Mercedes-Benz USA, LLC: Electrical System › 12v/24v/48v Battery
Mercedes-Benz USA, LLC reported this defect to federal regulators on Dec 8, 2023 and put the number of vehicles at risk at 164. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
The risk
An overheated ground connection can increase the risk of a fire.
The remedy
Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Mercedes-Benz GLE 350 | 35 | 7 | 1 | 1 |
| 2022 Mercedes-Benz GLE 450 | 14 | 11 | 0 | 1 |
| 2021 Mercedes-Benz GLE 350 | 48 | 14 | 2 | 3 |
| 2021 Mercedes-Benz GLE 450 | 15 | 17 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V835000.
Full record for the 2022 Mercedes-Benz GLE 350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →