2023 Braun Ram Promaster

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the forward collision avoidance › automatic emergency braking. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000
Forward Collision Avoidance › Automatic Emergency Braking1
000

2 safety recalls

Part 573 reports
Structure › Emergency › Escape/Egress/Exit26V171000
Filed Mar 20, 202613 vehiclesBraun Corporation

Defect. Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk. A noncompliant emergency exit can increase the risk of ejection and injury during a crash.

Remedy. Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.

Back Over Prevention › Sensing System › Camera25V330000
Filed May 21, 2025235,640 vehiclesChrysler (fca Us, Llc)

Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

What owners reported

Newest filings
Steering
Filed Oct 15, 2025WA

Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 11, 2025PA

Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20241100Routine
2023 — this page2200Routine

Compare every Ram Promaster year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 20, 2026. Source: NHTSA Office of Defects Investigation.