Jayco, Inc.: Electrical System › Instrument Cluster/Panel
Jayco, Inc. reported this defect to federal regulators on Nov 16, 2023 and put the number of vehicles at risk at 134. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
The risk
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The remedy
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Entegra Emblem | 0 | 2 | 0 | 0 |
| 2024 Entegra Vision | 2 | 3 | 0 | 0 |
| 2024 Entegra Vision XL | 0 | 3 | 0 | 0 |
| 2024 Jayco Alante | 0 | 3 | 0 | 0 |
| 2024 Jayco Precept | 1 | 3 | 0 | 0 |
| 2024 Jayco Precept Prestige | 0 | 2 | 0 | 0 |
| 2023 Entegra Emblem | 0 | 3 | 0 | 0 |
| 2023 Entegra Vision | 0 | 2 | 0 | 0 |
| 2023 Entegra Vision XL | 2 | 2 | 0 | 0 |
| 2023 Jayco Alante | 0 | 3 | 0 | 0 |
| 2023 Jayco Precept | 0 | 3 | 0 | 0 |
| 2023 Jayco Precept Prestige | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V771000.
Full record for the 2024 Entegra Emblem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →