Chrysler (FCA US, LLC): Suspension › Front › Control Arm › Upper Ball Joint
Chrysler (FCA US, LLC) reported this defect to federal regulators on Feb 22, 2024 and put the number of vehicles at risk at 338,238. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
The risk
A loss of vehicle control increases the risk of a crash.
The remedy
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Jeep Grand Cherokee | 408 | 21 | 3 | 16 |
| 2022 Jeep Grand Cherokee | 268 | 13 | 1 | 7 |
| 2021 Jeep Grand Cherokee | 410 | 12 | 8 | 20 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V132000.
Full record for the 2023 Jeep Grand Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →