Nova Bus (US) Inc.: Equipment › Electrical
Nova Bus (US) Inc. reported this defect to federal regulators on Sep 9, 2024 and put the number of vehicles at risk at 208. The repair is free for as long as the recall stands.
The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
The risk
An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
The remedy
Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Nova Bus LFS | 0 | 14 | 0 | 0 |
| 2023 Nova Bus LFS | 2 | 34 | 0 | 0 |
| 2023 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2022 Nova Bus LFS | 0 | 35 | 0 | 0 |
| 2022 Nova Bus LFS Artic | 0 | 9 | 0 | 0 |
| 2021 Nova Bus LFS | 0 | 23 | 0 | 0 |
| 2021 Nova Bus LFS Artic | 0 | 11 | 0 | 0 |
| 2020 Nova Bus LFS | 0 | 21 | 0 | 0 |
| 2020 Nova Bus LFS Artic | 0 | 15 | 0 | 0 |
| 2019 Nova Bus LFS | 0 | 22 | 0 | 0 |
| 2019 Nova Bus LFS Artic | 0 | 17 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V657000.
Full record for the 2024 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →