Gem Waev LLC: Suspension › Front › Control Arm › Upper Ball Joint
Gem Waev LLC reported this defect to federal regulators on Jun 23, 2025 and put the number of vehicles at risk at 5,353. The repair is free for as long as the recall stands.
The defect
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
16 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Gem E2 | 0 | 2 | 0 | 0 |
| 2025 Gem E4 | 0 | 2 | 0 | 0 |
| 2025 Gem E6 | 0 | 2 | 0 | 0 |
| 2025 Gem Elxd | 0 | 2 | 0 | 0 |
| 2024 Gem E2 | 0 | 2 | 0 | 0 |
| 2024 Gem E4 | 0 | 2 | 0 | 0 |
| 2024 Gem E6 | 0 | 2 | 0 | 0 |
| 2024 Gem Elxd | 0 | 2 | 0 | 0 |
| 2023 Gem E2 | 0 | 1 | 0 | 0 |
| 2023 Gem E4 | 0 | 1 | 0 | 0 |
| 2023 Gem E6 | 0 | 1 | 0 | 0 |
| 2023 Gem Elxd | 0 | 1 | 0 | 0 |
| 2022 Gem E2 | 0 | 1 | 0 | 0 |
| 2022 Gem E4 | 0 | 1 | 0 | 0 |
| 2022 Gem E6 | 0 | 1 | 0 | 0 |
| 2009 Gem Elxd | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V380000.
Full record for the 2025 Gem E2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →