Toyota Motor Engineering & Manufacturing: Air Bags › Sensor › Occupant Classification
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Dec 20, 2023 and put the number of vehicles at risk at 999,901. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
30 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Lexus ES Hybrid | 3 | 1 | 0 | 1 |
| 2022 Toyota Camry | 65 | 1 | 1 | 14 |
| 2022 Toyota Camry Hybrid | 2 | 1 | 0 | 0 |
| 2021 Lexus ES | 28 | 1 | 0 | 1 |
| 2021 Lexus ES Hybrid | 2 | 1 | 0 | 0 |
| 2021 Lexus RX | 70 | 1 | 0 | 9 |
| 2021 Lexus RX Hybrid | 0 | 1 | 0 | 0 |
| 2021 Toyota Avalon | 21 | 2 | 0 | 1 |
| 2021 Toyota Avalon Hybrid | 6 | 1 | 0 | 1 |
| 2021 Toyota Camry | 158 | 1 | 2 | 21 |
| 2021 Toyota Camry Hybrid | 8 | 1 | 0 | 0 |
| 2021 Toyota Corolla | 188 | 1 | 2 | 18 |
| 2021 Toyota Highlander | 535 | 4 | 4 | 17 |
| 2021 Toyota Highlander Hybrid | 15 | 4 | 0 | 0 |
| 2021 Toyota RAV4 | 389 | 1 | 7 | 47 |
| 2021 Toyota RAV4 Hybrid | 22 | 1 | 0 | 1 |
| 2021 Toyota Sienna Hybrid | 45 | 4 | 1 | 0 |
| 2020 Lexus ES | 18 | 1 | 0 | 3 |
| 2020 Lexus ES Hybrid | 1 | 2 | 0 | 0 |
| 2020 Lexus RX | 48 | 1 | 0 | 6 |
| 2020 Lexus RX Hybrid | 2 | 1 | 0 | 1 |
| 2020 Toyota Avalon | 10 | 3 | 0 | 1 |
| 2020 Toyota Avalon Hybrid | 0 | 3 | 0 | 0 |
| 2020 Toyota Camry | 275 | 3 | 2 | 14 |
| 2020 Toyota Camry Hybrid | 9 | 2 | 0 | 0 |
| 2020 Toyota Corolla | 311 | 3 | 1 | 22 |
| 2020 Toyota Highlander | 322 | 4 | 0 | 16 |
| 2020 Toyota Highlander Hybrid | 9 | 4 | 0 | 0 |
| 2020 Toyota RAV4 | 639 | 6 | 5 | 17 |
| 2020 Toyota RAV4 Hybrid | 13 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V865000.
Full record for the 2022 Lexus ES Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →