Nissan North America, Inc.: Back Over Prevention › Software
Nissan North America, Inc. reported this defect to federal regulators on Nov 26, 2025 and put the number of vehicles at risk at 64,085. The repair is free for as long as the recall stands.
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2026 Infiniti QX80 | 8 | 2 | 0 | 0 |
| 2026 Nissan Armada | 9 | 2 | 0 | 0 |
| 2025 Infiniti QX80 | 8 | 4 | 0 | 1 |
| 2025 Nissan Armada | 21 | 2 | 0 | 2 |
| 2025 Nissan Murano | 25 | 2 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V821000.
Full record for the 2026 Infiniti QX80 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →