Volkswagen Group of America, Inc.: Electrical System › Propulsion System › Charging › Cable/Cord › Onboard
Volkswagen Group of America, Inc. reported this defect to federal regulators on Dec 13, 2023 and put the number of vehicles at risk at 93,196. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
24 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Audi E-Tron | 0 | 3 | 0 | 0 |
| 2024 Audi E-Tron GT | 1 | 5 | 0 | 1 |
| 2024 Audi Q4 E-Tron | 22 | 4 | 0 | 2 |
| 2024 Audi Q5 | 20 | 4 | 0 | 0 |
| 2024 Audi RS E-Tron GT | 1 | 5 | 0 | 1 |
| 2023 Audi E-Tron | 6 | 2 | 0 | 2 |
| 2023 Audi E-Tron GT | 13 | 8 | 2 | 0 |
| 2023 Audi Q4 E-Tron | 17 | 4 | 0 | 4 |
| 2023 Audi Q5 | 44 | 5 | 1 | 6 |
| 2023 Audi RS E-Tron GT | 2 | 8 | 0 | 0 |
| 2022 Audi A7 | 0 | 6 | 0 | 0 |
| 2022 Audi E-Tron | 31 | 5 | 2 | 1 |
| 2022 Audi E-Tron GT | 8 | 13 | 0 | 0 |
| 2022 Audi Q4 E-Tron | 3 | 5 | 0 | 2 |
| 2022 Audi Q5 | 22 | 4 | 1 | 4 |
| 2022 Audi RS E-Tron GT | 4 | 7 | 0 | 0 |
| 2021 Audi A7 | 6 | 11 | 0 | 0 |
| 2021 Audi A8 | 5 | 10 | 0 | 0 |
| 2021 Audi E-Tron | 36 | 9 | 1 | 0 |
| 2021 Audi Q5 | 74 | 8 | 0 | 2 |
| 2020 Audi A8 | 3 | 5 | 1 | 0 |
| 2020 Audi E-Tron | 1 | 4 | 0 | 0 |
| 2020 Audi Q5 | 25 | 6 | 1 | 3 |
| 2019 Audi E-Tron | 77 | 5 | 3 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V842000.
Full record for the 2024 Audi E-Tron → · Recalls carrying a do-not-drive advisory → · Where this data comes from →