Ford Motor Company: Back Over Prevention › Software
Ford Motor Company reported this defect to federal regulators on Mar 14, 2025 and put the number of vehicles at risk at 49,399. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Ford Explorer | 113 | 15 | 2 | 7 |
| 2023 Lincoln Aviator | 24 | 16 | 0 | 1 |
| 2022 Ford Explorer | 271 | 24 | 1 | 17 |
| 2022 Lincoln Aviator | 49 | 21 | 1 | 4 |
| 2022 Lincoln Corsair | 35 | 19 | 0 | 2 |
| 2021 Ford Explorer | 452 | 26 | 6 | 14 |
| 2021 Lincoln Aviator | 41 | 28 | 1 | 1 |
| 2021 Lincoln Corsair | 34 | 22 | 0 | 0 |
| 2020 Ford Explorer | 1,249 | 33 | 10 | 37 |
| 2020 Lincoln Aviator | 110 | 30 | 1 | 2 |
| 2020 Lincoln Corsair | 61 | 16 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V159000.
Full record for the 2023 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →