Chrysler (FCA US, LLC): Back Over Prevention › Sensing System › Camera
Chrysler (FCA US, LLC) reported this defect to federal regulators on May 21, 2025 and put the number of vehicles at risk at 235,640. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Ram Promaster | 6 | 5 | 0 | 0 |
| 2024 Ram Promaster | 11 | 6 | 1 | 0 |
| 2023 Braun Ram Promaster | 2 | 2 | 0 | 0 |
| 2022 Ram Promaster | 68 | 9 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V330000.
Full record for the 2025 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →