Tesla, Inc.: Back Over Prevention › Sensing System › Camera
Tesla, Inc. reported this defect to federal regulators on Jan 22, 2024 and put the number of vehicles at risk at 199,575. The repair is free for as long as the recall stands.
The defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
The remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Tesla Model S | 115 | 13 | 0 | 8 |
| 2023 Tesla Model X | 195 | 17 | 2 | 19 |
| 2023 Tesla Model Y | 1,194 | 17 | 4 | 157 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V035000.
Full record for the 2023 Tesla Model S → · Recalls carrying a do-not-drive advisory → · Where this data comes from →