General Motors, LLC: Air Bags › Air Bag/Restraint Control Module › Software
General Motors, LLC reported this defect to federal regulators on Oct 2, 2024 and put the number of vehicles at risk at 25. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
The risk
Inactive air bags will not deploy in a crash, increasing the risk of injury.
The remedy
A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Chevrolet Silverado 6500 | 0 | 1 | 0 | 0 |
| 2024 Chevrolet Silverado 4500 | 1 | 2 | 0 | 0 |
| 2024 Chevrolet Silverado 5500 | 1 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V738000.
Full record for the 2025 Chevrolet Silverado 6500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →