Mercedes-Benz USA, LLC: Electrical System › Propulsion System › Traction Battery
Mercedes-Benz USA, LLC reported this defect to federal regulators on Feb 7, 2025 and put the number of vehicles at risk at 12,236. The repair is free for as long as the recall stands.
Park away from buildings
NHTSA attached a park-outside advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Mercedes-Benz Eqb 250+ | 0 | 1 | 0 | 0 |
| 2024 Mercedes-Benz Eqb 250+ | 6 | 2 | 0 | 2 |
| 2024 Mercedes-Benz Eqb 300 4Matic | 8 | 2 | 0 | 2 |
| 2024 Mercedes-Benz Eqb 350 4Matic | 0 | 2 | 0 | 0 |
| 2023 Mercedes-Benz Eqb 250+ | 32 | 3 | 0 | 0 |
| 2023 Mercedes-Benz Eqb 300 4Matic | 54 | 4 | 0 | 1 |
| 2023 Mercedes-Benz Eqb 350 4Matic | 10 | 4 | 0 | 0 |
| 2022 Mercedes-Benz Eqb 250+ | 0 | 1 | 0 | 0 |
| 2022 Mercedes-Benz Eqb 300 4Matic | 11 | 5 | 0 | 0 |
| 2022 Mercedes-Benz Eqb 350 4Matic | 11 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V050000.
Full record for the 2025 Mercedes-Benz Eqb 250+ → · Recalls carrying a do-not-drive advisory → · Where this data comes from →