Nova Bus (US) Inc.: Equipment › Appliance › Air Conditioner
Nova Bus (US) Inc. reported this defect to federal regulators on Nov 11, 2023 and put the number of vehicles at risk at 339. The repair is free for as long as the recall stands.
The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
The risk
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
The remedy
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Nova Bus LFS | 2 | 34 | 0 | 0 |
| 2023 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2022 Nova Bus LFS | 0 | 35 | 0 | 0 |
| 2022 Nova Bus LFS Artic | 0 | 9 | 0 | 0 |
| 2021 Nova Bus LFS | 0 | 23 | 0 | 0 |
| 2021 Nova Bus LFS Artic | 0 | 11 | 0 | 0 |
| 2020 Nova Bus LFS | 0 | 21 | 0 | 0 |
| 2020 Nova Bus LFS Artic | 0 | 15 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V763000.
Full record for the 2023 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →