2004 Saab 9-5

Routine

Owners filed 19 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System7
010
Tires2
000
Electrical System › Wiring › Rear Compartment/Trunk2
000
Electrical System › Ignition › Switch2
000
Electrical System › Ignition › Module2
000
Structure › Body › Tailgate › Hinge and Attachments1
000
Structure › Body › Hatchback/Liftgate › Hinge and Attachments1
000
Engine and Engine Cooling1
000
Air Bags1
100

2 safety recalls

Part 573 reports
Seats › Front Assembly › Head Restraint08V160000
Filed Apr 9, 200857,389 vehiclesSaab Cars Usa, Inc.

Defect. SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.

Risk. IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

Remedy. DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 25, 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings07V087000
Filed Mar 7, 200794,377 vehiclesSaab Cars Usa, Inc.

Defect. ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.

Risk. OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.

Remedy. DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

What owners reported

Newest filings
Electrical SystemFire
Filed May 10, 2025NJ

I purchased my 2004 Saab 9-5 in 2023. I was under the impression that everything was running and that drivability was proper. When I attempted to drive the automobile it would start, idle 7 minutes and stall. It would not start again for about 35 minutes. I tried to use it, and this behavior continued. Often, in traffic it would stall while I was moving at low speed, and moderate speed: Without warning, it cuts out and won't start for 40 minutes. I have spent money with my mechanic, over $1,000. I personally bought many parts: MAF sensor, fuel pump relay, fuel filter, and fuel pump. I replaced the Coolant Sensor. After all this the vehicle still stalls 5 minutes after warmup. If it drives to warm up, it stalls and won't restart for 40 minutes. After I replaced the Crankshaft Position Sensor, (CPS), it has never restarted. I bought 3, one a Bosch branded model, and It has never restarted. Many other drivers complain in forums, like Saab Forums, that they are experiencing the same problems. As you know, stalling at highway speeds can cause death. Clearly the problems with the Saab motorcars, produced, owned, and sold through General Motors, are something that poses a hazard, and should be repaired at GM dealership's expense. P.S. The vehicle's immobilizer device has caused my vehicle to not start at all. The key fobs have stopped functioning at all. I replaced the batteries, and they won't connect to the engine. The vehicle will crank, but no start. Battery runs down, with cran

Air BagsCrash
Filed Aug 5, 2022CO

7/26/22 10:23pm on interstate 25 North of Denver mile 249 I was not able to stop and rear ended another vehicle. My air bags did not deploy there were no dash lights indicating any problem with the airbags prior to the accident. My vehicle was not drivable and was towed to H&R Towing in Johnstown, CO. The only inspection so far has been by an Amica Insurance adjuster. My set belt pretensioner held me fast but the crown of my head went forward into the visor area I was dazed. I went by ambulance to MCR hospital in Loveland diagnosed with a concussion. I had other bruises from the seatbelt and hitting my left knee on the dash. The damage to my car begins at the driver’s side headlamp area and radiates across the font of the car to the headlights on the passenger side. The hood was folded back and there is significant damage to all the components in the front part of the engine compartment. I’ve tried to contact Saab cars but no response, they stopped building cars in 2011. I tried GM as well, no response.

Electrical System
Filed Jul 3, 201470,000 milesFL

I HAVE OWNED A 2004 SAAB 9-5 SPORT COMBI WAGON SINCE 2006. TWICE, OVER THE LAST SEVERAL YEARS (2011, 2014), MY HUSBAND AND I HAVE BEEN ON THE HIGHWAY AND HAD AN IGNITION SWITCH INCIDENT WHERE HE WAS THE DRIVER AND I WAS THE PASSENGER. IN BOTH INCIDENTS, I TURNED AROUND TO TALK TO MY DAUGHTER (2011) AND THEN DAUGHTERS (2014) AND INADVERTENTLY BUMPED THE KEY IN THE IGNITION WITH MY KNEE. THE IGNITION SWITCH IS LOCATED IN THE CENTER OF THE CAR BY THE CONSOLE. IT ONLY TOOK A SLIGHT TAP OF MY KNEE AND MY CAR SHUT OFF WHILE GOING AT SPEEDS OF 75-80 MPH ON THE HIGHWAY. FORTUNATELY, BOTH TIMES MY HUSBAND WAS ABLE TO PUT THE CAR INTO NEUTRAL AND GET THE CAR OFF TO THE SIDE OF THE ROAD. *TR

Electrical System
Filed May 2, 201464,000 milesMD

TL* THE CONTACT OWNS A 2004 SABB 9-5. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION OF THE FAILURE WHERE THE TECHNICIAN REPLACED THE IGNITION MODULE. THE CONTACT WAS MADE AWARE OF A MANUFACTURER'S RECALL FOR THE IGNITION SWITCH BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 10/23/2014*LJ THE CONSUMER STATED THE CHECK ENGINE AND NO AUTOMATIC WARNING LIGHTS WOULD ILLUMINATE ON FREQUENTLY. UPDATED 8/10/2015*JS

Electrical System
Filed Mar 14, 201451,108 milesMD

TL* THE CONTACT OWNS A 2004 SAAB 9-5. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRANK SHAFT POSITION SENSOR, FUEL PUMP, AND THE TWICE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 51,108.

Electrical System
Filed Mar 6, 201495,000 milesVA

TL* THE CONTACT OWNS 2004 SAAB 9-5. THE CONTACT STATED THAT SHE WAS TRAVELING 55 MPH WITH HER PURSE ON THE PASSENGER'S SIDE SEAT. THE CONTACT PROCEEDED TO EXIT THE HIGHWAY WHEN THE WATER BOTTLE THAT WAS IN HER PURSE TOPPLED OVER AND STRUCK THE IGNITION SWITCH, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 95,000. *TR

Tires
Filed Apr 10, 201324,895 milesGA

KUMHO ECSTA LX PLATINUM 225/45ZR17 TIRE ON LEFT FRONT OF SAAB 9-5 WITH APPROXIMATELY 25,000 MILES USE BLEW OUT SUDDENLY (RAPID LOSS OF AIR) AND WITHOUT WARNING AT 35 MPH. APPEARS TO HAVE SEVERAL CRACKS IN SIDEWALL NEAR TREAD. PRIOR TO BLOWOUT, SLIGHT LEFT PULL IN CAR STEERING WAS NOTED DURING INTERSTATE DRIVING, BUT ASSUMED TO BE ALIGNMENT ISSUE SINCE ALL TIRES MAINTAINED NORMAL PRESSURE. TIRE WAS REPLACED; DEALER DETERMINED TIRE WAS DEFECTIVE (POSSIBLE INTERNAL BELT SLIP). FAILED TIRE IS AVAILABLE FROM OWNER. *TR

Electrical System › Ignition › Module
Filed Aug 26, 201146,172 milesNV

A RECALL WAS PREVIOUSLY ISSUED FOR SAAB DIRECT IGNITION CASSETTE FAILURES FOR MODEL YEARS 2000 THROUGH 2002. MY 2004 SAAB 9-5 ARC, WHICH HAS 46,180 MILES ON IT, HAD TO HAVE THE DI CASSETTE REPLACED TODAY DUE TO FAILURE. MY MODEL YEAR SHOULD HAVE BEEN INCLUDED IN THIS RECALL DUE TO THE LIMITED (LESS THAN REASONABLE) LIFE OF THE PART. *TT

Electrical System › Ignition › Switch
Filed Sep 15, 201060,000 milesNC

TL* THE CONTACT OWNS A 2004 SAAB 9-5. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WOULD SUDDENLY SHUT DOWN COMPLETELY. THE ENGINE AND ELECTRICAL SYSTEMS WOULD TURN OFF COMPLETELY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO BE IMMEDIATELY RESTARTED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH WAS MOST LIKELY THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 74,00. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 12/30/10 *BF UPDATED 01/10/11*JB UPDATED 3/31/14*CN

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Jan 17, 201064,000 milesCT

2004 SAAB 95 LINEAR WAGON LIFTGATE HINGE FAILURE HINGE MAY OR MAY NOT HOLD THE LIFTGATE AT THE OPEN POSITION. IF ONE IS REACHING DEEP INTO THE TRUNK, LIFTGATE CAN CLOSE BY ITSELF, AND HIT ON THE BACK WITH SUBSTANTIAL FORCE. *TR

Electrical System
Filed Oct 15, 200846,500 milesNC

PURCHASED THE CAR USED 5/23/08 WITH 42,700 MILES FROM SAAB DEALERSHIP. WITHIN A MONTH THE HEADLIGHTS WORKED RANDOMLY, CHECK ENGINE LIGHT WOULD COME ON RANDOMLY. CALLED THE DEALERSHIP AND WAS TOLD THAT IT WOULDN'T HURT ANYTHING AND SHOULD IT BECOME MORE FREQUENT, BRING THE CAR IN. 8/18 TOOK THE CAR IN TO DEALERSHIP WHEN THE LIGHT WAS COMING ON MORE FREQUENTLY. HEADLIGHT RELAY REPLACED, ENGINE LIGHT WAS DUE TO A DIRECT IGNITION CASSETTE FAILURE. SAAB DEALERSHIP ORDERED THE PART WHICH WAS ON NATIONAL BACK ORDER, PART CAME IN 10/9. VEHICLE WAS TAKEN IN 10/6 DUE TO STEAM COMING FROM UNDER THE HOOD, TEMPERATURE GAUGE NEVER MOVED ABOVE THE MIDDLE. BYPASS VALVE REPLACED ($450 PARTS/LABOR). VEHICLE HAS APPROX. 48,500 MILES AND IS OUT OF MANUFACTURER WARRANTY AND REPAIR IS NOT COVERED UNDER DEALERSHIPS LIMITED WARRANTY. AFTER AN INTERNET SEARCH FOR INFORMATION RELATING TO THE DI CASSETTE FAILURE I FOUND THAT THERE WAS A RECALL FOR 2000-2002 MODELS FOR THE SAME ISSUE. MY VEHICLE IS A 2004 SAAB 9.5 AERO SEDAN. *TR

Engine and Engine Cooling
Filed Aug 9, 200831,821 milesOH

I OWN A 2004 SAAB 9-5 WAGON, WHICH WAS PURCHASED IN NOV 2004. THERE WERE APPROXIMATELY 31,800 MILES ON THE CAR AT THE TIME OF THIS FAILURE, WHICH OCCURRED IN LATE JULY 2008. (IRONICALLY, LESS THAN 2 WEEKS AFTER HAVING TAKEN THE CAR FOR ROUTINE SERVICE/OIL CHANGE/TIRE ROTATION.) AFTER HAVING RUN 2 ERRANDS (I.E. TWO STOPS & STARTS), I WAS DRIVING TO WORK ON A RELATIVELY BUSY 4-LANE ROAD. JUST AFTER HAVING COME DOWN A HILL & ROUNDING A CORNER, WITH ESTIMATED SPEED 35MPH, THE CAR'S ENGINE CUT OUT, THE POWER STEERING WENT OUT, & THE BRAKES SEEMED NOT TO WORK APPROPRIATELY. I WAS FORTUNATE TO BE IN THE RIGHT LANE, AND WOUND UP COASTING TO A STOP IN THE LANE OF TRAFFIC, AS I HAD SO LITTLE CONTROL OF THE VEHICLE THAT I WAS NOT EVEN ABLE TO MOVE TO WHAT LITTLE SHOULDER WAS AVAILABLE (THE VEHICLE FINALLY STOPPED WHILE ON A BRIDGE). THE VEHICLE WOULD NOT RESTART. FORTUNATELY, TRAFFIC BEHIND ME BECAME AWARE THAT THE CAR HAD DIED, AND NO ACCIDENTS OCCURRED. HAD THIS FAILURE OCCURRED EVEN 5 OR 10 SECONDS EARLIER, HOWEVER, IT WOULD ALMOST UNDOUBTEDLY HAVE CAUSED AN ACCIDENT AS I WOULD HAVE BEEN COMPLETELY UNABLE TO NAVIGATE THE TURN COMING DOWNHILL. AFTER HAVING THE VEHICLE TOWED TO THE SAAB DEALERSHIP, IT WAS DISCOVERED THAT THE "CRANK SENSOR FAILED ELECTRICALLY." FORTUNATELY, IT WAS STILL UNDER WARRANTY & WAS REPLACED. I WOULD NOT HAVE EVEN THOUGHT TO REPORT THIS HAD I NOT SEEN REPORTS OF SIMILAR FAILURES IN OTHER SAAB MODELS. *TR

Electrical System › Wiring › Rear Compartment/Trunk
Filed Aug 22, 20065,000 milesNJ

I HAVE A 2004 SAAB 9.5 THAT I BOUGHT NEW ON APRIL 1, 2004. I DISCOVERED TODAY FOR THE FIRST TIME THAT MY BACKUP LIGHTS ARE NOT WORKING. YESTERDAY, I FILED A COMPLAINT #10166145. THIS BACK UP LIGHT PROBLEM IS RELATED. THE HARD PLASTIC MOLDED ASSEMBLY ON THE DRIVERS SIDE OF THE TRUNK LID THAT IS SUPPOSED TO PROTECT THE WIRING HARNESS FROM DAMAGE IS ACTUALLY DAMAGING AND EVENTUALLY CUTTING THROUGH ALL OF THE WIRES THAT PASS THROUGH THE ASSEMBLY. WIRES IN MY CAR BEGAN GETTING CUT WITHIN 2 MONTHS OF PURCHASE AND HAVE CONTINUED. THIS ASSEMBLY APPEARS TO BE ABLE TO CUT THROUGH ABOUT 8 WIRES LEAVING EXPOSED WIRE IN CONTACT WITH EACH OTHER AND THEREBY DISABLING THE CRUISE CONTROL, BRAKE LIGHTS, REVERSE LIGHTS AND ELECTRIC TRUNK LOCK. THIS IS NOT NORMAL WEAR AND TEAR - ITS A DESIGN FAULT. THE WIRES SEEM TO CATCH ON THE SHARP EDGE OF THE PLASTIC PROTECTOR (!) THAT FITS INTO THE LID. THEY RUB AGAINST THIS AS THE LID IS OPEN AND CLOSED. I BELIEVE THIS SITUATION PRESENTS A POTENTIAL ELECTRICAL FIRE HAZARD AND SAFETY HAZARD AND THAT THE NHTSA SHOULD IMMEDIATELY ISSUE A RECALL ON THIS ITEM. *NM

Electrical System › Wiring › Rear Compartment/Trunk
Filed Aug 21, 20065,000 milesNJ

I HAVE A 2004 SAAB 9.5 THAT I BOUGHT NEW ON APRIL 1, 2004. FROM DAY 1 THE CRUISE CONTROL WAS WORKING ERRATICALLY. DEALER SAID HE COULD NOT REPLICATE PROBLEM. THEN CRUISE CONTROL STOPPED WORKING. THEN THE ELECTRIC TRUNK LOCK STOPPED WORKING. I CONTACTED THE DEALER TELLING IT THAT EVEN THOUGH I WAS NOW BEYOND THE 50,000 MILE PORTION OF THE 4 YEAR WARRANTY (OF WHICH ONLY 28 MONTHS HAD ELAPSED) I WANTED THE TRUNK AND CRUISE ISSUES FIXED ALONG WITH A LAUNDRY LIST OF ITEMS THAT WERE NOT ADDRESSED PREVIOUSLY THE LAST TIME I BROUGHT THE CAR IN UNDER WARRANTY. THEY HAVE REFUSED TO ADDRESS ANY OF THE ISSUES. I FOUND A SITE ON THE INTERNET CALLED SAABNET. A PARTICULAR POST HIT THE PROBLEM ON THE HEAD. HTTP://WWW.SAABNET.COM/TSN/BB/9-5/INDEX.HTML?BID=125557 IT SAID: TURNS OUT TO BE A BADLY WORN WIRING LOOM WERE THE CABLES RUN FROM THE CAR TRUNK INTO THE TRUNK LID. 6 WIRES HAD BROKEN THROUGH THE INSULATION AND TWO HAD COMPLETELY SNAPPED. THIS CAR IS LESS THAN 3 YEARS OLD!!!! THIS IS NOT NORMAL WEAR AND TEAR - ITS A DESIGN FAULT. THE WIRES SEEM TO CATCH ON THE SHARP EDGE OF THE PLASTIC PROTECTOR (!) THAT FITS INTO THE LID. THEY RUB AGAINST THIS AS THE LID IS OPEN AND CLOSED. YOU CAN CHECK TO SEE IF YOURS IS OK SIMPLY BY PULLING OFF THE PROTECTIVE RUBBER BOOT THAT ATTACHES TO THE END OF THE PLASTIC PROTECTOR. I DID THE VERY SIMPLE CHECK THE POSTER RECOMMENDED ABOVE BY PULLING THE RUBBER COVER BACK AND WAS SOMEWHAT AMAZED TO SEE 4 WIRES COMPLETELY CUT AND THE OTHER 3 WITH BROKEN INSULATORS.

Electrical System
Filed Apr 19, 200615,000 milesKY

MY WIFE WAS DRIVING OUR 2004 SAAB 9-5 WAGON AT OR AROUND 35 MPH WHEN THE CAR, SUDDENLY AND WITHOUT WARNING, LOST ITS ELECTRICAL POWER. SHE WAS UNABLE TO STEER, BRAKE OR CONTROL THE VEHICLE IN ANYWAY. ALL OF THE LIGHTS WERE ILLUMINATED ON THE DRIVER'S PANEL. LUCKILY, THERE WAS NO ON-COMING TRAFFIC OR ANY VEHICLE FOLLOWING BEHIND HER BECAUSE SHE WAS APPROACHING A CURVE IN THE ROAD AT THE TIME THE CAR FAILED. SHE COASTED STRAIGHT AHEAD, THROUGH THE CURVE, TO A STOP. SHE TURNED THE CAR OFF, THEN RESTARTED THE CAR. WE CALLED THE DEALERSHIP THE NEXT DAY, AND RETURNED THE CAR A COUPLE OF DAYS LATER. WE NOTIFIED SAAB USA THAT WE NO LONGER FELT SAFE IN OUR VEHICLE AND HAVE LOST FAITH IN THE LINE AS A WHOLE. THIS INCIDENT WAS NOT THE FIRST ONE. WE EXPERIENCED THIS SAME ELECTRICAL POWER LOSS TWICE PREVIOUSLY IN OUR 2001 SAAB 9-5 WAGON. WE HAD THOUGHT IT WAS A PROBLEM UNIQUE TO OUR SPECIFIC CAR, BUT WE NOW BELIEVE THAT THE SAAB 9-5 WAGON PRESENTS A SERIOUS SAFETY CONCERN TO THE GENERAL PUBLIC, IN OUR OPINION. WE REGRET THAT WE DID NOT THINK TO REPORT THE PREVIOUS INCIDENTS IN THE 2001 MODEL TO NHTSA. WE DID, HOWEVER, ALERT THE DEALERSHIP, WHO COULD NOT FIND ANY EXPLANATION FOR THE POWER LOSS. WE DECIDED NOT TO KEEP THE 2001 MODEL WHEN OUR LEASE WAS UP, FOR THAT VERY REASON. WE FELT COMFORTABLE DRIVING A NEW 2004 SAAB, BECAUSE SURELY THIS PROBLEM ONLY EXISTED IN OUR ONE CAR, RIGHT? THE "WHAT-IF'S" FOR THESE ELECTRICAL POWER FAILURES ARE SCARY AND UNTHINKABLE. WHAT IF WE HAD BEEN TRAVELING

Electrical System › Ignition › Module
Filed Jul 25, 20052,500 milesIA

ON NUMEROUS OCCASIONS, OUR 2004 SAAB 95 WOULD NOT START. LATER IT WOULD START. SAAB REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. NOTHING HAS BEEN DONE. THERE HAVE BEEN 5 INSTANCES BEGINNING IN MAY OF 2004.

Electrical System › Ignition › Switch
Filed Mar 7, 20055,500 milesOH

WHILE DRIVING OUR 2004 SAAB 9-5 ON THE HIGHWAY, AT OVER 60 MPH, THE IGNITION HAS BEEN ACCIDENTALLY TURNED OFF. THIS CAUSES AN IMMEDIATE LOSS OF POWER STEERING AND POWER BRAKES, MAKING THE CAR VERY DIFFICULT TO STEER AND STOP. LUCKILY I WAS IN THE FAR RIGHT LANE DURING BOTH INCIDENTS AND COULD PULL OVER AND STOP WITHOUT CAUSING AN ACCIDENT. IF I HAD BEEN IN ANOTHER LANE, THE RESULTANT LOSS OF SPEED AND AN ATTEMPT TO CHANGE LANES COULD HAVE CAUSED AN ACCIDENT. HE IGNITION KEY IS LOCATED ON THE CONSOLE BETWEEN THE TWO FRONT SEATS AND IS NOT PROTECTED NOR LOCKED IN ANY WAY TO SAFEGARD BUMPING THE KEY AND TURNING OFF THE IGNITION. MY LOCAL DEALER HAS NO PARTS OR REPAIR TO CORRECT THE PROBLEM AND SAAB USA DOES NOT ACKNOWLEDGE THAT A PROBLEM EXISTS.*AK

Tires
Filed Feb 24, 20059,800 milesMA

AFTER SIGNIFICANT VIBRATION UNDER FRONT END AT HIGHWAY SPEEDS APPEARING AT LESS THAN 10,000 MILES, CAR UNDERWENT ALIGNMENT AND 3 HIGH SPEED BALANCES. ACCORDING TO DEALERSHIP, "ALL 4 TIRES WERE WORN ON INSIDES AND COULD ONLY BE CAUSED BY DEFECT." DEALER STATED THAT "ROAD FORCING WILL NOT ALLOW TIRES TO BE WITHIN THE LIMIT. TIRES NEED TO BE REPLACED. SENT TIRES TO MANUFACTURER FOR WARRANTY." SERVICE COMPLETED ON 10.29.04, WITH PIRELLIS REPLACED BY SAME SIZE MICHELINS. WORK ORDER WAS COMPLETED ON 1.7.05, WHICH WAS THE FIRST TIME I SAW DETAILS AND CHARGES, DESPITE REPEATED REQUESTS SINCE 10.29.04. MY UNDERSTANDING, AND AUTHORIZATION AT THE TIME, WAS FOR THE PIRELLIS TO BE REPLACED BECAUSE OF THE DEFECTS, BUT WITH MICHELINS, TO AVOID POSSIBILITY OF DEFECTS WITH THE REPLACEMENT PIRELLIS, AT A COST OF UP TO $50 PER TIRE BECAUSE OF THE CHANGE. DEALER MAINTAINS I OWE $915. 82 FOR THE MICHELINS, LESS THE $212.80 CREDIT PIRELLI ISSUED ON 1.7.05. IRONICALLY, THE VIBRATION IN THE CAR CONTINUES WITH THE NEW MICHELINS. I DO NOT BELIEVE IT WAS THE INTENT OF THE DEALER TO MISLEAD ME, BUT THAT WAS THE RESULT. A WORK ORDER PROVIDED AT THE TIMES REQUESTED INSTEAD OF OVER TWO MONTHS LATER WOULD HAVE DEFINED THE AGREEMENT AND RESULTED IN A DIFFERENT COURSE OF ACTION. *NM

Structure › Body › Tailgate › Hinge and Attachments
Filed Sep 14, 20045,000 milesCT

BACK TAILGATE MOTOR BURNED OUT, AND THE TRUNK WAS NOT ACCESSIBLE. THE SPARE TIRE AND OTHER ITEMS WERE IN THE TRUNK.*AK

19 of 19 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20119000Routine
20102000Routine
20092100Routine
200820200Routine
200717200Routine
200623200Routine
200511200Routine
2004 — this page19210Routine
200347400Routine
200265650Routine
2001104450Routine
2000119350Routine
1999118210Routine
19981000Routine

Compare every 9-5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 9, 2008. Source: NHTSA Office of Defects Investigation.