIES IMMEDIATELY. SERVICE ENGINE SOON SCROLL LIGHT WILL COME ON. IT USUALLY TAKES 10-30 MINUTES TO EVENTUALLY GET THE CAR STARTED. ONE TIME IN EXTREMELY COLD WEATHER IT WOULD NOT START FOR 4 DAYS. TOOK CAR TO DEALERSHIP WHERE PURCHASED & IT FAILED TO ACT UP WHILE THEY HAD IT. THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR

Visibility
Filed Jul 21, 200838,000 milesMI

TEMPERATURE CONTROL KNOBS DON'T ROTATE AND IT RESTRICTS THE AIR FLOW PREVENTING THE CAR FROM DEFOGGING FRONT WINDSHIELD, DRIVERS SIDE AND PASSENGER SIDE WINDOWS RESTRICTING VISIBILITY MAKING THE CONTINUE OPERATION OF THE VEHICLE UNSAFE. *TR

Engine and Engine Cooling
Filed Jul 20, 200886,789 milesOH

ENGINE IS OVERHEATING, I HAVE REPLACED THERMOSTAT, WATER PUMP, AND IT SEEMS THAT IT IS RELATED TO THE TIMING BELT ON THE VEHICLE. *TR

Electrical System
Filed Jul 18, 200856,000 milesNC

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IN COLD WEATHER. THE VEHICLE TAKES OVER ONE HOUR TO START AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE GMC IGNITION MODULE RECALL (NUMBER 03033-03C-06). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 98,000.

Power Train › Automatic Transmission
Filed Jul 7, 200823,000 milesFL

FAILED TRANSMISSION. *TR

Tires › Valve
Filed Jun 24, 200848,000 milesNJ

TL*THE CONTACT OWNS A 2003 SATURN ION. THE VEHICLE HAS FIRESTONE INFINITI TIRES, SIZE 195/60R15 (NA). ON THREE ISOLATED EVENTS, WITHIN A FIVE WEEK PERIOD, THE VALVE STEM ON THE TIRES FAILED. THE TIRES LOST PRESSURE OVERNIGHT ON TWO OCCASIONS. DURING THE MOST RECENT FAILURE, WHILE DRIVING 55 MPH, THE TIRE LOST COMPLETE PRESSURE AND THE CONTACT NEARLY LOST CONTROL OF THE VEHICLE. HE STILL HAS POSSESSION OF ONE OF THE TIRES. THE DEALER STATED THAT THEY WOULD NOT BE RESPONSIBLE BECAUSE THEY WERE NOT THE MANUFACTURERS. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 07/15/08 *BF UPDATED7/15/08. *JB

Electrical System › Ignition
Filed Jun 24, 200844,000 milesFL

CAR WOULD NOT TURN OVER UNTIL SEVERAL ATTEMPTS WERE MADE KEY WOULD NOT COME OUT OF LOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE OCCURS WEEKLY FOR SEVERAL MONTHS I NEEDED TO GET A NEW IGNITION SWITCH AND A NEW IGNITION CYLINDER THIS IS THE 2ND IGNITION CYLINDER I HAVE HAD TO GET SINCE PURCHASING MY VEHICLE, OBVIOUSLY SOMETHING IS WRONG WITH THEIR PARTS ONCE MY CAR RAN WITH OUT THE KEY IN THE IGNITION!!! *TR

Electrical System
Filed Jun 5, 2008OH

1) TRY TO START SATURN ION 2) IT FAILED TO START 3) WAITED 10 MIN. IT STARTS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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