Ford Motor Company: Back Over Prevention › Software
Ford Motor Company reported this defect to federal regulators on Sep 13, 2024 and put the number of vehicles at risk at 273,701. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.
The risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Ford Maverick | 74 | 15 | 0 | 6 |
| 2023 Ford Maverick | 81 | 21 | 0 | 5 |
| 2022 Ford Maverick | 150 | 28 | 4 | 8 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V684000.
Full record for the 2024 Ford Maverick → · Recalls carrying a do-not-drive advisory → · Where this data comes from →