Nova Bus (US) Inc.: Electrical System › Software
Nova Bus (US) Inc. reported this defect to federal regulators on Sep 30, 2024 and put the number of vehicles at risk at 40. The repair is free for as long as the recall stands.
The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Nova Bus LFS | 2 | 34 | 0 | 0 |
| 2022 Nova Bus LFS | 0 | 35 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V727000.
Full record for the 2023 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →