Mercedes-Benz USA, LLC: Power Train › Driveline › Differential Unit
Mercedes-Benz USA, LLC reported this defect to federal regulators on Nov 15, 2024 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
The risk
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Mercedes-Benz GLC 300 | 21 | 8 | 0 | 1 |
| 2024 Mercedes-Benz S 580 4Matic | 4 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V862000.
Full record for the 2024 Mercedes-Benz GLC 300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →