Nova Bus (US) Inc.: Suspension › Front › Springs › Air Suspension System
Nova Bus (US) Inc. reported this defect to federal regulators on Dec 20, 2023 and put the number of vehicles at risk at 9. The repair is free for as long as the recall stands.
The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS buses. The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.
The risk
A loss of suspension can cause a loss of control and increase the risk of a crash.
The remedy
Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Nova Bus LFS | 2 | 34 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V866000.
Full record for the 2023 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →