Ford Motor Company: Back Over Prevention › Sensing System › Camera
Ford Motor Company reported this defect to federal regulators on Dec 20, 2024 and put the number of vehicles at risk at 30,715. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
The risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Ford Fiesta | 106 | 3 | 1 | 13 |
| 2019 Ford Flex | 260 | 4 | 0 | 4 |
| 2019 Lincoln MKT | 18 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V951000.
Full record for the 2019 Ford Fiesta → · Recalls carrying a do-not-drive advisory → · Where this data comes from →