New Flyer of America, Inc.: Equipment › Other › Labels
New Flyer of America, Inc. reported this defect to federal regulators on Oct 20, 2023 and put the number of vehicles at risk at 188. The repair is free for as long as the recall stands.
The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 New Flyer XD35 | 0 | 4 | 0 | 0 |
| 2023 New Flyer XD40 | 0 | 5 | 0 | 0 |
| 2023 New Flyer XD60 | 0 | 5 | 0 | 0 |
| 2023 New Flyer XN35 | 0 | 3 | 0 | 0 |
| 2023 New Flyer XN60 | 0 | 4 | 0 | 0 |
| 2022 New Flyer XD35 | 0 | 4 | 0 | 0 |
| 2022 New Flyer XD40 | 0 | 5 | 0 | 0 |
| 2022 New Flyer XD60 | 0 | 3 | 0 | 0 |
| 2022 New Flyer XDE35 | 0 | 2 | 0 | 0 |
| 2022 New Flyer XE40 | 0 | 13 | 0 | 0 |
| 2022 New Flyer XN35 | 0 | 5 | 0 | 0 |
| 2022 New Flyer XN60 | 0 | 1 | 0 | 0 |
| 2021 New Flyer XD35 | 0 | 6 | 0 | 0 |
| 2021 New Flyer XE40 | 0 | 11 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V711000.
Full record for the 2023 New Flyer XD35 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →