Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › appliance › electric water heater. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Parking Brake
1
0
0
0
Equipment › Appliance › Electric Water Heater
1
0
0
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2 safety recalls
Part 573 reports
Electrical System › Instrument Cluster/Panel23V771000
Filed Nov 16, 2023134 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Risk. An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy. Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper23V318000
Filed May 4, 202363 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes, built on Ford F-53 chassis. The rear brake caliper attachment bolts may not be tightened correctly, which can allow the caliper to loosen and possibly damage the wheel or brake lines.
Risk. A damaged wheel can result in a loss of tire pressure. A damaged brake line can cause a brake fluid leak and reduce brake performance. Either condition increases the risk of a crash.
Remedy. Jayco will notify owners, and Ford dealers will inspect and tighten the rear caliper bolts, as necessary, free of charge. In addition, any damaged bolts will be replaced, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
What owners reported
Newest filings
Parking Brake
Filed Sep 3, 20242,500 milesCA
The contact owns a 2023 Entegra Vision XL. The contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the RV. No warning lights were illuminated. The RV was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required adjustment. The RV was repaired, but the failure reoccurred. The RV was taken to the dealer, who then replaced the parking brake assembly and diagnosed an additional failure with the pinion shaft seal. The RV was repaired, but the failure reoccurred. The RV was not repaired. After investigating the failure, the contact related the failure to SSM: 51050. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.
Equipment › Appliance › Electric Water Heater
Filed May 6, 20245,200 milesCA
The contact owns a 2023 Entegra Vision XL. The contact stated that once he arrived back home from an RV trip he noticed that the 10 gallon water heater had broke off its mount. The contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until June 2024. The contact ordered the parts and and fixed the RV himself. The manufacturer was made aware of the failure. The failure mileage was 52,009.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 16, 2023. Source: NHTSA Office of Defects Investigation.