Owners filed 65 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 6 times.
When it fails
05400054,000 milesMedian miles at failure
50 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System › Ignition › Module
13
0
2
0
Electrical System
10
0
0
0
Electrical System › Ignition
5
0
0
0
Engine and Engine Cooling › Engine › Gasoline
4
0
0
0
Unknown or Other
3
0
0
0
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
3
0
0
0
Steering › Hydraulic Power Assist System
2
1
0
0
Seat Belts
2
0
0
0
Power Train › Automatic Transmission
2
0
0
0
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
2
0
1
0
6 safety recalls
Part 573 reports
Seats › Front Assembly › Head Restraint08V160000
Filed Apr 9, 200857,389 vehiclesSaab Cars Usa, Inc.
Defect. SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.
Risk. IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy. DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 25, 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings07V087000
Filed Mar 7, 200794,377 vehiclesSaab Cars Usa, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
Risk. OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
Remedy. DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
Electrical System › Ignition › Module06V410000
Filed Oct 26, 20065,078 vehiclesSaab Cars Usa, Inc.
Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.
Risk. OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT TO SEE WHAT VERSION IDM IS IN THE VEHICLE AND REPLACE THE IDM IF IT IS A VERSION BUILT PRIOR TO JANUARY 2003. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2005. OWNERS MAY CONTACT SAAB AT 1-800-955-9007. NOTE: THIS RECALL IS AN EXPANSION OF A PREVIOUS CAMPAIGN (PLEASE SEE 05V399).
Electrical System › Ignition › Module05V399000
Filed Sep 14, 2005103,202 vehiclesSaab Cars Usa, Inc.
Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH B205/B235 4-CYLINDER GASOLINE ENGINES AND B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.
Risk. OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT TO SEE WHAT VERSION IDM IS IN THE VEHICLE AND REPLACE THE IDM IF IT IS A VERSION BUILT PRIOR TO THE INTRODUCTION OF QP3. AN INTERIM LETTER WILL BE MAILED TO OWNERS IN OCTOBER 2005, INFORMING THEM OF THE CONDITION. PARTS ARE NOW AVAILABLE AND OWNERS WILL BE NOTIFIED TO BRING THEIR VEHICLES IN TO THE DEALERS TO HAVE THE IDM REPLACED BY LETTER DATED MARCH 13, 2006. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
Wheels › Hub03V006000
Filed Jan 13, 200370,726 vehiclesSaab Cars Usa, Inc.
Defect. ON CERTAIN PASSENGER VEHICLES, IF AN OWNER CHANGES THEIR WHEELS/TIRES BETWEEN SUMMER AND WINTER USING A STEEL WHEEL IN THE WINTER AND AN ALLOY WHEEL IN THE SUMMER, IT IS POSSIBLE FOR RUST AND CONTAMINATION TO BUILD UP ON THE WHEEL HUB DURING THE STEEL WHEEL USAGE. IF THIS OCCURS AND THE CONTAMINATION IS NOT REMOVED, IT IS POSSIBLE THAT AFTER THE TIRE CHANGE SERVICE, SOME OF THIS CONTAMINATION COULD FLAKE OR GRIND AWAY RESULTING IN REDUCED CLAMPING FORCE OF THE WHEEL TO THE HUB. OVER SEVERAL SEASONS, IT IS POSSIBLE THAT THIS REDUCED FORCE COULD RESULT IN FRACTURES DEVELOPING IN THE WHEEL BOLTS DUE TO WHEEL TO HUB MOVEMENT.
Risk. THESE FRACTURES WOULD RESULT IN WHEEL BOLT BREAKAGE, ALLOWING THE WHEEL TO DETACH FROM THE WHEEL HUB, INCREASING THE RISK OF A CRASH.
Remedy. OWNERS WILL BE CONTACTED BY MAIL AND ASKED WHETHER THEY CHANGE BETWEEN STEEL AND ALLOY WHEELS. IF THEY DO ENGAGE IN THIS PRACTICE, THEY WILL BE INSTRUCTED TO BRING THEIR CARS TO AN AUTHORIZED DEALER. THE DEALER WILL REMOVE THE WHEELS, CLEAN ANY CONTAMINATION FROM THE WHEEL AND WHEEL HUB, AND REPLACE THE WHEELS USING NEW IMPROVED BOLTS WITH ATTACHED WASHERS. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAAB AT 1-800-955-9007.
Filed Jan 4, 20022,601 vehiclesSaab Cars Usa, Inc.
Defect. THE STEERING KNUCKLE CASTINGS ON CERTAIN PASSENGER VEHICLES MAY HAVE BEEN CONTAMINATED DURING THE CASTING PROCESS.
Risk. THESE KNUCKLES CAN BREAK, RESULTING IN POSSIBLE LOSS OF STEERING CONTROL.
Remedy. DEALERS WILL INSPECT THE STEERING KNUCKLE FOR THE CASTING NUMBER. IF THE KNUCKLE WAS IN THE DEFECTIVE BATCH, THE STEERING KNUCKLE WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAAB AT 1-800-955-9007.
What owners reported
Newest filings
Engine and Engine Cooling
Filed Jun 5, 201453,200 milesFL
THE ENGINE ON MY 4 CYLINDER SAAB 9-5 (2002) HAS SUDDENLY STOPPED WHILE DRIVING AT LEAST 4 TIMES SINCE OWNING THE CAR, BOTH ON THE HIGHWAY AND IN SLOWER TRAFFIC. THE FIRST TIME I REPORTED OFFICIALLY (2007) TO THE DEALER, "NO CAUSE WAS IDENTIFIED." I NOTICED THE LAST TIME THAT IT HAPPENED (AROUND MAY 2011) THAT IT SEEMED TO COINCIDE WITH INADVERTENTLY BUMPING INTO THE IGNITION SWITCH LIGHTLY WHILE DRIVING. THE SYMPTOMS MATCH THAT OF ANOTHER OWNER'S COMPLAINT ON THIS SITE FOR THE 2002 SAAB 9-5. I EXPECTED MY CAR TO BE INCLUDED IN THE RECENT RECALL INVOLVING THE FAULTY IGNITION SWITCH BUT GOT NO NOTIFICATION. I HAVE ALSO PAID IN JUNE 2008 AND AGAIN IN OCTOBER 2009 AND JANUARY 2013 TO REPLACE/RESET A FAULTY IGNITION CASSETTE, WHICH I BELIEVE SHOULD HAVE BEEN PART OF A RECALL CAMPAIGN AND NOT CHARGED TO ME, BUT THE PARTS WERE NOT INCLUDED IN THE RECALL. IN SUMMARY, DUE TO THE CAR SHUTTING OFF, I FEEL IT IS NOT SAFE AND THAT IT SHOULD BE INCLUDED IN THE RECENT GMC RECALL. AND THAT THE FAULTY IGNITION CASSETTE SHOULD HAVE BEEN RECALLED AND NOT REPLACED AT OWNER EXPENSE MULTIPLE TIMES. I HAVE DOCUMENTED SERVICE RECORDS OF THE ABOVE INCIDENTS. *TR
Electrical System › Ignition › Switch
Filed Apr 2, 201440,000 milesME
IGNITION SWITCH SHUT OFF WHILE ON A BUSY HIGHWAY TWICE! ONCE IN 2006 AND ONCE LATER ANOTHER YEAR PLUS ONCE IN A DRIVEWAY (CAR PURCHASED USED IN THE FALL OF 2005). THE SAAB SWITCH IS LOCATED IN THE CENTER CONSOLE AND IF IT IS HIT IT SWITCHES OFF AND SHUTS DOWN THE CAR, SAME AS RECALLED SWITCHES IN OTHER GM CARS. VERY DANGEROUS ON THE HIGHWAY, BUT I WAS LUCKY AND ABLE TO STEER TO THE SIDE WITHOUT A CRASH. THERE SHOULD HAVE BEEN A LOCK MECHANISM TO PREVENT IT FROM HAPPENING. IT NEVER OCCURRED TO ME TO REPORT IT THOUGH IT IS DEFINITELY A SAFETY HAZARD IN A WHAT WAS AT THE TIME A GM OWNED PRODUCT. I STILL OWN THE CAR AND DRIVE IT DAILY ON THE SAME HIGHWAY, HOWEVER AM VERY MUCH AWARE OF THE ISSUE. I WASN'T AWARE OF WHAT CAUSED THE SHUT DOWN UNTIL IT HAPPENED THE SECOND TIME A FEW MONTHS AFTER THE FIRST TIME. YOU SHOULD INCLUDE SAAB IN THE RECALL OF GM PRODUCTS. *TR
Electrical System
Filed Mar 12, 201448,000 milesMI
TL* THE CONTACT OWNS A 2002 SAAB 95. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE WAS DIAGNOSED BY AN AUTHORIZED DEALER WHO STATED TO REPAIR THE DIRECT IGNITION CASSETTE. THE FAILURE RECURRED MULTIPLE TIMES AFTER IT WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48000. *TR
Wheels › Rim
Filed Mar 18, 2013114,580 milesIN
ON FEB 20, 2013, I WENT TO GILLYS, A LOCAL TIRE COMPANY, SOLD ME TWO TIRES AND WELDED A CRACKED RIM. ON MAR 2, 2013 THE TIRE BLEW OUT AND UPON INSPECTION AT WALMART AUTOMOTIVE. IT WAS DISCOVERED THE TIRE WAS ILLEGALLY PLUGGED ON INNER WALL. THE RIM HAD RECRACKED. THIS VIOLATES 49 CFR 570.10 WHEEL ASSEMBLIES. THE COMPANY THAT SOLD ME THE FAULTY TIRES WITHOUT MY KNOWLEDGE. I BELIEVED I WAS PURCHASING TWO USED TIRES WITHOUT PLUGS, BUT RECEIVED TWO TIRES WHICH SHOULD NEVER BE ON THE ROAD. ONCE I NOTIFIED THE TIRE SHOP, THE OWNER DISPUTED THE FINDINGS DESPITE TWO LETTERS FROM SEPARATE TIRE SHOPS. *TR
Seat Belts
Filed Oct 21, 2012125,000 milesNJ
HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR
Air BagsCrash1 injured
Filed Oct 4, 2010128,000 milesAZ
HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR
Seat Belts
Filed Aug 22, 201089,000 milesFL
PASSENGER SIDE SEAT BELT. JUST RIDING DOWN THE ROAD AND HEARD A SPRING POPPING SOUND NEAR PASSENGER DOOR. THEN PASSENGER BELT WENT LIMP WITH PERSON IN THE SEAT. THE BELT HAD NO TENSION AND WOULD NOT RETRACT. CALLED DEALER AND THEY SAID NO RECALL CAMPAIGN FOR THIS PROBLEM AND I HAVE TO PAY TO REPAIR. HUGE SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURER AS THE PART MUST BE DEFECTIVE. *TR
Electrical System › Ignition › Module
Filed Jun 4, 2010103,000 milesIN
TL* THE CONTACT OWNS A 2002 SAAB 9-5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER WAS CONTACTED AND ADVISED THAT THE ELECTRICAL IGNITION MODULE WOULD NEED TO BE REPLACED. IN ADDITION, THERE WAS A RECALL FOR THE FAILURE YET HIS VIN WAS NOT INCLUDED IN THE CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 06V410000- ELECTRICAL SYSTEM: IGNITION: MODULE. THE MANUFACTURER CONFIRMED THE DEALER'S ADVICE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.
Unknown or Other
Filed Feb 8, 201076,400 milesPA
CAR JUST CUTTING OFF WHILE DRIVING ALMOST REAR ENDED TWO TIMES, AS HAPPENS WITHOUT NOTICE, TOOK TO SHOP, WAS DIAGNOSED AS IGNITION CASSETTE. WITCH WAS RECALLED, BUT STILL DEFECTIVE.
Electrical System › Ignition
Filed Jul 1, 200976,427 milesWA
2002 SAAB 9-5 TURBO 4 CYLINDER IGNITION CASSETTE. *TR
Electrical System
Filed Mar 12, 2009KS
WE HAVE A COMPLAINT REGARDING RECALL 05V399000 FOR OUR 2002 SAAB 9-5 AERO. OUR IDM SERIAL NUMBER FALLS WITHIN THOSE REQUIRED TO BE REPLACED BY THE RECALL. HOWEVER, SAAB WILL NOT REPLACE IT BECAUSE OUR VIN # DOES NOT FALL WITHIN THEIR RECALL. OUR IDM NEEDS TO BE REPLACED. THIS DOES NOT MAKE SENSE. OUR SAAB WAS DELIVERED IN GERMANY (IT IS US SPEC) TO A SERVICEMEMBER STATIONED THERE. WE BOUGHT IT USED WHILE STATIONED OVER THERE. NO RECALL NOTICES WERE SENT TO US OVER THERE. WE JUST STARTED GETTING RECALL NOTICES ONCE WE SHIPPED THE CAR TO THE STATES. WE HAD TO PROVIDE OUR CERTIFICATE OF ORIGIN TO SAAB. SAAB TOLD US THEY HAD NO IDEA OUR CAR EXISTED UNTIL WE GAVE THEM THE CERTIFICATE OF ORIGIN (WHICH SOUNDS FISHY). THIS RECALL WAS ISSUED BEFORE WE MOVED BACK TO THE STATES. OUR DEALERS SERVICE DEPARTMENT SAYS OUR IDM SERIAL NUMBER AND THE PROBLEM WITH IT FALL WITHIN THE RECALL. BUT SAAB WILL NOT REIMBURSE THEM FOR REPLACING IT. *TR
Electrical System
Filed Feb 28, 20095,000 milesMA
2002 SAAB 9-5 HAS HAD FAILURE OF HEADLIGHT BULBS AT A RATE OF ONE OR TWO PER YEAR FROM THE VERY FIRST YEAR I HAVE OWNED THIS CAR. NO OTHER BULB HAS BURNED OUT IN THE PAST 8 YR. A LOCAL GARAGE MECHANIC TOLD ME IT WAS RELATED TO A FAULTY FRONT ELECTRICAL HARNESS IN THE SAAB BUT THE DEALER SAID THIS WAS NOT A RECALL, EVEN THOUGH IT HAS BEEN A PROBLEM FROM THE FIRST YEAR OF OWNERSHIP. NOW I HAVE 2 HEADLIGHT BULBS BURNING OUT WITHIN ONE DAY OF EACH OTHER -- ONE HIGH BEAM, ONE REGULAR. IS THERE A RECALL OF ELECTRICAL HARNESS ON SAABS TO CORRECT FREQUENT HEADLIGHT BULB BURNOUT? SO FAR I HAVE JUST BEEN REPLACING THE BULBS AT $50/BULB AT THE RATE OF ONE OR TWO PER YEAR. *TR
Air Bags
Filed Jun 6, 2008FL
TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT HE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME WITH THE AIR BAGS; HOWEVER, HE FEELS THAT THEY WILL NOT DEPLOY DURING A CRASH. HE ALSO BELIEVES THAT THEY MAY DEPLOY WITHOUT WARNING AT ANY TIME. THE AIR BAGS ARE RUNNING THROUGH A CENTRAL RIBBON CABLE AND NOTHING ELSE CONNECTED TO THAT CABLE IS FUNCTIONING PROPERLY. THE CENTRAL WARNING LIGHT IS ILLUMINATED, WHICH COULD ALSO CAUSE THE AIR BAGS TO MALFUNCTION. THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE CENTRAL WARNING LIGHT WAS ALSO ILLUMINATED AT THAT TIME. THE DEALER DID NOT DETERMINE WHAT CAUSED THE LIGHT TO ILLUMINATE. THE CURRENT MILEAGE WAS 117,000.
Electrical System
Filed May 26, 200869,500 milesWA
LOSS OF REVERSING LIGHTS, TRUNK OPENING WARNING LIGHT AND CRUISE CONTROL FUNCTION WITH NO INTERNAL WARNING INDICATIONS. UPON INVESTIGATION, THE CAUSE WAS THE FAILURE OF TRUNK WIRING HARNESS AT 70K MILES - 2 WIRES WERE COMPLETELY SEVERED, ALL OTHERS (6) HAD LOST INSULATION. FAILURE IS AT THE FOLDING POINT JUST PRIOR TO ENTRY INTO THE TRUNK LID. CAUSE APPEARS TO BE EXCESSIVE TIGHTNESS OF THE INTERIOR WIRES. THE RUBBER BOOT WAS ENTIRELY INTACT, SEALED TO CONNECTORS IN THE BODY AND TRUNK LID AND THERE WAS NO VISIBLE INDICATION OF THE INTERNAL FAILURE. WIRES ARE SEPARATE INSIDE THE BOOT UP UNTIL THE TRUNK LID ENTRY WHERE THEY ARE WRAPPED WITH ELECTRICAL TAPE. THIS WAS DISCOVERED ONLY DURING SERVICE, NOT REPORTED BY SELF-CHECK DISPLAY WHICH ALWAYS REPORTS LIGHT BULB OUTAGES IN TEXT MESSAGES ON THE 2 LINE SAAB INFORMATION DISPLAY (SECONDARY FAILURE). PRIOR TO DISCOVERY A NUMBER OF CARS HAD ALMOST REAR ENDED THE CAR WHEN BACKING UP (REVERSING LIGHT FAILURE WAS NOT REPORTED OR KNOWN). CORRECTED TEMPORARILY BY SPLICING IN WIRES AND HEAT WRAPPING, WAITING FOR APPOINTMENT WITH THE SAAB DEALER TO REPLACE THE HARNESS. *TR
Fuel System, Other › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Dec 5, 200766,500 milesMA
TL*THE CONTACT OWNS A 2002 SAAB 9-5 ARC. WHILE DRIVING 20 MPH, THE ENGINE MISFIRED AND THE CONTACT NOTICED A BURNING SMELL. APPROXIMATELY TEN MINUTES AFTER SHE PARKED THE VEHICLE, THERE WERE FLAMES COMING FROM THE REAR OF THE VEHICLE NEAR THE FUEL TANK. THE FLAMES ENGULFED THE VEHICLE AND CAUSED DAMAGED TO THE TREES AND DRIVEWAY. THE FIRE DESTROYED THE VEHICLE. AS OF DECEMBER 5, 2007, THE INSURANCE COMPANY OR MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT RECALL #07V087000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WAS PERFORMED TWO WEEKS PRIOR TO THE FAILURE. THE CONTACT FELT THAT THE RECALLED PART CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 66,500.
Power Train › Automatic Transmission › Torque Converter
Filed Sep 11, 200768,000 milesNJ
TRANSMISSION "CLUNK" OCCURRED WITH SHIFTING FROM REVERSE TO DRIVE. DEALER DIAGNOSED VALVE BODY AND RECOMMENDED TRANSMISSION REBUILD. AAMCO DIAGNOSED SAME ISSUE RESULTING FROM METAL SHAVINGS BEING RELEASED FROM TORQUE CONVERTER INTO TRANSMISSION. ENTIRE TRANSMISSION INCLUDING TORQUE COVERTER NEEDED TO BE REPLACED AT 74,000 MILES.*JB
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 19, 200777,314 milesGA
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS SUMMARY: DRIVING ON HIGHWAY, PRESSURE LINE FROM FUEL TANK CAME LOOSE AND STARTED LEAKING MASSIVE AMOUNTS OF GAS ALL OVER THE UNDERSIDE OF THE VEHICLE AND STREET. STREAM OF FUEL ON HIGHWAY ALERTED DRIVER. LOST UNKNOWN AMOUNT OF GALLONS OF GAS QUICKLY . HAD TO PULL OVER AND CALL FOR TOW TRUCK TO TAKE TO NEAREST FACILITY. I EVACUATED THE CAR DUE TO LARGE AMOUNTS OF GAS UNDER VEHICLE AND STREAMS OF FUEL NEAR HOT EXHAUST PIPES. TECHNICIAN DISCOVERED FUEL LINE HAD COME LOOSE AFTER LOOKING INSIDE PORT FROM UNDER BACK SEAT. NO EVIDENCE OF ANY BREAKAGE OR OTHER ISSUES THE FIRST EVENT-- THE LINE SIMPLY CAME LOOSE AND WAS EASILY RE-ATTACHED. THE SECOND EVENT HAPPENED IN JUNE 2007 AND FUEL AGAIN WAS POURING OUT FROM THE UNDERSIDE IN A PARKING LOT. I CALLED THE SAME INDEPENDENT DEALER WHO IMMEDIATELY HAD THE CAR TOWED . THIS TIME THE REPAIR WAS DONE WITH METAL STRAPS TO PREVENT ANY FURTHER COMING APART. I THEN RECEIVED A RECALL LETTER FROM SAAB AFTER THIS OCCURRENCE TWO TIMES. I WAS TOLD BY SAAB USA TO SUBMIT REPAIR ORDERS FOR REIMBURSEMENT WHICH I DID. I RECEIVED A DENIAL LETTER UNTIL AN AUTHORIZED SAAB DEALER COULD CHECK THE WORK COMPLETED BY THE INDEPENDENT DEALER. I WAS CALLED BY THE AUTHORIZED DEALER IN MARIETTA, GA AND TOLD THAT I MAY NEED A COMPLETE FUEL ASSEMBLY FOR $1100 DUE TO THE INDEPENDENT DEALERS REPAIRS AFFECTING ELECTRICAL WIRING. THE CAR IS AT THE DEALER FOR INVESTIGATION AND HOPEFULLY A SAAB USA WILL STAND
Power Train › Automatic Transmission
Filed Aug 15, 200772,000 milesMN
I AM EXPERIENCING A TRANSMISSION ISSUE WITH MY 2002 SAAB 9-5. JUDGING BY THE NUMBER OF MENTIONS I HAVE SEEN IN ONLINE FORUMS, THIS IS A PRETTY WIDE SPREAD ISSUE. THE SAAB TSB THAT RELATES TO THIS ISSUE IS 440-2497, OCTOBER 2004. MY LOCAL DEALER HAS ADVISED ME I NEED TO FOOT THE BILL FOR A NEW TRANSMISSION VALVE BODY. I BELIEVE THIS SHOULD BE A RECALL ISSUE. IT APPEARS VERY SIMILAR TO THE EXPLORER/MOUNTAINEER VALVE BODY ISSUE THAT WAS ELEVATED TO RECALL STATUS A FEW YEARS AGO. *JB
Exterior Lighting › Headlights
Filed Jul 2, 200765,002 milesVA
TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT THE FRONT HEADLIGHTS ARE DISCOLORED AND FOGGY. WHEN THE VEHICLE IS DRIVEN AT NIGHT, THE LIGHT BARELY SHINES THROUGH THE HEADLIGHTS. THE SAAB DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW HEADLIGHT ASSEMBLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 65,002.
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 19, 200735,000 milesMS
TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT RECENTLY RECEIVED A RECALL LETTER REGARDING THE FUEL PUMP RETAINING TABS. HE STATED THAT THE ONLY LOCAL SAAB DEALER IN HIS AREA IS NO LONGER SERVICING SAAB, AND THE NEXT CLOSEST DEALER IS 151 MILES AWAY. HE DOES NOT WANT TO DRIVE HIS VEHICLE THAT FAR BECAUSE IT MAY FAIL OR HAVE A NEGATIVE EFFECT DUE TO THE RECALL. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 9, 2008. Source: NHTSA Office of Defects Investigation.